I am in a motorized wheelchair so our carpet takes quite a beating. There were stains, one in particular, that I had no hope of getting out so I told Mark, the owner, to just do the best he could. I wasn't expecting miracles. To my amazement, he got them out. I was also pleasantly surprised that they did not come back. I have had carpet cleaning before where the stains reappeared after a short period of time. Two or three other positives worth mentioning - the online estimate and scheduling was quick and easy, Mark arrived on time, was professional, efficient, and courteous. And true to their advertising, the carpet was dry in about an hour. When my wife got home from work and saw the carpet she almost cried. It looked nearly new! I recommend Oxi Fresh to you without reservation! read more

Oxi was a no show on Monday 6/15/26 and rescheduled for Wednesday 6/17/26. Again, no shows and owner not answering calls. Called business to cancel when call taker who asked me to hold. Call taker came back stating owner not answering phone I stated, "I know, that's why we are cancelling service." Highly NOT recommending this dysfunctional business. read more

Andrew was wonderful - efficient, fast, professional and effective! We'd give him 10 stars if we could!! Our carpets look brand new - and they're years old!! read more

Had an appointment yesterday at 10am...he called at 9am and said he would be bringing 2 extra people with him that wanted to buy his business. Didn't ask us if it was okay. We said no way. We don't know these people, so he cancelled us. We had worked all morning moving furniture and vacuuming etc. Very very upset. The girl that answers the phone was no help and was supposed all us back and never did. Never again. That is unacceptable! read more

John, the owner of OxiFresh in Gig Harbor, WA overcharged me and has not refunded me my money. He told me he would pay me back and not charge me tax because of his mistake. Now he is not answering his phone. He has not paid me back. read more

had an appointment for today. The appointment time came and went without any contact from the service provider. We spoke with the "company" that answers theirs phones and got no help. They never followed-up or gave us any answers. The appointment never happened and we never heard from them. Total failure by Oxi Fresh Carpet Clearning Gig Harbor. Don't waste your time. read more

Great experience. Fair pricing and easy to work with. Yelp requires 85 characters but I'm not sure what else to say. It's a clean carpet!

I do not recommend using oxi fresh carpet cleaning based out of Kitsap county from gig harbor to Bainbridge Island. They do not use the correct product as advertise I watched them poor in a bottle of carpet cleaning solution that you would buy at your local store. I also noticed the tabs on the company vehicle or over 4 years expired. He did not vacuum afterwards as it is advertised on the website nor did he do the grooming technique. The price I was quoted was not anywhere near the total price in the end. The carpets still look dirty and stayed wet for hours as it is advertised it should be dry in 1 hour. Mind you the first time I scheduled I rescheduled due to the owner having health issues or being hospitalized. When I did get the service it was a terrible experience I felt as if it was very rushed and that he did not take pride in his work. I never write reviews but I would hate for anybody else to have to go through this terrible experience. read more

still smells like dog piss in office and upstairs. I called the main office and no return call after spending 0ver 700 dollars and no return call days later. read more

Hired for upholstery cleaning. Techs were on time and thorough. Happy with the work performed. Asked about details for possible future work and the tech was helpful. Price was reasonable. Not the cheapest and not the most expensive. read more

I spoke with Daniel when scheduling my cleaning with oxi fresh. I explained I had 3 area rugs, 2 of which had beds on them. He said this was no problem. Imagine my disappointment, when John arrived and said he did not move furniture and would only do the visible portion of the rug. John also informed me that his machine would likely lift the edges of my rugs. He was honest in stating that my rugs would not look great when complete. He proceeded to spray the rugs and use his vacuum like machine. It did not clean my rugs. The water-less technique is useless. It's like going to the salon to have a professional clean your hair using dry shampoo. John did however give me a tip: to use a power washer, dish soap, and brush like broom to clean my rugs.. it was a lot of work. The water was nasty. Thys I don't believe his machine cleaned them. He also cleaned my couch. It now has a sour smell. I would not recommend this service for deep cleaning rugs. read more

I recently hired Oxi Fresh to clean the area rug in my living room. We got a puppy over the summer and he's had some accidents on it. The rug itself doesn't look dirty but there is still a heavy urine smell. The technician John took one look at it and said he would be in and out in five minutes and he was. John was very friendly but He wasn't very thorough. I can still smell dog urine in my carpet. John was friendly and professional but I am not happy with the outcome of the service. read more

John and Ben did a fantastic job cleaning our carpets in record time! They called ahead to make sure I'd be home and even fit us in a little early, which was great for our busy schedule. The carpets look great! We will always schedule with Oxi Fresh to take care of us! read more

Oxi Fresh Carpet Cleaning - I don't have a before...but trust they did some miracles! - Carpet Cleaning Near Me

We've used John's services twice now - first to do an initial carpet and sofa clean on our recently purchased house and now six months later for maintenance. Both times he was very responsive and priced reasonably. Will continue to recommend Oxi Fresh! read more

I requested carpet cleaning for a Persian carpet and two rooms and some pet odor in certain areas and they gave me the appointment, he called on the day of the appointment 30 minutes before and said that his machine was damaged and that he would come on Saturday. 8:00 I said I was fine and it was because I need a job done at my father's house for Christmas and I accepted that there was no problem. He arrived early on Saturday, enters the house and everything was ready and he told me that he was going to use a super strong chemical, not only in the places that I indicated but in all the rooms and then I asked him if I could only Clean the areas with shampoo regular without chemical and he got angry and said he can't do it, he told me no that he is the owner and that he would not do it because he does not want to and that his secretary did not explain me well and she does not know his work I said then I only used shampoo and He told me angrily that he did not understand anything and that He was not going to clean I told him to consider the time he made me wait and his changes and that I only used shampoo for both of them he told me that because I did not understand and I did not communicate well with him so he will not do it he was the most impolite and unprofessional I do not recommend it to anyone and also made me waste my time for several weeks and my parents of 80 years old very unhappy for a guy very unprofessional man I do not recommend it at all. Call me if you want more details thanks read more

Oxi Fresh Carpet Cleaning - Carpet Cleaning Near Me

Would highly recommend. They beat other prices in town, were reliable, did a great job, and super friendly.

We just moved into a new house and have a baby who spends a lot of time crawling on the carpet. I contacted Oxi Fresh and they provided a quick and fair quote, and also were able to get an appointment set up quickly. The cleaning was quick and effective (and it dries so fast!). Would definitely recommend Oxi Fresh for any carpet cleaning needs. read more

This was our third time using oxy fresh, the last two times Mark was our technician and he did a wonderful job. John, I think his son took over the franchise , was our technician this year and was very honest and upfront about the expectations. Our carpet is starting to age and discolor in the wear areas. He made it very clear that his process would not affect or improve those areas. He practically tried to talk us out of proceeding with the service. That said , we proceeded with that service and John was thorough, efficient , courteous and professional. The results exceeded our expectations. I had to ask him to mask up as we have high risk individuals associated with our household. That was no big deal and he readily masked up without any question. We will definitely use him again, fair price , good service. read more

This was a super easy and fantastic experience. Scheduling was easy, they were on time, Travis did an excellent job and there weren't hidden expenses. I've scheduled them to do another house! read more

We just bought a new home and wanted carpets cleaned. The process was great- easy and quick scheduling and prompt service. I didn't see a difference in our carpets though and they still smell like the old owners dog. :( read more

Mark did a great job cleaning our carpets! We had one room in our house that was in pretty bad shape with pet stains, but Mark brought it back to life! He was reasonably priced and really easy to work with! We will bet calling him again! read more

The appointment was cancelled, 15 minutes prior to the confirmed arrival time agreed with Oxi Fresh So after moving all the furniture - Oxi Fresh, cancelled with no notification. The dispatcher at first said we had cancelled, but they confirmed that we had not, they then promised that the owner John would call us immediately. Two and a half hours later, no call. A very unprofessional way to attempt to run a business. Disappointing read more

If you're reading this and you're struggling to decide who to chose for carpet cleaning, stop and just book Oxi Fresh. They have the perfect combination of affordability + quality + reliability + green technology. We bought a new home and wanted our carpets cleaned before we moved in. I chose Oxi Fresh because of the great Yelp reviews, the affordable price, and the speed and ease of communication. I was equally pleased with the quality of work once completed. John was on-time and finished the job in record time. I was skeptical at first because I did not realize that innovation in carpet cleaning had come this far. They use a green/waterless solution that is super quick and efficient! The carpets are fresh and clean, stains removed, and no waiting around for long dry times. I will only be using Oxi Fresh from now on! read more

Would highly recommended Oxi Clean for carpet cleaning. Friendly professional service, prompt communication & reasonable rate. Thank you Mark for working some magic on our smelly pet stain challenge today. read more

Mark did a phenomenal job taking 25 years' worth of stains out of our plush white carpet! Can't say enough great things, it was easy to schedule, he even managed to work us in a little early, he did a meticulous job, and was so kind to my overly exuberant toddler despite him running underfoot and getting in his way. Price was fair and having clean carpets for my rug rats is priceless anyway. I'm amazed at how much better they look after Mark worked his magic. Highly recommend!! read more

I hate to make my first review a bad one but after scheduling a carpet cleaning appointment nearly 2 weeks in advance, Oxifresh of Gig Harbor canceled with 40 minutes notice. Yes, on a sunny Saturday. First came the call that they were exposed to COVID and were awaiting test results, we informed them that they could access the house without anyone present but they weren't interested. About 10 minutes later we received another cancellation call, this time it was a dental emergency and nothing about COVID at all. Ironic considering I am a Dentist. They could have just told us they didn't want to come on the day scheduled from the beginning. We could have found somebody else then. They did not offer to reschedule which is is not an issue now as we found someone who wanted to do the job. read more

We just had Mark from Oxi Fresh Carpet Cleaning out. Prompt, friendly, reasonable pricing and my carpets look so much better. Give them a call or schedule online (super easy)! read more

First time using this company and it was amazing. No need to have carpets dry for 2-3 days. It drys in 30min and faster with some fans going. Mark was super polite and on time. Took to them to answer any questions and work with you if you had any trouble stops. Give them a try! read more

This is the second time we've had John clean our carpets. We are blessed with many pets so our carpets require frequent attention. Again, he did a great job. Stains are gone and everything is fresh and clean. He was prompt, courteous and professional. We highly recommend his service. read more

Mark came in on Wednesday to clean our carpets and he did such a fantastic job! He was on time, professional, had a great sense of humor and kept us informed throughout the entire process! Not to mention the spots and coffee spills are no longer visible! A huge thank you to him for making our office clean again and our days a little brighter. We would definitely recommend him and use him again! read more

Travis with Oxyfresh /Gig Harbor did an amazing job! My carpets look brand and smell CLEAN even after house training a new puppy! Very nice, thorough, professional AND fairly priced. I highly recommend him! read more

On time, excellent service. I liked the ability to schedule an appointment ahead of time (was timing it around movers), and that they had a Valpak coupon. The estimating and scheduling process was quick and easy. Mark is very nice and made me feel comfortable to have in my home. Did a thorough job for a good price, and the product dries quickly so we could walk on it right away. read more

John was amazing. He was very professional, my carpets look great and knowledgeable on what needed to be done. I have used other carpet cleaners in the area for 14 years and nothing. Compares to his service. I highly recommend. read more

Excellent work and a really nice guy that does a great job. If you'd like your carpets done with someone who cares about his work, this is the guy read more

Very safe, friendly, honest and affordable. The job was done extremely well.

Best value and they got out the stains. I got ripped off my another carpet cleaner, this cleaner did a great job and it was incredibly reasonable. I liked our technician, very hard worker and very good guy. read more

Mark did a great job. My carpets look brand new and the drying time was only about an hour since they use low moisture equipment. Highly recommended! read more

I never knew that carpet cleaning could be this friendly, painless, and affordable. My carpets dried fast and felt so soft - and looked as good as new. read more

Mark, the cleaner, was very nice and arrived on time. He did a great job on our carpet in record time. I would recommend him to anyone in the Gig Harbor area. read more

Oxy did a wonderful job for us and I can't recommend them highly enough. I've used a number of other services and this is the best I've ever seen. read more