Thank you Social Security Administration specifically the Santa Ana, California office in the…read more office building on 1st Street. I am grateful for the very simplified process to make an appointment. I love the efficiency of the entire team here, including the two absolutely stellar, sharp. approachable and very helpful armed security guards on the 5th floor. A special thank you to the very nice guard downstairs who held the main door open for me. I really appreciate Miss W's assistance with helping me get a physical & duplicate social security card plus explaining and printing out my Social Security Delayed Retirement Credits( DRC) as I am 68, have not availed of my Full Security benefits at my FRA - full retirement age and loving getting that 8 percent increase every year. I am going to keep working till 2027! The team here was efficient, to the point and solid The office was simple. The garage below has ample parking spots. Closed on Saturday and Sunday. Please check in with the guard in the lobby downstairs; he/she will guide you to the elevator to the fifth floor.

I made an appointment here a few weeks ago for a name change. I had just gotten married and I was…read morehonestly dreading going into SSA. However, the process was actually not that bad - I was in and out in about 20 mins. The office itself was very clean - one of the cleanest, well kept SSA offices I've been to. My least favorite about this trip was the waiting to be called part, but once called, it was all smooth sailing. And honestly, I think you're all with me on that one: nobody likes the waiting part. Anyways, a nice office to go to if you have any SSA needs. Just don't forget to book your appointment beforehand!

I was on hold for 45 minutes, a rep answers. I explained my reason for calling, then he puts me on…read morehold. I have now been on hold for a total of 72 minutes, I guess he just put me back on the same holding pattern as before because he was not knowledgeable about my request. Horrible customer service!

I went in today with my adult foster son to try to get his past tax refunds. Good news is he was…read moresuccessful in getting his 2 checks (lady claimed up to 9 weeks to receive in the mail). Here's the not-so great part of our appointment: the older Vietnamese lady who assisted us has a sharp accent that is difficult to understand, and can appear as if she is not listening very well cuz she's on her keyboard and screen. GOOD LUCK WITH HER... You have been warned!!!

There are a supervisor name Trang Thái, & her spouse Thang Duong who are unjust and demeaning to my…read morepatients. Ms. Trang Thai's officers have also told my patients that their supervisor ordered them to "deny all the n648 from Dr. Thoa." I have complained to the central USCIS offices with no response.

My experience at this civics test center was quick and easy--at least for me. I've noticed some…read morepeople were given a harder time, but that seemed to be more about them being underprepared or underqualified rather than the staff's fault. The staff overall were nice and efficient, making the process smooth. However, the front desk lady on the 2nd floor could definitely step it up a bit--she seemed a little less sharp than the rest of the team. If you come prepared and know what you're doing, it's a straightforward experience. Not much more you can ask for from a test center!

I give this place - 1 star for the worker who didnt even do my paperwork correctly…read more The rest of the credit goes to the blonde dyed hair lady who sits at the front desk and the Supervisor. They were both very understanding, calm and professional considering how many people they deal with everyday. I was very irritated that day but it all faded after I spoke to them. I wish few of the ladies at the windows & the workers would take them as an example instead of being so rude sometimes. If there were more of these kind of workers there, I really wouldn't mind waiting.

This place tried to run some type of scam or identity theft on me. Without my knowledge or…read morepermission, they signed me up for stupid MediCal! This caused my private insurance through covered CA to be canceled. I had to spend hours on the phone with these people to make them get out of my life. They should be investigated by the DOJ for fraud.

I wish everything was this easy, literally the best experience got in and out in no time!!read more

The office is located directly across the front of the old county courthouse on the first floor…read more There is also parking inside the building off sycamore street for $1.50 per quarter hour. I obtained a birth ($32.00) and death certificate ($24.00) in less than 20 minutes. Service was amazing!

Excellent and fast service! Request your records online and pickup on same day. Very happy with…read morethe service!

It is impressive for a government facility. All of the clerks were friendly and helpful, there was…read moreplenty of seating, an efficient online record application system, and it was air conditioned. They even have bathrooms for customer use. I will definitely look forward to utilizing the OC hall of records whatever the occasion arises.

Went here for a tour and training. Well organized and well staff. They explained how it work and…read morehow the procedure run and we went through on how each machine from beginning to ending. Quite unique since everything must be do in two not solo since every single vote counted and must be accountable and acutely per guidelines. Had a better understanding afterward on how the voting and counting system works.

I went in here to register to vote, and staff were extremely helpful, practically jumping over the…read morecounter to assist me (kidding). But seriously, these individuals were very professional, very kind, and didn't leave any of my questions unanswered about the registration process. I recently received my ballot, and can't wait to participate in the process!! Thanks everyone at the Orange County Registrar of Voters!!

I visited the Orange County Clerk's office to submit my bond documents and complete my oath…read moreceremony for my California Notary Public commission. A big thank you to Richard at the counter for being so friendly, helpful, and efficient. The entire process went very smoothly, and everything was completed in about 20 minutes. Starting June 12, 2026, I officially became a California Notary Public for a four-year term! A quick note for anyone visiting: parking can be a little challenging. Richard mentioned there is a free parking lot behind the building, but I wasn't sure which one he meant, so I decided not to risk it and parked elsewhere. Overall, a very smooth experience thanks to the helpful staff!

Not all government offices are created equal -- and this one actually runs well…read more I came in to record a quitclaim deed and fully expected to block off half my day. Instead, I waited maybe 5-10 minutes max, and from check-in to walking out the door, I was done in about 25 minutes. The process was straightforward and efficient. My documents were reviewed carefully (which I appreciate -- better to catch anything on the spot), fees were handled quickly, and nothing felt chaotic or unclear. The staff were professional, direct, and clearly knew what they were doing. The office itself was clean and organized, and the flow made sense. If you come prepared with your paperwork completed correctly, this location runs like it should. Efficient. Professional. No drama.

I just want to say IHSS is honestly one of the best programs out there. I know caseworkers are…read moreincredibly busy, but the people I worked with were not only helpful, they were genuinely kind and made the whole process feel so much less overwhelming. I especially want to recognize Michelle Nyugen. Michelle was truly amazing. She was so patient, caring, and informative every step of the way. She took the time to explain things clearly, followed through, and made me feel supported during a really difficult spinal injury case. Michelle helped me the most, and I am very grateful for her. Desiree Concenial was also very helpful, knowledgeable, and sweet. And Nancy Chang, who works with appeals, was outstanding. She was professional, responsive, and incredibly helpful. All three of them are exceptional and deserve to be recognized for their hard work and compassion. Thank you again, Michelle. You were truly the best.

Fast friendly and courteous, Ms. Song is a really sweet person. Very professional Social worker…read more Plenty of parking, nice and clean office with a lot of seating.

This courthouse is so beautiful! The security is professional and helpful. Be prepared to remove…read moreshoes when you enter this federal building. The mural in the front is really lovely. There is the image of President Regan and the artist's own wife and child in his art.

I used to work over by here near the Federal Building years ago, and it was pretty interesting. I…read morehave taken care of certain matters of helping out a friend in a situation at this courthouse as well. There is always construction going on here. Now, i think they are going to create more space at this courthouse, and revamp the whole center here. As usual be careful where you park here. They still use parking meters you have to check up on. All in all, this is a intense place to have a court case.