We ordered carry out, so can't speak to the dine-in experience, but for the contact we did have the person we interacted with was a gem. The food was 5 stars. We had a Rib Eye and New York Strip and those steaks were loaded with flavor and didn't offer any resistance. Cooked exactly as ordered, juicy and just a supple mouthful of tenderness. The sides including the breads were spot on. Lightly crispy, fluffy inside and perfect company for that amazing spinach dip. Of the steak houses we've ordered from in the Charlotte area, this one is the best. Better even than some higher end and much more expensive establishments in the area. read more

Probably the worst (except the waitress as she was ok) Longhorn Restuarant I've ever spent money at!! Ambiance was good but waitress was good. Although she forgot the lemons from the bar. The "new chef" was to blame. Left the the outer cover on the Brussel Spouts and they were green and coarse. Waitress didn't tell me an up charge for the sprouts. She didn't ask if I wanted more water - but I did. Steak was over seasoned - like it was seasoned twice and chef forgot!! - Wonder was drug he was on? Waitress did a fabulous job in getting our grandkids ordered correctly. - She got ok tip. Even though we live 10 minutes away I would be happy to find a better ManagedLonghorn if it meant driving twice the distance. read more

Sorry, Longhorn. Completely missed the mark tonight.?I ordered curbside pickup which is typically great. My 6 oz Flo's Filet ( ordered as cooked medium) was not only the thinnest filet I've ever eaten, it was cooked well done and so dry I could barely swallow it. My grandson ordered the salmon which, again, is usually great. He said it tasted very fishy tonight, not fresh as it normally does. Very disappointed. Too much money to spend to have this experience. read more

LongHorn Steakhouse - 6 oz Filet Mignon (Flo's Filet) - Steakhouses Near Me - Matthews, North Carolina

Came on a Wednesday around 6 pm and apparently for a table of 2 it was going to be about an hour wait. I think they were very short-staffed. We ended up sitting at the bar to order a meal and drinks. Service was slow but the bartender was super friendly and efficient. Steak and shrimp were good. Not the best but still edible and flavorful. Overall no complaints, We understand some businesses are short-staffed at the moment. Big parking lot with plenty of spaces to choose from. read more

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The food was great and I had a pleasant experience. My major issue was I had (2) $25 gift cards. I used both but had the bartender leave my coke on the table so I could tip. I had about $15 left on the gift card. I went to another Darden chain restaurant today and come to find out they gave me the empty gift card back, not the one with the $15 on it. Not sure if this was done on purpose but I'll never dine here or at any of their restaurants again. read more

Went to Longhorn for lunch today. The lunch was delicious and the price for lunch was even better. To get these meals for less than $10 each is incredible. My wife got the chicken sandwich and a bowl of Lobster and shrimp chowder . I got a salad and French Onion soup. The food was so good and the server was excellent. We got in and out in a timely fashion. read more

LongHorn Steakhouse - Crispy chicken with Lobster and shrimp chowder - Steakhouses Near Me - Matthews, North Carolina

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I came here for dinner and had a great time. The servers at the bar were very friendly and attentive. I had the spinach dip, dragonfruit margarita, Parmesan crusted chicken, broccoli, and Mac & cheese. My friend orders the lamb chops. It was all so good! The only downside was the food wasn't hot when it came out. I would definitely recommend this location. read more

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Very very very very very very very very good. The food was awesome and the vibes cere amazing

I tend to visit this location most often. My last visit was to use my birthday gift of a free dessert with an entrée purchase. I ordered the farm fresh field greens with grilled salmon salad and the cheesecake; the order came with complimentary bread. I ordered online and the order was brought to me on time. After a long day, the salad was so good. I think the cheesecake tasted better because it was free. Looking forward to returning soon. read more

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Went for dinner on a Monday night. We were seated immediately. Our server was friendly and efficient. I had salmon and shrimp, husband had baby back ribs. All of our food tasted delicious. We would definitely go back to this location again. read more

Food was delicious and the service was amazing! The drinks from the bar were delicious as well

Great food and service. The food was cooked perfectly and taste wise. I was greeted with kindness and urgency. The ambiance in the restaurant was very pleasant and the vibes were nice! read more

Walk in at 2pm. Literally only three tables active in the house. Nobody at the hostess stand wait literally 3 to 5 minutes the girl finally lazily walks up. Without so much as a hello ask for a table for one she said it'll be a 5 to 10 minute. Wait there's nobody in the restaurant. How are you waiting? There's 20 tables open. I said OK not interested. She's says OK bye. If this is the way you treat your customers you're gonna be out of business real soon been in Longhorns hundreds of times over the years won't be back. read more

Best long horn I've ever been to! Great service, amazing food! X took great care of us! We"ll be back!

I really never complain or send food back but I had to comment on this occasion. First ... No prime rib on a Saturday @ 6? So I opted for the ribeye and asked for medium rare. The steak came very much or the rarer side. Ok no deal breaker yet. Started to enjoy and the steak was tough, stringy no flavor. I was really disappointed since the Ribeye cut is normally a nice cut. The service was fine an no complaints there. Next time back to Texas Road House. read more

I just got off the phone with Lonnie the manager at this location. My family and I were there for dinner this past Sunday. I informed him that on my bank page and additional $10 was added, He said he would research it. And he called me back and said that the $10 was refunded. That the waitress had done some incorrect math and gave herself an additional $10 tip on top of what I gave her. And that was pretty much it. So I guess it's OK for employees to add tips after the transaction is done with. I will not be returning to this location since they allow Their service to steal from their patrons. What do you think this guy Lonnie should've done instead of just saying we refunded you the $10 and we're sorry about what happened.. What happened was extremely serious if I wouldn't have noticed the additional $10 was added to my bill after it was closed off. Be very careful with this location and the servers adding extra tips to your tab after you leave. read more

LongHorn Steakhouse - This is my receipt. It has the servers information who changed the tip. - Steakhouses Near Me - Matthews, North Carolina

The food was very tasty, I ordered the ribeye with bone, but my wife pointed out that the air vents were quite dirty, which detracted from the overall positive experience. read more

Very disappointed. They were completely out of ALL red wines. We ordered an order of brussel sprouts (their special on the menu) and they told us they were out when they brought the meal, so no side. My loaded baked potato had very little toppings. The waitress had no clue what the other special was or what could come with it. We spoke with the manager, and he explained all these issues were things out of their control. He did offer me more toppings for the potato. For a $90 meal check for 2 people, completely outrageous. read more

My husband and I sat at the bar today for dinner. We ordered our meals and drinks. While waiting for our meals we observed roaches crawling on and in the draft cooler. We continued to see the roaches and told the bartender that we wanted to cancel our order. We asked her to look and she did see and acknowledge the roaches. She then alerted the manager who said he could not come talk to us. Seeing multiple roaches crawling around is disgusting and to have a manager all but ignore the issue was troubling. Please be careful eating and drinking at this location. read more

Usually have dinner here during the week. Theres something on the menu for everyone in your group. Their steaks are consistent and their salads are very good. There isn't usually a wait for a table. Their jack and coke mules are tasty! The ambiance is casual and fairly quiet. read more

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Absolutely horrendous! My husband & I have gotten carryout quite frequently from Longhorn over the years, but wow has it gone downhill! We made the grave mistake of eating from this location again since we complained about our last order; we were given a gift card for as reimbursement. My husband ordered a simple burger that was supposed to be medium. It was RAW! My steak was so so as usual. I called & spoke to a manager who was very unapologetic, short & not empathetic in the least bit. Later that evening I had food poisoning. This is the second time! It's very sad that customer service has gotten to be almost nonexistent & it's obvious this chain does not give a toss about its customers! read more

LongHorn Steakhouse - Completely raw inside, disgusting!!! - Steakhouses Near Me - Matthews, North Carolina

Of all of the Longhorn Steakhouses we have visited, this one is among the worst. Wife had a medical appointment and after that, we went to another restaurant that we frequent that turned out to be closed because of a planned closure we did not know about. Got on Independence Blvd and went to another restaurant and it was totally closed forever. Not just a planned closure. Went another couple of miles further and saw the sign for LongHorn which we had dined at several years ago so gave it a shot. Big mistake. Totally ignored. Probably between 4 and 5 pm and almost deserted. Could not get someone to seat us. I will say, the White Mushroom Appetizer which is one of our favorites was good. My wife ordered the Flo's Filet which it showed up was cold and very tough. I had a Prime Rib Sandwich which was decent at best. Had been a number of years since we dined here because we had moved but do not recommend. Quality of the food with the exception of the appetizes was poor. Service was mediocre and since LongHorn Restaurants use the same overall footprint, what can I say. read more

I spent $101 and the food was absolutely awful. I had to take the food back and get my refund. It was absolutely awful horrible.

Went in for an easy dinner. Started with the $6 Margaritas. Basically water with margarita mix stores in and poured into a salted rim glass. Ordered the Texas Blossoms for appetizer. They were heavily breaded and salty, not good. For entrees we ordered the Ribeye meal, Half rack ribs meal, and the Salmon w/shrimp meal. Asked for a Medium steak but received well done and had to wait for them to prepare a new steak. It was over seasoned and had a weird flavor not sure if meat was going bad but again not good. Salmon over rice with potato and fried shrimp was decent but again overly seasoned. The ribs were at least fall off the bone tender. THE OVERALL THEME OF OUR MEAL WAS SALTY. Service was good and environment was clean and relaxed. read more

Social distancing and masks are a must. Last night we had take out at Longhorn. It was a decent crowd dining, but we didn't dine in. The food wasn't hot, but It was warm. My husband and son heated their food up at the hotel. I had a salad with well done salmon. My husband and son had steak, mashed potatoes and broccoli. One had well done and the other had medium well. We all enjoyed the dinner. We are waiting on our apartment, so we chose this location. read more

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Much better experience this time! They are doing a great job considering the staffing shortage and we were originally told 25-30min wait, but they sat our Party of five in under 15mins. Meal was great and kudos to the staff for still providing great service even though you could tell they were short-staffed and stressed; our waitress was great and attentive even tho she, along w/the others were running around like crazy to accommodate everyone. They were also still following sanitation and safety protocols, which my parents who had not been to a restaurant since last March, greatly appreciated as they were very nervous for this first outing. Friendly reminder to remember that we're still in a pandemic and to respect waitstaff & give them a break; they really are doing their best! read more

LongHorn Steakhouse - The 6oz. Renegade Sirloin* with 8ct. Redrock Grilled Shrimp - Steakhouses Near Me - Matthews, North Carolina

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My service was terrible. Took a little while for a server to come by but I needed time to look at the menu so I wasn't bothered initially. Until, I asked for an order of bread with my salad that didn't come until my entree came and sat for 15 minutes before it arrived (after we flagged our server down & asked again). Initially, we asked 2 people including our server for said bread & apparently they both assumed the other would do it. My table NEVER received drink refills and my entree was flavorless to the point I didn't finish it. We initially ordered drinks from the bar the first time we saw our server & would've been eager to get another and dessert at the end had she actually came back. I would like to note that the restaurant was not packed out but even if it was, that's not how you treat a customer. For an almost $100 tab just to leave thirsty & hungry, I will NOT be back. I would also like to include that there is a QR code on the table for a quicker mobile pay. I'm not sure if this is new or if our server just didn't enter our meal properly but it didn't work and said we had no items - making us have to flag our server down again, just to pay and leave. read more

LongHorn Steakhouse - Steakhouses Near Me - Matthews, North Carolina

Very good experience with a group of seven. We had 2 calamari appetizers and steaks around for half the table and salmon cooked up some way for the other half. Everyone enjoyed their meal and the service was good. read more

Wednesday evening, not crowded. Took disinterested server to never bring the set of silverware that we were missing. Bought the one glass of wine 15 min after other drinks, never cane back to re-fill. We ordered food but we ended up paying for drinks and walking out. Never again! This place has been on a slow decline for a few years. I think they have descended. read more

Stopped by this location on our way home from Charlotte airport. It's Longhorn so I don't expect 5 star dining but at one time this was a decent chain. We were seated quickly and the server was polite albeit rushed. The ambiance was typical of Longhorn chains and unremarkable good or bad. The food was served quickly but missing the salad I ordered. That really wasn't a big deal and the server was quick to bring out the salad but when he immediately offered up a discount (which I didn't need or request) I should have known something was up. The food.... that's the problem. The baked potato was served hard and cold. The steak (ribeye) had little to no marbling and was tough as shoe leather. The steak was undercooked but edible since I am OK with medium rare to rare steaks. I did remark on the potato and the server quickly brought me a replacement (also cold) potato. I ended up not eating either of them but did package them up so I could heat them properly and eat them later.... I mean really, it's a potato- it doesn't get any easier or basic than that. In short- if you're looking for steak "fast food" and are looking for speed over quality then this is a decent option. If you're looking for quality relative to price, go to Texas Roadhouse. read more

We came in on a Sunday afternoon. The service was terrible with plenty of open space the host tired to seat us by the bathroom and then waited 25 mins in the half empty restaurant to never have the server come to our table. The server of the section walked past our table 4 times and didn't even acknowledge us. We decided to sit at the empty bar where they helped us. Bartender was great however I asked for my steak to be medium well it came out medium almost medium rare and the mash potatoes were ice cold. They need to work on server hospitality and correct steak temperatures! read more

I've gone to my local Longhorn Steakhouse many times for lunch and have never been disappointed with the food and service. Great menu with lots to choose from and everything is always prepared well and tasty. read more

We didn't have a good experience or enjoy our food today. Joe was our server, first of all we sat next to a couple that sounded like he was gagging and clearing yuck in his throat the entire time. Joe never came back to check on us to see we needed anything and lied about the food servings. We ordered salmon dinners. He said they came with rice and salad which we were fine with. He then said we would also get an additional side. After telling the other sides I committed that was a lot of food.He then said I could take what I didn't eat home. I was fine with that until we got the check and noticed he charged us separately for the sides. LESSON LEARNED!!! read more

I love longhorn, this location especially, lately though I've tried giving it another chance after being upset/disappointed with the food the last two times, but I've been completely disappointed. This past visit was my last visit. I get the same thing every time a fillet medium well with brussels sprouts and a side of loaded mashed potatoes. The only thing on my plate that was good was the brussels sprouts. My steak was undercooked also tasted super charred like the grill needed to be cleaned. My loaded mashed potatoes were barely loaded, the cheese wasn't melted. I got Parmesan crusted on top of my steak and that tasted like old just nasty cheese never what it's usually tasted like. I was just very disappointed. I didn't even eat my food because the steak was so bland, undercooked, bloody & nasty so I definitely wasted my money. But I say all this to say I do feel like this location is getting worse and worse and I do hope that they get better before it gets to the point of no return. read more

My wife and I ordered the filet. Both medium. Mine came out raw and hers was well done. I will have to say that in my honest opinion the steak was a piece of sirloin and not a fillet. It was so heavily seasoned with pepper and extremely tough with lots of grissle throughout. Service and waitress was excellent however the food was well below par. Huge waste of money. Never again. read more

Went here for the first time in years with my dad and husband. We were seated right away and thought the decor was cute because it was very western themed. I signed up for their email club and rewards club. The email club gets you a free appetizer. We ordered wings and the restaurant serves complimentary bread. The wings were delicious. They come out salt and peppered and well seasoned. There is buffalo sauce and your choice of dressing on the side. For entrees we got a bone in ribeye, and two filets. The steaks were all cooked perfectly and were really delicious. I got a sweet potato side and the boys got potatoes. They come loaded for no extra cost. The side salads are a very nice portion. We had a great experience! read more

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Walk in at 5:15 on a Friday night. Very few there & no ones else in line. Was asked to wait 15 min. We waited the 15 min. Then they go to seat us & the host takes us into bar to a single booth in the corner & proceeds to sit us there. Really? Did I get dressed up for a nice dinner with the family (including my child) to be seated in the bar?????? Are you kidding me. Like I want to watch people drinking in an unattractive bar and watch a worker in a cell phone with her feet up in an adjacent booth? How appealing. They didn't even ask me if I wanted to sit in the bar. Ask for a manager and they say the dinning room is full. That was total BS. The Manager had a Passat attitude and Sid to me "other people have no problem sitting in the bar". Why do I want to sit in a bar with my child??? Really?????? He was pathetic and zero help. read more

It's sad when you walk into the bar and there's no bartender there for five minutes... As they look at you from the wings, sitting at a dirty bar, and not even acknowledging you... We walked out... good job read more

The food was good. T-bone steak, Flo's steak, baked potatoes, stuffed mushrooms, salad. The wine selection was very basic and not very good. It does not need to be expensive to have a better selection. The server was very nice but needed additional training. Gave us a to go box that was too small for my steak. He should have seen what he needed up front. Asked if we wanted dessert, I said maybe but he did not bring us a menu to see what desserts were offered. Next thing you know he brought us a check. Lastly, it was very warm out and warm inside. I was too hot to finish my meal. The app on my phone said it was 78° inside. The booth was so large that I had to move forward in my seat just to get close to the table. Not very comfortable seating. I had to stop eating in order to lean back in the booth. Did not like the booth at all. Will be a while before we think about returning. read more

Great dinner tonight. Everything was prepared very nicely and server, Erin, was especially nice and took good care of us. Highly recommend read more