last May 2025 I bought a used swim spa from accent spas. they were very attentive as long as I was…read moreinterested in buying. the day I went to look at the spa they had it wrapped and I couldn't see the edges. from what I could see the spa looked to be in good shape. they said they were refurbishing it and would paint it to match my house, so I agreed to buy it and took them the paint. they delivered it on June 5th and it looked really nice until I got close and I saw that the top all along the edge was cracked looking. they told me that they had sealed it and they assured me it would be fine. I had paid them $9995.00 and I was a little disappointed, but the transaction was done. They had to order me a cover, and it took Forever to get arriving on October 2nd. on June 26th they came out because the spa was leaking. They said they couldn't find the leak but to keep an eye on it. I had a cement pad put in to sit the spa on when it was delivered and I could tell that the spa was leaking from the drop in the water level plus I could see the concreate was wet even during very warm weather with no use of the spa. when they came out to deliver the cover, I showed them the concreate and the leak, they said that the leak must be in the very middle of the tub and to keep an eye on it. They have been out to my house 4 times total including setting it up to adjust the cover lifters and install cover, they have never addressed the leak. They just keep telling me to keep an eye on it . The tub also has bubbles on the swim end at the bottom. that research tells, me is delamination. I haven't even mentioned that to them as they are non-responsive at this point. They have waited me out because now May 2026 the warranty is over. In November of 2025 my boyfriend called them to go out to fix his spa. They went and looked at it and said they would order the part. 2 months later in February 2026 They were called and replied with , oh I guess we missed that. we will order it and let you know. it's now 6 months later and no response. I won't ever recommend this company. In fact yesterday a friend posted on face book if anyone knew a good spa company and I responded with " dont use Accent spas"

We purchased a new hot tub lid that fell apart in less than 2 years when our last hot tub lid…read more lasted 9 years. We took the "Sunbrella" fabric cover in to be replaced on August 14,, 2024. We have left several messages including a message left yesterday, December 7. 2024, which is a Saturday. We have not been called back. We have been told that our warranty cover is "supposedly to be shipped back with the next order coming from their hot tub lid vendor. Our hot tub styrofoam lid is filling up with water because the foam is no longer connected by the fabric cover. Our water in our hot tub is not staying clean because rain water & debris are getting in This is absolutely unexceptionable customer service I don't like having to resort to complaining on a public forum but we have communicated multiple times with no resolution. Reporting to the Better Business Bureau is our next step

Sales staff is incredibly helpful and friendly. Always an enjoyable visit to this store and they…read morehave the knowledge to help you through whatever you need.

** Fireplace Service/Repair Review **…read more Outstanding customer service and technical knowledge! Our gas fireplace hadn't worked properly for an extended period. On Friday, November 15 (2024), I called Orley's and was scheduled for an appointment in early December. To my surprise, I received a call a week later stating an opportunity was available and Dan could come by that day and fix the problem, and I readily agreed! Upon arrival, Dan repaired/replaced the ignitor, but a problem with the gas valve remained. Due to the age of the unit, he didn't have the component with him, but believed he may have had one at the shop. Although a new part wasn't available, a compatible valve was on hand and could be installed at a later time. After some conversations, Matt and Tammy very graciously agreed to come by after the close of business that evening, and replaced the valve! Our fireplace runs like new, and our living room was nice and toasty that weekend to spend time together as a family. Without hesitation, I highly recommend Orley's for your fireplace repair needs!

We went in looking to see if the sell robotic pool vacuums because ours had died. The girl at the…read morecounter became annoyed when I said I was hoping they could recommend one. They couldn't. I asked about a specific brand and she said "you mean (another brand)? I so noc and repeated the brand. She looked confused so I said " have you heard of that brand before?" The acted offended and said "of course I can" in a snotty voice. She went to a computer and then yelled out "we don't carry that brand." I thanked her and she was so incredibly rude with her response. I was shocked. A simple "we don't really deal with robotic vacuums" would have been sufficient.

Alicia and her crew are super helpful. They test the water for the pool if you want analysis more…read moredetailed than color strips, they maintain the files to share what trends they're seeing, they remember our first names, they are priced fairly, and they have everything we need in stock. They also tell us what we don't need! They're not just making money, they also happen to want us to enjoy our pool and spa ownership experience. They're connected to the pool community, so they can manage getting your pool cleaned, getting it resurfaced, etc. five stars!

Tim has done two jobs for us: replaced our pump, and on another occasion he pressure tested our…read moresystem. He's great! He squeezed us into his busy schedule as he was returning to town. He's number 1!

Very competent. He came out to replace our pump during Christmas week. Knowledgeable and fair…read more We thought we had to replace the whole pump. The new pumps are very expensive. We ended up only replacing the motor which was less than 1/4 the price of a new pump. I highly recommend Tim because he is fair and reliable.

A long time ago before visiting Water Pros I visited other places and search for a company to test…read morewater and tell me what to add how to add and when to add my chemicals. When I showed up to Water Pros I was shocked at the amazing displays and just the overall organized and well kept place. But they truly won my business for years to come after, I was helped out by Rhonda. She has the most professional and caring attitude. I love going to water pros for any of my pool needs. Will be a costumer for life.

We had our pool replastered in September and they were very helpful in giving me a script to follow…read morefor sweeping, chemicals, etc. in the first critical several weeks. Rhonda is very knowledgeable and confident in her advice and assistance. She convinced me to switch to liquid chlorine, which I now know is 100 percent the right thing to do. I have no hesitation in recommending Water Pros.

This company has been nothing but problematic from the very beginning. Their only goal was to sell…read moreus the most expensive hot tub they could talk us into. They did no site check prior to installation (resulting in a 6-week delay to get the hot tub). They did not inform us of the electrical work that would need to be done (which was 1/2 the price of the hot tub). They have no concept of customer service and are almost impossible to reach by phone or any other way. They back out of their warranties with excuses. DO NOT USE THIS COMPANY FOR ANYTHING!!!!!!!

Jason came out and attached our spa cover shelf. He was very friendly and respectful. He finished…read morequickly and made sure I knew how to use it before he left. He also asked if we needed any supplies while he was there.

I never step foot in that gym and they are trying to bill me, which I am low-income. And now that I…read morehave a different insurance, which they don't take, they decided to bill me privately, which they sent me an email confirmation on the new year, instead of an actual conversation informing me. This is a horrible gym.I will never pay this bill. These people will horrible when I talk to them over the phone today.They threatened me with collection instead of kindness. They were not nice.This gym is might look pretty but talk about horrible policies.Horrible, horrible policies, horrible horrible policies. You guys are disgusting the way you treat people

This gym is expensive and feels old. I think it's at least $99 per…read moremonth for a couple, and $125 or more for a family membership. If playing racquetball and swimming laps are important to you, then it might be worth it. They just raised their rates and I'm not able to see any upgrades. Very few spin class options. The bathrooms are very run down, especially the men's, where there is no privacy. The men's open showers are right out of a 1950's military barrack. The ventilation is bad, so the smells coming from the one toilet stall mix with the steam and fill the whole bathroom and changing area. And though it's not the gym's fault, some of the gym members have very bad hygiene standards in the bathroom. The age demographic generally skews 65+. You can potentially save hundreds of dollars per year elsewhere.

Good customer service and merchandise @ Grange Co-op in Medford, OR. !…read more I was in search of a few things and stopped here to see what's what. Upon entry, I was greeted by a young man who was standing behind the check out counter. He also asked if I needed any assistance. I told him what I was looking for and he pointed me in the right direction. The store was exceptionally clean and organized. I noticed they had a large selection of pet supplies and seasonal items. I was happy with my purchase and its price. Friendly conversation with the staff member during checkout as well. Thank you.

Selection is great! Everything I or anyone else needs for gardening. That's just the start. Many…read morethings for farm & ranch. Great outdoor clothing. Employees will help you find what you are looking for. Pricing is reasonable