I had a wonderful experience here! Everyone was meticulous and thorough with my concerns. I am very…read morehappy with the results and am already looking forward to my next appointment.

Patient care was professional and welcoming! Great experience. Warm and friendly! Patient care was…read moreefficient and done in a timely manner. Every task was explained before. My phone call to make my appointment was awesome and well informed of anything that might come up. All of the team members were so helpful. Dr. Gretchen was thee best! I was a new patient and very nervous and they made me feel comfortable and gave me information and options. Love it!!!! Thank you all!

Dental Visit time!…read more Today I visited Dr. Chen's dental office for my regularly scheduled cleaning. I've been a patient at Dr. Chen's office for over 10 years. I appreciate the facility and the convenient location, but what truly keeps me coming back is the quality of service and the skilled dental hygienists on Dr. Chen's team--especially Arcie. Arcie has cleaned my teeth more than eight times now. While it can feel like torture at times (just kidding!), Arcie's technique makes the experience as comfortable as possible. Arcie is very efficient and always completes the cleaning within a reasonable amount of time. In addition, Arcie consistently offers helpful suggestions on how to maintain good dental hygiene at home. Thank you, Arcie, and keep up the great work!

Great!! Just what I expected from the quality of care and experience I have always received from…read moreDr. Vincent Chen. Office staff is very professional.

I've been a patient of Dr Masangkay for 11 years and I can…read moreattest to her professionalism and skill as a dentist. She is very soft spoken and excellent in explaining each detail of the procedures that I am going to have. The staff and dental assistants are all approachable, professional and always smiling. I can always feel the good vibes whenever I am in the clinic for an appointment. I will definitely recommend Dr Masangkay and the clinic to my relatives and friends who are looking for a good dentist !

My family have been coming to this office for many years to have our dental needs taken care of…read more Dr. Masangkay and her staff have been great. They are always very professional and have taken care of our cleaning, crowns and filling with the upmost care. I will continue to use this office because of the care and kindness I receive. I would highly recommend this Dental office if you want great care and professionalism.

The stuffs are very friendly and helpful. I had good…read more experience Doctor Benjamin was very patient

I hadn't been to a dentist in a while, so there were a couple bigger procedures I needed done. An…read moreold filling had come out, and I needed to get my wisdom teeth out. Dr. Rosales handled both very skillfully. The filling is on the outer face of my tooth, and it was immediately unrecognizable from the surrounding surface. Not to mention that he always calls to check on me and see how I've been recovering after the procedures. I'm still recovering from getting my wisdom teeth out last week, but I'm glad I came to him for it!

Park Lake Dental made me pay upfront before even processing my insurance, and after the claim…read morefinalized, my insurance EOB showed I was charged more than I actually owed. I've spent over a month trying to get answers and a refund, but my calls and concerns have been repeatedly ignored. Very poor communication and billing practices. I would never recommend this place to anyone. Times are tough as it is. I've already filed a complaint with the dental board of California.

Do not go here. They will try to get you to get laser gum treatment that you don't need. They will…read moreuse scare tactics to push you into getting extra treatment done to your teeth. I've gotten a crown done less than 5 years ago and now I have to pay for another one to be done. It was done incorrectly and loosely. Unfortunately, I fell for it and spent an extra $500 for a treatment I didn't need. I'm getting a whole crown done again somewhere else.

I had a very poor experience with Dr. Pucan. After seeing a trusted dentist for 15 years who…read moreconfirmed my teeth were fine, I was shocked by the treatment here. First, there is no bedside manner; she referred to me only as "Sir" and felt very cold. During the exam, she poked a tooth so hard I jumped in pain. When I told her it hurt, she didn't apologize or explain why she did it. Now, that specific tooth is in constant pain and my gum is swollen. To top it off, the fluoride treatment was disgusting and made me feel sick. If you are used to a dentist who is kind and communicative, like my previous doctor, you will not find that here.

I recently had a root canal done by Dr.Pucan, and I honestly couldn't be happier with how…read moreeverything went. I was nervous going in, but the staff immediately put me at ease with their kindness and professionalism. From the first time I called to schedule, Koreen was the most sweetest and understanding of how urgent I needed this done due to terrible pain I was going through. She found a way to schedule me at both location (Hercules and Vallejo) for immediate assistance. Dr.Pucan is very knowledgeable, she explained the entire procedure step by step and made sure I was comfortable the whole time. I felt genuinely cared for. The root canal itself was quick, virtually painless, and far easier than I expected. Both offices were very clean, modern, and well organized. This is the place to go! I highly recommend Cali Bay Dental Care and Brisbain Pucan for their skill, compassion, and excellent dental care.

We enjoyed our time at Hercules Kids Denistry. The staff is always kind, helpful and engaging. We…read morealways feel welcomed when we visit. They take great care of kids teeth. Thank you!

Horrible experience on multiple occasions, very discriminatory and racists at the front desk. The…read morestaff are inconsistent and long wait times each time. They get information incorrect and blame each other. We really wanted to like this office and gave multiple chances but each time they failed our family. Verry frustrated

Kind and considerate staff that explains the entire procedure up front with no hidden costs. Their…read moreperfectionism is what I've always been looking for in a dental experience. If I can go and have a positive experience anyone should be able to go. They are 5 stars all the way.

My doctor who performed my fillings on two of my teeth she was excellent very attentive with me…read moretook her time and was very detailed oriented, I highly recommend North shore Dental in Hercules if you need very good dentist I highly recommend this dental office Sincerely Anton king

All I wanted was an even set of front teeth this is what I got for $4600.00 and a year of my liferead more

I made an appointment due to pain in tooth. They immediately say I need root canal they give me…read moreantibiotics and pain medicine and book me a month out. I didn't complain and here it is finally my appointment which I received many reminders for. I show up and they tell me i have to pay out of pocket 400$ i had not prior knowledge no bill information prior . I was not aware they charged more than Delta Dental covers which i had for many years and seen many dentist and never once had to pay out of pocket that amount. I took off work used a sick day to be told they wont perform the work without the $400 plus payment !!!!! Worst service and to top this off i saw another dentist and they showed i didn't even need root canal!!! The front desk was rude and offered no partial payment or payment plan. I wont be back ever and have let anyone asking me about a dentist to not go there

First visit with Dr. Tsang and staff. From my first phone call to Crystal explaining why I was…read morelooking for a new dentist, to the efficiency of new patients forms emailed (less direct contact during COVID-19), to discussions of wether or not I should get prior records to my first visit, I could not have felt more positive about being a person that was cared for and not a faceless number. Welcoming, professional and compassionate at every encounter. A day before my appointment I was emailed a Covid questionnaire, and my temperature was taken upon arrival. Staff wearing masks and face shields. A very efficiency run practice. Crystal who answered the phone also did my x-rays, the doctor also took photos of my teeth, did a full examination, went over my hot spots with suggestions and treatment plans, and he did my cleaning. The dental assistant was in there assisting with water and suction while the doctor used the ultrasound to clean, picks for under the gums and polished. Quick, painless (always checked to see if I was comfortable and could raise my hand to indicate sensitivity) and professional. Dr. Tsang and I had a frank discussion about my gums and overall teeth health and I left with a plan, follow up visit and equipment to better care for my oral health. Your parting gift bag does not include a .50 generic toothbrush and floss, but a spin brush for better gum health, floss and toothpaste. He also suggested using an air floss which I purchased from him for less than Target prices (I checked). Dr. Tsang and his office are true professionals who care for your health and treat you as a person and not a wallet. Their cash client discounts are significant and much better than my prior who only gave me 10% discount. I would highly recommend him to anyone. Thank you Dr. Tsang, Crystal and staff!

(Update 02/12/2026) Received a following up call to resolve…read moremy concerns, at least this small family business is willing to help out their patients' needs and offer options. My bad I didn't ask enough on my first two visits but the concerns have been resolved in today's visit. Receptionists and dental assistants are still very nice, helpful & thoughtful. Dr. Tsang tried his very best and did a great job on fixing the diastema and reshape without numbing. This time I asked lot of questions, make sure there was no miscommunication and on the same page before the fixing processes. Dr. was willing to explain and communicate, which ended up I am satisfied with the results, no pain, that matters the most in a dental visit - GENTLE WITH NO PAIN!