The staff was very friendly, professional, and welcoming. The smog inspection was quick and easy,…read moreand they explained everything clearly. Great experience overall--I highly recommend this place for their excellent service and friendly staff!

I used Chapman Auto for years because they were close to me, they were knowledgeable, and they were…read morefair. It was sold recently, but I went there based on prior dealings. Recently they charged me $220 just to do an OBD II computer check on my Check Engine Light. As I was walking back to work, I stopped in at another Auto Repair Shop, and they only charge $75 for the Diagnostic. The change of ownership has apparently (significantly) increased prices to cover the purchase.

Is it me or is it a little scary driving over an open bay? I know they guided me, but that was a…read moretrust practice I wasn't prepared for. I have to give a huge shout out to Aaron because it was my first time going there and also my first time popping my hood. So kudos to your patience. I love how they update you along the way and don't try and over sell you on anything. Coming from decades of using small mom and pop shops this was a big step and I appreciate how thorough they are. Here's my side notes: better to go during there non peak times (call first), print out the coupon makes the cost less painful.

I recommend Valvoline instant oil change in orange. They are great very friendly and helpful. They…read morecome here for five years. Very easy doesn't take more than 15 minutes.

Went to Jiffy Lube to get my fuel system cleaned and have an oil change. Not only was the staff…read moregreat, but the price was really reasonable and the service was super fast! I was expecting to be there for at least an hour or so, but I was literally in and out. I don't think I was there for more than 30 minutes! Even Thu it wasn't to busy but still a fast great job done

I've been using this Jiffy lube for my oil change for sometime…read more The service has been friendly and quick. The cost is about what others charge. You can find coupons at times

I had such a great experience with Gino and Jose! I drive a Fiat, so finding someone I trust to…read morework on a European car can be a little stressful, but they did an amazing job and made the whole process so easy. They called me almost everyday to update me on the process, any costs, or timing concerns. Gino handles the front and was extremely personable, helpful, and honest throughout the entire process. He took the time to explain everything clearly and never made me feel pressured into unnecessary repairs. Jose did the actual work on my car and did a fantastic job -- my Fiat is running great! My ac was causing lots of issues and has been running cold for a week now! I am always hesitant to have just anyone work and the Fiat but he clearly knew the car and specific details. It's really refreshing to find a shop that feels trustworthy, knowledgeable, and genuinely cares about their customers. I would absolutely recommend Gino and Jose, especially to anyone looking for someone comfortable working on European cars. I'll definitely be coming back!

This place is a gem. I just moved to the area and stressing out to find a good mechnaic. With a lot…read moreof stress and burn out, I found Orange Empire. Gino, great guy at the front desk is the first great sign. He says Jose is one of the nicest people ever, couldn't agree more. Definitely helped me out while I was going through a lot. I made the EASIEST mistake known to cars, and they could of easily overcharged me, but didn't. And honestly for that, I am so grateful. I didn't make the best first impression, but they did. Think I found my new mechanic. If vou liked what vou read and need to get your car fixed, come to Orange Empire Auto!

I've been coming here for about a year+ for oil changes and regular service. They're very nice…read moreguys and I get a very genuine vibe from them. They don't try to upsell and their prices are very seasonable.

I had just put my review in Google and will paste it here. I continue to come here because of Sean…read more He had earned my trust and now my kids call him uncle Sean. Not often you see business with tons of long time clientele. That speaks volume. I have been coming to this location for about 15 years. I live about 30 miles away but I come to Urgent Auto Care because they are honest, trustworthy, friendly, and most of all, they will give you the run down on the issue and offer options for you to decide on what you want to do with great pricing. I often come here for things the dealer wants me to change and repair and Sean will let me know what is more of a priority than other items, or the dealer reported items, that is not as bad as the dealer made it sound like and that I have some times before I really need to think about changing or repair. Sean had consistently proved to me that he will be honest on what you need and not on what he can earn from you. After so many years, my wife and two kids now also take their car to Sean at Urgent Auto Care.

My car AC has been terribly hot these past couple months. Only 1 of the 4 vents releases cold air…read more I thought I could tough it out but this crazy heatwave we're having in OC is driving me insane that I couldn't take it anymore. Decided to contact several shops for quotes and Nextgen responded very quickly (big plus!) and sold me on "free AC inspection." Took my car in immediately and they were able to look at it right away! Told me everything is fine except for this thing called "flap" that might be causing my AC to not cool properly. This will require a little more time to look at more closely so I'd have to come back the next day. But before I left they added something to the AC that made the air cool again! I was blown away! I can't even remember the last time I had cold air all around in my car! I left feeling soo happy. The guys there are so nice and they did this without charging anything. I'm excited to return tomorrow so they can really fix the real issue. Just hoping it won't cost too much!

Eddie and his team did a great job replacing the catalytic converters on my 2007 Lexus. Pricing was…read morevery fair and the work was excellent and timely.

Services requested. Quality. Priced right. No pressure into…read morenew services! Thanks a lot

I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.

Jose was a big help. Good customer service .very polite and…read more professional.Tires are a reasonable Prices.

Fast oil change and great price. Sam gave amazing service. Will be back again for other servicesread more

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

I really appreciate they have great hours on Sunday when many closed. I booked a reservation the…read morenight before for first thing for a free tire patch because my tire lost pressure due to nail. I arrived a couple minutes after they opened and was the 2nd in line. It took around an hour and was completely free since the nail was in the patchable zone.

Amazing service and relatively quick I like how they have an online reservation feature…read more Weekends open is epic