It was fast delivery. Pizza was good. Ordered a small pepperoni and it was full of pepperonis! Also ordered a house salad. When you order a salad make sure there are utensils in the bag. How am I suppose to eat it? And no where in the description did it mention cheese or olives. I'm sure a lot of people would be excited at the extra additions, but I wasn't. I do not like either. After going to the restaurant downstairs at the hotel and asking for a fork, I then had to scrap the cheese and the olives into the trash can. The salad was good, fresh and crispy, but describe what you're actually sending. And send utensils! read more

DO NOT GO HERE. there are so many other close places. TAKE THE WALK. I downloaded yelp just to write this. This is the most disgusting place I have EVER BEEN. We are raw pizza. I have no idea how you can mess up pizza. It was the worst thing I have legit ever put into my mouth. It was raw and cold and gross. I asked for a side of ranch to make it better and i think it was mayonnaise and it was so hot. Not warm; hot. read more

Don't let their pizzas distract you because their Turkey Sandwich with bacon jam is money. They give you thick Smokey Turkey slices, no thin deli nonsense here. Loads of bacon with a sweet jam. I could eat that all day. So so good. The bread could barely hold it all together but I didn't care about the mess because I couldn't stop stuffing my face. The sandwich is pretty big so no worries about going hungry for lunch. Wish it came with chips but oh well. read more

OTTO - Turkey Sandwich with bacon jam - Pizza Near Me - Boston, Massachusetts

If I could give zero stars I would. This is the worst pizza I've ever had. My boyfriend and I ordered a small pepperoni pizza and small white pizza which was as like $50. As pictured, there is no cheese on my pepperoni pizza - just sauce and pepperoni. Their red sauce is super biter and to be blunt, just gross. Not only was the flavor totally terrible, but it was soggy, floppy, and greasy. The crust is chewy and tasteless. This isn't a place I would try again. read more

OTTO - Small Pepperoni - Pizza Near Me - Boston, Massachusetts

The pizza is the bomb! Located on F Street in South Boston, this is place has the best pizza in Southie. Thin & cooked to perfection. We had the mashed potato pizza with bacon & chives. So tasty. Don't knock it until you try it. Otto originated in Portland, ME. A friend told us that we needed to try this particular pizza. Although it's hard to imagine potato on pizza, it was incredible! Very quaint pizza parlor. Tim, our server was top notch. Very reasonably priced. Off Street parking is available. Very clean. A must try. read more

See all

Customer service was rude. Do not order through uber eats. I tried to change my delivery address and they tried to charge me $130+ between two orders for 2 cheese pizzas. Awful experience. Such a scam. read more

Umm I can't this was the most disgusting pizza ever. So floppy, looks like it had been sitting there for hours, just not good all around

I've never been to the restaurant but always DoorDash Otto pizza when I'm in town. I can't eat gluten and their gluten free pizza is delicious. The star of the show is the tomato sauce. I keep searching to a comparable gf pizza in California, where I live, but have had zero luck. Otto's is the best gluten free pizza I've ever had and I haven't eaten gluten since 2003! read more

We've ordered from Otto south Boston in the past but never again. We ordered a large pepperoni and it was BEYOND thin crust. Like too thin--like they ran out of dough and was trying to make it last for all the orders tonight. It tasted like eating paper thin cardboard. Super disappointing and their pizza isn't cheap. Cheese also tasted a bit weird. They also sliced it so bizarrely, some huge slices and some super small slices. All around disappointing. That being said we ate it all because we were starving and you can't exactly return pizza--especially after you already made it back home. Lost a neighborhood customer. read more

OTTO - Pizza Near Me - Boston, Massachusetts

UPDATE to my Prior Review: One of the reps high-up at Otto reached out to me after being made aware of the poor experience I had by the social media team. He apologized profusely for the poor experience, the delay in making it right, and owned up to the poor experience. He ensured that the salad was refunded to me and was incredibly helpful and apologetic, as my poor experience isn't the typical experience they want a customer to have. It's rare to find companies that will own up to a poor experience and/or mistake. I applaud the team at Otto for making it right. I genuinely appreciate it and it goes a very long way for me. I do hope this location in particular improves the quality of the food and pays better attention going forward. I would consider giving it another shot in the future. Everyone deserves a second chance in life. read more

See all

Was craving pizza and as a vegetarian, Otto has a great buffalo cauliflower pizza. So I decided to place a pick up order, I live about 20 minutes from this establishment. My husband and I drove down to pick up the pizza, upon arrival back home we opened the box and before we could realize that it wasn't cauliflower but a whole pizza filled with chicken we both took a bite! Immediately I call the establishment and told them what happened, I was put on hold to see what they could do about the situation. The young man came back on the phone and proceeded to tell me I had to wait until tomorrow and speak to the head manger to see if I would be able to get a refund. I told him that the mistake happened today, so why should I have to call tomorrow to see if I could get a refund. The customer service is 0-10. Only when I complained further and said this situation should be dealt with tonight, I was offered to be made another pizza once I brought back the pizza that was made in error. Never again! read more

See all

It's good! Sometimes it's a little doughy but I prefer to buy their dough to bake at home!

By far the best pizza in South Boston. A bit pricey but has texture and flavor! I would recommend you trying Otto! Ps try the meatball.! read more

The worst pizza I've ever had. It's barely cooked, very floppy, the four cheese had no cheese, bad customer service

The most greasy, tasteless mess of a pepperoni pizza I have had in my entire life. Totally gross. read more

OTTO - Pizza slice. Nasty - Pizza Near Me - Boston, Massachusetts

Went into this place drunk with a couple buddies. Stole 2 pizzas, paid for one and I think we did whoever ordered it a service. The ranch tasted like my dogs rump and he's neutered. I would rather bite a curb than sit through an entire pizza. My buddy said he would rather sit through an hour of prison fun before eating this again. read more

Awesome pie!! Highly recommend getting their freshly made pepperoni pizza crispy or well done. As good as it gets. Great staff as well :)

The most delicious pizza! So many unique flavors too. The employees here are so passionate and helpful. My fav pizza spot hands down

I just recently tried Otto pizza in South Boston , and was pleasantly surprised , I am a fan of pizza that not red sauce based , I love the bacon , pineapple and hot honey , we've been twice in the last 4 weeks . ordering online is also super efficient and picking a time ahead is really going feature , so I can order at lunch time and my husband and pick up on his way home . the staff are friendly upon entry , and the place looks very clean. read more

Ate at the one at Logan Airport. The absolute worst pizza I've ever had in 41 years on earth! I'm being dead serious when I say frozen Bagel Bites are SIGNIFICANTLY better. I bought two slices of cheese, ate a couple bites of one and then threw them away. It might be spoiled or something because of how bad it smelled and tasted. It smelled like feet! The pizza was super floppy and soggy and greasy. The proprietor of this place should be in jail. Edit: no response after filing out the below request in response to the faux concern. read more

Came in at 3:45 met the nicest lady and helped me with my order even though I had trouble seeing she reassured me she struggles with that too her name was Alexandra awesome lady thank you Otto I definitely recommend this spot read more

Awful - the pizza is 30 dollars and you 0 dough or sauce. They added a new double dough option because they are skimping on the dough which is absurd. They burn the pizza half the time and it's never ready on time read more

OTTO - Look how thin. I don't even know how you make it that thin. It's awful. I'm all for a thin crust but not when it's see through and burnt - Pizza Near Me - Boston, Massachusetts

See all

We arrived at our hotel starving and ordered Uber Eats from OTTO and OMFG soooo good. I ordered vegan cheese and GF options and I was so happy. I cannot praise it enough. I got the Buffalo cauliflower small veggie pizza and my husband got the sriracha chicken and avocado. We loved it' read more

OTTO - a half eaten pizza in a box - Pizza Near Me - Boston, Massachusetts

Pizza is ok but the pickup time always over estimates so pizza is cold when you pick it up. Salads are premade, past due and brown. I've ordered salads a few times, and the quality has been consistently BAD. I reached out to Otto for refund after my last and final order, and didn't receive a response. The Brookline location is ok but Southie has way better places to get pizza and salads from. read more

OTTO - Salad was made 5 days prior to order! - Pizza Near Me - Boston, Massachusetts

Pizza is always great, service is usually pretty bad. They've forgotten to make my order a couple times when I've called ahead, and my most recent delivery is over an hour late read more

Changing my review to 5 stars bc their customer service is really good and they take feedback into consideration. Still love Otto's and am always craving it. read more

OTTO - Need more butternut squash or ricotta on the pizza - Pizza Near Me - Boston, Massachusetts

Best pizza in Southie. Great takeout / slices / all around everything. Highly recommended.

Tucked into a S. Boston neighborhood, OTTO fits right with the local style. The pizza is to die for! Thin crispy crust & out of this world topping combinations that you will not find elsewhere. I love the Southie culture & the employees always make me feel welcome. Thanks OTTO! read more

Nothing memorable , pricey for pizza and it's just ok tasting pizza. They also serve alcohol on the premise so you can sit and have a beer or wine not to sure what they offer on beverages. read more

Victor and the crew do a great job. Awesome slices every time! Great spot to get a pie in Southie

Ordered for pick-up online and the ordering process was easy. According to the tracking system it was suppose to be ready by 7:12pm. We left to go pick it up when it the tracker said it was ready since it's down the street hoping it would be quick grab and go but boy was that far from reality. Once we got there and asked for our order, the staff then STARTED to make it. It was then they took our order receipt and put it to the order window. I ordered it to be picked up at 7:12pm not to start making at that time. It took another 30 minutes before I was able to get my pizzas. I wouldn't have been as upset if they actually updated the online tracking system to reflect actual time because then I wouldn't have been forced to stand in the store to wait for the pizza with everyone else who was waiting and maintaining social distance being difficult. In regards to the pizza, the toppings are definitely on the skimpy side. For the price of the pizza, I would've expected more toppings and the other locations I've been to have been better. The pizza tasted good but if I weigh everything that's happened, definitely not worth it. The only reason it gets 3 stars is because the taste and texture of pizza was good. read more

Ordered take out from Otto and it was awesome. Excellent gluten-free pizza and they handled my allergies super well. The classic salad had a delicious red wine vinaigrette that I wish I could order by the bottle! read more

They made a mistake on our order and wouldn't fix it. The pizza was essentially an inedible over toasted, over seasoned pita chip. Super disappointing. read more

OTTO - Anyone for a super thin, super dry, over-seasoned pita chip for $25. - Pizza Near Me - Boston, Massachusetts

We had a togo order last night and the server was so rude the moment i walked in. I had to wait for him to finish his facetime call before taking my order. Then we came home and realized we missed some food items, tried to call the restaurant but no one picked up. Hours later we tried again, the guy said he couldnt find our order and when we offered the order number he said he didnt need it and insisted he couldnt find my order (which was placed online). Then he proceeded w the call as let me talk to my manager, placed me on hold and just hanged up. It was just 2 tiramisu so I didn't feel like calling for the 20th time to experience that rudeness again. read more

Pizza flavor on the right point. Certainly! If you're trying Otto Pizza, I recommend their signature "Masher" pizza with mashed potatoes, scallions, and bacon - it's a unique and flavorful choice. Enjoy your meal! read more

Placed a delivery door dash order , order was confirmed and 5 minutes before the delivery time the restaurant cancelled my order due to "unable to fulfill". Normally I get a call from the restaurant when there is something they can't do for the order, this restaurant cancelled it last minute without a courtesy call, I would have changed the order if they were out of an ingredient. read more

Ordered Otto's on Friday during quarantine, placed pickup order through their website at 7:30pm. Very surprised to see our order wouldn't be ready for pickup until 9pm! We tried to call the restaurant for confirmation (we called 15 times over a 15 minute period), phone line was either not picked up or went busy every time. Terrible service, couldn't cancel online. Also a bummer they don't offer delivery or associate themselves with any delivery options! Overall service 1/5. We decided to stick out the long delivery time (as we couldn't cancel online or contact anyone at the store), picked up order at 9:10pm. Arrived home pizza was still warm, so I guess the long pickup time was correct. To the pizza, there has been a lot of hype for this place and it semi lived up to expectations. The sauce, toppings and cheese were fine, but the crust was really the best part. Probably the best crust I've honestly tasted in years! Overall pizza 4/5. I realize the pandemic is causing functional issues and huge demand, but not picking up the phone and having 1.5 hour pickup wait times is craziness. Probably wouldn't go back, true rating is somewhere between 2.5-3 stars. read more

Great thin crust, convenient app ordering. Reasonably priced for the quality and the staff is kind and helpful. omnomnomnomnomnomnomnomnomnom read more

Multiple errors with their service, taking orders, no effort to make it up. Pizza is overrated. See ya never

Never again. Absolute insanity. I had pizza from one of their other locations and it was pretty damn good so I figured I'd order from the South Boston location as it is closest to home. The estimated wait time was about 30 min - no issue there - I purposely arrived about 10 minutes late because I understand how busy a place like this can get, and rather than rushing them I figured I'd give them some extra time. I was initially told my pizzas weren't ready yet - again, I'm patient - no big deal. Perhaps I'm too patient because after another 20 minutes of standing around I spoke up to another employee who very matter of factly told me that he had given my pizzas, inexplicably, to an Uber Eats driver about a half hour prior. I couldn't make sense of it since I had ordered directly, and it wasn't a delivery order. He offered a blank stare and zero explanation, and told me that he would have made them again for me, but they were closing. Naturally I requested a refund but was told I would have to physically come back the next day when the manager was present. What world are we living in here? Fast forward 6 months to tonight - my wife decides to give them another chance. She walks in and orders 2 pizzas. She said it was very busy and was told 30-40 minutes. No big deal, sometimes in life you have to wait. She waited about 50 minutes or so and then asked the gentleman at the counter what the status was in the pizzas... and, you guessed it, my pizza was actually ready and still in the building... but they gave hers to an Uber Eats driver! What... the... f--- ? A 0% success rate. I'd rather eat Celeste pizza knowing an Uber Eats driver isn't going to somehow intercept it. What a disaster. read more