1. Oscar Hardwood Floor

    1. Oscar Hardwood Floor

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    Hayward, CA

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    Oscar Hardwood Floor

    4.5 (43 reviews)
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    Flooring lift
    Henry L.

    Best flooring in the world! I visited 20 flooring stores, and had very high standards. I could not find the flooring I wanted in 20 flooring stores, until I went to Oscar Flooring. Oscar Floorings had the most Beautiful flooring, that were the highest quality we found anywhere. They were the only store that had flooring available that met our rare standards. In fact, their flooring is so rare and hard to find, I had rent a pickup truck and drive more than 2 hours away from Sacramento just to get their flooring. None of the flooring we looked in San Francisco or Sacramento was as good as Oscar Flooring's materials. The staff are really nice and knowledgeable. They are experts who explained a lot about the details of each type of flooring, of the glue required for installing the flooring etc. They are very nice--even though they are closed on Sunday, they make 2 special trips into the office on Sunday so I can get the flooring, and helped me put the flooring onto my pickup truck. They are professionals--they have a lifting trailer vehicle that can lift flooring onto your delivery truck or van. The price is also reasonable. They help you get the best price possible. Our standards when we looked for flooring was really high. Oscar was the only expert flooring company that had flooring with really high standards (SPC water-proof stone, more than 8mm thick, light warm color, wood-like pattern in 3D with bumps that feel like wood when you touch it, more than 12mm wear layer etc) They also have an amazing display of rare Brazilian hardwood floors, that shined in the light. Definitely the Number One place to go for top-quality flooring!

    a hallway in a home
    Kelly H.

    I can't say enough good things about Oscar. I was referred by my friend. The owner Jenny explained to me the difference between woods and types, and what she thinks is the best for my house. I have learned so much through the process. (No kidding). Jenny also referred a floor contractor (master Mei) to do the installation for me. All the pricing are transparent, no hidden costs or additional charge after the project started. And the results are just beyond my expectations. Amazing amazing. So honest and highly professional. Highly recommended.

    empty room with wood floors
    Shaun L.

    A very nice flooring company. Jenny provided us a reasonable price for good quality solid hardwood. She also helped us schedule to install it quickly. The whole procedure is very smooth and we like the floor very much. I highly recommend to take it a shot.

    For someone who always has very difficult time reaching a decision with oneself like me, Jenny is simply wonderful to work with. She was super knowledgeable and listened very well, and almost immediately picked out the right products for me to choose from-- down from hundreds to only a handful. I honestly have no idea how much longer the process would have been if our friend didn't recommend Jenny to us. other than the service, we are also very happy with the quality and the results-- even the floor installation shi-fu from our remodel team was very impressed by the quality of Jenny's floors.

    I just finished a hardwood flooring for my home. I use a wood called Pometia Cherry from Oscar Hardwood Floor Inc. The owner Jenny is very helpful and knowledgeable for hardwood flooring. She recommended Mr. Mai to install the floor. I am very happy with the quality of material and installation. Especially for nice job of stairs. Their price is very reasonable.

    We went with an overall grey aesthetic but did like the hint of brown which ties together our furniture and walls.
    Jonathan G.

    Jenny was super knowledgeable and provided really helpful input! My fiancee and I were in the process of remodeling our townhouse and Jenny let us know what is popular and trending now, as well as which materials would work the best. They have an extensive variety of options, and she really is just the sweetest. It was a great shopping experience and we are thoroughly happy with the results too!

    Flooring

    I wanted to switch out the 10-year-old carpet in my house for hardwood. I explored several options before arriving at Oscar. Jenny was very welcoming and provided invaluable assistance in choosing the type of wood that would work best for the house. The crew worked diligently and meticulously on each section of the house. The results are fantastic, and I am extremely satisfied with the workmanship. I will be recommending Oscar to any of my friends and family looking at new hardwood floors. If you are looking for new flooring, I would recommend checking out Oscar.

    Brazilian Cherry Walnut color
    Halim T.

    This is the second time buying from Oscar after 10 years. This time it's beautiful Brazilian Cerry engineer. High quality product and best pricing. The owner is caring and patience throughout selection process. Very professional, highly recommended.

    Alex L.

    Jenny is very knowledgeable and had good recommendations. She makes the stressful repair job less stressful. Even when I have a few boxes extra need to return, Jenny helps me unloading and it was quick. I will definitely come back next time for next job.

    A very nice flooring company. Jenny patiently recommends some good styles for me to choose from. We finally picked the European oak engineered floor. The final product looks very nice in our small room. They also take returns for the extra planks we ordered.

    If you are shopping around for hardwood flooring, you should definitely consider stopping by Oscar Hardwood Floor. Jenny and her crew just completed putting in Brazilian Cherry hardwood floor for our bedrooms and we could not be more pleased with the outcome (just look at the photos!). There was already existing hardwood floor in the living room/hall way and Jenny was able to help us find a close match. Compared to other quotes we received, her cost was lower not because her material is cheaply made (she showed us they only use 3/4" thick wood), but she measured how much square footage of material we needed and it was way below what the other company quoted. It's understandable that more material should be ordered for backup and it also depends on how skillful are the carpenters. Jenny's crew didn't need to order too much extra material because they are just that good. During the install, Jenny's crew noticed the baseboard in some of the bedrooms was not going to hold the hardwood down. They informed us that the particle board base used underneath the carpet will not hold the new hardwood floor. They resolved the issue by putting in new baseboards and didn't even charge us extra! Overall, we are extremely happy with Jenny and her crew. Within a few days we had beautiful new hardwood floors in our bedroom. Jenny was very friendly and easy to talk to. We strongly recommend Oscar Hardwood Floor to all our friends & family.

    I brought around 2100 sq ft Brazilian cherry hardwood floor from Oscar on November, 2018. Jenny, the owner, was very helpful to share the tips of hardwood floor installation and maintenance. The price is very reasonable with the best quality of hardwood floor. Even though the salesman of porcelanosa was impressed the quality of the hardwood floor when I was choosing the tiles.

    I bought a house in Palo Alto that already had hardwood installed on the first floor. The stair was still carpet and I wanted to change it to hardwood. I went to many stores to find hardwood that had the same color as the floor and had the correct size. I was able to find a suitable wood at Oscar Hardwood Floor. The owner was very professional and patient in helping me find the right wood for the stair. Me and my contractor are very happy about the good service that we got.

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    16 years ago

    Impatient to customer's questions. Extremely rude. I felt I was not welcome there. Definitely will NOT consider to do business with them.

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    Page 1 of 2

    Ask the Community - Oscar Hardwood Floor

    Review Highlights - Oscar Hardwood Floor

    I honestly have no idea how much longer the process would have been if our friend didn't recommend Jenny to us.

    Mentioned in 25 reviews

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    Harbor Freight Tools

    Harbor Freight Tools

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    First time encountered such rude customer service. Not sure if he's just unhappy with his job or…read morethey're having a bad day or is this how they always treat their customers. I called in to see if there was a tech cart in stock, because apparently their online inventory is inaccurate. A nice lady helped me. She told me they didn't have any in stock, I ask since you guys can see who has it and your inventory is more accurate in your system, can you tell me which store does have it ? She said yes I'll put you on hold, 5 mins later a guy came on the phone super aggressive, asking me what I'm looking for I said I have already been helped. He says what are you looking for ??? I told him wha I was looking for and he said unfortunately we don't stocks check here. You need to call every store if you want to know if it's in stock. Then I explained that since all HF have the same inventory can't he just view it to see it ? Aggressively told me no, I asked for his name he said he can't give out his name. I asked him then what was other lady doing for five minutes? He said she's not even checking the item she's helping another person. So please explain what was the point of putting me on hold and telling me you're going to check then not checking ?? I asked for his name and he told me he's not allowed to give out his name. This phone call was at 10:13am 4/17/26 I need someone to please reach out because this is unacceptable. I will also reach out to their main office in Woodland Hills CA.

    Can't beat prices here. Even when not on ad they beat any large box store prices. Not liking how…read morethey have different tiers of coupons. You have ad sales, coupons needed sales, and club sales that go on simultaneously. Makes me confused on what item I saw where and at what price. Went on a Saturday morning at opening... got a greeting... which is rare because this store tends to get busy. They were out of a few ad items but a few they were able to locate in the back.

    The Home Depot

    The Home Depot

    2.6
    (369 reviews)
    $$

    I would like to recognize Marta "MC" for her outstanding customer service at Home Depot. From the…read moremoment I arrived, she was friendly, professional, and genuinely eager to help. MC went above and beyond to answer my questions, guide me to the right products, and make sure I had everything I needed. What stood out most was her positive attitude and willingness to take the extra time to ensure I left satisfied. It's rare to find someone who combines product knowledge, patience, and exceptional customer care so effortlessly. MC is a tremendous asset to Home Depot, and her dedication to helping customers does not go unnoticed. Thank you, MC, for making my shopping experience such a positive one!

    I would not recommend renting equipment from the Home Depot Rental Center in Hayward, CA,…read moreespecially if you're working with the sales associate Andy. The rental process was poorly explained from start to finish. Important information was never covered, and I was left trying to figure things out on my own. At one point, I was stranded at a gas station for about 20 minutes trying to reach someone because no one had explained what type of fuel the rental required. That is basic information that should be provided before a customer leaves with the equipment. The customer service was also disappointing. Instead of taking the time to make sure I understood the rental, the staff appeared more interested in moving on than helping. I also noticed employees spending time on their phones rather than assisting customers. As a woman renting by myself, I did not feel that I was taken seriously or given the guidance I needed. If you're renting for the first time, I would recommend bringing someone with you or making sure you ask every question before leaving, because my experience was that important details were not explained. Overall, I left frustrated, unsupported, and would not rent from this location again.

    The Home Depot

    The Home Depot

    2.9
    (221 reviews)
    $$

    If I could give this place zero stars, I would!!! The…read morecustomer service and lack of urgency were beyond disappointing. We came in at 10am to purchase a Father's Day gift,a grill. We already knew exactly which one we wanted, so this should have been a simple purchase. It took four calls to the Garden Center and one employee physically walking over there to try to find someone to help us, all with no success. After waiting 40 minutes, my husband went to the customer service/returns desk for assistance. There were 4-5 employees standing there chatting, and not a single one acknowledged us during the entire time we waited. We were told someone needed to either bring the grill down from the rack or retrieve it from a pallet in the back. What was particularly frustrating was that there were several employees available yet they chose to send the woman to handle the task alone. This isn't about questioning her capability it's about common sense and teamwork. We then spoke with another employee who repeatedly tried to convince us to purchase the floor model that was already assembled. I'm sorry, but if I'm spending $700 on a grill, I want a brand-new product straight out of the box. The fact that my purchase seemed like an inconvenience to the employees doing the job they're paid to do is not acceptable. After nearly an hour of waiting with no resolution, we decided to leave. We drove to Lowe's instead and received outstanding customer service. Not only were the employees helpful and attentive, but they even offered us a complimentary gift. We were in and out within 25 minutes. Ironically, at Home Depot, one of the first things they asked for was our ID so they could sign us up for a credit card. How about helping customers complete the purchase they came in for before pushing credit card applications? Extremely disappointing experience. We won't be returning.

    I Love Home Depot!!!…read more Why you may ask?? Husky Tools!!! I had bought a Quick Adjust Straight Jaw Grove Joint Pliers A few years ago!! With use they corroded with use and loosened up!!! The Cool thing about Husky Tools is they have a Lifetime Warranty!! So I stopped by this Home Depot to Warranty replacement my Pliers!! I went to Customer Service where the Customer Service Team- Adriana , Noel and Priscilla Assisted me in Warranty Replacement Of my Defective Pliers!! They handled it as Professional Team !! They had me in and out in 5 minutes!!! Awesome!! This is A Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!! Number # 34 On The Yelp Top #50 List of The Most Prolific Yelp Elites Of 2025!!!

    Oscar Hardwood Floor - flooring - Updated July 2026

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