They checked for me and didn't try to upset me on other insurance I didn't need. Did not buy…read morethrough this time but will be very happy to use their service in the future.

Good rates. Communication pretty good but good use a little improvement. I will use them again.read more

Thury and Karla are a very professional team. Karla responded promptly to my insurance questions…read moreand immediate need for insurance. She is very knowledgeable and made me comfortable with our insurance placement. I highly recommend Thury and Karla for your personal insurance needs.

My guy Mark has always been super helpful. He explains things so I can understand them. He takes…read morehis time. Also, during this extra traumatic time of quarantine not only did he help me and explain options he's super funny! Just wanted to let him know our family appreciates him

I'ver received exceptional service from this office, especially from Rosten Tsuha…read more I opened a new policy in November and Rosten was extremely helpful and patient in helping me with quotes for various options, answering my many questions very clearly, and making sure I got the best rate possible. I didn't expect things to be so smooth, and was pleasantly surprised with how enjoyable the process was. I called again today with a few questions and again Rosten was extremely helpful and made the changes I needed effortless for me. He's also been very quick in following up on email. His service is the best customer service I can recall receiving of any kind in the past several years. Very glad to have my policy at this office.

I've had a great experience here. They are all very nice, super responsive and will actually spend…read moretime talking with you.

Two years ago I was paying $80/month, a competitive premium after about ten years and no traffic…read moreviolations of any kind with this company. Nothing has changed but State Farm has inexplicably hiked my car insurance more than 100% since 2022, now demanding $179/month without cause. I have been told COVID and my neighborhood location including car break ins may possibly be to blame, somehow. I don't believe it. I am a senior with a perfect driving record and I am being targeted and exploited for financial gain. Shocking and reprehensible. I made the switch to another carrier yesterday. Shame on Mr. Dubose.

I was introduced to this agency because my wife was an existing policy holder. Let me just say how…read moregreat of an experience it has been the last few years working with this team and Rosella in particular, who's incredibly kind and customer service oriented. I have high standards for my insurance company as I use to sell auto insurance in my past life, right out of college. Working with a team that is knowledgeable and understanding is of the most highest importance to me. So glad my wife convinced me to go join her insurance versus her coming with my previous company. Through and through, we love our experience with this agency.

My simple advice to you: stay away from this this agent. Yes, this is one of the few agents who…read morespeak Chinese. Yes, he sounds friendly on the phone. But mark my words - He is not on your side. He is not here to help you. He is here to rip. you. off. Find someone else. If you're not comfortable with English, find someone to help you translate. Allow me to explain. First, the deductible is 1% of the coverage, which is much higher than other providers, which is generally a fixed amount of $1,000-$2,000. Typically, this is to decrease premiums for those who don't anticipate making many too many claims. However, the premium that Duy charges you is also much more than other providers... Why? I called an agent (Henry), and he tried to explain to me that having a higher deductible is a good thing, and something I should pay more for. Seeing that he works in insurance, I don't think he is so clueless to really believes something like that. It leads me to the only explanation is that he is maliciously preying on folks who don't really know how insurance works in order to rip them off for decades. Oh, and once you start probing too much, Henry's attitude makes a complete 180 and becomes rude and impatient. If you do business with Duy, you will regret it. You may not regret it today, or tomorrow. But you will live to regret it eventually. That's what happened to us. Curious that this place has only a handful of reviews, and the vast majority of the reviewers only have 1-3 reviews. Makes me question the authenticity of those reviews. Don't trust. Avoid. That's the way to go.

His staff is very Knowledgeable about everything insurance answered all my questions in terms I…read morecould understand. Also helped ensure my car and my house and give me a discount I'm so grateful I moved my insurance to Duy Bui in Seattle when I moved to Seattle.

Barry is the best insurance agent on the land. He replied to questions on my policy on Christmas…read moreDay; how many agents would do that? He's very kind, consumer oriented and he'll explain to you all the terms of your policies along with further options to reduce your premiums if possible . I work with many professionals, CPA, investment advisor, nurse practitioner, Primary MD By far he's the friendliest and most knowledgeable. His assistant Nicole is also very helpful. When you're looking for an insurance agent, call Barry, and as one of my patients said: Now you can go back to work,

Both Barry and Nicole are knowledgeable and kind. They get you the information and help solve all…read moremy insurance issues. Terrific job!

Kent Christianson is not a good person. He sold me a bundled insurance policy for auto and home…read morewhen I was shopping around for automobile coverage. I had a small claim ($4000) for water damage on my homeowner's policy in the first year which I had no idea would result in my policy being cancelled. (I paid more in premiums than the claim). He should have told me when I moved my homeowner's coverage that this could happen if I make a claim in the first year. He also did little to help me after my policy was cancelled. Kent stands up an office in our neighborhood, cherry picks Wallingford residents, and he should then stand up for us against the company when they do things that are unjust.

Initially, they did not set up the payment schedule I requested and they said they would provide…read more This resulted in a non-payment cancellation threat when SF had not even sent a bill. They wrote 2 policies on the same vehicle, which meant I was paying twice as much as I should have been. They have messed up correcting the payment schedule 3 times now, and what I get from them is "that must be really frustrating". Well, yes it is, frustrating enough that you get 1 star, and will probably lose a client.

The team at Venture Life & Health has been so great at responding! They consulted me on medical…read moreplans about a year ago and I recently had an issue with auto pay. Was not expecting their response time to be so quick but we got the issue resolved in 15 minutes from me hitting send on my first email. Great service, great response time. Happy to have Venture as my insurance agent.

Let me share my multiple issues with this agency. I'm a pretty patient business owner, but…read moreextremely busy. The one thing I require with any service is that I'm able to setup Auto-draft payments. I purchased three types of insurance policies Health, Dental, and Disability. I explained this to Sam Strok and his office manager Erika when I purchased all three policies. I completed paperwork for both the Dental and Disability policies and Sam's office didn't turn it in nor let me know when the policies went unpaid. The dental and disability policies were purchased at the same time, a year after the health. Two months after purchasing these two policies I contacted Sam because an employee was having numerous problems. This is when I learned that the employee's adult child didn't have dental coverage because Sam gave me bad advice (although he knew the ages of both children, he advised me that both children were covered for dental under the dependent's health coverage even though one was older than 19). Two months later when I contacted his office to find out how to make a policy change, to remove an employee, I learned that the policy was in process to lapse for non-payment. His office had never turned in the auto-draft payment paperwork. The only correspondence I received from the dental insurance company had gone to my spam email. Sam's Office never contacted me to let me know that payment had not been made for six months. At this point I asked Erika to check on the disability policy because I had been unsuccessful logging into their site. Every month I received a "statement" which was a link to login to their site, but no matter what I did I couldn't seem to get logged in with the information available to me. Erika did not respond until I contacted her again 2 months later. At this point she informs me that payment is due for the full 8 months because again she hadn't turned in the auto draft paperwork and no one contacted me to advise me of the nonpayment status (I worked in insurance for several years, insurance agents receive notices every month when one of their policies is lapsing or cancelling). Instead of me getting angry, I provided them with constructive feedback, that I was disappointed in how things had been handled and that I was used to a full service agent - which is what their website suggests on the About Us page. Instead of apologizing or taking any responsibility whatsoever, Sam Strok fired us as a client. He claims they don't handle payment options, however, they accepted the payment auto-draft forms so they should have ensured they were submitted otherwise should have had me submit them directly. I find the management of his office sloppy and his response very unprofessional. Thankfully, I was already in the market to replace this business relationship.

This company had our business insurance coverage for nearly 20 years…read more We pulled our personal lines several years ago due to pricing. I should have taken a harder look at the business coverage then. Then Covid hit, and my business was shutdown. No work. No income. Made about half the annual payments. CDF made no visits to my office for over 10 years. They didn't intervene to find savings due to reduced risk with my business being forced to close. Found coverage for 20% off the cost from a small broker in Wenatchee. Go out of Seattle for coverage. Now Liberty Mutual has cheesy law firms calling for payment. Don't do business with L.M. or CDF. CALL small town agencies with good reviews.

I hate to even give them one star. I had car insurance with them, and they now tell me (on 1/29)…read morethat my policy lapsed on Jan 4, but I got no notification. This was not due to any fault of mine. It seems the company I was with stopped writing policies for Washington state, but I was NOT NOTIFIED. They said they sent "a postcard," which I did not receive, and i was not contacted by phone or email. I could have been in a major car accident with NO INSURANCE. I am absolutely furious. Obviously, I did not re-up with them and had to pay a lot more to get insurance elsewhere because I had a "policy lapse." This is an incredibly dangerous situation for anyone to fall into because of a crummy company. STAY AWAY.