I walked in with box of equipment, dude immediately in front of me to take box. Even though I was…read moreobviously canceling he was on point and helpful in every way. I explained additional problems we were confused about and he took the time to explain and correct $$ (even tho we were disconnected at this point). I was pleasantly surprised by his demeanor and professionalism. I would highly recommend that if you have ANY business with Xfinity go to the store and not using the phone. Your business might actually be addressed.

If it wasn't for David in the physical store we'd be back with Verizon & a 1 star. But…read more Xfinity online promised to pay our old phones off from Verizon & a promo deal, we went in the physical store to ensure everything was squared up the next day. Well they were completely wrong & conveniently didn't keep record of the transaction only the notes from their offer. Despite multiple times asking the online rep if the details were correct, which they promised they were. WRONG, we owe $100's more than what was promised. THATS HOW THEY GET YA Promise one thing online through the website portal & don't honor the details in the end, sticking us with extra costs. Dishonest business practice's all around!

Chris , our technician is a very responsive and helpful guy, we never had fast internet in our…read morearea, but this guy and his company helped to make it a reality. Thanks Outerlimit!

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

Thank you Mr Wayne You are awesome! He made sure I was…read morehappy with the mount and made sure everything was perfect before he left. If you are looking for someone to mount your tv Wayne is the guy. Great price and most importantly great communication and customer service. Hope to hire him again for another mount.

Wish I could leave him more stars I was in desperate need of someone mounting our tv into a brick…read morefireplace asap and contacted a lot of others in the Chico area I couldn't find anyone close to us so I asked if he would come out and he did on super short notice I highly recommend Wayne very professional very fast and took great care in handling our 77 inch tv I really appreciate it thank you!!! If I ever need any other entertainment or electrical work done I know where to go thanks!!

Miguel was very professional and did a great job! He wore booties in the house which I highly…read moreappreciated and he cleaned up and vacuumed when the job was done. He gave us a quote on how much it would cost ahead of time and gave us an accurate time frame for how long it would take. We had a couple outlets moved and I couldn't believe how great it looked when he finished! I Will absolutely be recommending him to our friends and family and would call him again in a heart beat if we needed more things done. I wish I had taken before and after photos to show what a difference it made and what an amazing job Miguel did. Anyways the job was so well done that I felt it deserved a 5 star review!

I called several businesses to have my 65" TV mounted to the living room wall and found the pricing…read morefrom AVI comparable to the others, but they had stellar reviews so I went with them. They were easy to work with and very professional from from start to finish. I am so happy that I chose them, they were fast and efficient. They put in a serge protector outlet behind the tv so no wires hanging. The whole thing took about an hour and Miquel also did an awesome job cleaning up after he was finished. I highly recommend this business' services.

Very helpful, went over and beyond to make sure I was taken care of. I went to another store and…read morethey said they couldn't help me.., I came to this location and the manager took care of my problem within minutes. Definitely will be coming back to this location!

Absolute garbage. They were unable to port a phone number, the phone was never operational. I had…read morejust moved and it was hugely disruptive not to have a phone. The woman who works there could not care less, AT&T tech support are incompetent and the company now insists I owe hundreds of dollars for a non functional phone that I returned. Garbage company, garbage staff. Update, as per the owner response to my Google review, I emailed the address suggested and received no response. To warm other customers, attaching a copy of my bill as well as the usage data that the customer service representative finally provided. I was billed $202.61 for a phone that I had less than one week. The total data usage was: 5 calls, 0 of which were completed, only going to an automated message saying the number was not set up 2 texts, also unsuccessful 1.25G - likely an output of the setup process because this phone never worked Added bonus, because I cannot access ATT.com due to the account being closed, I had to pay by phone for an extra $5, bringing the grand total for never having a functional phone to $207.61. My advice to the people of Marysville, be very cautious with this AT&T, I deeply regret ever attempting to set up service here.

Let me cut through the red tape! This business and their customer service is absolutely superb…read moreacross the board. I will tell you that Temo was very, very patient and understanding in all the questions and inquiries we had, and he answered ALL. This job and service was very important to us so we wanted to get it right. Thank you Temo. As far as the installation and the service we now receive, I want to laud and praise Mitchell for his great skills, attitude and just simply ensuring that the "customer is truly happy" with their install and service they get. He is very knowledgeable in his profession and truly takes pride in all that he does. I absolutely without a doubt will call on Mitchell again for future service and will also recommend not only him, but also Satellite Daddy to all my family and friends, etc. I welcome ALL of you to get with Satellite Daddy for all your service needs, I know that they will not let you down and also their prices as well are very reasonable - give them your business because they really do care about their customers. Thanks again to both Temo and Mitchell.

These guys are awesome! The customer service here is the best I have ever had! They will get you…read moreexactly what you need. Dish, Comcast / Xfinity. They can hook you up with your TV, Comcast high speed internet, and even home automation and security. It's quick and easy just give them a call. Authorized dealer for Comcast (Xfinity) , Dish, and many more. They do it all!!!! They will help you with all of your needs!

I have AT&T fiber in the middle of Sacramento and is constantly going out for short periods. It was…read moreout for more than a day on two separate occasions. Phone support insisted that it was just me, but when I got to the hour mark of the call, they suddenly realized it was a network outage. I have been an AT&T customer for years, and this is typical of their customer support. An AT&T tech even joked with me that they are a communications company, but they have horrible internal communications within the company. Profits over performance. Their apps don't work consistently. I stopped being able to login to the "Smart" Home app, which they require for appointment updates, not to mention troubleshooting your own internet. I call in every couple of months to try to resolve it, but their limited scripted troubleshooting, basically consisting or changing the password never works.

Worst business ever. I was being charged for two internets. In the same living room. I had the…read moreold modem and the upgraded HUB both connected. I was reassured by their agent that I would only pay for one. Today I was billed 72 dollars actually my new modem was 47.50. According to my previous two bills I was refunded the 60 dollars times two att overcharged. So I'm not being charged the 47.50. But instead 72 dollars today ! Saying they took bk the 12 promotion cuz I don't qualify. 47plus 12 is not 72. They are charging me the wrong price as I took back the 60 dollar modem !! I will go with another company just like I did with their phone service !!!! They are a nightmare !!! Trying to drain their customers out of every penny they can !! BEWARE!!!

So I had to come into this store to take care of a TOBR. It was a complicated situation but Ken was…read moresoooo nice and helpful. I actually came in yesterday to see what could be done and Ken reassured me that he could take care of what I needed to do but it was too late to do it. He said he would be here today. And he was and right on time!! If I need anything else I truly hope that Ken will be here to help. There is a huge selection of phones and accessories. Some of the deals att has right now are awesome.

I have completely lost trust in this particular AT&T store. My experience has been that making the…read moresale or adding something to your account matters more to them than actually listening to the customer. I went in specifically to have my Apple Watch added to a line I have had for years. I clearly and specifically said I did NOT want my existing plan changed. They changed it anyway. They took me off a plan I had been on for years, put me on a more expensive plan, and increased my bill -- without even telling me they had done it. Had I not gone into that store, I could have continued using the plan I already had. What is especially unacceptable is how they handled it afterward. There was no acknowledgment that they had done anything wrong. No apology. No "I understand why you're upset." Nothing. They can sit there, make a change you explicitly told them not to make, look you directly in the face, and act like there is nothing wrong with what they just did. I was essentially told that the employee was "just following the prompts." That is not an excuse. Following a prompt does not give you permission to override what your customer explicitly told you to do. And now I have to call customer support myself and spend more of my time trying to undo a change that this store made without my consent. This is not an isolated experience. I was previously signed up for insurance I never requested and paid for it for years without even knowing I had it. I've also had an employee fail to give me my SIM card after I specifically asked for it because she was busy trying to sell additional services to the person who came in with me. At this point, my impression of this location is that they are focused on making sales and adding charges, not protecting the customer's interests. They will make the change, add the charge, or push the sale -- and when you point out that something is wrong, you're the one left to spend your time fixing it through customer support. If you go to this location, watch everything they do. Check your plan. Check your bill. Don't assume that because you clearly told them what you wanted, that's what they actually did. My experience has been that you have to protect yourself because this location certainly hasn't given me any reason to believe they will.