Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

This is my 3rd or 4th experience with Custom Exhaust and Brakes. Each time has been a good…read moreexperience. They know what they are doing and are good with the mechanical as well as the computer codes, sensors, etc. They have also been prompt and accurate with the time and cost of repairs. And they are very polite and seem to really appreciate their customers. Their space for parking is limited, but they seem to have a system that keeps things moving. Thanks, Jeff

These guys and gal are absolutely awesome. Best price in town. Saved me $3000.00 dollars. If I…read morecould give them a 10 star rating I would. They really know their stuff.

Excellent quality work, good value, I like this shop. It's no nonsense fix it and be done. They be…read morean accurate estimate and perform the work quickly and perfectly. They have high standards and their work is superb

I have been going to Fletcher Automotive for a few years now for two vehicles. My car and truck…read morehave had a number of issues fixed by them, and I have never been let down. Their prices are reasonable and they are consistently polite and honest. Is there anything more a customer could want?

Sitting here in a Mexican restaurant in Pflugerville, Texas and I saw this guy sporting your shirt…read more As an owner of 3 Bimmers, (2024 X5, 2012 328i and 86 E30) and always looking for a good independent garage. I couldn't resist looking you folks up. Your garage look very nice, but the commute to Asheville isn't cost effective. Yet, if I'm ever in town and need service, I will definitely stop by. 4 stars for store presentation. Michael C. - Georgetown, Tx.

Did a delete on my 2011 335D. A couple of "surprises" during the switch that they told me may…read moreoccur. They replaced the amp that had some moisture issues. HIGHLY recommend these folks. I live about an hour away and would use this garage for all my needs if it was a little closer.

We took our Acura MDX for 105K mile Timing Belt, Serpentine Belt, Pulleys, Tensioners, Engine Oil…read moreSeals, and Water Pump Replacement. They used OEM parts and were very competitive on pricing saving us over 40% of what dealer would have charged. An added benefit is they are within walking distance (about 0.4 mile} to downtown Asheville, so we dropped car off in am and spent night in town and picked it up the next morning. Car runs great. Very competent staff and impressed with knowledge and helpfulness of Teresa and Mason. We will definitely use them again!

I had went to this mechanic to have a plug on my AC compressor electro-magnet clutch replaced as it…read morewould intermittently cut out. Key word is intermittently. They took my car in, said they duplicated the problem and that a grey plug was loose. They plugged it in and it worked. Sure, okay. $100 to plug in a plug. At least I don't have to deal with it. Two weeks later my car has the same issue. I call up and the scheduler told me to come in the following Wednesday. I did just that, and when I came in, they told me it was the previous Wednesday and to reschedule... okay, fine. I went right home and ended up repairing the plug myself, which was different from the plug that they "plugged in". I video taped what the actual plug was and showed them it connecting to the compressor and asked for a refund. They told me to come back the next week when the owner was there. I came back and they said "the owner is at the other location but said no." So not only did they waste my time three times, but they stole $100 because their electrician of 30 years couldn't properly diagnose a simple AC electro-magnet clutch connector and still had to get paid. They told me it was fine when I took it, even though its an INTERMITTENT issue. Think twice before coming here for any electrical work or any work at all for that matter.

I've been taking my car here for 6 years; their service is Excellent and I fully trust their…read morediagnosis when working on my car. I recently bought a used Subaru Outback from Carvana and didn't commit to buying it until they checked it out. They gave me a list of things they thought Carvana's limited warranty should fix (The limited warranty company had a contract with Firestone), Firestone agreed with their list and fixed everything at no cost to me. Sweeten Creek does not work on high end European vehicles, but does an outstanding job on everything else.

Make a reservation. I had them do my annual inspection for the last 2 years they are fast and take…read morecare of submitting all paper work to DMV.

I have been getting my vehicles serviced and repaired at Jason's for over 30 years. I used to live…read moreright by it and would walk home after dropping my car off, now I live 6 miles away but I still only take my vehicles to Jason's and still walk home. The staff is friendly and knowledgeable and importantly cares about my wallet and always tries to save me money. A special shout out and thanks to Fred who always goes the extra mile for me and my older vehicles. No matter what your vehicle needs, trust your vehicle(s) to Jason's Auto Care. Sean

I took my car to Jason many years ago when he worked at the Amoco on Merrimon Ave. That was more…read morethan a decade ago. I called this his shop this morning to see if they could look under the hood at an issue. I was able to take it by for a quick check today - unheard of at most places. William checked it out, gave me a go for safe driving. I then talked to Fred, the body guy, about some dents and dings on the body of my car. He buffed a few scuffs off and we made a plan for some more detailed work. No charge for either guy!!!! We will take our Passat into them next week for some $$$ work and I know we will be pleased. These guys are the best! They are friendly, thorough and fair. Thanks William and Fred.

This is a fantastic auto shop ~ I've owned five Mercedes in my lifetime and kept every one for over…read morea decade. I've used multiple service centers across the SE and Appalachian Automotive is my favorite! Ryan and his team are skilled, fair and reliable. They communicate beautifully and always provide excellent service! I've used them to care for my aging Benz since 2017. I will not go anywhere else. A gem!

There are dozens of mechanics near my home, but I drive 30 miles to have Appalachian Automotive…read morerepair our cars. The work is excellent, the prices are fair and the people are honest.