This is the 3rd time he has cut our girls hair. He did awesome like always. Eagle mobile pet never disappoint. Highly recommend them always!!! read more

My most recent experience has led to this review being 5 stars to 1 star. Unfortunately, my go-to groomer Alexandre is no longer working in the Bay Area which led to me booking with a groomer (Edilso) I am not familar with. To start, my appointment was pushed back by several hours, increasing throughout the day. Initially it was pushed back 1 hour which was fine but soon they informed me that my groomer will be several hours late (I believe it was 3). When I pushed back, the customer service rep did not take accountability and simply informed me that there was a new appointment booked before mine that was quite far from me. It seems they are trying to squeeze in as many appointments as possible leading to customer dissatisfaction and lack of accountability. Eventually they offered a small discount which is nothing to cover the time I will have spent waiting for my groomer. Now the groom, it was awful. It looks like Edilso rushed the haircut and shaved her down as well as her matting. Usually the matting is brushed out and taken care of but in this case, my dog was shaved down unevenly and the haircut looked nothing like the inspiration photos. The haircut was extremely short and uneven. Additionally, Edilso was not friendly and had a bad attitude. My dog seemed to fear him and wanted to get away from him the moment she saw me which indicated that she had a terrible experience. In my previous appointments, she would say goodbye to the groomer and have a friendly demeanor. I can't imagine what Edilso had done to her during the grooming. My dog has tons of anxiety and stress around getting groomed to begin with and seeing how she behaved around him was upsetting. Overall, Eagle Pet Grooming does not care about their clients or the dogs they work with. They're simply trying to squeeze in as many appointments as possible and rush the grooming disregarding the comfort and experience of your dog. There's another well rated mobile grooming company that I am now going to. I would steer clear of Eagle Pet Grooming if you want to prevent your dog from having a traumatizing experience. read more

On April 5, 2026, I had a grooming service with Eagle Mobile Pet Grooming for my 9.8-year-old German Shepherd -- this was my first time using their service (the appointment had been booked a few days prior). I personally handed my dog over to the groomer at approximately 1:05 PM -- he was alert and behaving completely normally. Within 10 minutes, at around 1:15 PM, I received a call to come to the truck. When I arrived, my dog was found unresponsive on the grooming table and could not be revived. The only explanation provided by the groomer was that my dog trembled and collapsed -- no further details were given despite multiple written requests for a clear account of what occurred during those 10 minutes. To make matters worse, the groomer did not return my dog's collar and leash. If you are considering this service, please be aware of this incident and ask detailed questions about their grooming process, safety protocols, and emergency procedures before leaving your pet in their care. Update in response to the owner's reply ================================== Thank you for your response. I want to respectfully address a few factual points for anyone reading this. I left my dog on the floor of the van at 1:05 PM. When I arrived at the van after the call at 1:15 PM, he was on the grooming table with no collar on. Your response states he was 'safely secured on the grooming table while the groomer was preparing materials' -- I'd like to understand how a 40+ kg dog moved from the floor to the table before grooming began. The first alert I received was a text message at 1:12 PM that read only 'I need help' -- with no indication of emergency.The call I received at 1:15 PM was not from the groomer but from someone at the business asking me to go to the truck. There was no sense of urgency in either communication. Regarding the collar, the whereabouts changed each time I asked. I am still without it. My original question remains unanswered: what specifically happened inside the van during those 10 minutes? That is all I have ever asked for. read more

We've been bringing our dog Laya to Esmaile for the past 5 years, and there's truly no one else we would trust with her care. Laya has anxiety, especially when it comes to grooming, but Esmaile is incredibly patient, gentle, and understanding every single time. He really takes his time to make sure she feels safe and comfortable, which means everything to us. After her grooming and bath, she came home looking amazing and smelling so fresh and clean! If you have a pet who needs a little extra care and compassion, I can't recommend Esmaile enough. He's been our go-to for years, and we wouldn't go anywhere else. read more

Eagle Mobile Pet Grooming - Pet Groomers Near Me

Igor is fantastic! You can tell how much he cares by how excited our pup gets every time he sees him. The online booking system is also incredibly easy to use. Highly recommend! read more

I tried a mobile dog grooming service for the first time and always thought it was a luxury I couldn't afford, but with my XL Golden Retriever it's honestly hard to find affordable grooming anywhere. Sergio was Bailey's groomer and wow -- he completely exceeded my expectations. Bailey was long overdue for a professional grooming, and the before and after photos speak for themselves. Sergio originally estimated about 30 minutes, but it ended up taking closer to an hour and a half, which honestly reassured me because I could tell he was taking his time and paying attention to every detail. When I picked Bailey up, he even pointed out that he carefully removed one of the knots on her ear. It may seem small, but those extra touches made me feel truly valued as a client. Most importantly, not only am I happy with the results, but Bailey seems so happy too. I'll definitely be recommending Sergio to others, and Bailey and I are already looking forward to her next grooming appointment! read more

Eagle Mobile Pet Grooming - Baileys After Photo shoot - Pet Groomers Near Me

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They are actually a super nice and sweet staff. They will show up on a days notice and are truly wonderful. I am writing one star because unfortunately, my dog got caught up pretty bad today during a cut and I've never had this happen before. I'm not sure what to think of this, but I'm hopeful that eagle can make it right. read more

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They came to the house they were on time, our dog looks good. They were very sweet to him.

I am delighted to share my exceptional experience with Suzy, my pet groomer. Her professionalism and skill truly set her apart. She approaches her work with remarkable patience, especially when handling more anxious or energetic pets, ensuring a calm and stress-free grooming session every time. Her meticulous attention to detail is evident in the thoroughly impeccable results; she consistently delivers a beautifully tailored groom that perfectly suits my pet. Beyond her technical abilities, Suzy's communication is outstanding - she is always clear, proactive, and genuinely attentive to any specific requests or concerns I might have. Moreover, her reliability and respect for her clients' schedules are truly appreciated, as she consistently starts appointments promptly. read more

Eagle Mobile Pet Grooming - Pet Groomers Near Me

Eagle Pet Grooming sent a groomer to my home unannounced to demand payment less than 48 hours after I raised a written complaint about the grooming service. I am disappointed to be writing this review because I had been a regular customer and had generally been happy with the convenience and quality. My dog has been groomed by Eagle Pet Grooming about seven times since February, and I had paid for all these prior services without issue. This week, my dog was groomed and, for the first time, received a sanitary trim that went far beyond what I expected or had ever seen from prior appointments. I had also requested bath only and was very specific not to cut my aussie's fur. The shaved area extended well beyond the private/sanitary area and visibly onto her backside and legs. I emailed Eagle the same evening and explained that I had specifically requested bathing only, and that there was now a large shaved circle around my dog's backside. Their response was dismissive. They replied that a sanitary trim or small butt-area shave is "a standard part of the bath package" and said that if I did not want it next time, I should let them know. They did not ask to see photos, did not offer to review whether the trim had gone too far, and did not make any meaningful effort to address the actual concern. Then, less than 48 hours later, while this complaint was still unresolved, the groomer showed up at my home unannounced and demanded payment. I immediately emailed Eagle and told them this was inappropriate and aggressive. I also told them not to come to my home again. On a phone call Nathalia expressed no concern or remorse for the invasion of my privacy at my home, and she simply stated that if I "didn't want to pay for their service, I shouldn't have booked it." Nathália followed up with an email focusing again on payment and stated they needed "trust, respect, and partnership" from clients. She asked me to make payment immediately and stated that the groomer was waiting for compensation.Missing again in this response was any concern that someone had come to my home unannounced to demand money from a repeat customer who had an open complaint. The grooming issue was disappointing, but the handling afterward was much worse. A customer's home should not be treated as a place to confront them over a disputed grooming bill, especially when the customer has already raised the issue in writing and has a history of paying for prior services. I will not use Eagle Pet Grooming again. I am happy to provide documentation of my payments in addition to these email screenshots of our correspondence. read more

Eagle Mobile Pet Grooming - Pet Groomers Near Me

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This was my first time booking them and I am very impressed! The groomer was very nice! I will be rebooking!

As expected. I will likely use again in 8 weeks. I forget the name of the groomer but she did a good job with the teddy bear cut

Eagle mobile pet grooming was recommended to us by our friends. We have been shopping around for a groomer to do the first haircut with our 1+ year old pup. Esmaile was professional and efficient. Thank you read more

Eagle Mobile Pet Grooming - Esmaile offered good care to my pup. - Pet Groomers Near Me

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Jose did amazing on my poodle mix :) He smelled so good for 1-2 weeks after! Also, he's very prone to ear infections especially after grooming but he's had no ear discomfort since his groom 3 weeks ago! Jose even provided a lil bow tie that we kept on for the last two weeks. Way too cute. Plus you can't beat the convenience of mobile groomers coming to you! read more

Eagle Mobile Pet Grooming - Pet Groomers Near Me

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I previously left a positive review because the experience at first was really good, but after four subsequent groomings, I can tell you that the variability of the staff has been very frustrating. In particular their groomer did not speak English well and he didn't understand my requests. It seemed like he kind of guessed what I wanted and some things were right and other things were wrong. For example, my dog's tail was not touched at all so it's still completely long. I have to ask someone to groom just his tail now. Their customer service is slow. I had to repeatedly follow up multiple times to get feedback but even after that they more or less ignored me. read more

Watched an employee blow large amounts of dog hair out of a truck door and into the street while people were walking by. Dog hair and dander were visibly flying through the air. It's unsanitary, inconsiderate, and shows little regard for the surrounding community. Grooming waste should be properly contained and disposed of, not blown into public spaces. Hope management addresses this. read more

First time using your service & Fernando did an amazing job!! I will be contacting you guys from now on, my boy Bruno was so happy and smelled so good We got the full service: bath, nail & hair trim read more

Eagle Mobile Pet Grooming - Bruno's new look - Pet Groomers Near Me

I gave specific instructions to be careful around my pup's paws and toes. But when I picked her up from grooming, she had a pronounced limp and what looks like razor burn around her pads on two paws. When I contacted them about this, they brushed off my concern and told me that it was an allergic reaction to the clippers. Which is strange, because that wasn't the case last time I used their service. And since when did an allergic reaction cause a limp? I'm sorry to say, I'm not going to be booking them for grooming anymore and definitely not recommending to friends. read more

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They are always so kind and careful with my dog. He can be nervous at first and is always a bit harder to get in the van. His paw sensitivity is always a issue with other groomers, but not at Eagle. He always comes out refreshed and relaxed after and is perfectly bathed and groomed. No complaints! read more

Eagle Mobile Pet Grooming - Basset hound dog - Pet Groomers Near Me

My senior dog, Roxy, has puppy energy and is very squeamish about being groomed. She howls and makes the other dogs nervous so she was asked to find another groomer, respectfully. I happened to see the pink Eagle grooming van and decided to book an appointment. Roxy had never been groomed by a mobile groomer before so it was our first time. Our groomer, Suzy, was kind and patient from the very first meet. I feel so much better knowing that she is in good hands and steps away. Plus, Suzy is an artist! She has made Roxy look like a prize winning little floof! Roxy is a 17 YO Shih Tzu read more

Eagle Mobile Pet Grooming - Roxy's before and after ... mind you, she's 17! - Pet Groomers Near Me

This was my second time using Eagle Mobile Pet Grooming, and I booked with Igor again because he does such an amazing job! My dog is a large mix (Great Pyrenees, Australian Cattle Dog, and German Shepherd), so she has a very thick coat -- especially with her winter coat coming out and all the shedding. Igor does such a great job getting all that under control. Every time she gets groomed, she comes back incredibly soft, smells amazing, and looks so refreshed. Highly recommend! read more

Our dog looked beautiful after his grooming, but we noticed directly after his ears were bright red and irritated. Overnight they became red and swollen. The groomer also shaved the fur directly around his butt which is too sharp and irritating him when he poops so we just spent $265 at the vet. read more

Eagle Mobile Pet Grooming - Pet Groomers Near Me

I would not use this company ever. Again. I've had my Dog groomed, many many times before and never had a problem. I actually loved their services until now tank. My Pomeranian was excited to get groomed or at least I was. He was not long into his grooming session when we got called out there to take a look at him that there was a problem. We went outside, and we found his eyes bleeding and bulged out. The Groomer told us he was just because the Dog was nervous from the grooming and keep in mind. Please. My Dog has been groomed many times before and never had a problem. I asked a friend who is in the animal World, and she said it's probably he was strangled either the leash was too tight on him or he fell off the table, and was strangled, causing his blood vessels in his eyes to pop, and his eyes to bulge. This is horrible. I am consulting more with my dogs vet, and I'm considering other actions do not use them. read more

Eagle Mobile Pet Grooming - My dogs eyes bleeding, bulged out - Pet Groomers Near Me

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I'm really torn writing this because our first experience with this mobile groomer was amazing--our cat, Kewpie, came back happy and energetic. Unfortunately, our most recent visit (February 1) was the complete opposite. Kewpie returned extremely stressed, "off," and physically injured. His eye began swelling, and I discovered his paw was bleeding because his nails had been cut much too short. He was hyperventilating through the night, and after consulting several vets, we had to take him to the vet the next day. To their credit, the team followed up quickly the next day, apologized, and promised to cover the vet bill. However, it has now been months and the bill still hasn't been settled. We had to follow up with the team every month and they had an excuse related to insurance so they couldn't reimburse us. Even though the bill was very reasonable ($90), they have stopped responding. We truly appreciated their service initially, but the lack of accountability for an injury that occurred in their care is disappointing. Cat owners please be careful with this business. read more

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My goldendoodle loves Marcus! He's done great cuts and always has our boy smelling great afterwards. I can tell Marcus loves him by the way he greats and smiles so sweetly at him. Truly you want your groomer to love dogs. Highly recommend and will keep going back! read more

He did a great job with my puppy first grooming. Very accommodating to our request and fully professional.

Edilso did an amazing job at getting the knots out of my papillons hair. The back of my pap's ears always get so matted and groomers usually have a hard time keeping him still long enough to get them all combed through, but Edilso did such an amazing job and the knots are finally gone! read more

Eagle Mobile Pet Grooming - Pet Groomers Near Me

Igor is amazing, thank you for taking care of our pup. Booking is always easy, he's always on time, communicative and our dog is always so clean and happy read more

They showed up on time. Good communication and friendly. My dog looks and smells great! I'm happy and re-booked for 5 weeks!

This may be the best haircut my dog has ever had! Jose was great, the dog looks great, and it's so convenient to have the truck pull right up and do the grooming. Thank you! read more

Jefferson at Eagle Grooming is amazing. Our dog is pretty nervous and in the past sometimes came out of grooming trembling. He comes out happy and frisky and so clean and well groomed. His eyes are completely gunk free and his coat is soft and smells wonderful. His nails are just fine on our wood floor. We are happy and lucky to have found Jefferson. read more

Thiago has been grooming our dogs for a while now. Not only does he do a beautiful job, but it is clear he genuinely likes animals and they like him. Our little toy poodle has a significant deformation in his face, and only one functioning eye. Thiago grooms him to bring out his natural beauty. Occasionally there have been scheduling issues (we have seen this one groomer g for years, it's bound to happen) but the communication has always been good. I rely on Thiago. read more

Eagle Mobile Pet Grooming - Jack's face is deformed - he's crooked and has only one eye. Thiago grooms him so that all his natural cuteness can shine! - Pet Groomers Near Me

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I have had Fernando as My Groomer for over a couple of years and he is wonderful. The dogs are always well groomed, bathed, and trimmed very well. Excellent service. read more

Eagle Mobile Pet Grooming - Pet Groomers Near Me

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Diece did a great job, my cat got his sanitary cut along with his lions cut, Diece was here early and finished in a timely manner, my cat was in good hands and was not stressed out and also my cat came back to me smelling really good read more

Eagle Mobile Pet Grooming - Pet Groomers Near Me

Cared for our pets with kindness, love and patience. We recommend Junio and will be booking with him in the future .

Igor Prado is amazing! He treats our 15 year old senior labradoodle with such gentleness and kindness every visit. Our old boy has been traumatized in the past at grooming salons, but loves Igor and his van and gives him kisses goodbye. read more

Thiago is great. He takes great care of our pets and they really like him. He's great at communicating if he's running early or late.

Suzy was great with our puppy's first grooming (bath). She gave us a report card of how she did and what we could work on to make future grooming easier. read more

Eagle Mobile Pet Grooming - Pet Groomers Near Me

They're really responsive and quick to schedule appointments/communicate and etc. They send annual birthday text messages to my pet that are sweet. But when I asked for a full bath for my long haired cat, she came out unwashed, and barely wet, and super fragrant. I doubt they gave her a sufficient enough bath and I don't trust that they are completing their full services behind closed van doors, even in your own driveway. I wouldn't return. read more

Our Luna is a rescue so she's really timid! She only does well with children yet the groomer was able to pick her up and take good care of her!! She came back in all fresh and clean!! Thank you read more