Guilty pleasure no more! Why guilty? Chain restaurant that everyone disses. Why no more? The food quality and value has continued to go down. The service is still great, and the restaurant was clean, hence 3 stars. Last trip was on a snowy day and I wanted a good chook sandy. Went to Outback hoping they would come through, but it was tiny, bready, and while well seasoned, just less chicken. It was as thick as a dime, and probably a quarter of a breast overall. Had a "loaded" baked potato on the side, and while a tasty potato, and cooked well, it had very little of the loaded part. For that, and a 3.99 iced tea, I was in for over $20 before tip. Literally a Wendy's chicken sandwich has more protein than what I received. Still tasty, but no value with what you get. Value comes in a variety of forms, whether it be taste, price, or quantity, and... Outback was a 3 on taste, due to the 2 on the lack quantity (lack of breast girth) and potato toppings, and thus a 2 on the price, considering the value matrices of taste/quantity/price. Why not a 2, then, might you say? The people working there are great. read more

The steak was overdone, the potato was underdone. The fried foods (shrimp and bloomin' onion) both seemed to have been done in oil past its prime. The refill of tea came with no ice and was lukewarm. The requested second loaf of bread was never delivered. The Australian schtick was overcome by loud music and screens in every corner. Just didn't seem to be worth the price point they are gunning for. read more

It's been a month since the last review :) today there was indeed someone to deliver the curbside meals. We didn't know so we went to the door but then were assured it'd be brought out. However, instead of following a process of looking at vehicle make/model/color/spot number we watched her hand our food into another vehicle (DIRECTLY IN FRONT OF US) who then dug through the bag of our food, called the worker back to say it wasn't there's then she skipped to our vehicle to hand it to us... this is getting ridiculously out of hand. This has been reported this to the health department....also I'm missing the dressing for my salad read more

The service was good but the food was just so so. There was nothing special or just insanely good about the meal.

It was a great dining experience service was attentive. The blooming onion was very good it was served crispy and fresh. The pork chops were cooked perfectly to order, the ahi was said to be delicious read more

Outback Steakhouse - Very disappointed - Steakhouses Near Me - Matthews, North Carolina

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This review is overdue. I used Uber Eats to order lunch on Thursday, 03-09-23. I ordered the blue cheese pecan chopped side salad with blue cheese vinaigrette, 6 grilled shrimp on the barbie with fresh steamed mixed veggies, and over-the-top brussels sprouts, and a kids fruit. The shrimp and mixed veggies were good. The brussels sprouts were delicious. I know it was a kids fruit, but the amount left a little more to be desired. The salad wasn't the freshest I've had from here before; there was a little brown with the lettuce. This location is a go-to when I need a quick meal. Sure I'll be returning again in the near future. read more

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I always have a great experience here between lunch and dinner ! Alex was my server for today he was very informative on the menu and suggestions and everything he suggested was amazing ! I'll definitely be coming back for sure read more

This was one of the worst experiences I have had in a while. My wife and I went here for lunch. After seated we ordered a Dr. Pepper and a sweet tea. We also ordered the Aussie Cheese Fries. Drinks came and the complimentary bread showed up. Drinks were good. The bread was old and not even warm. Terrible. At that point we ordered our food. She got the sirloin and Alice springs chicken with sweet potato and a Caesar salad. I got a sirloin with fries and Caesar salad. Then the cheese fries showed up. This was really the only good thing about the meal. But the ranch was not the same. It used to have a kick to it but this did not. Not a big deal but still a thing. While eating that we also had our salad. Terrible salad. No croutons and incredibly bland. Almost no dressing. The food showed up and when it did it was a shock. My wife's meal was over $25 and as you can see in the picture, it was not worth the money. The nice picture is what the menus shows. Nothing like what we got. The chicken was reheated in the microwave. Very dry and not fresh. The steak had fat all over it and not cooked right. Terrible. On top of all that the table we sat at was not sturdy and the chairs were not comfortable. We asked for a manager and when they came out and asked what the issue was, she seemed very annoyed that we asked for her. She then began to make it out as if it was our fault that we didn't ask for things to be fixed. At the end of it she took my wife's meal off but this was an experience that didn't need to happen. Total price was $40 before tip. I recommend no one goes to this location. read more

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Amazing Outback experience. Blooming onion was perfect, food and service top notch. This location has it going on!!!! read more

Outback Steakhouse - Entree - Steakhouses Near Me - Matthews, North Carolina

The porterhouse steak was tasty, and my salad was good too. Although they didn't have loaded mashed potatoes, they offered a baked potato as a substitute. I really recommend their food. read more

Ordered the Tuesday Tails special to go for lunch today. The gentleman who took my order was friendly and detailed. My order was ready when I arrived and everything requested was included. I should have asked for extra ranch since the side salad is a generous portion. The lobster tail was great, but the sirloin was a little overcooked for my taste. Overall a fantastic experience. read more

Outback Steakhouse - Steakhouses Near Me - Matthews, North Carolina

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Awesome dinner tonight, quick and cooked right. Best Outback in Charlotte NC Come meet Mr. Carson operator & owner read more

Outback Steakhouse - Lovely happy ending - Steakhouses Near Me - Matthews, North Carolina

I was very pleased with today's lunch visit The greeting, service, food (entree salad) was much improved since my last visit three years ago. read more

said last time I would not order from them again, but I did, much to my regret. might have been worse than before! Steaks were the very worst I have ever received. Can't say eaten, because we could not eat them! They were too tough! Even got the salads wrong, wrong dressing! My husband said pota as good though. Great $88+ for a potato! Never. And I mean never again. Delivery was fine. read more

I honestly never miss at the Outback. Food is always on point! I love everything, but I generally get the wings, sweet potato or loaded potato and a salad with ranch dressing. Scrumtious! read more

Took twenty minutes to get a server and we had to flag him down. Floors are slippery for some reason. Onion came out quickly because she dashed away as I was requesting plates. Onion was tasty but for some reason, batter kept coming off. Steak was both undercooked and under seasoned. One star for the i.p.a. read more

I had ordered dinner for my family and asked to have it delivered through DoorDash. DoorDash royally screwed up and could not even deliver my food but someone else's food to my house. Upon calling Outback, I spoke to the manager Jonathan and he was extremely apologetic and had my food remade for us and delivered it personally to my house. A huge thank you to Jonathan for his professionalism and promptness and taking care of this issue for me and my family. read more

Outback for dinner. Loved the crunchy pecan, blue cheese salad, brown bread with sweet butter, coconut shrimp were very good - but the grilled shrimp and prime rib "outback" style weren't my favorites. Should have ordered the prime rib classic - the seasoning is just too salty/spicy for me. Sadly they were both overcooked. Willing to try it plain next time and will go for rare vs medium rare, but I don't recommend the Outback seasoning on shrimp or prime rib. Seems like a heavy hand, it was too strong for me to eat more than a few bites. Brussels were good, sweet flavor. Service is always amazing. read more

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Never eaten here before. Decided to order some loaded potatoes because they let me use their bathroom. Style Studio a few doors down doesn't offer bathroom use to its customers. read more

Outback Steakhouse - Happy environment and great customer service. - Steakhouses Near Me - Matthews, North Carolina

Lobster tails are delicious. Sweet, well cooked and flavorful. They were succulent and great with the loaded potatoes

Whenever we are craving a steak we usually pick outback! The spices and flavor is so good. This location delivers which is an added plus especially because I have a young baby at home. My go to order is the Outback Sirloin, house salad and sweet potato. Their bread is delicious so make sure to request it if you are doing a takeout order. Make sure you sign up for the rewards program because you get 50 percent off on your 4th visit. read more

Get a server/bartender with a better customer service personality. Scowling and short clipped answers were not needed. She could not have been tired as you just opened, and I was the 6th customer. But as she treated her co-workers with the same attitude, maybe a stint in the back as a dishwasher may do the trick. Meal was OK, not 25 bucks worth for 1 person but ok. read more

This was not my pick to go to and it only confirmed my thoughts. The service was very poor. We walked in and the host didn't make eye contact despite standing directly in front of him. The waitress grumbled under her breath several times. We had to ask for side dish plates to go with our appetizer and also repeatedly for extra napkins. My plate she handed me looked like it may not have been clean. I didn't bother using it. The blooming onion was super salty and greasy. The steak salad was abysmal with only 4 strips of tasteless meat and wilted lettuce. It's highly overpriced, poor quality, and disappointing. The cleanliness of the place is highly questionable, too. Do yourself a favor, skip it, and find a good local restaurant. I won't ever return! read more

Now I took my daughter for her birthday here. The appetizers were pretty good. The staff was polite and good host to the family. The drinks were good as well not water down like a lot of stores been doing lately read more

Outback Steakhouse - Bloomin Shrimp - Steakhouses Near Me - Matthews, North Carolina

Service was good, and no complaints there. Started with bloomin onion and it was delicious and came out fast, split steak and shrimp as well and was good. Got a side salad and it was very good with no complaints. Beer was good per usual, not too busy but overall a great experience read more

We ordered takeout. Food was delicious - we had the porterhouse, lobster, and tuna. Cooked perfectly!

Good day mate.My lovely wife and I did a walk about and ended up at the old Outback steak house. Well mate just let me state the everything we ate was smashingly great. We really enjoyed the blooming shrimp for our appetizers mate. Im adding some pictures so check out our plates mates. God bless all my fellow mates always read more

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Food was amazing better than all other outbacks I have been to. The service was outstanding I have been to some very expensive restaurants and the service here was better than all of those. It was very lively inside with a good amount of customers I could tell the food and service was going to be good right when I walked in. read more

S/o to our server Kyndall who made the experience great. She was sooo nice and the service was amazing! Yes.. for an outback! When: Monday 7pm. Food: 4/5 - the bread omg. Ask for extra butter and extra honey butter!!!! Soooo delish. Coconut shrimp was yum too. And ofc you cant forget the bloomin onion. Steak was alright- nothing special. Vibes: 4/5 - good ol outback... classic date night spot. Not loud at all. Great southern hospitality. Service: 5/5 - our server Kyndall was the sweetest girl ever. She truly made the experience 5 stars for outback!!! Other: Huge free surface lot in the shopping center. In the same center as Ross. read more

Our food was delicious and our waitress couldn't have been more friendly, knowledgeable or attentive. The ambiance was inviting. We had main course dinners and dessert! Exquisite!! We will definite back!! Highly recommend! read more

I had been craving a nice steak dinner for a while and decided to come to Outback to finally get my craving. I came with my husband and son. We arrived around 2 pm and it was not busy at all. We immediately sat in a booth and were able to get a few minutes to look at the menu before our waitor came to get our drink order. The place was not crowded at all and all the employees to our waitor were super nice and welcoming. We got the bloomin onion for appetizers, which was delicious, especially their bloomin onion sauce. It was nice and hot when it was brought out to us and had just the right amount of crisp that made it easy to eat and wasn't falling apart. My husband and I both ordered the 6oz. Steak with grilled shrimp, broccoli, and loaded mashed potatoes. My order was delicious. The steak definitely met my expectations, such as the baked potato and broccoli. Definitely what I was craving. My husband steak was on the colder side. He stated it felt like if it had been waiting in the window for a while. He ended up getting mashed potatoes instead of the baked potato, but he didn't care and accepted the mashed, but they were cold to the touch. My son ordered the outback burger, which he stated had a "sour taste" to it, and the bread was super hard, especially the bottom bun. Now my son will eat and usually never complains about any food so when he does, I know there is something wrong with the food. When we told our waitor about these issues, he did apologize and took off my son's meal for us and definitely took care of us. We have gone to this location before and most of the time never have complaints. Either way, it's not a bad location with plenty of parking options. Wouldn't mind coming back. read more

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After a few more visits and online orders I can say this location definitely delivers. My most recent order included Filet and Lobster and Filet and Shrimp dinners, with baked potatoes and side salads. I'm always nervous to order steak for pickup or delivery, specifically due to carryover cooking. With that said, Outback has it down. We ordered our steaks "medium" and they arrived just right. All orders come with a loaf of bread which is stellar! It is always so fresh and I recommend asking for an extra loaf! The salad is simple, but fresh, and their Honey Mustard dressing adds just the right ting. Overall, I have been to other Outback locations and can say they don't deliver like this location. If you're in the area I recommend giving them a try. read more

Outback Steakhouse lost at least $275 tonight. I called them 3 hours prior I told them I was bringing 10 people out for Hunne Bunnee s birthday celebration. I was told they do not do reservations but They would put my name on a wait list for that time. when arriving we were told there was a 2 hour wait. . Ended up at a lovely place called jekyll and Hyde. We were treated like royalty. #outbackisoutofmydininglist read more

My boyfriend and I ordered take out from this location last weekend & was extremely impressed with this location! I was immediately greeted by the sweet manager, Kayla, who offered me a drink while I waited for my order! The bar area was very clean & I was able to find a spot easily to wait. Only about 3 mins later I received my food! We both got filets and they were cooked perfectly to temperature. The manager also gave us some extra bread!! Thanks Outback! My new favorite location. read more

OUR FOOD WAS VERY NASTY AND COLD and the bread on the grilled cheese was very hard and just nasty and very long break

Well they tried their best at the end. Ordered a drink from the bar when I first sat down as well as a bloomin onion. The onion came out after our entrée and my drink still hadn't come out. Complained about it once to a server that brought our food. Then complained a second time. And finally got it. (Over half way through my meal). Manager came out and told us the our blooming onion was on the house and gave us an extra card for "next time" which I certainly will be using at another location. If I hadn't been compensated. Certainly would have been a 1 star. What can I say. All I wanted is my meal to come in order of how it is ordered not reverse ‍. Should be drink entree food. Not food entree drink. Cheers mates. read more

I had the prime rib sandwich and the meat was so tough I couldn't eat it. The manager was very nice and substituted it for a burger. The wedge salad, however, was the bomb and I would keep coming back just for it. read more

I had 3 $15 gift cards. After the waitress brought my check back, only 2 were redeemed. I was told one showed 0 balance. I know that is wrong because cards were a gift from a close family member. I only got $30 credit instead of $45. Also, both mine and my wife's steaks were burned instead of seared on the outside. I won't be back. read more

Avoid dining at this establishment. The food is reheated in one of three large microwaves, and there's a high chance of getting bread that has been touched by unwashed hands. Clean silverware is a rarity, even after supposedly going through the dishwasher, as it often comes out with food residue, straws scattered everywhere, and pieces of large food. Maintaining hygiene is not a priority here, and finding clean plates is a challenge, requiring sifting through a pile. The management is subpar, and despite reporting harassment by co-hosts to the proprietor Kubeai, no action was taken. Attempts to escalate the issue to corporate, including reaching out to the CEO, executive vice presidents, and other high-ranking team members, resulted in no response. A follow-up email led to contact with a corporate Senior Labor and Employment Specialist named Richard Guerra, who exhibited a lack of friendliness and customer service. Inquiring about potential actions to address the problems yielded little assurance. Richard Guerra mentioned calling the owner but conveyed a sense of indifference. The overall impression is that both the owner and corporate are indifferent to the unsanitary conditions and risky environment at this so-called restaurant, demonstrating a lack of concern for their employees' well-being. Furthuremore, they do not have any management members so they are constantly having to pull in managers from other locations. These call in managers are super nice and we're more managers to me than any of my actual "managers" read more

Filet mignon, asparagus, baked potatoe, a ribeye and an onion blossom. Service was on point as well as the entire meal! Best food at an Outback we have ever had. Not out typical place for a steak. The steaks were cooked to our liking, which can be a difficult thing. The asparagus was young and fresh. Only thing I would change would have been to cut off the bottom 2" because they are naturally like straw. The garlic butter on the steak and asparagus was very good as well. read more