I had an outstanding experience. The staff was super friendly and very polite. Car was ready on…read moretime, went over any damage together and I was on my way. Will be doing business with them again

Had a great experience with Levi this morning. Levi & Enterprise were extremely diligent with pick…read moreup time & super helpful and polite throughout the process. Would absolutely recommend.

The last time I use this company, they have plenty of cars for me to choose from. I wish I would've…read morechose them this time that my car was stolen.

Beyond horrible. I was forced to deal with these people due to a dealership setup. Not only do…read morethey have zero idea what they are doing, requiring multiple calls to try to set up a vehicle, but have no services available like any other rental provider (pick up, etc). Stay FAR away from this "establishment" and even Hertz as a whole. Remember that show "Are you smarter than a 5th grader?" Even in a labor shortage, the employee "Patience" is not. You're better off with a 5th grader. Plenty of other rental service companies to choose from with immeasurably better service and competence.

Excellent experience overall- the guys were easy to work with and check in and check out were a…read morebreeze. Pricing is a bit higher than chains BUT it is worth it because you get the vehicle you are promised with no hassle, and you will be dealing directly with human beings that will answer questions you have in a timely manner. There are no hidden fees and they didn't try to gouge me for damage, wear and tear- some rental companies will do this but not these guys. Plus, you're supporting a local business. Highly recommend.

1/16/26 First of all, upon arrival at the shuttle pickup lane (Denver airport), one man said he…read morewaited for the shuttle for over an hour despite making numerous calls to Budget. So we called Uber. Then, while waiting in line at the Rapid Rez/Fast Break booth, the lady behind me told me they gave her the wrong car and she had to return to the Rapid Rez booth to have the car reassigned to her. Turns out the same thing happened to me because the lady in the booth sent me to the wrong car. I didn't know it until I was not able to exit the lot. Three cars behind me had to back up so I could return to Rapid Rez booth to stand in the blustery cold again and get the car reassigned to me. When I tried to exit for the second time, the man at the gate told me this car was not assigned to me either. I refused to go back to the Rapid Rez booth, so he personally ran back and corrected the issue. Turns out my Rapid Res rental took over 1 /12 hours! I have been a Rapid Rez member since 2013-- This is totally unacceptable! I rented from this Budget lot one year ago and had no problems so it appears someone needs to be retrained and management needs to pay attention....

I loved renting a car from here for my trip. Enterprise is the company that even picks you if you…read moreneed a ride. Tim was very nice and very helpful to assist me to check out the car. The price with Enterprise Plus account ended up being $390.00 for a week. That's a great price. I will rent cars from this location always. Thank you for the smooth transaction.

Enterprise Car Rental @ Denver Airport, Eli…read more United Airlines delivered me to Denver and my luggage to Aspen. Eli was able to schedule a rental with AWD during a snowstorm. Really help me to have a ski vacation and get me to Aspen. Thank you very much Eli ! I have used this location multiple times and everyone knocks it out of the park. Just quick, efficient and friendly. Made me a continuing Enterprise customer.

I was nervous to come here because of the bad reviews, but Liz rocked it. I had picked up a car…read morefrom Budget at the airport that started to overheat. Corporate sent me here. She didn't think she had an extra car to exchange for the rental I had, but she worked some magic and took care of me. She saved my trip.

This was the worst car rental experience I've ever had. I rented a car with them on a weekly basis…read morefor almost a month. Every week I'd pay them, then once I returned the car they decided to way over charge me by $1,000. I have never rented from a rental company that decides to charge you the weeks you rent after your done renting. They ruined one of my accounts and still claim that i owe them, then they have the audacity to send me a letter saying that I cannot rent with them again. Honestly if your looking for a rental company go up the street to 104th and Washington to the Enterprise Rent a Car they are amazing and have no surprise charges when your finally done renting. This company as a whole is a joke please look elsewhere when renting and save yourself from a headache and surprise charges.

Excellent service. Very professional. Kayla was excellent. Definitely a great place to rent from.read more

Rented a car for 4 days car had issues they offered no help and everything they offered would have…read morecost me 600-1400 and left me stranded for days with my wife having cancer and an appointment to get to. The manager told me she would call me back never called me back and went on vacation the employees were laughing at my misfortune the overall service there was horrible I would not rent here they will leave you high and dry if anything happens to your car and will not accommodate or help you in anyway stay away and I never leave bad reviews but these people are horrible and do not care at all about helping customers

I really appreciated my rental here. I got a Manager's Special at this convenient downtown…read morelocation. Although they don't do pick-ups on weekends, it was a fairly easy walk from Union Station where I was staying (Hotel Indigo). The staff were really personable and they gave me a Jeep which was a really fun drive! I also really liked that they have a simple after hours drop off which was a good way to take the car out for a full day without having to pay for Hotel Parking. Drop off was simple and they called me back the next day to confirm that everything was in good order.

Scheduled a rental pickup at 10AM. Car was not ready until noon and noticed several people who came…read morein after getting their cars before us. We had the car just for a day trip up to Vail and this put us incredibly behind. Staff was not very apologetic for the wait or offered anything for the inconvenience. As we were leaving, one of the workers parked a car directly in front of us which blocked us in for another 15 minutes so he could inspect a car with another customer which added to further frustration. When I dropped the car off at the Avon, CO location, the team there was a lot kinder and apologetic. They offered to keep the reservation open so that this location would reach out to me for potential compensation, but they never did. Would not recommend this location. With all the other options for rental car options, I would probably not recommend or use Enterprise in the future.

I liked the idea of supporting a local business so when I saw the ad I gave it a shot. They were…read morevery responsive with a quote and then promptly answered all my questions via email. They do not offer children's seat but connected me with a service that did at about half the cost of what it would have been with one of the national rental car companies. The owner picked me up at baggage claim and took me to a hotel close by where is fleet is located. He coordinated getting the car seats so they were on site before I was. Did the paperwork and I was off. Very easy process and nice guy. The vehicles are a little older but my Suburban was in great shape. I had 6 people in it for a week and drove it through the mountains of Wyoming and had no problems. They maintain their fleet well. I will definitely use these folks again and highly recommend them.

Rented Raven. It was returned when promised and with care. I never received the deposit back. Will…read morehas been contacted many times with one excuse after another. Please keep scrolling for better companies that uphold contracts when renting vehicles. I will be perusing this with the BBB until resolved.

I was helped by Nick and Tim, not only are they extremely professional and efficient, they do well…read moreunder pressure & theyre nice to look at too! They engaged with customers during the wait time which made it fly by, beautiful car, very helpful and smart young men! Thank you! definitely recommend. -Red Charger

I didn't know about the $300 deposit.which I was not expecting to have to pay other than that…read moreemployees were great and helpful

My husband and I rented an RV for the first time and found this place! We were happy to rent from a…read morelocally owned business vs a national chain and happy that we did. Both Victor and Chris are friendly throughout the whole process! We took the 25' one slide out for the week and with two people it was easy to drive overall and easy to find places to stay and to boondock. They were available if we had questions about the vehicle or wanted recommendations on where to go along our trip. The unit was a 2017 so pretty clean and up to date. There was plenty of space for us to store our stuff and to bring a week's worth of groceries to cook as well. We set our sights on going to Yellowstone and Jackson via the east entrance but being the second week of Oct it ended up snowing and the entrances were closed. We stayed safe and warm in the RV while we waited it out in Cody, WY for 2 days and then slowly made our way back to Denver. We'd recommend these guys for anyone looking to rent an RV or travel trailer (pull behind) as they have several models to choose from. We'll be back to tent another next year for another adventure!

I had a very similar experience, mirroring the other 1-star ratings…read more I was not paid for rentals of my camper, the camper was damaged and the company never informed me or repaired the ($16,000 worth of) damage. The camper was found missing several key components when I recovered it from the unsecured lot in Brighton. Neither the company, nor Chris, has returned multiple phone calls or emails for well over 9-months. The website shows the camper as available for rent but it is not, as I repossessed it in January.