the service was great and the people were very welcoming. Took there time to tell me what they had done to my car. I felt take care of

I've been using this Jiffy lube for my oil change for sometime. The service has been friendly and quick. The cost is about what others charge. You can find coupons at times read more

Jiffy Lube - The lobby - Auto Repair Near Me - Orange, California

Abraham helped get uber vehicle inspection done quickly and professionally. He was very helpful, kind, and friendly. Thank you brother. read more

Jiffy Lube - Tesla Model S Uber Vehicle Inspection - Auto Repair Near Me - Orange, California

"I had an outstanding experience at this oil change center. The staff were extremely friendly, and the interaction was of the highest level of professionalism and respect. I highly recommend this place to anyone seeking excellent and reliable service." read more

Fast, quality service. Incredibly polite people. I came in on Memorial Day after they closed and they still did my oil change! Abraham is an absolute saint and deserves the world. read more

I came to Jiffy Lube on a Sunday to get an oil change. It is located in the Home Depot Shopping Center and it is fairly simple to get your car serviced because it's a drive up service setup which I like. I was instructed to park my car at one of the stalls and leave my key inside. I was greeted by a technician. She took down mileage and discussed the three oil change packages they have. I chose the synthetic oil for my car which was $135. It includes changing the oil and filter, plus a multi-point inspection which entails checking and topping-off of vital fluids (like coolant, power steering, transmission), tire pressure adjustment, inspection of belts/hoses/lights, and complimentary services like cleaning your windshield and vacuuming interior floors. I think it was well worth the price. My oil change was done in 30 minutes which is awesome! They even have women technicians which is rare. It was nice to see. I will definitely be back. read more

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Best Jiffy I've been to. Super helpful staff, super kind and informed. Definitely coming back to this location

Always have great oil changes done here. Because service is consistently great I decided to have them install brakes this time too. Fair prices and excellent customer service! read more

Quick service. Going back today and they allow me to use my GivBux app to pay. The staff was super friendly and didn't gouge me with crazy upgrades. read more

The staff was really nice ! I had a good experience they helped find two lug nuts that were forced onto my tires. The lady took the time to explain to me what was going on. I would recommend this JiffyLube. read more

Great little spot. They carry Castrol and penzoil. I forgot the great young man that helped me. Burly kid with curly hair. Total gentlemen and got me in. Cause I was leaving town. Pricing was fair. The tech checked everything. Great job! read more

Best experience ever. I appreciate the service and time put in to fix my Hyundai Elantra you Abraham!!!!

Quick friendly services. Abraham informed me about coming back to top off my oil in a month or so. What a great option!

Do not come here... I came for an oil change and 4500 miles later my car is BONE DRY, not even just that it had carbon build up. Not only that when I went in to ask why that happened that said it was because I don't buy premium synthetic. Mind you I get regular synthetic. Not only did I have to get another oil change from them I had to buy a flush additive to get rid of that carbon that they left in the first oil change. I've been doing my own oil changes for 5 years and not once have I ever been bone dry even stretching a car to 7000 miles before replacing. Place is very unprofessional and honestly sick of the lack of accountability they took for this could've really damaged my car. read more

Jiffy Lube - Auto Repair Near Me - Orange, California

Been here many times now. Exactly what I want, a quick oil and filter change, no fuss no worry. Great value allows me to bring the car every 3-5k miles. Thanks to everyone who works there. read more

Overall, good service. Stopped by to have my oil changed, asked that they check my tire pressure, & fill my windshield wiper water/fluid (I haven't checked to confirm this request). The wait time was reasonable & the waiting area was clean and cool - a nice relief from hot days like today! Shout out to Faris, who offered excellent customer service & the auto tech who so quickly and efficiently serviced my car, and had a pleasant demeanor as well. read more

Fantastic service on a Sunday. Christopher was right there as soon as I pulled into the lot. The entire crew kept me informed of the progress. I went in for an oil change but they checked the other fluids and added some coolant. They also inspected my air filter and put a clean new one in. It was a great experience. I am only living temporarily in this area but I will continue to use their services while here. First class customer service. read more

I walked in and Stephen was very nice and helped me right away there's many jiffy lubes in OC but nothing as exceptional as this one thank you very much it's greatly appreciated Value and Service is above and beyond if I could give more than 5 stars I would read more

Extremely poor service, incompetent staff. I will NEVER return to this business! I don't even think they actually changed my oil!

I had a really good experience here! Faris was great and he had amazing customer service. They also have discounts at this place and took me right away which was needed for sure! read more

My experience was so positive! Thank you to Faris for taking the time to explain everything to me and having my car ready so quickly. I appreciate the excellent customer service, read more

Marjorie and Faris were extremely helpful. Very friendly and kind and really made my trip over very personable. I would recommend this location to others! read more

Clean, expedited service. Faris was really helpful in communicating what I needed and making sure I got what I needed. Nothing more, nothing less. It's Jiffy Lube team members like Faris that make Jiffy Lube's business thrive! read more

Why would you try and upsell things that aren't true? Stated my brake fluid is low, which is an indicator that my brakes are going bad. I asked if they filled it up, and they said no. -My brakes and roaters were just replaced 3 months ago. I went ahead and checked the fluid well its at max level. Picture attached below. Stated my engine air filter is extremely dirty, and they recommend I replace my filter. -well clearly, they didn't look because I have a K&N filter that is spotless. Picture attached below. And they placed the next oil change sticker on my window, which mileage states 56,190. Um my truck has 117,846 And lastly thanks for getting oil all over the engine bay. read more

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Have used this location several times and quality has really gone downhill. Pricing is higher than other locations and wait times can be one hour to two hours. Overall not courteous and often close early, I arrived 40 minutes before closing with no cars in the bay and they said I would have to come back a different day because they wanted to go home. Other Jiffy Lube's in the area do a great job. read more

Told over the phone they can do a car inspection I need and was given a price. went there and was told since we dont have a contract with the company we can't. Mind you the inspection is mostly visual and they do it for other companies. The girl at the counter was starting to get snappy over a mistake made by them. Thanks for wasting my time. read more

Been using this facility for years, this time after my oil change, there was a crack in my oil pan after the work was done (realized it the next day) It cost me $800 to have this fixed. read more

I've been coming here for 5 years and the past few times horrible technicians I'm up to date on my car and I'm very aware of what needs to be done I just came from there today for an oil change they said they couldn't do it for false information about my vehicle Told me to take it back to the last place which was Jiffy Lube! She couldn't take off my oil cap said her finger hurts! read more

I've been taking my cars here for years and never had a reason to question them, until recently. My turbo went out and I had my car taken to the dealer. The dealer said there was sludge and the failure was due to improper maintenance. I showed them my service history with regular maintenance from Jiffy Lube. After that was repaired it was also discovered that I needed four new tires. My tires were balding and it looked like they had never been rotated (also something I was taking the car to Jiffy Lube for). They also showed me that my air filter was filthy and it looked like it was the factory filter, even though again, that was something I was having checked at Jiffy Lube read more

Everything went well and was quick. Best experience at Jiffy Lube I've ever had. Manager and staff were friendly, knowledge, and efficient. read more

Do yourself a favor. Go elsewhere. The treatment I received here was deplorable. I stopped in for a simple oil change. A few days later my garage floor was covered in oil. I took my car to a mechanic, turns out Jiffy Lube did not tighten my oil plug. I returned to this location to make them aware of this and to request a refund only to receive the worst customer service ever. Miguel literally laughed in my face. He offered no solution, no reconciliation and not even an apology. I asked to speak to the manager and I was told he was not in, I could not have his number and could only try calling the store. I have left messages for the manager, Abraham who has never returned my call. The whole experience has been frustrating however the added ridicule from the employees and lack of response from the manager has made this even worse. read more

Abraham and his team basically saved me and my car yesterday. What started off as a routine oil change, resulted in 4 additional hours of working under the hood of my Avalon. Abraham and his team had to move some things around, but discovered that my radiator was cracked, and I was one bad pothole away from shaking something loose and well... it would have been bad. Abraham recommended a fabulous coffee shop across the street, and then welcomed me back twice, to show me what was wrong, and then show me how they were going to fix it. As a young woman, I can't emphasize how AMAZING it was to talk with this team. I am hesitant to listen sometimes, as many other auto shops have tried to sell me things I don't need, but Abraham and is team just wanted to explain how essential this work was, in order to keep me safe, and my car on the road I will be coming back, and recommending this place to my girl friends, for a high quality, honest service Thank you guys!! read more

Abraham was amazing! My car broke down on the side and Abraham helped me get it back to jiffy lube. He got my car fixed within a few hours and was super communicative the whole time. Couldn't have had a better experience! read more

Just an update! Still going to this location even though I relocated a little further north. Always friendly staff and they went above and beyond today to replace my wiper blades with the rain! read more

Fast great service, everybody knows what they are doing, Abraham is the man! Got oil change while my son has been in the NICU, glad i came here! read more

Said OK to the tire rotation of when they finished the vehicle, I left to go pick up wife at the airport. On the freeway the car was pulling very hard to the right. Took the car back to Jiffy Lube next day. They said my car needs an alignment due to worn tires. I recommend you inquire about the shape of your tires before doing a rotation to avoid this problem. Manager, Abraham, was very helpful with the situation. read more

Talk about absolutely missing the mark. The tiny girl child (Kristina?) at the front desk has the worst attitude I've ever experienced at a lube place. The yelp page advertises a discount, but instead of trying to help me understand the discount she talked down to me condescendingly and stared at me while blinking. Punk kid. The coupons that are on their yelp page were added by the business owner, she doesn't seem to have the business owners reputation on her mind. What a waste of time, I've brought several vehicles in here before, and never been treated like this. I don't know who this little brat thinks she should absolutely not be face-to-face with customers, she's lucky to even have a job. Due to this experience, I will not be returning to Jiffy Lube ever again. Owner please reach out to me, this employee is not solution oriented. read more

I got an oil change and quick, fast and friendly service and honest people. Definitely recommend I got attended by Miguel and did a great job on my car, also learned some tricks because my hood was having some problems, the latch wouldn't open and he told me how to fix. read more

2 days ago Jiffy Lube deliberately destroyed my vehicle. When I brought my vehicle in for an oil change during an inspection there were oil leaks and damages to my vehicle from previous oil changes from accessing the oil pan and not securing the cap properly. Rather than inform me of the oil change issues, Jiffy Lube decided to do an oil change differently by suctioning the oil from the top of the oil tank and showed me a memo from a general manager dated August 2024 not to change the oil on certain vehicle years 2005-2022 due to previous known negligence of Jiffy Lube services that damaged these named vehicles. Jiffy Lube trainee also added additional oil to my vehicle stating that the filter saturated 1/2 quart. The trainee also added coolant to the reservoir when the radiator fluid was possibly empty. When I drove off Jiffy Lube lot, immediately I needed a jump start because the vehicle turned off. After getting a jump start, a few minutes later the car started smoking. The temperature gage was all the way up at H level. I called Jiffy Lube to inform them, Kat said she was coming to help me. She put the phone on hold so long, I had to call her back. She said she was sending Abraham Manager instead. Finally when Abraham showed up he tried to cover his tracks by taking pictures of the oil dip stick, radiator, milage etc. What Kat or her trainees should have done prior. Abraham tried to convince me that because he has cameras everywhere at Jiffy Lube he can assure me his technicians, trainees and Kat did nothing wrong. He said he would ask another mechanic shop nearby where the car ran hot, if they would give me a discount. He denied the claim in an email, even though, I never completed a claim form. Most real mechanics would not service a vehicle if the inspection showed there was an oil leak or any prior damages to the area needing service. Nothing is right with what Jiffy Lube did to my vehicle and Jiffy Lube is liable. The owner replied to this review asking for my email, phone number, availability information, but never contacted me. The only thing that changed is the supervisor Cathy, AKA Cat and her trainees were spoken about differently. Jiffy Lube is pretending to be something that they are not. Not trustworthy, not concerned, not polite and definitely not accountable, but I win! read more

Took my car for an oil change and tire rotation. Cathy has great customer service. She explains everything with knowledge and you can hear a "smile" as she talks to you. Not only to me but to others who were before me. The boys did a great job as well. Keep them on your team Jiffy Lube, your customers will continue to return. read more