Great service and always helpful! My vacuum is an old electrolux and now works wondserfully!read more

I had an incredible vacuum cleaner buying experience at City Wide Vacuum and would like to voice my…read morefull endorsement for their shop to anyone who values the help of truly professional, knowledgeable, and friendly vacuum experts. After doing my own research on a vacuum cleaner upgrade for several months, it was clear to me that a local, authorized, independent dealer was the best way to guarantee access to high-quality expertise and support. I found all of that and more in City Wide Vacuum. Kevin was very patient of all my questions and had the knowledge immediately on hand to help me come to the best decision for my vacuum cleaner purchase. Like many of us, I've done my best to limit contact with people outside of my household during the pandemic and Kevin was very understanding of my preference for getting in and out quickly when making the purchase. Staff was fully masked up and respected social distancing. I'm VERY happy with my purchase and I am even happier that I chose City Wide Vacuum to provide my new vacuum with service and support for years to come. I know this review has sounded like a total shill, but I am just THAT happy with my experience. It couldn't have been better, and I'm so happy to support a local small business. Check out the other reviews and see for yourself, this is the best shop in town.

I cannot recommend these guys enough! Rick is the man!!!…read more He knows everything about Fridge and Freezers and probably everything else too! We had an issue with our Fridge earlier this year, and he came over with his 50 + years of experience and made sure it was in working order again! Even double checked to make sure the part he put in was on warranty and for how long! His customer service and genuineness is truly off the charts! Thank you Rick for taking such good care of us! We will be using you again.... but hopefully not soon.

These guys are terrible. Whirlpool assigned me to them. Whirlpool said they be there between…read more8am-Noon. Then the guy called me at 8 and said he be there at 2-5pm. I missed him by ten minutes by the time I came back he said he was too far away to come back. Call to reschedule. I call to reschedule then I give the advice to text before you come like other companies. Lady told me I will call whirlpool to let them know to get someone else for me. These guys customer service

Came in today to drop of a Dyson air purifier to be diagnosed to estimate cost of repairs…read more The two gentlemen that came to help me weren't rude by any means but they also had no idea how to handle an American Express extended warranty claim. Literally, all they need to do is estimate repair after diagnosing it. Fill out a form, either move forward with the repair or I'd come and pick it up. I'd pay for the diagnosis fee. Simple. The conversations weren't simple and I felt like I was asked many questions that shouldn't be asked. They said they've never ever dealt with a warranty claim through American Express. They told me it would be 2-3 weeks before they could get to my machine. That's fine. No problem. The second guy even asked how quickly it needs to be handled and he might be able to take care of mine before doing anyone else's, since it's only a diagnosis. He was very nice about it. I asked that they complete the form and email it to me and the First Gentleman raised his voice and said "WE DON'T EMAIL". Literally, chill! Who responds like that? But whatever the issues here are, it became clear that this wasn't going to be a good fit and I don't have time or patience to go through their complicated process. It's 2026, you can email me the darn form. Then I was told their scanner isn't working? I'd rather spend $1,200 for a brand new Dyson than deal with anyone at this location. They had zero clue. Both were nice. Not rude. And likely do a very good job with repairs. But those conversations left me hesitant that they could perform the needed tasks and I felt it would require too much work than what it's worth to me. I decided based off our interactions that I didn't have the energy to work with this location and really don't plan to. Maybe in the future but I'd rather buy a brand new one and not deal with this right now. But that's a one star review. Things should have gone differently. Customers do not want to do mental gymnastics with basic things. So I left.

Very helpful. The tech we dealt with was extremely helpful. The sweeper head on my Dyson died…read more He did a total inspection on the vacuum and pointed out that the motor was getting that old. It would cost as much as a new one to repair the old one. So, we saved time and money on that

I've been taking my vacuums (and now a sewing machine) into AAA Sew and Vac for several years now…read more They're trustworthy and efficient. I have an Aerus Electeolux vacuum and a Sebo. I'm so glad they work on the Aerus and I don't have to take it to the dealer anymore. (I won't go into the reasons why.) Suffice it to say you won't be disappointed with this company. Par excellence!

My mother in law has been using this store for years with no issues, however this year she went in…read moreto get her vacuum repaired & kept getting the run around on fixing it & parts. Long story, much drama & back / forth - bottom line - WORST CUSTOMER SERVICE EVER - owner was condescending, dismissive and petty. WOULD NOT RECOMMEND THIS PLACE- the owner yelled, rolled her eyes CONSTANTLY, made nasty comments and threats. I will admit my mother in law can be a bit abrupt when she feels like she's being taken advantage of but NO ONE DESERVES to be treated so shamefully. Disgusting. SHAME ON YOU.

Paul's Appliance came out at 8:30 PM on a Friday night to service my Sub-Zero when the compressor…read moremotor had seized and the fridge was warm. They fixed it quickly and likely saved me from major food loss and damage. Professional and responsive--highly recommend.

We initially had them come out to fix our fridge because it was making a strange noise. Since they…read morewere already coming, we also asked them to take a look at our ice maker. When the technician arrived, I'll admit he looked very young, like he had just graduated high school, so I wasn't sure what to expect--but it turns out he's been doing this for over 20 years. He was very professional, quickly diagnosed and fixed the issue with the fridge, and was extremely patient in answering my husband's many questions. A few days later, we noticed the ice maker still wasn't producing ice, so we called them back. The same technician returned, took another look, and determined there was a separate issue. Unfortunately, the necessary part was discontinued, and repairing it would have cost more than it was worth. He was upfront about that and even offered a refund for the part he had already replaced for the ice maker. Going into this, we expected the repair to cost a fortune and thought we might need to replace the fridge altogether. Thankfully, the repair ended up being very reasonable. Overall, we had a great experience and appreciated the honesty and professionalism. We had them come out to fix our fridge because it was making a weird noise and also they were coming out we decided to have them look at our ice maker. The guy that showed up looked like he was fresh out of high school and looked like he wouldn't know what he was doing, turns out he's been doing it for 20+. He was very professional,fixed the issue and very professional with my husband's 10 million questions. However we still had an issue with the ice maker not making any ice after a few days, called them back which he came back to take a look and after determining there was another issue which he was unable to fix due to a part being discontinued or more to fix then what it was worth he offered a refund for the part he replaced for the ice maker. We thought it was going to cost an arm and a leg to fix the fridge and it would have been better to replace but the repair turned out to be pretty reasonable.

When we moved here from California, we finally have a basement and have carpeted it, so we needed a…read morevacuum for those carpets. The selection was great and the price was fair. I also now have a place for repairs, which came in handy. After living here for three years, our older hardwood floor and rug vacuum, brought with us from California, gave out. They were able to repair it, at their recommendation, and at a reasonable price. We are very pleased.

The owner was super helpful and was able to fix our vacuum on the spot. I will absolute back there.read more

If you yearn for once again having the experience of a repair shop just doing what's right for you…read moreand not overselling by several hundred dollars or more - take your e-motor or electrical appliance to Steven's. You'll feel great when you leave there. I was blown away with how cheap I got the motor for my table saw repaired. And such nice, polite and helpful personnel. WOW!

Love love love the guys at Stevens motors. I'm a woman and most of the time appliance repair people…read moretry to make me feel like I'm blonde. Jer Richard Dustin all treated me with respect. After being told by Humphries heating good luck finding a shop that will sell you a blower motor for your furnace, I found Stevens. I described the motor I needed they said they had it in stock I went down the next day with my busted motor and they not only sold me a new one but they assembled it back with the blower wheel for me with the correct wiring so I wouldn't be confused by the color change on the wires. Don't listen to furnace people who tell you you can't do it yourself. Stevens will give it to you straight. Oh and by the way, I was quoted 500 dollars to replace my motor. It cost me 150 and a drive to Stevens.

I went with Mr. Hart because of the reviews...best on Yelp and in the valley…read more Our freezer slowly stopped freezing on our 3 year old side by side. He looked at it. Tested it. He was thorough in explaining the problem. He was fully booked but made time to examine and then squeezed me in to fix it two days later instead of waiting over the weekend. Whew! He arrived, took it apart, then left saying he had an idea that he thought he could try that he'd been having great success with. He went to get what he needed, came back and got to work again. The idea paid off....making the repair bill go from $350 down to $218. We will definitely call him again if needed! Honest and diligent. I see why the good reviews and how he's been in business for so long.

We had a refrigerator go out that was right on the edge of when experts (according to the internet)…read morerecommended to repair vs. replace it. I gave them (and some others) a call to see what repair shops would recommend. Everyone else just said they could come out and check it out. But Neil called me back and took the time to listen to all the problems (don't buy Maytag) and give some ideas of things to try even before he came out. We decided it was worth having an expert come out to diagnose. Neil gave us a thorough and unbiased assessment and his recommendation. I couldn't have asked for more. PLUS, he was very affordable. We ended up replacing, but I was glad we had Hart's come out.