This company is legitimately a scam. I suspect similar to Premier Cru. I placed a pre-arrival order…read morefor a Napa wine in October of 2024 and was given a 12-24 week arrival window. It is now almost June of 2026. When I reached out, I was told my wine was held up in international customs. International customs for a wine produced in Napa and being delivered to my address in Southern California? This was told to me over a year ago. I've called several times and keep getting a voicemail. I've sent a number of emails and have gotten no response.

When I initially ordered I was not impressed with the representative, my second interaction was not…read moreany better. When the leadership team learned of my poor experience, they reacted immediately and went above and beyond to insure I was taken care of. John, thank you for turning a poor experience into an incredible one, you have my respect and have earned my business.

Great spot to purchase and try various beers and other alcohol. Shoutout to Jesus for his wisdom…read moreand friendliness. The place isn't very big but plenty of options to choose from with suggestions if needed.

It's convenient if you need wine, spirits, and tobacco. They always have jazz playing, and the guys…read moreand gal are cool.

I've been buying wine from Benchmark for the past few years. Admittedly, I don't purchase a ton…read morefrom them - I've probably purchased 2-3 cases total over the past 5 years - and I'm local-ish, so I always pick up from their warehouse in Napa, so my experience may not be equivalent to many others. I've also yet to come across a flawed bottle so I haven't put their "provenance guarantee" to the test. Still, I've had nothing but pleasant experiences purchasing wine from BWG. Their pricing tends to be very competitive, if not the best in the area, and they've got a huge selection, including a lot of older vintages that are harder to find. I've interacted with their staff via email as well as in person and everyone has been pleasant to work with. That being said, I think there are some opportunities to make improvements. 1. When ordering for pick up, I believe there's a calendar for you to select a date. I often miss this so I wish they would just send an email that your order is ready for pickup. I placed an order recently, got busy with work, and totally forgot about it - which is 100% my fault - but I never received any notification from them beyond the order confirmation. 2. I wish there was an option to hold the wines and slowly build out a case (or two). More often than not, I am not in a hurry to pick up the wines and although we live somewhat close to their warehouse, it's not convenient to make multiple trips out during the weekday when I've got to work. Having this option would motivate me to purchase more wine from them more often to fill out that case and I would know the wines would be properly stored until such time as I did fill out the case and was ready to pick up. 3. It would be awesome if they offered free shipping on a case, even if that offer was limited to Northern California only. In conjunction with (2) above, I would be more inclined to spend more money having the convenience of UPS/FedEx dropping off the case to my home. 4. I wish they were open on Saturdays, even if limited hours. It'd be much more convenient for pick ups. Overall, I'm happy enough with BWG. If they have a wine I'm looking to acquire at a good price, I won't hesitate to order from them. With some improvements though, I would be more likely to come to them as my first option when purchasing wine rather than just on a case by case basis when they happen to have something I'm looking for.

Truly nothing but good things to say about benchmark! It's regrettable to see some of the past…read morereviews because I've had the absolute opposite experience. Between amazing deals, quick and consistent email communication, friendly staff over the phone, I only have praise for this team, especially Olivia who is just the sweetest!

Good experience but the new cashiers are a lil mean sometimes but overall good place to buy snacks…read moreif hungry

The damn Indian guy kept making racist Asian jokes to me. He asked if I ate cat and they stole my…read morecredit card info. I check my bank statements and thousands of dollars we took and spent! DO NOT GO HERE AND PLEASE IF YOU DO GO MAKE THEIR LIFE HELL. But the Food truck in front is good. And nice people at the food truck

The new Krispy Krunchy Chicken was a hit . Definitely worth its price and the taste was great! Our…read morenew go to for Fried Chicken!

The food is always good there. I recommend the ravioli anytime. The sauce is amazing Sausage.read more

It's always a 5-Star experience with Stephen! His charm, humor & recommendations reflect his…read moreexpertise in the wine business. He always makes you feel like the most important people in the room - like you're his best friends. No smooth sales pitch or high-pressure sales - although you always do end up carrying out more than you planned on! Stephen (& Janice when she's there) are delightful hosts! We will miss them when they close!

Stephen is my go to when looking for unusual, well-priced bottles or for specific varietals for an…read moreevent. He (and his wife) are lovely, always willing to take time to show you what might work for you. There are usually a couple bottles open to taste so you walk out well-educated and delighted with your purchases. Cannot say enough about this family-owned business!

This is the perfect spot to eat after a long day of wine tasting. We sat upstairs looking to the…read moreinterior of the restaurant which was lovely. The portion sizes are extremely generous and very easy to share with the entire table. We ordered the deep fried zucchini fries. All their pastas are amazing. And try to leave room for dessert.

As we had arrived in Napa after a two hour drive, we didn't check into our hotel yet; we wanted a…read moremeal that was satisfying and also fulfilling. Luckily, we had parked downtown and we walked around and stumbled across Scala Osteria. We were greeted by the host at the front, unfortunately, we didn't have a reservation in advance, we would not able to get a table or booth for dining. The only option available was dining at the bar so we chose to dine at the bar. After being seated, we were given menus and water; we chose to dine family style and ordered a few entrees to share. The oysters were very good, the best that I've had, one of my favorites. The side order of fries were fresh and crispy and pairs well with the ketchup and cheese sauce, so delicious. The entrees: the halibut (very soft and delicious), the spaghetti with shrimp and clams (big portion and very delicious and fulfilling), and lastly, the lasagna (the meat was very dry, but the lasagna tasted very cheesy. Unfortunately, the lasagna was my least favorite). Overall, the ambiance is very cozy and inviting. I did enjoy my meal with the exception of the lasagna; I would be open to dining here again in the future and trying something new and also trying desert next time. Scala Osteria is a lovely gem in Napa; would definitely recommend to others!