Our waiter was great however the food and the wait time for our food was a little disappointing. We were there on a Sunday evening (was not busy) and we had to wait for over 35 to 40 minutes for a burger, wedge salad, and a kid's chicken tenders. read more

Outback Steakhouse - The bloomin' burger - Steakhouses Near Me - Bristol, Tennessee

Once again , our experience during lunch today was horrible. No, they were not busy! Server was friendly and apologetic; however, it took 45 minutes AFTER we ordered to get our food. The steak was lukewarm, grilled chicken overcooked and lukewarm, both orders of Mac and cheese were cold. The only thing hot was my baked potato. We spent $75 for 3 people to have lunch and it was an overall painful and unenjoyable experience. We will not be wasting any more money or time at this location. We will visit other establishments in that immediate area like Aubreys or Drakes! read more

Ok I arrived here at 3:30 p.m and I ordered the quesadilla appetizer. And then the Philly steak. 4:15 rolls around and no appetizer. Then the entree comes. The server was sweet and apologized and so did the manager the comped my appetizer so not so bad but beware you may have an order foulup read more

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I would give zero stars on the service if I could. Slowest Service EVER! Unfortunately I didn't catch the servers name but she was young 20s, with medium length brown hair. My friends and I excepted to go on a nice double date but it was far from that. To start off, when taking our order she didn't ask how we wanted the steak cooked, she would check up on all of her tables except ours! We had 4 empty cups at the end of the table for 20 minutes before she even noticed. I can tell the kitchens fryers haven't been changed out from my own experience in fast food. Disgusting old oil. On top of that, customers that arrived after us , with different servers , got all of their meals before us. Mind you, we did not have complicated orders at all, literally just salads, soup, and one steak order. read more

Very poor service. We left without food. Find another place to eat. The reviews on this one are correct.

I ended up here as I really wasn't sure where else to go on my first night in Bristol. I can sum this experience up very shortly. Ugh! The victoria's steak was undercooked, baked potato was hard as a rock, the French onion soup tasted a little bit like Japanese curry (how does this happen!?!?), and my server seemed like he had taken too many depressants. It was like being served by a male version of Daria. The best part of the meal was the wallaby darned cocktail and the bread. I don't see myself returning here again. read more

We've LOVED Outback Steakhouses and have visited them in just about every city we've traveled to (for business...a lot). Been a frequent diner with them for more than 20 years. Their food was consistently excellent and service was amazingly consistently good. We loved their Salmon, Pork Chops and Baby Back Ribs. When we moved to the Tri-Cities in 2007 we were happy to find an Outback in Bristol. After 6 or 7 visits we'll NOT be returning again. We've had problems with EVERY visit to THIS location. For example: Food (salmon) not cooked properly (manager told me I ordered it wrong, but came back TWICE cooked the same way--raw!!!), food portion size MUCH smaller than in past visits (manager said, "yeah, corporate is really cutting back on portion size.") On several visits the Baked Potato has been COLD. (Now how do you serve a COLD baked potato and not know it?) During our last visit, the House Salad portion was so small it barely covered the bottom of the salad bowl. (I'm not exaggerating.) Every visit to THIS location has been a serious disappointment. Even for the two complimentary meal visits (FOUR meals free...due to the prior bad experiences) we had problems. Tired of management's excuses and blaming me for their poor quality control. I believe it is just THIS Outback but it has soured me overall on Outback. Too many other better choices. read more

When they told there would be a 10 to 15 minute wait I didn't think they meant for silverware after we had our food. The appetizer was brought well after parts of our actual meal and only after being repeatedly asked about it. We've been here for about 45 minutes and have yet to get our steaks so I guess wish us luck. Update - my well done steak was bloody on the edges. Waiting on steak number two. read more

It has been a VERY LONG time since either one of us have been to Outback and we sat at the bar, it was somewhat busy, bar area was a bit dirty and the bartender's seemed a bit over whelmed, there were 2 actively working but they were overloaded for sure; my martini was fair; just like our service and our food; I ordered the lobster/steak special that was going on at the time of our visit, and my food came before my lobster tale was even ready? Filet was OK but really lacked flavor and I requested some garlic butter and that took a while to receive; needless to say the visit was sub par and now we know why we haven't been there in a while. read more

This is not the Outback I am used too. $27.99 for a thin bone in rib-eye that I could have gotten at Ihop with steak and eggs and could have been cooked better at Ihop. I honestly regret not going to Longhorn or Texas Roadhouse. Also as with a lot of chain restaurant pictures of food on their website's are extremely misleading. Outbacks website shows a thick bone in ribeye and when mine came it was very disappointing. You would think if your name had "Steakhouse" in it that you would train your cooks to know the difference between medium rare and well done. I sent the first steak back cause it was overcooked and then the second one the same. What is worse is the manager supposedly oversaw the cooking of the second steak and it came back just as over cooked as the first! I would rather my steaks be too raw as too done. I took a couple bites of the steak and the taste was bland so that one was sent back as well and I did not get the meal I was excited about. The salads were subpar. I ordered mine with blue cheese dressing and no chunks of blue cheese like I would get at a comparable chain steakhouse. The only good thing about the meal was the blooming onion. We will not be back to any OutBack. read more

I usually like Outback but this one was sub par! Chicken Tenders were the kind out of a freezer bag. Paying this much I just expect a little bit more. The steak and steakhouse Mac and cheese were good but so over seasoned. I think they used a bottle of pepper. The mashed potatoes were over salted as well. Service was okay, we waited on drinks for awhile and with all the pepper we sure needed them. Trying to give a little good here...the restaurant was clean, side caesar salad was excellent and the honey mustard was good. read more

Stopped ,late, on our way home looking forward to some good food. The service was good......the food was not. The blooming onion was small and very oily. Our sirloin steaks were tough, gristly, and not cooked correctly. I doubt we'll go back because there are too many better choices in the area. read more

You know how some places can be either fine or fantastic, depending exclusively on the service you receive? Outback is one of those places. The food here is enjoyable, the atmosphere is pleasant, the facility is clean, and you're usually in and out in a reasonable amount of time. Even on busy weekend nights, you can be seated within 5 minutes. However, the biggest variable is service. The first time we were here, our server was apathetic and inexperienced, but another staff member noticed this and made sure we were taken care of thereafter. On our last visit, we got an awesome guy named Patrick, who made sure we had everything we could possibly want in spite of the fact that he was juggling several large tables. All in all, Outback is a bit of a mixed bag, but the food is always delicious. read more

We got curbside pickup tonight for dinner, and when we called it in, my husband ordered a "Chook-a-mine" chicken sandwich. The guy who answered the phone had no idea what we were trying to order, and told us that such a sandwich did not exist. We told him we had it pulled up on the Bristol Outback website, and he continued to argue. Then a woman got on the phone and she knew exactly what we were trying to order, so she finished out the order for us. When we picked up the food, the lettuce on the sandwich was pitiful. It was a few tiny, limp strips and half a lettuce stalk. A stalk!! The baked potatoes were small and OLD. I couldn't believe they would serve someone something like this. Very disappointed, and will not be returning! read more

Outback Steakhouse - This was the lettuce on my grilled chicken sandwich tonight from Outback Steakhouse in Bristol, TN! - Steakhouses Near Me - Bristol, Tennessee

I used to love Outback Steakhouse. This location is mediocre at best. The footprint is smaller, and the entire restaurant is one open space--as opposed to the old concept's more intimate atmosphere, divided by half-walls. I could barely lift our car seat over two women's heads to get through the tables to exit when we left, because the tables are thisclose together. There's no way around the tables in the middle. God forbid the place catches on fire during business hours! The parking lot is very small. We parked all the way across from the entrance. This wasn't an issue but between the monkey grass and dropoff we were backed against, we almost had a disaster with my two year old. There should be a wall or rail because it's a straight drop off. There should also be a sidewalk for guests on the far side of the parking lot. A truck came rolling around the corner and almost hit us as we exited the restaurant. It's not the restaurant's fault but the developer created a poor design. Normally I wouldn't notice these things but it's to the extent where it's not accommodating for families with small children. As for the restaurant itself, definitely do not order asparagus! They gave me 5 burnt pieces and upcharged me for a "premium side". It was barely a side itself, let alone premium. The filet I had ordered was really good, cooked correctly. A floor manager overheard us talking amongst ourselves on her way past, and I guess our negative tone made her decide to check on us. I asked how much asparagus is supposed to make up one serving, and she said it is weighed--so I didn't receive a definitive answer. So either I received an incorrect portion, or Outback is legit counting 5 pieces as a side and adding an extra dollar on top of that. According to the manager, it was the correct portion. She offered to bring me another side or take off the upcharge, we agreed on taking off the upcharge. At the end, the $1.00 had not been taken off so we had to wait on that to be resolved. Our server was okay--our drinks were initially brought to us and never refilled or offered to be refilled. She had a pleasant personality but I need more than that for $60 for 2 teas, a filet with 2 sides, a kids grilled cheese, and a portion of salmon with one side. We felt neglected. The restaurant was also out of the beer advertised on the menu that my husband wanted. Overall, I have to say I didn't receive a good value for my money and this dining experience will be my last with Outback. Two weeks ago we attempted to call in an order at the Johnson City TN location, and was put on hold. The phone hung itself up after a few minutes. I called back, after several rings someone picked up the phone and laid it off the hook I assume. I could hear chatter in the background. Outback has went severely downhill in the past few years. I know it is difficult to find reliable employees in this area, but its the care factor that's missing. Employees just don't care anymore. For the record, we ended up going to Chili's that night and It was a great dining experience! Even with 3 kids in tow, we were beautifully accommodated and welcomed. Outback--I suggest getting together with Chili's and finding out their secret! I used to laugh at reviews like mine, so some may find this comical. However, it's not funny because as Outback raises their prices, people are raising their expectations. My expectations were far from met. read more

Outback Steakhouse - My 5 piece asparagus side. - Steakhouses Near Me - Bristol, Tennessee

Food was Fantastic, u can't beat the Alice Springs Chicken. Our server Ben (he looks like Thor) was really Great for 5 People. I Love the new Look of the Restaurant. read more

I ordered the Perfectly Grilled salmon, it came out close to raw and barely warm. After a bite or two I told the waitress and she took it back to the kitchen, when they brought the same piece back out it tasted rubbery like it was heated it the microwave. I asked for the manager and told her how it tasted. She stated it was not heated in the microwave but was placed on the grill. I told her with COVID-19 and other infectious diseases you put it back on the grid after I had ate off of it? The manager said that I won't be here if I had COVID! I told her people can be asymptomatic! Also if that was true why did they have certain tables closed to customers and require customers to wear masks before being seated. read more

Good food, service needs some work. We ate about 4 pm. The restaurant was probably less than half full. Asked for a booth. We were told we couldn't sit in a booth because all the servers were on break. We waited for drinks. We waited to order. We waited on our salads then our food arrived before we even dressed our salad. Our bill came about half way into our meal with no offer of desert Went ahead and put money down with check and we were still waiting on change after we finished. Even though the place was only half full it seems louder than the average restaurant probably because of the open layout and cafeteria stile seating read more

Typical Outback chain but the appetizers are always the reason I stop in. Good steak but the Bloomin onion was oh so good!

In the past over sever years . It seems that my experiences at eating at Out Back where never good ones . But me and my husband desided to give the in Bristol tn. A try we had the pork chops and they where really good .We went back a second time. They where still very good . We will diffentlly be going back . Thank you for changing my feelings about Out Back read more

My wife & I split a Bloomin onion & ribeye steak. The Onion was excellent as always, & my beer was very good. The steak was a little under cooked, but they took care of it quickly & gave us extra sides for the trouble. The flavor of the steak was amazing though. Service was very professional & manager​ checked on us half way through and was very respectful as well. We were seated quickly during peak hours which was nice. But they were still very busy but the noise level was pleasant anyway. read more

I went in to catch the game and have a good meal. Everything from the service to the food was great. Thank you so much.

So tonight I ordered curbside... $60 total order plus $10 tip ... no one dollar bills.... 2 filet mignon( received light lukewarm), ordered sautéed shrooms ( received lukewarm FRIED NOT SAUTÉED), 2 baked potatoes ( warm ) , bread ( cold ) and side salads ...... upset of course..... so I called the manager..... she's sending total of $30 gift cards ( NOT $60 but HALF COST )..... I hope someone knows the owners -to let them know their business is going under read more

Delicious food and excellent service! The new restaurant is beautiful. We had filets and the huckleberry hooch cocktail. The wings are also phenomenal. read more

I'm in Bristol monthly and usually eat at this Outback...over the past few months things have really changed for the worst...when you walk in you can feel the tension with the employees...the food quality is also poor...after talking with the locals a lot of them share the same feelings I do...I hate to see what was a good place go down hill...maybe they can get their act together or make some leadership changes... read more

I usually enjoy the Outback experience but the worst ever in every aspect of the dining experience happened at this particular location.

Slow service!!!! Was not happy with my waitress!!! Drink refills were slow... Never eating here again.....

I don't hit Outback often, but I'm always pleasantly surprised. Steaks are good. Not Capital Grill Smith & Wollensky Morton's good, but they aren't trying to be. Prices acceptable. Service at this location was great. What's not to like? read more

We've been to this Outback at least six times, hoping that it would get better. As of now, we're done..Without question, this is the worst outback that I've ever been to. The reception people are ice cold. The staff in the kitchen don't have a clue how to cook a steak...and the steaks are the poorest quality of any other steak house. The baked potatoes must be cooked a week in advance to make them like hockey pucks. They've changed managers and staff, but this place needs to close and rebuild their procedures, staff, and their policies. In closing, it's hard to believe that a successful chain like Outback could let one of their own sink to such a level. read more

I will start and say my waitress was great but had the whole bar area to herself and it was busy. She did an excellent job for what she had to do. I had issues the the food. Just to let you know, I travel for my job and I eat at outback once a week. I like to know what I'm getting after so many years of traveling. Well tonight wasn't a good experience and I actually ate here 2 weeks ago and had the same issues and that's why I must share. I ordered a wedge salad and it was shabby to say the least. I was disappointed. Hardly any design and about and 1/8 a head of lettuce (I wish I had taken a picture), I ordered 12 oz ribeye medium rare and mushrooms. It took a long time for my food to be served and the mushroom were pretty cooled by the time it they arrived. The worst thing was my steak was cold and rare and 'blue' on half. I don't mind rare but cold rare I can't do. I sent it back and it just came back smokey tasting and still blue in areas. The waitress hot me a new steak and this one was well done. I gave up.. :( read more

Outback Steakhouse - top was my second attempt at medium rare and the other was my replaced steak that was supposed to be medium rare.. Fail.. :( - Steakhouses Near Me - Bristol, Tennessee

Haven't visited outback in a long time, and today certainly reminded me why not. They are insanely expensive with sub par food and service. We were seated immediately with some confusion as to who was seating who at first, but then once seated it took almost ten minutes before or drink orders were taken. We also ordered the blooming onion at the time of our drinks as well. Another 10 minutes later bread was bright it and our order for our meals were taken. Still no blooming onion. Another 10 minutes late (no joke) after me stating we had been sitting for 30 minutes, the blooming onion was brought out. It was horrible. It was half cooked and already falling apart, and so poorly cut that we couldn't even pull the petals apart. Then another 10 or 15 minutes later, our food arrived. It looked decent and in better shape than the blooming onion that's for sure, but the fries in 2 orders were so burned and overcooked that they weren't even edible. The waitress wasn't too attentive to our drinks as we had to repeat the drink order multiple times, and she kept coming by asking if we wanted more but ignored my toddler. Also when bringing the check, she didn't ask if we needed to go boxes when 2 guests at the table had a full plate of food and we stated we were ready to go. It could've been a bad day as they were clearly busy so it wasn't a huge part of the issue. I'm attaching pictures of all of our meals. For the 70 dollar bill, I certainly won't be visiting again anytime soon. I'd rather hit Logan's or red lobster for that price. read more

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Stopped here for dinner en route back to the Tri-Cities Airport. Probably one of the better chain choices in the area, but far from a great meal. Selected a salad from their menu - advertised as Chicken, Apple, Mixed greens, Feta. It was skimpy on all fronts. It's a safe choice for eating, but the food is less than great. read more

We waited about 45 minutes for our food, and the restaurant was almost empty. The ribeye was poorly seasoned and over cooked for the temperature I ordered. The service was poor, and silverware dirty. I don't usually expect much from Outback... but this was subpar for a chain steakhouse. read more

This place wins the worst Outback award, hands down. If you're a turtle and you like slow service, this is the place for you. Or if you like getting ripped off for terrible food, over cooked steaks, clumped up salads, and disorganized staff, then this is also the place for you! Unimpressed, unsatisfied and wouldn't recommend to anyone. read more

This was an interesting experience. Outbacks are usually in my experience not always that great in service. This one however (on this Tuesday 2/21/17 night) is a pleasant exception. Reading other reviews it looks like the service level in this Outback fluctuates. Well, management, here's your chance to figure out why, look at the above date and you can see who tonight's crew was. My waiter Dustin was very friendly, attentive and caring. And so were the other ones I overheard serving other customers. The person bringing my food too. Excellent. Food itself: I liked it, tasty and well prepared and the dining room was clean tidy. All together a good experience. read more

Service has been terrible. So I just got my meal and all that was on the plate was the salmon. No salsa and no side.

Love this place we try and Eat here twice a month. I love the ribeye wife loves the prime rib. Service has always been great.

Poor service,Also had to listen to wait staff berate the cook staff loudly which degraded into a shouting match. Not a good dinning experience. read more

Of all the Outbacks I've been to this was surely the finest, and that is because of the staff. Jess was tending bar and the rapport she had with the staff separated this experience from the dozens of other Outbacks I have been to. read more

This place has to be the worst restaurant opening I have ever witnessed. Sat for 15 minutes, no service at all and it was time to leave. Overheard several tables complaining to manager about slow service and improperly cooked food. Spoke to manager on the way out and could tell she was definitely in way over her head and didn't seem to even know what to say. Two months later, giving it a second try hoping things have improved. Sitting here typing this after sitting an hour and 30 minutes and still no sight of food. Horrible mistake, do not eat here unless you pack a snack. read more