This place is ridiculous. How it can get so much business for being so poor is beyond me.
I went with a group of co-workers. There were 15 people in all. Since they don't take reservations, we arrived early, very aware that we would wait for awhile. They said a half hour to 45 minutes. Not a problem. We waited at the bar. When our table was called, we went to sit and realized that the table was two chairs short. We tried to squeeze two more chairs in but realized it wouldn't fit. Two people grudgingly volunteered to sit at an open booth that was clear across the room, with no apology or remorse from the host.
Because we had such a big group, two waiters took care of us - good idea, considering most restaurants you go to with a big group takes forever. We got our drink and food order in and all was well. My co-worker and I split an appetizer, the Mac and Cheese Bites. Before we had ordered, I pointed out that 6 bites come with it, so it would be easy to share and split. However, when we got the bites, only 5 arrived. I mentioned it to the waiter who called me out, saying that only four come with it and we got an extra one so I should be happy with what I have. Getting quickly irritated, I asked for a menu to prove him wrong. He didn't come back until after our main meal was served. I asked again for a menu (at this point I really could've cared less about the bites, I just wanted to be proved right.) and he said he'd be right back with it. Half way through our meal he finally brought us two more bites, saying that it should've come with 6, not 5. "My bad" was the words he used. Really? An apology was in order, not a "my bad".
One of my coworkers ordered a salad with her meal with a side of blue cheese dressing. After she put it on her salad and took a bite, she immediately spit it out, saying it tasted sour. We all sniffed it, it was definitely spoiled. We brought it to the waiters attention who said he'd check the kitchen. He said the date was good, so the dressing must be okay. "Maybe it's all of your noses." We were not happy. He asked if she wanted a replacement salad, she said no.
When we got our meal, it wasn't the greatest. First off, I ordered steak, medium rare. I got a steak cooked well. Yuck. It was tough. I also ordered a bacon/bourbon seasoning on the steak, wasn't good and it didn't improve the flavor at all. Everyone complained about the mashed potatoes as well. Absolutely no seasoning and extremely bland.
Overall, 11 out of the 15 people were disappointed in their food in one form or another. Bland, over or under cooked, or spoiled food ruined our night out. Also, whatever happened to "the customer is always right?" Arguing with me over the number of Mac and Cheese Bites was ridiculous.
Oh, and my coworker with the spoiled Blue Cheese dressing? She missed the next two days of work from food poisoning. She said she called the restaurant the next day, telling them of her sickness and they told her that it must have been just a coincidence.
Yeah.
Never going there again. I'd much rather give my money to Logan's or even Ponderosa than this shit hole. read more