I usually like outback and my food was a bit disappointing. The broccoli was over cooked. The steak was okay, but the quality of the meat wasn't very good. I asked for medium rare and got rare. Definitely one of the poorer Outback steak houses that I've been to. I've been to Outback in several different states. read more

Good server but food for our party was cold when it arrived. This seems to be the consensus amongst our party. We would not recommend it to anyone and did not plan on returning to this location. read more

Came inside and was greeted and immediately sat. Danielle, the manager i'm assuming came and checked on us to see if we needed anything. Sweetest person ever! Our food was amazing and our steak was perfect along with our steamed veggies. We left and were told thank you. Very well deserved 5/5 stars! read more

Eeshh, this place hasn't improved much since I've been gone, it's been bad before Yelp reviews were a thing. And like an idiot, I went there again without looking at reviews. There is too much else in this area to eat overpriced poorly executed chain food. read more

The recently added bone-in ribeye is absolutely amazing and can not be found anywhere else in the area for the price and quality found at Outback. Ask your server for the Tiger Dill sauce (a mixture of horseradish and sour cream) to make the steak even better! Great service and a wonderful staff and a good selection of beers! I always have a great time there! read more

Slow service, unconcerned waitress, over cooked steak & long wait for food. Over all a very disappointing experience.

Consistently poor quality. As a fan of Outback restaurants I am deeply ashamed of our local Outback. After many tries to give them the benefit of a doubt I have given up on the local Outback. read more

Jesus was amazing. We are here now and the service and food was so good, I had to get on yelp asap. Yum, I'm so full.

Waiter not sure actually worked at the restaurant. Customers at nearby tables more helpful than the staff. Food and service definitely not in line with the well established and excellent brand read more

This is a worst restaurant I have ever eaten. Everything are extremely salty: the sandwich, the salad, and especially the baked potato as if my whole month salt intake served in one meal. The chef's previous job must be a salt saleman. read more

in a word....horrible.....service, food quality, food temperature. waited 20 min just to get the bread with a used butter no less. 3 tables across from us had troubles. wrong orders, cold prime rib, wrong salads, you name it, it happened. we called for the manager, and meal was comped, but, it was too late ....the whole experience was a total blowout. don't be fooled by the new exterior, cause this place is falling down from the inside out. read more

Very average lunch.$.16- french dip,fries and drink..It looked like the cook ate half of my fries Would pick 50 other places before here..

Me and my boyfriend went for a night out. Not only was the server terrible (no appetizer plates, did not greet us for 10 minutes, asked for something and never got it) she ended up losing my boyfriends credit card. When asking the management about it, didnt comp food, didnt do anything except say he would look for it, but didnt seem to give a single crap. Won't go back and spend my money at a chain that doesnt care about their customers. read more

Blooming onion had old batter and was really really greasy. They took it off the bill.Mac n cheese dry and not seasoned and came with a chipped bowl. Steaks not made to order both went back and also too salty. Baked potato was hard as a rock, butter, cheese, chives, bacon bits very very minimal. My iced tea was hot with ten pieces of ice. They were out of garlic butter for the steak and paid $72 with tip. This was the first time we went in about 4-5 years. The next day went to work and had to hit the toilet four times because of the food.I'm sorry, but I can't ever go to the Gonzales Outback ever again. Last time I wrote a review it was deleted by YELP and I'm sure this will be too. Many years ago when I lived in Mississippi, I would go once a week and spent over one hundred and thirty dollars each week. Very disappointed!!!! read more

Outback is a great Australian restaurant to go to for the whole family. I love how they use actually Australian words like "barbie" which is grill. It's really fun for kids and adults because while adults are conversing or on their phones while the kids are coloring. I love this restaurant. read more

Went there Sunday the soup was cold the steaks were burned to a crisp,servers never came back to the table,seems like poor mgmt.We used. To love this place before maybe just a off day the hostess was rude and waited a long time to seat us she was everywhere but at her stand! Since we live 40 miles away it is not worth the trip anymore! read more

The parking lot was such a mess that I considered not even going in. The service was awful! The food was not very good either. Save your money and go somewhere else. I recommend just driving on to Baton Rouge and not stopping in this town at all. The entire area is seedy. read more

Gross. Pasty pasta. Average crab cake. The trio appetizer was edible. My food arrived cold. My companions arrived after I finished eating. Def not worth the money or time. Not sure why the problem with the food, whether it was the kitchen or the waiter, but no one seemed to care. at least the waiter was decent, not great, had to wait on water refills but fairly nice. read more

Something is off with this Outback. Just not up to our normal Outback experiences. Latest experience at this Outback was for lunch. Maybe the kitchen was too busy. The server must have been new, with little or no training. Had trouble getting order correct. Couldn't keep it straight that we wanted salad dressing on the side instead of it drenched. Etc. read more

Great food and great, quick service from Desiree! Would recommend coming here! It's just off the interstate so it's not too bad of a stop if you're traveling or just passing through town. read more

Yuck. A little to expensive for the poor quality of food. Recent got the prime rib and it was tough and chewy. Won't be back.

Not Sure Where To Even begin. Got there at 9:00 pm. Hardly nobody there but they asked us to wait 10 minutes? Got seated 10-15 mins later. Waitress finally came around and took drink order. I asked for lemon for my water two times. Took at least an hour to get out food. .by the way...bread came out like 2 minutes b4 food. It was hard as a brick. I ordered a steak and asked for catsup..NEVER GOT THAT. steak was horrible. I was too exhausted from the day to argue about it but I'll never eat another Outback again. Management needs to handle up on this particular location or the few folks they have will be unemployed! Worst dining experience ever. read more

Service was great! Staff was so friendly, food was fresh, hot excellent. Manager Brent was so in tuned, thks nice outing

We eat here often, and they never let us down! Steaks are always grilled perfectly and you can't go wrong with the coconut shrimp! My son had the ribeye melt this time and said it was great! Grant was out server and he was fantastic! Great attention to detail and personality was great! Thanks Outback! read more

Best steak ever! I am a big fan of Outback Steakhouse, but this was my first trip to the Gonzales location. They did not disappoint. It was the same great service, the same great food and atmosphere. We got a table really fast, had a fantastic waiter, and possibly the best steak I've ever had. When I order it rare, that means I like it rare. Outback is the only steakhouse chain that seems to understand that rare means rare not medium. Great service, great food! read more

Absolutely worst service at any restaurant I have ever been to!!! If I could leave no stars I would....Feb 15 we went for my daughters birthday with about 16-20 people, we were told that we had to wait to be seated until another server arrived to work for this evening. Every plate that came from the kitchen 2 hours after we ordered was either cold or wrong, then to top everything off the manager came to the table to tell us that all the baked potatoes were served to the other people that came and ordered after us. Well after all that we decided to try them a week or two later to see maybe if it was just an off night. My family ordered curb side take away. Well after getting there and paying, the server came back to my vehicle to tell me they were out of ribs. So now I had to change my order and the rest of my food got cold waiting for them to prepare the other dish. So finally the last straw came today when I decided to give them one last try on my way to work. A simple single order, maybe they could get that right. Well after arriving at curbside and waiting 10 minutes no one came to my vehicle, so I walked inside to the bar and stood there 5-10 minutes before anyone approached me to see if I needed help. I finally got my order after approximately 25 minutes, put me hurrying to work. Once I got to work and checked my food the order was completely wrong I ordered a 9oz grilled steak (rare) and shrimp with seasoned rice and salad well I got a 6oz steak (well) and baked potato...SO IF YOU WOULD LIKE GOOD FOOD AND GOOD SERVICE THIS IS NOT THE PLACE TO GO!!!! read more

This location has definitely gone downhill. The hostess gave off unprofessional vibes, and other waitstaff walked around with attitudes. The grilled fish was dry and not appetizing. Definitely not worth your money. Not coming back to his location. read more

Quality has deteriorated. When you call for call ahead seating ask them when that time begins to run.

Yesterday I had the worst experience ever here. We walked in to get a table for two but had to wait over 15 mins when there was so many tables open and the restaurant wasn't busy AT ALL. After finally being seated we sat for over 25 minutes and no one came to wait on us but there was so many waiters walking around dragging there feet as if they had nothing to do. After realizing that no one wanted to wait on us we got up and left. At first I thought maybe because we are people of color because all the other people (not like us) was being served...but after reading the reviews I have noticed that they are this way on a normal. This business will fail if they don't change up some things asap. You don't deserve the one star I selected but that wasn't an option. read more

Got a table once we walked in around 7:15 but didn't get a waiter till 8:00 after repeatedly asking for one. The waiter brought us bread but told us to wait to order drinks for another lady to serve us but another waiter didn't come till 8:25. Then final we got drinks and we order our meal at the same time got our food around 9:30 are left around 10:00 so about a 3 hour experience for ur average steak. read more

Said we were going to try it again, and once again got cold food, and wrong order. We got there at 6pm, and walked right in to the bar area and sat down. Five minutes before they took our drink order and twenty five minutes after that we had our food order taken. Sirloin and garlic shrimp, and burger, onion soup...simple enough... no bread for another ten minutes...then when the food arrived it was cold and WRONG...ordered the 12 oz sirloin, got the nine..asked for medium rare got almost well done, cold potato and the garlic shrimp tasted like it came right out the fridge. We will not be back...50 bux for what??? read more

One star is only because everything wasn't terrible, the Mac n cheese was wonderful. This was the first time to eat in Gonzales but have had great experience at other locations. First off we ordered the blooming onion which was nearly burnt and mediocre at best. The wait wasn't long for food and it certainly was not worth it. The quesadilla and the avocado/crab stack our main dishes were uneatable, of course we were asked if we wanted something to replace it, but refused as none of the food was appetizing. We had to ask for silverware and napkins after our food arrived, the waitress seemed uncaring and distracted. Will never eat there again. read more

As everyone else says in these reviews - we are all a little reluctant to try a chain steak house. I was able to easily find a spot at the bar and order a drink quickly and efficiently with Cailla. She and Laura were two of the best servers I have ever had. I was worried about ordering a steak but they assured me that they def recommended it. So with a bit of hesitation I ordered a steak and it came out quickly and cooked to perfection. The reason I am writing this review is to ensure that the people at this Outback understand that the service I received while I was there as above any of my expectations for a chain steakhouse. I find it disheartening to know that tere was a man at the bar around me and I noticed he tipped $2 ON A $60 TAB!! Workers who work this hard do not deserve to be treated that way. I would recommend this restaurant and Cailla and Laura to anyone who has any hesitation about Outback Steakhouse!! read more

Quite possibly the worst meal I've ever had at an outback steakhouse. Ordered the 9 oz fillet, baked potato & Cesar salad. The fillet could not be even be cut with the steak knife they gave me. It looked like it had been cooked in a vat of water. It had scale hanging off of the outer edges. The baked potato was cold enough it would not even melt the butter. And unfortunately the trifecta in the whole deal was the Caesar salad was not crisp and cold. Just very disappointed in this outback steakhouse not at all what you would expect especially from a chain steakhouse that should be the same no matter where you eat. I did not take any pictures of the food because I figured it would be embarrassing for the restaurant to have those as part of this post. Try at your own risk this is not the first time I've eaten at this restaurant. Also it's not the first time I've been disappointed, it's just the biggest disappointment that I've had in six years of eating at this location every quarter when I'm in town. read more

We ate there last night on a Friday , waited an hour to be seated after 5 parties were seated before us. Was told they called in and was seated before of us because of that. If I would had been told that there was a 35 minute wait but if others called in it might be longer, I would have left. Empty tables were in abundance but no one could sit there because of call in by others who were still on their way. On a busy Friday night this is not a very brilliant idea. Our food was late , because the kitchen was back up with orders and the bar drinks were slow coming because they were backed up. Order a soup and salad and stuff mushrooms with crab meat and it was not warm neither was the soup. Salad I did not have, she didn't bring it. Husband ordered the pork chop and there was nothing on the plate but pork chop. Because she brought him my salad and brought me the soup. We both wanted soup and salad but was not going to wait around for anymore food. Our experience for the first time at the restaurant was awful. Will not go back again on a Friday and I can only imagine what Saturday would be like. I think someone in management should check on this site and see what is going wrong here. Will not be back there in the near future. We threw away good hard earn money there last night. read more

We walked in, and there was a crowd of people gathered. We were informed that to seat our party of 3 it would be 15-20 minutes. As I look around, there were many open tables. I overheard a conversation between a waitress and the hostess, in which the waitress said she did not want more than 1 table at a time. Okay, come on!! That is absurd. I have a customer service and hospitality certification. This was not handled correctly. As we wait, customers that came in after us were seated, and we were still waiting! Some of those parties were larger than ours as well. Once we were seated, it was about 5 minutes before the waitress came to take our drink order, we told her that we were ready to order as well. She brings out our drinks, and did not come back till she brought our food, about 25 minutes later. While handing out our food, she placed the first plate down, then reached over that person to give out the next persons food! You do not reach over a guest, nor do you stick your armpit in their food! I am also servsafe certified. Our steaks were tough. They had obviously been cooked to medium rare on one side, they were not flipped, and were only seasoned on one side. She then returned to bring our check. So she came to our table a total of 4 times. This was not good customer service or proper sanitation procedures. read more