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    Orange County BBQ & Fireplace

    4.7 (83 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 month ago

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    Response time

    11 hours

    Response rate

    100%

    Services - Orange County BBQ & Fireplace

    Fireplace cleaning

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    Recommended Reviews - Orange County BBQ & Fireplace

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    It's amazing how it now heats the room, we love it!
    Jerry D.

    I stopped by yesterday to check out the possibility of getting a new fireplace log system....our existing was beautiful yet was not functional and we needed some warmth in our family room. We had a set that we used for years and I knew that they had some ceramic logs that worked much better. I met Tosh the manager and he was amazing, took lots of time, explained all the different options and I placed my order. He was able to come to our home the very next day to install our new Ultimate 5 fireplace with the five burners which works beautifully on a much lower gas setting, puts out a whole lot more flame and the logs heat and work amazingly well. I asked is he could do some work on my outside fireplace too. Can't say enough good things about this quality business and Tosh was absolutely the best and very efficient. Jerry & Joy

    Jeff K.

    Bought a 60" Linear Empire Carol Rose fireplace from OC BBQ & Fireplace for our patio build. They offered the best price I could find, even on the internet. The unit worked perfectly for a month then had some small issues with LED lighting. Tosh came out and replace the lighting control unit at no cost. Tosh later found out that the MFG had issues with a whole batch of control units so the issue still existed. Tosh came back out and swapped the control unit out again. Seems to be handled now and working with Tosh has been a pleasure. Great guy with solid business practices. Add to that a brick and mortar showroom where you can actually see "in person" what you're buying. I'll use them again. Thanks Tosh!

    michael p.

    Tosh and his team deliver the best customer experience and quality inn their work. We completely redid our fireplaces and they look phenomenal! I couldn't recommend anyone more.

    Dawn A.

    My husband and I were really impressed with this place. My husband went to the showroom to choose the best logs for our firewood (ours were 10 years old. They delivered 2 weeks later. The staff was super helpful in determining the right size logs for our pit and how to arrange it. We had no idea our old logs were placed in the pit wrong and were omitting more gas than flame. Highly recommend this company!

    Merry Christmas to us!
    Carolyn L.

    We wanted to get a set of Pederson Real Fyre gas logs and have them installed before Christmas. We went to their Irvine location on the 19th to see what they had in stock and ordered that day and their installer came out in a few days and did a beautiful job. We love our new fireplace! I did some research and knew what we wanted before we went. Worth every dime!

    Showroom is beautiful!

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    6 years ago

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    8 years ago

    Owner Tosh is great person. Price is well-thought. Different variety of the products.

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    9 years ago

    Tosh got my fireplace up and running quickly and efficiently. And at a very fair price. This place gets my recommendation.

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    Page 2 of 3

    Ask the Community - Orange County BBQ & Fireplace

    Review Highlights - Orange County BBQ & Fireplace

    Can't say enough good things about this quality business and Tosh was absolutely the best and very efficient.

    Mentioned in 50 reviews

    Read more highlights

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    (147 reviews)

    Wow, Luke has been nothing but exceptional in our interactions with him! Very professional and…read moreknowledgeable. We're new home owners and we got our house only to find out our fireplace wasn't working. Luke came out and removed the difficult to use "electronic ignition pilot system" so we can just use the natural gas line. Later that day, we started smelling gas throughout the second floor. He offered to come out again free of charge to check on it for us. Turns out the valve for the fireplace is faulty and we have to get it replaced and the seller must have just put the electronic ignition pilot system on as a "bandaid" fix to stop the leaking (sketch). Luke helped us identify the leak and really went above and beyond to help us out as new home owners (steps to take, referral to a plumber, etc). We'll definitely be back if we need any fireplace help in the future and would refer him out to anyone that needs him!

    This business used to be called Cool Hand Luke's (previously owned by Robert Soja's father)…read more Robert's father was actually honest and did quality work. The black sheep of the family "crooked" Robert took over the business a few years ago and very recently changed the name of the company to Exceptional Fire. Robert is a total con artist and a liar! He took my deposit of $3K promised to complete work or replacing 3 fireplace doors with 3 new ones in 2-3 weeks time. Instead of ordering the doors, he stole my deposit and went on a two week jaunt to Japan with his friends and with my money! He never returned calls and/or texts when I needed updates on where my job stood. Instead, it was complete silence. I am still waiting for this thief to return the remainder of my deposit 5 months later. STAY FAR AWAY FROM THIS CROOKED CON MAN!!!!!!!!!!

    LA Custom Grill Islands

    LA Custom Grill Islands

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    $$

    Highly recommend Brock and his team at LA Custom Grill Islands. They helped us out of a tricky spot…read morewith an outdoor kitchen that was begun by another contractor and left unfinished exposed to the elements for 2 years. Brock's team demo'd the mess and worked with an existing concrete base to custom design, build and expertly finish a new, stunning grill island that not only looks amazing but is super efficient. In fact the entire process was very efficient - they showed up when they said they would and got the job done timely without drama or hassle or stress. Kind of unheard of in our experience with builders and remodelling! Our new outdoor kitchen is exactly what we wanted and is the perfect finishing touch to a 3 year extensive re-do of our old home and garden. I am very impressed with Brock and his team. He was very easy and pleasant to work with and he has sincere integrity. And he got the project finished on time! He is even helping us with some enhancements to the kitchen and providing some cool accessories. Brock made it super easy to purchase the equipment such as the professional quality built in stainless steel grill and inserts for the island as well. If you are looking for an expert professional builder for your outdoor kitchen space, I highly recommend Brock Lorentzen and LA Custom Grill Islands. They will offer great attention to your project and follow through timely and efficiently with fair pricing too. We couldn't be more pleased and happy cooking outdoors at our new kitchen! Thank you Brock!

    Left me multiple agressive voicemails because I had sent his call to vm while I was in the middle…read moreof a presentation. I have never been on the receiving end of so much agression from a total stranger. We will not be proceeding with him for any work.

    BBQ Renew - BBQ Repair, BBQ Cleaning, BBQ Tune-Ups, BBQ Restoration, New BBQ Sales & New BBQ Parts. Visit BBQ Renew.

    BBQ Renew

    (180 reviews)

    If possible, I would leave this establishment zero stars. We hired this company to come out and…read moreevaluate. estimate and ultimately repair an older high end barbecue grill and rotisserie. The person who came to inspect the grill seemed legitimate- he wrote up a rather vague estimate, several thousand dollars, inclusive of parts and labor and cleaning. The day of work, some random young kid shows up, not the person who evaluated the grill and assured us he would the work. The person who did the work was awful. They Added on parts and costs that were not estimated and the bill came out much higher than the estimate. The work was shoddy. They damaged my grill (one of the valves leaked and so fire, literal fire, would heat up the entire surface where flame controls and the handle were. It was unusable, They used inferior parts worse than the ones I had- and I didnt need them! They did this to avoid the work of cleaning I was paying for and it also afforded them the ability to charge more, . the first day I tried to use the grill after this, the knobs fell off. Literally. I should have seen this as an omen but decided to grill. I burned my hands badly after the preheat of the grill. Why? Because underneath the user surface, flame was coming out of a faulty union between valve and gas. so it essentially turned the control console and handle into a grill- and that was the only one that worked anyway! We were charged for parts we didnt need and were not told about. The estimate included our high quality steel made in America grill parts and not simply swap in new inferior asian parts. On top of that, the gril grates s were installed wrong. one was bent and fell onto the new ceramic elements we had cracking one. The "cleaning" was awful (I use this word generously) being incomplete and poor. After all this and my trying to get support after sending photos etc....they hounded us to pay the invoice saying their work "was assured". Whatever. THEY DO NOT SUPPORT YOU OR TAKE RESPONSIBILITY FOR THEIR WORK/CHARGES AT ALL. I took photos of the poor (and dangerous) work with the gas valves. I took photos of all. I showed the flame coming out from the faulty union to the gas and how one could not see It turning the control surface into a literal frying pan. This incompetence actually Burned the metal of our grill ruining it. The complete lack of support, failure to reply, lying, and ineptitude is not something I can convey easily, It was THAT bad. They would accept no responsibility, denied receiving the digital pics sent, would not explain the pricing/differences, and provided to "support".. They would not acknowledge any fault "saying how do we know you didn't do all this damage using the grill between the service and now. You may not have maintained it." Really? It was 2 months since the service- I thought that is what I hired you for???? Did I need to have another group come service the grill after you before I used it for the first time. Morons. If you are thinking of using these high geniuses as your service providers....trust me and do yourself a favor- find some kinds around where you live ages 8-10, pay them $50 bucks and say "have at it" and the job you will receive will be far better than anything these "professionals" purport to offer. Liars and thieves. Do yourself a favor and go elsewhere.......far elsewhere. Anywhere elsewhere.

    The website is very misleading. The services is more than three times what the website shows. Less…read morethan $300 in parts were replaced but I was told the grill would work and look new. Not true. I was charged an excessive amount just to have a cleaning. DO NOT USE THIS COMPANY. I have several neighbors who wanted to see the work and are shocked at the work and price. Not only will they never get my business, but they lost two customers in my neighborhood. Do yourself a favor and go with another company. Don't make the same mistake I made.

    Orange County BBQ & Fireplace - fireplace - Updated August 2026

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