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    Optum - Corona

    2.8 (241 reviews)
    Open 8:00 am - 8:00 pm

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    Waiting for the doctor
    Sammy K.

    The front desk Hispanic girl was yelling at me and my 76 year old mother to go sit when all we did was ask to talk to the doctor. The Filipina nurse was being unhelpful. So I asked to speak to a doctor god forbid someone ask to speak to a doctor. Absolutely disgusting front desk. This Hispanic girl had no respect for a senior who just fell on the ground and has a big bump on their head. Instead of being helpful and asking if we need anything I had to push to talk to a doctor. It's like humanity doesn't exist at vista urgent care how are these people allowed to be nurses ? Just disgusting. I have respect for nurses and doctors but people that are rude and gross deserve no respect. I'll be writing a letter to the higher ups. This facility needs an attitude adjustment.

    Me happy after the service I got thank you
    Victor A.

    First of all I wanted to thank miss Araceli for the great exceptional customer service went over and beyond.... I was waiting in the pharmacy for a while and she made sure that I got what I needed everyone here is very helpful and caring much love they share... thank you vista medical group for hiring beautiful people like this... if anyone goes to them ask for miss Araceli and give her a high five from me Victor

    Clean are
    Nick Of T.

    Such a great staff. The Doctors here are informative and helpful. I use this office when ever nesaserry and always come out with positive results. Take the time to pay them a visit.

    Not helpful from desk

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    11 years ago

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    Page 7 of 7

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    Review Highlights - Optum - Corona

    PA Maggie Carpio took the time to listen and to answer all our questions and she made us feel like we were the only patient there.

    Mentioned in 26 reviews

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    Innovative Care Medicine

    Innovative Care Medicine

    3.9(128 reviews)
    1.2 mi

    Discussed everything about my health. Focused on my…read moreproblems Very friendly atmosphere Front office staff are very nice and friendly

    Since writing my original review, I took this doctor's advice and found a new healthcare provider…read more The difference has been remarkable. My new physician sat down with me for at least 30 minutes, listened carefully to my concerns, and made me feel as though my health actually warranted his time and attention. By comparison, my experiences with Dr. Sameer typically involved appointments lasting no more than five minutes. I am genuinely amazed by how much happier and more confident I feel with my new doctor. To anyone struggling with the American healthcare system, my advice is simple: keep looking until you find a provider who is willing to give you the time and attention you deserve. There are physicians who prioritize the quality of their care rather than taking on as many patients as possible in pursuit of greater profit. My interactions with Dr. Sameer also left me with the impression that he was socially awkward, dismissive, and difficult to communicate with. That may not bother every patient, but when someone is responsible for addressing serious health concerns, effective communication and a willingness to listen are extremely important. I am grateful that this experience ultimately pushed me to find a physician who treats me with considerably more care, patience, and respect. Thank you.

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    Baluyut Michael MD

    Baluyut Michael MD

    3.7(6 reviews)
    1.2 mi

    This review is for the office staff and not the doctor himself. I changed PCP's last month, when I…read morecalled for my initial appointment, I was told the soonest was a month out, I'm a diabetic and needed to be seen to receive a refill so as inconvenient as it was + having to go a full month without my medication, I decided to wait it out. Fast forward to this week, I call to confirm my appointment and I'm told they don't have one for me until May, another 5 weeks without medication. When I asked how this could have happened, the person I was talking with said they don't know, and there's nothing that could be done. The level of professionalism is seriously lacking with their appointment setter and level of care provided when speaking with someone that had a genuine concern for their own health, wasn't just disrespectful, but to brush it off as they did was more upsetting than them dropping the ball on my appointment. I hope their calls are recorded so management can pull the call and hear it for themselves. I had to call my insurance and change PCP's, my new doctors office heard what happened, seen me today and got me all squared away. If you're having issues being seen, I'd recommend trying other providers, because while I'm sure Dr. Baluyut is a fine physician, his office staff needs a serious reality check.

    Too many ideological mistakes...the MA is uneducated in certain areas and will not listen to real…read moreprocesses...the pcp is wrong in certain areas concerning healthcare...it infuriates me that I was referred to the practice by my healthcare insurance...

    Optum - Corona - familydr - Updated September 2026

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