Wow Just Amazing We are currently on vacation in Australia, when our pet sitter called us and told us that our dogs had all been skunked Desperation, I turned to the Internet and found outlet mobile pet grooming, and immediately booked an appointment. I made a mistake and to my surprise, even though it was after hours, I received a text while in Australia for some details and we managed to get the dogs all on the same appointment. Dog sitters said they showed up promptly and were very good with the dogs and even sent us some videos and photos. I am certainly glad that we did not have to do the skunk ourselves or have to take the dogs somewhere else Highly recommend this service they go above and beyond read more

Outlet Mobile Pet Grooming - Mobile pet grooming - Pet Groomers Near Me

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Gullier did a great job washing, grooming, and shaving my 15 year old labrador, Benny. I am nervous with anyone handling Benny in the beginning, because he has bad arthritis in his back legs and is not steady on his feet, but Gullier was gentle with him. He also showed up right on time. Made getting my senior dog groomed very easy. Thank you! A+++ service. read more

Outlet Mobile Pet Grooming - All shaved and clean! - Pet Groomers Near Me

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Sharing the same review from my Google review. I should've read the negative reviews first, I leaned on the 4.6 ratings a little too heavily. My golden retriever was basically SHAVED. There was a huge language barrier that required Google translate, which fine, I'll deal with it, but I asked for a trim, not a shave. If you are grooming dogs, it's extremely important to understand different dogs styles, what is required of them and how to properly groom them. A golden retriever has a double coat, which helps with body temperature regulation. When you basically shave all of that off, their body heat goes out of wack. Not only were they 35 minutes late to the appointment, they spent 2.5 hours shaving my dog. On top of that, you could very clearly see the shave lines, meaning they either didn't blend or the 2.5 hours spent was still somehow rushed. I was so shocked and rushed as I was already 45 minutes late for my own plans that I couldn't even say anything. The language barrier probably would've made the complaint route take even longer. I contacted their customer support, and sent me directly to the groomer who just won't problem solve anything. Fine, keep my $200+ and know that I will push to let people know to avoid at the very least the groomer, and likely to avoid the company. If you are in the Sacramento area, and your dog needs an actual grooming/trim and not a mediocre shave, please avoid Yorgelis at all costs. I don't like to isolate an issue entirely on the company, but these groomers are marketed as professionals and represent your company. In my pictures, the first two in cars are him with his normal coat. The last two are post-grooming. Edit: looks like they offered a $50 refund with some of that going to fuel cost? Go ahead, keep the $50. read more

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Why didn't I discover mobile pet grooming earlier on in my dog's life?! This was my first experience with mobile grooming. I know it's costly, but it's so worth it with Outlet Mobile Pet Grooming! It costs $115 for an XS small dog for a full service grooming. I scheduled the appointment through their Website and it was super easy. It allows you to choose your date and time and even groomer of choice. They text you the night before and send you an email of a reminder. On the day of the grooming, they texted me that they were on the way. My groomer was supposed to be Johanna but it was Sergio instead. I told him I wanted the cut super short. After exactly 1 hour, I received a text message that he was done. It was exactly how I wanted the cut to be. Super satisfied! Will definitely be going through this mobile groomer from now on. read more

Outlet Mobile Pet Grooming - Pet Groomers Near Me

Loved the super convenient, fast and great service. They texted me when they arrived, took the pup, and got him nicely groomed right outside my driveway. $70 for a small dog under 10 lbs, nail trim, wash and dry, and trimming of sanitary areas, parts of his body, paw and face. 5/5 would recommend. read more

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AVOID BUSINESS AT ALL COSTS! If I could give this business negative stars I would. Services requested: cat (2 years old and very affectionate) - nail trim, cat wash, haircut The groomer that came clearly had no experience dealing with cats and claimed it was his SECOND DAY after initial issues arose. First, he tried to wash/trim the cat WITHOUT gloves that he supposedly didn't have. Why he didn't have them, no idea, but he was acting as though this was a problem I had cause, not the business's lack of preparation. Next, we didn't see the work being done, so we didn't know how much of these tasks he really completed. He first claimed to have completed everything, but when we opened the travel container, he clearly did not. We had to press him to admit that he didn't even complete one of the tasks we prepaid for! From the photos, it's clear he didn't complete the haircut (large patches of arms, legs and other places are still left long) and he straight up lied to us about giving her a wash. To make my life even harder, when I tried to call all of the 3 different numbers I could find for this business to get some assistance - all the numbers just rang a few times and stopped. So I now need to call the credit card company to cancel because I refuse to pay for being lied to, having 1/3 of services actually complete, and having a cat so agitated that she won't come out of her playhouse. read more

Outlet Mobile Pet Grooming - Apparently they didn't feel like trimming her tail or her neck. - Pet Groomers Near Me

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Newton Chaves, THANK YOU for giving our Stewie the puurfect lions tail cut!! If anyone is looking to get your kitty groomed, Newton is the one to schedule with. I love that he took his time with Stewie, and know he was in excellent care. We will definitely use him again. Thank you!! read more

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I had the pleasure of meeting Paola, she did a amazing job on my Persians lion cut, everything was done perfect he smells really good . I highly recommend her. I will be booking her again. read more

Outlet Mobile Pet Grooming - Pooter with his lion cut my Paola. - Pet Groomers Near Me

Do not get your dogs with a double coat ( like my golden retriever) groomed by this company. They do not understand that you are not to cut that hair. When I told the company this , I was told it was done because my dog had matting and feces, which could not have been father than the truth. The language barrier did not help but, more importantly he did not let me get any point across through a translation app. Dogs with double coats have hair to regulate body temperature. That undercoat will not grow back the way hair does. Not only that the hair cut off his tail was such a hack job. I see another post here from Sacramento that had a similar experience. I hope by writing this review the company will educate their employees on different breeds. (They also showed up 2 hours earlier than scheduled even after I said I will not be available till the scheduled time.) Company never called to resolve issue read more

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I was going to review about how horrible even scheduling an appointment was, but you know what - i appreciate all the unfortunate events that supposedly happened to my groomer because after reading the reviews on Yelp, the cancellations and reschedules essentially saved me even more heartache from any emergency vet bill. Long story short, i was bitter when my first appointment got canceled. My dog died two weeks later and it would've been nice to give him the dignity he deserved by at least getting groomed at home. What people don't understand is these "dogs" are not just "dogs". They are our families. Most of them have a bigger place in our hearts than other family members. They might cause trouble, but they love - endlessly. So to these groomers, please just don't do this work - to do this work. Treat our dogs with the dignity they deserve and not haphazardly. Just because you operate with no windows to your grooming van doesn't mean karma doesnt see you. I'm posting a picture of my sweet boy, Junior because i want to put his face to my name. The heartache of simply not getting groomed before his death haunts me. He wasn't strong enough to make it to his regular groomers, so snuggling up with his stinky, sticky fur will always be with me. I love his stinky, stinky fur. read more

Outlet Mobile Pet Grooming - My sweet boy, Junior. - Pet Groomers Near Me

Fraudulent company. I booked with these guys but alpha grooming came who already have awful reviews. Ended up with rash which we saw only later. read more

Outlet Mobile Pet Grooming - Fraud company - Pet Groomers Near Me

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First time using Outlet mobile. My dog's haircut was excellent! Nice guy , on-time, good, communication.

I want to give them 0 stars. This place engages in false business advertising. They're managed by the same people as another egregious pet grooming company, and they are extremely unsafe to leave your animals with. I didn't notice the relationship until I began investigating the incompetence of the groomer whom I entrusted with my cat. I originally scheduled a nail trimming and a shampoo for my pet. The 'groomer', Rafael, had zero protective grooming equipment and told me to take my cat back because he was unable to work on her. He was clearly not trained to work with animals. When I got her back, I checked her nails and saw that he had clipped them in the worst way possible. Multiple nails were very bloody, and even the non-bloody nails had strands hanging off of them from an incompetent nail clipping. Rafael failed to mention that he had injured my pet when he returned her. My cat is still traumatized, and her paws are noticeably injured. She is maintaining a protective posture. She was so stressed by this experience that she came back matted in urine. My cat was not shampooed, her nails were mangled, and she was returned in a state of utter distress. That's what you're paying for if you use this service: unpreparedness and incompetence. read more

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They showed up on time but the downsides were more than the positives. They will ask to for an outlet to plug into.. not a big deal usually. However the person spoke very little English and I couldn't inform him how to cut my dog's fur so I hoped for the best. He pretty much just shaved her all over but left uneven cuts on her face and around eyes. He also said he couldn't cut her nails since she was too nervous tho it was supposed to be the included. He also took an hour and 45 minutes to do everything. Definitely very inexperienced. Overall not worth the higher costs so will not use agin. read more

Have called several times requesting a call from groomer in my area. Very unprofessional to ignore my requests.

The only reason I won't give it 5 stars, is it's a bit pricey. But I guess it's worth it if you don't have a lot of extra time and it's difficult to transport your pet. The groomer I got was professional and did a great job. Our dog is not the easiest to groom, but he absolutely handled him well and the cut was very close to what we'd requested. Definitely satisfied. read more

Amazing!! I have been going to Zoe for the past few years and she has always been wonderful every single time. I go with Zoe to get my guinea pigs nails trimmed every time. Super easy to book and amazing services for great price. Definitely recommend! read more

They responded to my request and with information I provided they sent an appointment time/date. No one showed up nor did I receive a call. Dog is still filthy read more

Very disappointed. The washing was fine but the cut was terrible. I have a 60lb labradoodle. I asked for a teddy bear cut. Instead the top of his head was cut short and uneven. His body was clipped so close you can see his skin and some areas more than others. The main body was so short that he didn't blend the fur on the legs. Maybe they should have sent a more experienced groomer for this type of breed. I will never use this service again. read more

Clodoveu did an amazing job with Mimi. He has excellent communication skills and takes his time to really do a good job. My Mimi was a big ball of mess before Clodoveu worked his magic. I ordered the full wash and cut package. It cost me $105 but I tipped well for his hard work and I encourage you to do the same if you are please. They deserve it! read more

Outlet Mobile Pet Grooming - Mimi with her beautiful bows. I will be using outlet grooming again and again with Clodoveu. - Pet Groomers Near Me

PSA TO ALL CAT OWNERS This business abused, terrorized and tortured my 13 year old RagDoll kitty. She had to be taken to the vet immediately after the service because she was unable to walk or stand. The vet confirmed bruising around the neck as if choked and torn muscles in legs and ribs, as if shaken forcibly. When we saw the condition of our little kitty - who always loved her grooming by the way - we broke into tears. The groomer the proceeds to show us videos of our terrified cat as he forcibly puts a plastic ball on her head and tightens the strap around her neck!!!! Why ANYONE would video this horrific treatment instead of just stopping to avoid hurting or stressing our kitty is SHAMEFUL AND ABUSIVE. The owner will not return our calls and clearly doesn't care - my family is devastated and we are watching (hoping) our kitty will survive this horrific ordeal. We are not sure as she is basically unable to move or eat after being beaten by a grown man. DO NOT TRUST YOUR FUR BABIES TO THIS BUSINESS. STAY AWAY. I'm really sad and sorry to write this but, as I said to the groomer "this is my little girl!" My heart is broken and this business can't take our family in their hands and treat innocent kitties like this. STAY AWAY! read more

11:00 am appointment for two dogs 11:10 am call that he's running late and will arrive at 11:45 am 11:45 am comes and goes with no call or text 12:00 pm I call the groomer Their system confirms the appointment multiple times via email and they text the day prior to again confirm the appointment. No communication at 11:00 am. The groomer called at 11:10 am to let me know that he had to "buy shampoo because it spilled" so he would be 45 mins late. So I wait. 11:45 am comes and goes, no groomer, but more sadly, no phone call, no text, nothing to let me know that he's running late again. It's noon, and I haven't heard anything, so I call him. I was truthfully fed up waiting the hour, so I cancelled when I spoke to him. And I have two stinky pups that I could have washed in the last hour waiting! Learned my lesson (you'd think I learned after the last no-show) ... not using them ever again. read more

Edwin arrived on time and was very pleasant. There was a language barrier but it didn't stop his positivity. They scheduled time frame chosen was 5 am - 11 am for two large dogs. However the appointment actually went from 5am to 8 am. Which was great due to my dogs not having long hair. I would have loved to be able to see the grooming take place like if they had a webcam oin the van. And they were super responsive I booked my appointment the day before. The price was a bit on the higher end given that my boys dony have long hair but the convenience of everything was great. There booking system was easy. I will definitely use them again. But would try to negotiate a lower price. read more

Outlet Mobile Pet Grooming - Parks right out front - Pet Groomers Near Me

So the positives first ... Samir was very nice and he was able to work with our dog without traumatizing her, as she's a rescue and pretty shy. CNN Unfortunately there were a couple of things that happened to ensure that I won't be using this service again: 1. I booked and paid for a DOG WASH ... not a cut, because many people do NOT know how to shape a husky. Samir gave my dog a buzz cut and she looks ridiculous. We keep her well groomed so it not like there was any need for clipping eg matting. 2. The soap they use seems pretty harsh, left my dog's coat very dry and smells like the kind of industrial hand wash you get in a gas station bathroom 3. Samir showed up an hour early for the appointment. We were out all morning with the dog and had fortunately just got back. 4. THIS COST $95 !!! And I'm going to have to pay someone else to fix it read more

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COVID19 messing up anyone else's lives? Yep. Us too. We have been home for 26 days and our dog had her last grooming probably a few weeks before we started to shelter in place. We desperately needed a grooming for our dog. I did a search on Yelp and saw that mobile groomers seemed to be open and available. I made an appointment right away. I mistakenly made it for a week out but no matter. These guys came on time and with a PPE mask on and rubber gloves. The appointment was for 2 hours but they were done in 1 and our dog was happy and SO SO clean!!! Definitely using them again during the pandemic and beyond! read more

Outlet Mobile Pet Grooming - Pet Groomers Near Me

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Eduardo did a great job! He drove from Oakland to Palo Alto and did almost 2 hours full grooming on my sweet Matcha (Pomchi). He parks outside and did his thing and txt you when he's done. Paid $95 -$10 (for first timer). I made same day appointment and he came on time. Highly recommend. He accepts Venmo which is a plus! read more

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My groomer never showed up. He kept texting me if he could come sooner (we had a 9:00 pm appointment), and when I finally said "now works" (around 7:00 pm) he canceled my appointment. He claimed he never heard from me, but I responded to his texts and we already had a standing appointment. After we tried to rectify the situation and book for the next day, he told me his cutting machine was broken and that the onus is on me to find a pet groomer with a working cutter. If his machine is broken, he should report that to his superior and get it repaired. It is not on the customer to seek someone whose machine works. I am disappointed because there are so many good reviews of this business, but my experience was very poor as my pup never got to even experience the grooming. read more

My chihuahua mix has long hair, she's playful and always bring me headache if I want to groom her by myself. I was looking for the good groomer for 3 years and finally I found one. Clodovue spent time to make my dog trust him, he is professional, patient and high skilled groomer! He is the groomer I was looking for ! I know for sure that he put a lot of effort on making things perfect. The fur texture is soft, and my chihuahua looks cuter than before. It's just different from the other groomer's work. It's my first time to have mobile grooming service and I'll definitely have Clodovue to help me tidying up my furry babies in the future! read more

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My Princess Cocoa had an appointment from 12-3pm. My groomer name was Clodoveu, he called me 10 mins after stating that he was running a bit late due to working on another large dog prior. He didn't arrive until 2 hours later, which kind of got me worried whether he will have time to work on Cocoa thoroughly. Cocoa is an Alaskan Malamute/Siberian Husky mix, so you could imagine how much work she would need. I brought her out to him around 2pm asked if he was aware of the special comments I left when booking the appointment and yes he read it and was fully aware. I love how their van just park's right outside in front of your home. It allows you to check up on your dog at anytime you want. I love the fact that it's also a 1 on 1 session not having to involve other pets around. 2 hours later into her session he opened the door to his van and I was able to just pop in and check on her. Cocoa was finally ready after 3 hours of grooming. She came out so beautiful and happy. She felt so much lighter too. Clodoveu was very nice, friendly, and knowledgeable in what he was doing. I'd definitely book him again for Cocoa follow up sessions. read more

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Luciano & Djeanne were very warm, welcoming, & professional. They arrived on time and introduced themselves. They were calm and patient with our vocally protective pooch. Our Australian Labradoodle, Mazzy had gone awhile since her last grooming appointment (been impossible to book elsewhere) and had acquired a bit of matting. We knew she'd likely need to be shaved. Luciano & Djeanne did an excellent job cleaning Mazzy up and even shared with us some at-home grooming recommendations. She smells delightful! Having their van just out front was incredibly convenient and provided peace of mind. My husband and I agreed that it was so nice to know she wasn't being crated, left unattended, or exposed to other anxious dogs in a crowded grooming facility and that she was receiving direct one on one attention. The experience was positive with a personalized & attentive feel. We scheduled our next appointment in advance! read more

Outlet Mobile Pet Grooming - They even sent us a photo afterward - Pet Groomers Near Me

These groomers did everything we wanted and more! It's hard to find time to go and take my pup to get groomed so this service is super convenient. My dog has not been groomed in a long time so he was a walking mop. Now, Oso looks like a whole different dog. He had a flea problem and non of the shampoos or collars were working to get them all out but luckily these nice groomers were able to take them all out!! Now it will be much easier to keep the fleas away. Thank you! I asked them to cut it as short as possible and they did exactly that(: here is a before and after photo. read more

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Please do not in any circumstance bring your dog here! I came for a $80 grooming and nail clipping to a $800 emergency pet hospital bill!! When my dog came out of the van he was not himself. He was delirious and breathing heavily. The groomer could not speak any English and I needed to get a translator to ask if he gave my dog anything. He looked like he was given something. Then his breathing was getting heavier and he looked like he could barely breathe. We had to take him to emergency vet hospital. After X-ray and bloodwork they see severe fluid in his lungs which could have been due to extreme pressure from being choked. The grooming company could not provide explanation, or is taking any responsibility. They said "that's what insurance is for, so they can do the investigation and you get reimbursed". Right now, I am praying my dog will make it through the night without an oxygen tank because even the hospital emergency rooms can't take him in. He is on a sedative to calm his breathing, antibiotics and will need more lab work tomorrow. Mind you, this is a 17 week old healthy German shepherd- we have not even taken him out because he is still waiting for his final round of vaccination. I even tried to cancel the appointment and let him know he is not fully vaccinated. I should have known he was sketchy when he said he can take him just with his 2 doses. I hope this never happens to you read more

Outlet Mobile Pet Grooming - This X-ray shows fluid in my puppy's lungs from extreme choking. - Pet Groomers Near Me

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She did a great job on a cat that was matted with burrs and knots all along his undercarriage. She kept him calm and was able to give him a full body "lion clip" without causing him any undo stress. She was able to fit me in on a day's notice, which was super helpful! I would definitely use her again! read more

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I have 2 cute 7 month Mal-shi puppies... As you know they are puppies and their first time to have their grooming.. Since it's their first time I chose to have them groomed through Mobile at my own home because these puppies might get stressed... The first puppy came out good with nice hair and very soft and clean... Nails done, and face as well... The second dog came out disappointing.. I told her (not 100% english speaking) the same as what I told her of what I like for my 2 dogs.. SHAPE it nicely... the second dog came out SHAVED and not SHAPED... This happened during the fall-winter season and she shave my dog... And you can see some shaver marks around my puppy's neck like she got strangled whatsoever... And she had the audacity to charge me extra $90 because she shave my dog.. Didnt tell her to shave my pup, she decided on her own to get extra pay... I do not recommend this company as this woman has a hard strong hand, enough to hurt a puppy.. her name starts with letter S. Not recommended... Save your loving dogs... read more

My dog's hair was butchered. It was my puppy's first haircut. Asked for a slight trim and clean up along with cutting off the matted area and do his toenails. He's still cute, but he's a cute dog, but the haircut was crap and took. Almost 2 hours for a 7lb dog. I don't know what was going on all that time. Used clippers on his face. Didn't even know what to say to the person, I was so upset. Never again. read more

Outlet Mobile Pet Grooming - Before - Pet Groomers Near Me

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Not only was it frustrating that an hour before the scheduled time the groomer was supposed to arrive(his name is Sostene), he had to cancel because he was in Pittsburgh, CA apparently before my session and couldn't make it to Burlingame in time so he asked to reschedule for the following morning (I made the appointment a week in advance which is plenty of time to see a logistical challenge on the owner's end). I was flexible and agreed to a 9:00am grooming the following day, but when that next morning appointment came, Sostene told me he would be 20 minutes late at 9:00am. I said, Okay but was not happy about him being late after having to make time the previous day for a no show. After he was 40 minutes late (not the original 20 which was quoted) I requested an ETA and he said 15 more minutes...which was 55 minutes late for a 9:00am appointment. Not okay. I told him to not bother coming at that point and I booked an appointment with a competitor company who also does mobile dog grooming...I'd say Sostene has poor time management and it's a shame because I would have been a new regular customer if his work was good. Have your groomers honor their time commitments and people's time please read more

Excellent work. Very friendly. Highly recommended!! I had my yorkie washed and cut, looks so cute! read more

Outlet Mobile Pet Grooming - Yorkie haircut - Pet Groomers Near Me

I called mobile grooming to groom my sweet #standardpoodle Sophie because she had a tumor on her paw and was too ill to make it to our regular groomer. The groomer treated her like the princess she was - did a fabulous job made her comfortable and her last grooming a wonderful thing. We have since lost her to the cancer. I miss my sweet little girl who took such good care of my me when I went through radiation treatment for neck cancer. Rest In Peace my beautiful Sophie read more

Outlet Mobile Pet Grooming - My beautiful Sophie. - Pet Groomers Near Me

Erwin and the second employee (didn't catch his name) were great! They arrived early and let me know I could bring her down early or wait until the actual appointment time. Erwin arriving early really fit in great with my work schedule - and also, when does that ever happen? It's usually the other way around (late)! They were waiting right outside and were very professional and friendly. Because it was a two man job, and my puppy has very short fur, they finished in less than an hour, but, they didn't skip out on quality. Her nails were cut nicely, she smelled amazing, and overall was extremely clean. I'd definitely recommend booking Erwin. On time, great service, and sweet with my puppy, can't ask for more! read more

Outlet Mobile Pet Grooming - Pet Groomers Near Me

Great friendly and convenient service. My dogs were in great hands. All cleaned up with Ties for Mother's Day!! Owners sent me pics as they are honoring our Shelter in Place order. They maintained 6 feet and were masked. Thank-you!! read more

Outlet Mobile Pet Grooming - Great friendly and convenient service. My dogs were in great hands. All cleaned up with Ties for Mother's Day!! Thank-you. - Pet Groomers Near Me

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