Picked up food 2 previous times with no problem. Smooth experience. This time though I opened the bag to discover several ants crawling on the food. I quickly checked the surrounding area of my kitchen where I opened the bag. No ants. Hopefully this Tommy's will remedy the problem. read more

This is tommys is way superior than the El Monte location. The Chilli is always hot , unlike El Monte.

The chili was watered down today. Had no taste or substance. Very disappointed because the biggest draw, normally, is the chili.

This review is for the outstanding customer service by Maria. Maria provided an excellent experience and valuable display menu knowledge that assisted me in selecting a perfect meal for my recent visits. She is always nice, smiling, and Appears very professional in uniform and tone. When she is not taking orders, she is very busy keeping the ambience nice and tidy and food service quick, efficient and tasty. Thank you, Maria! read more

On nye we were looking for a place to get some food. Well not much was open but Tommy's was!!!!!! We drove in gave our order and the chili fries were delicious as well as the chili dogs and cheese burgers. Everyone enjoyed them and commented how good it was. I will definitely be back. It had been years since I went but will be a regular now!!! Yummy! read more

Seven bucks for a tamal with less meat in it than a Slim Jim? Nope. We're done, Tommy's. It's been a wonderful thirty two years, but that shit ain't gonna fly. read more

I really really really love this Original Tommy's location. I know that there are many but Non can compare to Maria's splendid customer service with a smile and my favorite things to eat in this world read more

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Just as I remembered 40 years ago after closing bar. Nothing is open but Tommy's, so the food has become part of my life history. Today was the first day of years in withdrawal from the taste of Tommy's, and brought back so many memories. The food is always good, and the hardest decision is whether go for a hot dog too! You see, at Tommy's, everything is all good in flavor and quantity, so you just want to try everything! This was the last night of $1.99 tamales, so I had to tell my wife to pull over and get some. She thought I was crazy on Christmas Eve, to be eating Tommy's, but I just could not not try that tamale. Needless to say, that tamale was great. Now I'm hooked again, and will not wait years for my next Tommy's fix! read more

Original Tommy's - $1.99 Tamale - Burgers Near Me - Monrovia, California

I went to tommy burgers today, and the girl with curly blonde hair and glasses there was extremely rude. I understand working isn't fun, but at least treat the customers with some kindness. it was uncomfortable ordering from her. Then as we waited she was talking trash about other customers. At least do that while there is nobody in the restaurant. Other than the poor customer service, our food was really good, so it was mostly worth it. read more

The California Double Cheeseburger at Tommy's is so much better than the double-double at "that other place". Tommy's French Fries actually taste like potatoes! And you don't have to wait in line for hours just to order! Oh, if you like Chili and Cheese on your burger or fries, Tommy's is famous for theirs! No "Animal Goop" needed to give the fries flavor. Try it, and you'll like it! read more

Ok Tommy's. I have loved your food for a long time. Love your Chili Cheese Fries and your Chili Dog. But, I got your Chili Cheeseburger today. I was upset when I bit into it and it had hard gristle bits inside . I immediately threw away the rest of the burger. Big turnoff!! To me, it's is like finding a fly in my food!!! Gross!!! I think many people feel the same way as I do... I will never eat another burger here.. Can't do it. But, you guys here at Tommy's better get on board with this. You are going to need to be top rate, because soon, you'll be paying your people $20.00 an hour to hand out food. read more

06/11/2023 5:10 pm This one star is not for the delicious hamburgers I've been eating since 1995 but for the terrible experience I got here. Me and my familia never felt so disrespected with the service we got . The whole issue was because of some fries. We order 4 combos. It was simple. We got 4 drinks. 4 hamburger and 2 fries. Umm hello. We are missing fries. So I tell her. So she gives us one more fry.. and I still tell her we are missing one more fry.. so this other employee, which was a guy in a blue shirt. Comes and tells us that we have to paid for the extra fries.. I'm like what ?? We order 4 combos and I showed him what we had in the truck. And his reply was " I'm not here to give free fries away" I told him " I'm not here asking to give me free fries " . Then he tells me to leave after I ask to speak to a manager.. this wouldn't have escalated if simply the order was done right.. and the attitude from this guy in blue shirt was totally wrong. Especially when he use foul language in front of my kid saying the " BITCH " word. Not cool at all. I will be calling corporate on this issue. Cause I've been a loyal customer since 1995 read more

I usually get a meat patty for my dog. One thing I did learn though is they make crispy hot hash browns which are delicious. If you are ever here during breakfast time, I definitely recommend trying out a hash brown with your order. It's so good. read more

Went here a few weeks ago, and a few weeks before that, and both times the fries were soggy and brown. If you're in the mood for Tommy's, the El Monte location is 10 times better. Always perfect fries in the El Monte one; and the burgers aren't soggy and sad there, either. read more

Original Tommy's! There isn't anything like it. Below you'll see the Pros & Cons of eating at a Southern California Institution! Pros + Delicious Chili + Great Cheese Burgers + Tasty Tamales (with Giant tomato slices) + Fast service Cons - Various degrees of heartburn - Tommy's Breath: The taste will linger on in your mouth for a few days, even after vigorous brushing! Overall === Absolutely worth the temporary side effects! read more

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The manager is very understanding I had a problem with my Uber order and he made it right. He deserves a raise for his patience and understanding for customer service thank you again read more

Order chili cheese fries. Pretty greasy but to be expected. The fries were hot & fresh and crispy.

Wait, was this place previously an In n Out?? We decided on staying away from the chili since we were on a long drive. Surprised to find out that the breakfast sandwich came with chili; sooo messy to eat. Chili lacked flavor. We also ordered the cheeseburgers and we all agreed that we would take an In n Out burger over this any day. They did win over with the fries. They were so delicious! read more

Love the chili hamburgers and hot dogs. Best of all is the chili cheese fries. Getting older and doctor does not recommend a daily diet of this food but treating myself occasionally is so worth it. read more

Omg. Food was sooo fresh and tasty even after a 30 minute drive home. I wouldn't normally leave a review for Tommy's, but based off of the freshness and preparation of my food I decided to leave positive feedback. Customer service from Lupe was awesome' great personality. read more

I'm just leaving now, New Yrs's Day 2022 (not used to typing 2022), 4:25pm Sat No problems Hard working, courteous and attentive people. Greeted me upon entry even tho they were busy. Moved quickly to take my order, got my chili cheese fries with added onion and tomato almost as fast as I ordered it. Sloppy food, but hey, its chili cheese fries; they just kept heaping on the goodiea until it overflowed. That's a Good Sloppy and Yummy ! read more

After effects from Tommy's the next day can be brutal, maybe even deadly! Extra extra extra chili, hot peppers, onions and more onions and a nice big carbonated drink are great ingredients for an internal explosion within your stomach. Love the grease, the messy sloppy burger slobbering gobs of chili all over my face, oozing down my cheeks and dripping on my clothes. Chili cheese fries are the finale for a full cardiac arrest. Ok...I broke the rules.... read more

Original Tommy's - Extra extra extra chili...extra onions. I will probably regret this - Burgers Near Me - Monrovia, California

Do not come here if want to order food. The drive thru employee couldn't even greet. We waited at the drive thru for a few minutes with no response. We said hello thinking they may not have seen us. No reply. Said help again twice (repeated to see if there would be a reply). Finally the employee states "Sir I'm going to need a little time." He was completely irritated. Not sure why it was hard to say be right with you or anything in a more polite way. Definitely not worth waiting to see how the food is prepared. read more

Right off the freeway! My dad was in town and he always loves to visit Tommy's. We ate inside and it was super clean and service was great - the girls worked so quickly together. read more

Alright I've given them enough chances. I've been to this location 3 times now and I've had my order wrong 2/3 times. For one, it's obvious that some of the workers are high or under the influence of something. Their eyes are always red and their incompetence shows. Today, I ordered a plain chili burger, just patty and chili, and they gave me a burger with no chili on it. Then when I told them I actually ordered it with chili they took it back to "fix it" but handed me back a plain burger with a slice of cheese on it instead. If they're going to be high on the job they can at least listen right and do their jobs correctly. One guy in there always has his AirPods in so that's probably why he can't hear the orders correctly. Management needs to step in and talk with their staff because this is ridiculous. I'd rather make the drive out to LA for my Tommy's fix. read more

I feel like this is the best Tommy's in SOCAL. Food quality is always on point and better than other locations. Extra points for the manager Arturo, who has been giving great service for many years. Will be back soon as possible. read more

Came here for their chili, but they don't put as much chili on their food anymore like how they used to serve them on their burgers, fries, hotdogs, & burrito considering their prices had also gone up. I wasn't satisfied. read more

Original Tommy's - 4 Double Cheeseburgers, 4 Chili Cheese Fries, 2 Chili Hot Dog, 2 chili boat, I Breakfast Burrito. - Burgers Near Me - Monrovia, California

I love Tommys chili cheese dog. Its very very good. The chili cheese dog has gotten smaller since I was here last.

Every time I have been here, the food and service have been good. The one thing I hate, is they always put your food in a box. It is very difficult to carry inside when you have groceries and other things in your hands. In-N-Out Burger ALWAYS asks if you want a bag or a box. What a concept! read more

We LOVE Tommy's! This does not reflect the food. Unfortunately tonight 4/16/22 we arrived at 9:40, sign said open as did the hours posted. The doors were already locked. When we tried the door the people working inside just looked at us blankly. I'm guessing the employees were trying to get a jump on their holiday weekend and clean the dining room early. Just wanted the management and ownership to know. read more

We got their food truck over for an employee appreciation luncheon.Jessica the catering co-ordinator assisted our admin lady in setting times, employees etc. up. Their minimum order is for $1500.00 for 1 1/2 Hour worth of service and it includes 131 Triple chilli cheese burgers, 131 chilli cheese fries, and 131 sodas. All said and done, our guys got 98 burgers of different varieties, 48 fries, 39 chili cheese fries, and 71 sodas. They ring up every time an employee steps up and places an order, and then they total it at the end. We consumed $837.50 worth of delicious goodness. It was a huge hit with our employees as there was more food than what we could eat. We will definitely get the truck back out in the future. read more

Original Tommy's - Professional Setup - Burgers Near Me - Monrovia, California

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Let me start by saying Tommy's and I go a LONG WAY back in time. If I wanted a Tommy's burger I had to drive to the OG shack on Beverly and Rampart that's how far back we go. When I moved out of So Cal I would buy chili by the buckets and freeze it. I would consume it like a fine bottle of wine enjoying every greasy drop to the very end. Moving back to So Cal I looked forward to being a few minutes away from my beloved Tommy's. Now I don't consume what I used to like I did in my youth - chili cheese burger, chili cheese dog extra chili, fries and large coke in one sitting. I promised my wife I would eat healthier, so any time when I can sneak in this greasy goodness I jump at it. Getting an incorrect order while going through any drive thru is part of the game. Having consumed everything on the menu countless times opening up the bag and seeing a tamale is not so bad at times. Getting the incorrect burger AGAIN from this place I was not surprised. OK, so I would say I'm a connoisseur of the Chili Cheese Burger / Chili Dog and let me say Tommy's you are slowly losing your place in my heart and in my belly. Your quality control in your chili has lost its kick. Your fresh oversize condiments are pea-sized now. Your scrimping on your peppers. Your not the same I remember and don't get me started on your customer service. So Dear Tommy's I would strongly suggest you step up your game or lose the battle. PLEASE, PLEASE PLEASE, Tommy's don't let me down. read more

I really want to like Tommy's ... like REALLY REALLY want to like them ... but I'm sorry the chili just isn't that great (considering it's what makes them 'famous'). I went over with my cousins (one of whom has Tommy's at least 3 times a week) and a few friends. I hadn't been to Tommy's in years, but I thought it was due for another shot. It's definitely not bad ... but there's nothing special about it for me (i'd choose in-n-out any over Tommy's). So one of my cousins had the Mega Burger (which I didn't try, but it looked like it had possibly too much going on inside of it). Another cousin had the original chili cheese dog (which is so covered in chili and cheese that you have to go looking for the hotdog like buried treasure). I had the Caliente burger and fries. The burgers are cooked well, but again the chili wasn't to my taste, and for being a 'caliente' burger is wasn't very spicy at all. The fries are actually really good (not too hard, not too soft) and they're not bad with chili and cheese on them either. I'm still not a huge fan of Tommy's, but I'm glad I gave it another shot. It really is hit or miss, and some people absolutely love their chili so give it a try before deciding either way. read more

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They have the best breakfast burritos and they aren't that expensive. We usually order chili cheese burgers when we come here. They give you a good amount of chili. that you can scoop it up from your burger and eat it with your fries. We have been coming here for 1.99 chili dogs on Tuesday's. We get cheese on ours so it's around 2.50. I'm not much of a hot dog person but wow! You need a fork to eat this unless you don't mind being messy. Its a good size and it taste great. I love their pickles. There's always parking. It's usually clean. The prices for the combos are kind of expensive though. At least they give free refills. Customer service is ok. Food is great. We always get it in a fast time. read more

Original Tommy's - Chili cheese dog - Burgers Near Me - Monrovia, California

A great Tiki destination. I highly recommend the drinks but the food is nothing to scoff at. The motif harkens back to kitschy but classy tiki establishments of the past read more

Really disappointed. I was salivating over a Tommy burger but when I got it the bun was so dry the entire burger fell apart. I had to eat it in 'parts'. It was a mess. read more

What can you not say about Tommy's. If you want some great hot made to order tasty kind of food, come to Tommy's you won't be disappointed. Dropped by late to get a bite and the service was great. Cheers Tommy's. 2-1/2018 18:28 read more

Original Tommy's - Burgers Near Me - Monrovia, California

Whoever doesn't like Tommy's is nuts in The head! I encountered my first problem they gave me a completely different order but, they didn't even hesitate to fix it along with free extra order of fries, Not only the food is great but the people are too, Whatever foodie writes a bad review on Tommy's Burger. Just remember they are probably one of those weirdos that eat pork soup dumplings and thinks McDonald's french fries are the best! Lol read more

Original Tommy's - Burgers Near Me - Monrovia, California

Been eating tommys for years and I I Love Tommy's, but this particular location is not like the others I been to. I've never had issues at the one in pasadena, eagle Rock, burbank, Los Angeles, and Hollywood.. those spots are way better. This monrovia location is really skimpy on the chilli and for some reason it just doesn't taste as fresh and is kinda cold. Like it was made before I ordered it. I would chalk it up to a bad experience .. but I been to this location 3 times probably within 2 - 3 year duration. An all times it didn't compare to their other locations. TLDR, Huge tommys fan but this particular location skimps on the chilli and does not taste fresh/as good as many other locations read more

The 'lady' taken my order would do better serving to non humans. Gruff and rude!!! I was simply trying to use the tap function ON MY CREDIT CARD, but she wanted to be in control! I prefer for a number of reasons and she REALLY didn't want me to. I'll never come back to this location. There wasn't even any one in line! read more