As a potential new client, I signed a release of information so that my previous doctor could send…read morerecords. That wax 3 months ago. A week before my appointment I called and studio had not received. They had the contact information but apparently did not follow up. Of course I would need new xrays, exam, etc. I just wanted a cleaning. Inefficiency from this vendor. Canceled. Will go elsewhere

Dr. Storey is great! Very caring and thorough. Doesn't say work needs to be done that doesn't…read more She's happy to monitor possible problem areas rather than rushing to overtreat. Patient, kind, reassuring, and a perfectionist artist in what she does (in a good way!). Wonderful working relationships with orthodontists and oral surgeons gives you total care. The hygienists are 100% snark-free and lecture-free. Office staff are kind and knowledgeable about insurance. This practice has figured out what other dental offices have not: treat people with kindness, quality, and positive encouragement and they'll keep coming back! I had a horrible experience with Dr Bunch, however. Sub-par work, zero chairside manner and made many unprofessional comments about other patients in front of me. Not interested in hearing your commentary on some rando's sinus size, doc. So just make sure you don't end up with her and you'll be good. Dr Storey and her staff are a rare find. If you're nervous because it's been a while since you've been to a dentist, or you don't floss as much as you should, don't be shy. You won't be lectured - you'll be encouraged, and that will help you build a relationship and get you on a path to dental health! But seriously, if you don't floss, it's like taking a poop and only wiping your outer butt cheeks. Go floss.

I haven't been to a dentist in many, MANY years. I arrived at the office and was greeted by the…read morefront desk staff. They were friendly and welcoming. I was taken back to start treatment and everyone I dealt with was welcoming and more than happy to explain my treatment step by step. I didn't feel like I was a burden asking questions. I expected to have to come back several times due to me needing to get a crown, but they do this all on site. The facility is new, clean and modern. I have already recommended this place too several people. 10/10 already have recommended this pace already and already have my preventive care scheduled.

I had a crown replaced less than 2 years ago and it broke in half. It was extremely thin. Go…read moresomewhere else if you want your dental work to last.

Super accommodating and take good care of their patients. Always had time for me even with an…read moreemergency fit me in as a walk-in even when they were fully booked same hour. Shoutout manager Linda shoutout doctor shoutout des and the rest of the staff

I went to see Dr.Pick for a cleaning and check up. I was in a massive amount of pain. He gave me…read morestretches to and otc meds to take and a week later I'm am 98% healed . A few more days and I'll be good as new. If you are looking for a dental practice Gentle Dental Marana and Dr Pick DDS are the folks to see. Thank you again for all the help.

My wife and I consistently receive excellent care here. The front desk, hygienists, and assistants…read moreare organized and kind, and Dr. Engel, the surgeon working with us, is meticulous and communicates clearly. He explains options, timelines, and costs, then maps out a sensible long-term plan--never any pressure, just straight answers. Procedures have been efficient and comfortable, and the follow-through is excellent, so we always know the next steps. This is a practice that earns trust and delivers results. Masters of their craft. Strongly recommended.

I've had awful luck trying to simply get a call back from anywhere close to home so thankfully my…read morefriend and coworker recommended Dr Engle. Even though it was a drive, it was worth it. The office has a nice and calm ambiance, the X-ray and examination was a breeze. They explained everything that would be needed and when meeting with billing, the explanation of cost was reasonable and understandable. I'm thankful they give you a certain amount of time to pay and a link to even do so. After my consultation, paying my portion, i have my first deep cleaning tomorrow and then another appt is set for the 2nd portion. The cavities will be taken care of on the 3rd visit so it'll be a journey but I'm thankful I have this dentist to take care of my teeth. Looking forward to getting and keeping my teeth healthy.

Very informative, friendly and super knowledgeable about insurance coverage. I was presented w/a…read morelong term plan & the dentist explained each step, indicating the priorities. Very patient . Dental equipment is above all I've ever seen. Highly recommend!!

Our entire family (my husband, our children, and I) were patients at Rockside Dental for several…read moreyears. We ultimately switched practices after my daughter had a dental emergency during a week the office was closed for a staff retreat, leaving us scrambling to find another dentist. In hindsight, that ended up being a blessing. One of my biggest concerns was my oldest daughter's underbite. At multiple appointments, I brought it up and was repeatedly told to wait and see. After switching dentists, she was immediately referred to an orthodontist, where we learned she has complex jaw issues that should have been evaluated much sooner. As a parent, it was frustrating to realize that concerns I'd been raising for years weren't taken more seriously. My younger daughter was never told she had any significant dental concerns while at Rockside. At her first visit with our new dentist, several cavities and other dental work were identified. It's certainly possible some of that developed between visits, but given our overall experience, it left me questioning whether things had been missed. I also had a chipped tooth repaired at Rockside in 2023. When the dentist asked if it felt right after the repair, I told him three separate times that it didn't. Each time, I was reassured that it only felt strange because I wasn't used to it. Within a year, the filling came off while I was simply moving my tongue against it. For comparison, I had another chipped tooth repaired nearly 20 years ago that has never given me a single problem. After all of these experiences, we've lost confidence in the care we received and have found a dentist who has been much more thorough and proactive. I wish we had made the switch sooner.

I have been using this dental office for years and have always felt valued. The staff are polite,…read morethe hygienists well trained, and the doctor herself extremely competent. Very up to date equipment.

If you're looking for an outstanding group of dental professionals, Dr. Alexa and her amazing team…read moreare exactly who you want. I've struggled with dental anxiety my entire life, and because of that I let my teeth get into pretty bad shape. From the moment I came here, the comfort and level of care immediately put my mind at ease. Every employee is caring, thoughtful, and truly understanding, which makes a huge difference when you're anxious about dental work. I've been a patient for over ten years now, and I can confidently say I would recommend this office to anyone. Great prices, fast service, and genuinely painless procedures--an all-around excellent experience.

I do not recommend, they are rude and unhelpful. They just want to prescribe pain medication and…read morenot actually their patients. They won't even help you look up your insurance information when they have all the tools to do so. The reason I know this because I called my dental insurance company and they verified the receptionist or whoever works there can call or look it up in the system. They would rather you pay. And when you call to speak with the office manager Jodie she cuts you off and hangs up on you.

I typically have a great experience with the back office assistants, they are knowledgeable and…read morehelpful each time. The worker up front Jodey, has been extremely rude and will visibly roll her eyes. I've tried many times to discuss payments with her and she failed to let me know of the 20% off membership pricing and has been charging me full price on top of overpricing my treatment plans. This has brought much frustration and has built mistrust with the company. I will not be returning.

I want to give them 5/5 because they are professional, clean, kind. I also wanted to give them a…read more2/5 because 1) even though all of the assistants were kind, their job as the suction and water application is very important and can actually make or break an experience and I didn't enjoy being gagged, poked unnecessarily, and having to swallow the dirty dental water with chemical/tooth fragments in it and 2) my care plan changed mid second appointment under nitrus so they had to oxygenate me for my signature and then give me nitrus again to complete the work and the additional tooth. 3) I was never actually shown my xrays while they discussed the care plan and I think some attention to detail might have avoided the reason I am ultimately unhappy. My first visit I was told we would be working on 4 teeth and watching one, and we would be separating those into two visits. They did the bottom teeth on the first visit, where I expressed concern about my top retainer not fitting me when they do the work at the next visit. They told me not to worry and that it would be fine, just to bring the retainer so we could make sure it fit correctly. They also said they can do retainers and said they could straighten my bottom teeth for me (I have a permanent retainer there but they are only slightly crooked and I wasn't asking about that). I was in the chair probably 3.5 hours for both visits. When I showed up for the second visit - I reminded him about my retainer and that I brought it in, he said okay, no worries we will try that at the end to make sure it fits correctly and that they could make it fit if it didn't. They got me started on nitrus and were tinkering in there for a while and then he said alright so we actually need to do this other tooth that we were only watching but you can come back for that and now we're gonna be watching this other (random) tooth too. Unfortunately, this made me a bit skeptical because I don't understand with the x-rays and the full inspection that took HOURS the first time, why we wouldn't be aware of this. This conversation all took place while I was already on nitrus and they'd been working in my mouth a while. They said we have to bring you off the nitrus to get your signature to do the other tooth if that's what you want to do. I said fine, I wasn't really wanting to come back so soon, do it. I wasn't wanting to do a third appointment after they said I'd be doing two and not have to come back a while. The cost of that would obviously go up to pay for a repeat of the nitrus and whatever else. They had me sign the paper and put me back on nitrus. Then when it was finished he asked how my teeth felt, I said good I think (they had to give me more of the numbing agent because I was feeling again and so I couldn't feel much of anything until the very next day around noon, almost a whole day later) but that I just wanted to make sure my retainer fit because it cost me a lot to get them this way. He said ok grab it and we'll try it on but followed up with there's no guarantee it's going to fit. WHAAT... no. That was literally the opposite of what had been said. I was told to bring it, so that we could ensure it fit. So yeah, I wanted to love this office and ive been telling everyone to go and that they're awesome but upon writing the review I think the niceness and cleanliness gave them more credit than maybe they deserved. That said, I'd have been more upset if they'd made me come back later but I also think they are inconsistent with what my needs are and left me feeling like it was a used car salesmen type business. Everything with my teeth feels healthy and good. But my retainer doesn't fit how it should and I didn't like the change of tone from it will fit to it might not and that's just the way it is, but we can make you another one and fix your teeth again.. $$ and also adding more teeth in to work on that weren't mentioned at the original care plan. Including a new tooth to "watch" when the one they said they were watching was one they wanted to fix after all. This was not a terrible experience, just could have been better. For improvement, I recommend more training for the assistants, and more consistency in the care plan for the doctor I saw. This office was beautifully maintained, clean and comfortable.

I have a horrid anxiety issue with dentists. I'm a Clinical Therapist by trade and I can't even…read moredeep breathe or meditate my way through the level of anxiety I get going to the dentist. That being said, I just had my initial appointment with Dr Abraham and I couldn't have felt more at ease. He offered several different ways to get my teeth taken care of while managing my wild anxiety. He was very patient, gentle and kind. The insurance person there was amazing, made you feel like you've known her your whole life and all the office staff were very kind and welcoming. I'm surprised to say that I'm looking forward to working with them all and I'm so grateful I found Dr Abraham and this practice.