I have no complaints. I expect an outback to have a slight wait on fridays. Food was correct and the service was also great. The GM made a stop by our table and showed great hospitality. My kids love it here. Bathroom was 10/10 as I'm a stickler for cleanliness. Toilet paper was fully stocked and ready for business. You can play tic tac toe with the squares on the steak amazing experience. read more

Food and service great here today especially service by Jordan. Very clean restaurant. We always come back!

We tend to go here a lot because their steaks are always consistent and made deliciously. The service is always outstanding and the wait personnel are very attentive. As for the ambience, we always enjoy relaxing with a good meal. read more

Super attentive service I'm grateful for that. Shout out to Lizzie (hope I spelled that right) for her first day she did great and didn't make me feel like a burden for my particular nature I think it's just a me thing but I cannot do drink specials at chains, they are all too sweet for me. I just decided to be a drunk and add a whole different shot of vodka to my drink. Which actually cost more than the drink itself (for why?) I had a Caesar salad with medium steak on top. Cannot complain. Sorry for the pic I took it a bit late woops I was hungry Since I did say I can't stand sweet cocktails I do wish I had more of a heads up however this wasn't my waitresses fault as she is not 21 yet so she had not tried it. I do believe a manager came to me and made sure I was ok. She didn't have to but she comped me for the drink and only charged for the shot. That was super nice!!! Not usual Outback visiter but their lunch specials are great, give it a go! Thanks Lizzie read more

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Let me start by saying I have no complaint about the food except for the wilted salad and of course the overall expensive price of everything which I know the economy is the reason. But the service was not very good. I had to ask 4 times for lemon for my diet coke. The waitress had a new employee shadowing her and she was so talkative with them that I was being overlooked but she was sure to come by several times asking if everything was satisfactory. Naturally I didn't want to embarrass my guest so I didn't say anything. Also when ordering I believe when they are suggesting extras they should remind the customer that there is an extra cost but she just rattled off mushrooms , onions like it came with the steak. Needless to say I found myself paying over $110.00 with 20% tip for two people. Outrageous to say the least. read more

Steaks are great and very consistent. Service is always on point and food is served very hot. We have been here at least 20 times and never had any negative experiences. read more

Elite service and has been this way for several years. Always an incredible experience. Amazing management. read more

Outback Steakhouse - Steakhouses Near Me - Wilkes-barre, Pennsylvania

Curbside pick up. Burgers no taste what so ever Very sloppy presentation. Tomatoes lettuce 1 pickle slice were placed under the burger bun not on it. No onion as advertised Bottom bun in pieces. Will not not order again. Sad read more

Overall this place is solid and consistent. Food is always fresh and prepared to your liking, If a steak comes out wrong for some reason, they will give you a do-over. The manager is always visiting the tables to check up on the customers, which is a very nice and important touch. Wait staff is pretty good but I do have one complaint. Do not allow women with the extra-long nail extensions to be servers. It's gross and quite a turnoff when those nails are always coming into contact with your food and contact areas. Either take them off for work, or don't work as a server. Same for nose piercings. Sorry, these are not attractive for the customer to look at up close. Come on people, these are just common sense aesthetic issues here. Thank you for indulging my vent line. read more

Only good thing was the customer service food was terrible drinks , steak was undercooked

Had a very good meal at a very reasonable price. Service was also excellent. Will definitely go there again.

Oh my god. The foods AMAZING. I mean a million times better than Texas Roadhouse. Don't get me started on the seasoned rice bc I wanted to take home just a big box of that it was so good. Service is awesome as well read more

Food was as expected for a chain restaurant and the staff was very friendly and timely. Got to give it to them for politely and professionally meeting the needs and complaints of an older, middle class Karen and her backwater town family. What you can complain about at an establishment where the surf and turf entree costs twenty dollars, I'm not sure. They found a way though. Staff was a bunch of saints satiating the entitlement complex. I'm just still laughing at the fact that their cocktails came with an entire orange rind as a twist. read more

Outback Steakhouse - Steakhouses Near Me - Wilkes-barre, Pennsylvania

First and foremost, the service was stellar - our waitress Janelle was pleasant, professional, and very attentive. However, only two entrées, zero appetizers, one cocktail each (two of us) and one to-go dessert, $150! little high for a franchise restaurant. read more

The bartenders and servers were all so pleasant and attentive. The food was cooked perfectly. I usually don't visit this restaurant but I plan on going more often. read more

The service is horrible. Each time I come they get my order wrong. I ask for lemon in my water and I'm waiting for about 20 minutes. I have to ask more then once to get what ask for. read more

First time trying Outback and it was great all around. Had one of the steak choices, cooked perfectly and tasted great. Sides were also delicious and good portion. Prices for everything was amazing considering the quality. Drinks were also good and reasonably priced. Our waiter was great and looked after us very well. All in all a great spot here, we had a good time. read more

Our service was fantastic and our server Eric was a fantastic server. Very considerate and compassionate always keeping our table full! The dinning room was also very homie. read more

We were here on Friday, 4/23/21, for first the time. We came here to celebrate our sons 11th birthday. He has a great bday dinner. We all did. And I must say, our waiter, ISH, went beyond our expectations. He was so on top of things, not to mention putting the biggest smile on my sons face by surprising him with and ice cream and singing. We will definitely be back for this reason. And be asking for Ish's section. Thank you for the wonderful experience. read more

Excellent curbside service. Friendly and fast service . The wings and the steak dip is the boom. Never been in the dining room at this location but I'm sure is excellent too read more

I live over an hour from Wilkes-Barre but when I'm here, I love to go to the Outback Steakhouse. Waitstaff is fast and friendly and I'm pretty sure a manager always stops by to check how the experience is. Wednesday is my favorite day to go for lunch with the $11 sirloin steak deal. read more

Outback Steakhouse - Bloomin onion - Steakhouses Near Me - Wilkes-barre, Pennsylvania

Service was AMAZING, food was bad got a 14oz ribeye and 8 of the 14 oz was fat. But overall a ok place. read more

Outback Steakhouse - Steakhouses Near Me - Wilkes-barre, Pennsylvania

Ok so everything was good but the new pasta Kingsland Pasta I ask for extra sauce when I ordered it. Ok didn't get the extra sauce and they told my son they ran out. So the problem I have why not call and say that so give the costumer know or the chance to order something else. I was Completely dry. read more

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Not exactly haute cuisine but there just aren't steakhouses in Wilkes-Barre that aren't chains. Still, Outback does a pretty good job with their call ahead seating, glossy menus and an odd Australian theme that just seems forced. At least the waitstaff aren't faking Aussie accents and saying "G'day, mate!" I opted for the sliced sirloin with a wedge salad to start. The salad was perfect. A nice sized piece of iceberg well topped with blue cheese and red onions and halved grape tomatoes. The steak arrived just as I was finishing off the salad. Cooked right to order with a scoop of garlic mashed potatoes and al dente broccoli, the beef was topped with a nice brown gravy (thicker than au jus) and sliced into larger than bite-sized pieces. Very good stuff here. No dessert today for me. This was a good sized meal. I can see why Outback continues to do well. They serve decent steaks (and other stuff) and they manage to do it at a decent price point with good service in a nice, clean and organized restaurant. Keep it up. G'day! Dang it, now I'm doing it. read more

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Great place if you want a nice relaxed atmosphere to eat a nice meal. Staff was friendly, especially our waitress. Very sweet and helpful and explained us different dishes when she knew it was our first time at Outback. For our appetizers we got the coconut shrimp and the bloomin onion petals, which are very easy to eat since they are so good yet light. My boyfriend got the pork porterhouse which he got a side of the bbq sauce since it was a bit plain without it, still was juicy and delicious. Ribs were falling off the bone. We finished every last bite, didnt remind us too much of Australia more of a classic American with some Australian twist. Would definitely come back though read more

Outback Steakhouse - Appetizers, coconut shrimp and blooming onion petals - Steakhouses Near Me - Wilkes-barre, Pennsylvania

Great service from Ish the food was amazing. The food came out quick. Ish made the dessert special for our table

I ate at the bar. Bartender was great. She had wonderful suggestions. Had the grilled New York Strip and added the coconut shrimp, vegetable mix and mashed potatoes. Everything was great. Steak cooked to perfection. Vegetables were steamed crisp (perfect) and mashed potatoes were very moist.. read more

Stopped in with my wife for steaks. The service was great but the price is a bit steep and the spice they use on their steaks is awful, do yourself a favor and order without. read more

My wife & I always enjoy our dinners at Outback. However my complaint is that we were seated in a dining room next to a crying, screaming toddler. A hostess should not do that to senior citizens, I'll insist on a booth in the bar area or being moved next time, hope not ever again. read more

Our waitress called by her wonderful nick name Christmas ( Christene A) was one heck of a waitress. She informed us of what's on the menu so that we can see either by paper or a QR reader. She politely explained to us the seafood, and steaks , how they were cooked with all the appetizers. Food came out hot and fresh and tasted excellent!! So if anyone wants a great waitress just ask for Christmas!! read more

Oct 2019, the restaurant actually sent me reimbursement in the mail. It's a few years after I was there, but I am willing to give Outback another chance. Appreciate their willingness to make it right! read more

Quality has gone down since they opened. We used to come here all the time! Disappointed. Today my steak was cold and also overcooked. The veggies were more raw then steamed. Not coming back. read more

garbage food! boneless bites were dry looking like they were from 8 hour ago.. worst food I have ever eaten! Pizza was decent..also not worth 24$ in my opinion. read more

We had such a great waiter during our visit to Outback, Ish. He was patient, attentive, and went above and beyond to make sure we had a great experience. And, of course the food was great too. ;) read more

Hadn't been to Outback in a few years. After this experience , I can clearly see why. Arrived and we were seated immediately. Received our drinks in a decent amount of time. Waited a good 10-15 minutes for bread. Ordered a Bloomin Onion as an appetizer. It was decent and came out as we finished the bread. Dinner Salad was average but fresh. That's where the good part of our experience ends. For the main course we each ordered sirloin with potato and coconut shrimp. The food arrived and the shrimp were much smaller than they were on previous visits however still tasted good. My steak was very well done despite having ordered medium, my wife's steak was properly cooked. Both of our potatoes had issues. Hers was literally 1/4 of a cut sweet potato, which tells me they're skimping on product. My potato was supposed to be loaded and came out with only butter. They did correct both these problems, but the sweet potato they sent out was equally as puny. My replacement potato was good. The manager/owner came to our table and said he'd have a new steak cooked for me. The conversation was awkward at best with him saying the word perfect about 20 times. Well, let me tell you the whole experience was far from perfect. The new steak came out and it was cooked to the correct temp, but by that point, I just wanted to leave. We got the check and then waited easily another 20-25 minutes for our server to ring us out. Outback used to be much better in service and food quality. They have gone downhill very fast in both areas and we will take Longhorn any day. I will also leave this picture, keep in mind multiple servers and the manager were at our table and no one could be bothered to clear the table of any of the dishes. Not again Outback, sorry.. read more

Outback Steakhouse - Steakhouses Near Me - Wilkes-barre, Pennsylvania

This continues to be a favorite of ours because the food is excellent and the staff and management soars above all. The chopped salad is excellent. Special thanks for the service to the manager Ed and waitress Roxanne. read more

We stopped in late for a meal at around 915pm . The hostess seated us and the waitress was very nice. My wife ordered a salad and chicken with a sweet potato. I ordered the bbq ribs and chicken with the seared tuna ahi appetizer and a Fosters. We had not been to this restaurant and it was our first restaurant since COVID so we were a little nervous and had high hopes. The waitress was great but the Ahi Tuna was not. It had an overtly fishy taste. You couldn't really smell it because it was served cold over a salad. I have a background in foods and regulatory affairs so I advised the waitress to tell her manager that this tuna can potentially poison anyone who eats it. Scromboid poisoning is common in tuna that has decomposed to allow histamines to develop as was the case with my appetizer. I am concerned that because it is seasoned with pepper and served with a sauce that masks the taste that the fishy taste can be overlooked. I returned the tuna and got a bloomin onion. It was very greasy. The fryer temp may need to be adjusted or cleaned. Other than these two issues the food was decent. The ribs were exceptional and the chicken was well seasoned and very tender and juicy. The broccoli and potatoes were delicious. My Fosters was so so. I don't know if it's served from a tap but I would prefer the oil can because it did not taste Like I remember in Australia . Well conversation with our waitress was excellent but otherwise I may have to cook my own Shrimp on the Weber in the future. read more

Service was great the employees were on top of everything...food amazing yummy flavors will be going back

Call ahead service was great. Overall good was good other than having my salmon come out cold in the center twice. GM was incredibly responsive and corrected the issue right away. read more

We had our daughters high school graduation party here in their event room which has easy access to their back deck. From the time I booked the party back in January 2023 to the actual date of the party everyone was beyond helpful and accommodating. The food was excellent and the service was great. I highly recommend this establishmnet. We received many compliments on the food and the size of the room. It ealily accomadated our 71 guests . ​ read more