My family and I have been coming for years. it's hands down the best seafood in Richmond. It's hot,…read morefresh, and tasty! literally every item on the menu is a hit (from fried food to the seafood boil). Nathan, the owner, is super attentive and he never forgets a face. it makes you feel like family and I love that feeling. As always we will be back!

I was really looking forward to this and was greatly disappointed by the overcooked, dry-as-a-bone…read morefried shrimp. The sweet potato fries were also in an undercooked, gooey clump. Don't bother.

Best place to get fresh, succulent deep fried oysters in a flash!…read more I treat myself to their dinner plate with bettered fried okra as a side. It's a bit of an investment, but the freshness and food quality is excellent. The wait staff and window folks are courteous and very competent. I've never been disappointed. I wholeheartedly recommend Sugar's Crab Shack for a delicious meal you'll be sure to remember fondly!

Today my wife wanted to get some fish and I was already down with the plan. We went to our spot…read moreSugar's and we were the first in line and had a short wait no more than 20 minutes since they started serving people. I ordered the just fish that comes with ten (10) pieces. Yes count them 1, 2,3,...10. Just like the Count on Sesame Street. Everyone is locked on right. I paid the money and the guy at the counter charged me for how many? Ten (10) fish pieces. After my short wait, my order was ready. The guy at the window showed me the fish looking golden brown and delicious. Hot piping hot. I said they looked good and ready for liftoff. Got to the car and my wife and I were happy at the time. After several hours and other stops we made it home. We live in Baltimore Md. A short 4 hour ride away. When my wife had unpacked the food and she asked me did I eat any fish? I said No? If I had she would have killed me before the plate got cold. She said that then they (Sugar's) did not give us piece number 10. The Boss was not happy and neither was I. Now I don't mind paying for delicious food and will do again. What I do mind is paying for fish that does not appear on my plate. I felt RIPPED OFF! If someone in the back of the house can't count to ten (10) and your employing someone who doesn't know how to count to 10, I am wondering what else is going on in the back of the house. Advise 1) Moving forward I will ask them to count them before accepting the finished product 2) Don't buy the Onion Rings. My wife does not care for them and she is an Onion ring person. Let's do this again but I'm bring the Count with me and the number 10 JUST TO MAKE SURE WERE CLEAR!

Discovered this place only recently. Had a reservation on a Sunday morning. They have both indoor…read moreand outdoor seating. Outdoor seating has more seats. Indoors was great; they have cool AC for that hot day. Matthew who tended the bar also took care of us. He answered all our questions. Chicken and waffles were good. The chicken was crispy on the outside but tender in the inside. I enjoyed the pineapple upside down pancake. The sweetness was just right. The pancakes were fluffy and the pineapple was refreshing with cherries on top. Pork shoulder hash was good too. Enjoyed the food and experience here.

Still a solid choice and one of my favorites in Richmond. Got lunch with my mom and sister and…read morepicked a good day to eat outside. Bees and bugs were a little annoying but comes with the territory. Some fans on patio might help with that though. We ordered the chicken Cobb salad, the fish and chips and the ahi tuna plantain tostada. My mom loved her Cobb salad and my sister loved the fish and chips. I liked my order of tuna plantain tostadas for the flavor and creativity but the tuna wasn't the best cut because it had a lot of ligament in it which made it less appetizing unfortunately. Service was fast and friendly and it is handicap accessible for both inside and outside which was helpful for my mom but the chairs outside need some cushions. Parking lot fills up quick most days but there is street parking.

Crab legs were the best that I've had in awhile. Juicy abc fresh, will be back for the shrimp as…read morewell, Great service smooth delivery

It's called the Tasty Crab but it wasn't as tasty as I wanted it to be. Unfortunate, because I…read morereally wanted to enjoy this place, but I was hoping for a stronger flavor from the mixed option on the seasoning for our bag. The crab fries, however, were delicious. And I can't knock it in any other way. The restaurant felt very clean, accommodating to quiet groups and larger parties. The staff couldn't have been friendlier or more attentive. I wanted to enjoy it, and maybe if I ordered again I would have a different experience. But I probably won't be back, there are other seafood boils in the area with a stronger spice palate. I'm sorry!

Food is SO good! Meal was cooked just right with an absolutely delicious butter sauce. The bread…read morefor the po boy/lobster roll was soft yet toasty. Service is fast and servers are not only attentive, but genuinely NICE! Drinks were fantastic and at a great price for happy hour. We will definitely return! Highly recommend giving this unique restaurant a try!

Ordered Poseidon Boil through DoorDash and got 1 lb of shrimp and mussels. Everything arrived hot…read moreand well packed, and the seafood still tasted fresh despite being delivered. The shrimp and mussels were cooked nicely, and the seasoning was flavorful without being overwhelming. Portion size was good as well. Overall, a very satisfying seafood boil and I'd definitely order from here again!

My awesome girlfriend made us a reservation here and kindly requested a seat by the garage…read moredoor....and they did it!!! Literally so nice and cool! Food was fantastic and really made you sit back and wonder "how did I end up in the French countryside and why do I have an urge for a cigarette?" Can't wait to come back!

Great ambience for a night owl or a date. Loved all of our drinks. Although the food was a touched…read moresalty for my taste, it was cooked really well and overall very delicious. Amazing service last night.

Great food, excellent and joyful service, and a wonderful atmosphere. It's clearly a favorite among…read morelocals! It can be a little tricky to find since it's located toward the back of the shopping center rather than in the main core area, but it's definitely worth looking for. Go back... absolutely almost weekly. Love their tuna (blackened rare) steak, rice and mix vegetables plate.

It was a cute vibe with a live band. The service was polite and attentive. My favorite part was the…read morecrab and shrimp fried rice, so good!! The wings were also a star, they came out fresh, hot, and tasty. I saved the sushi because I was so full off of the rice and still had leftovers!

Great experience! The food was fresh and flavorful. Our server Rachel was very friendly and…read morehelpful. We will come back when in Virginia!

Good fried shrimp and sweet potato fries but what is the problem with their customer service?? My…read moresalad was disappointing to say the least and the crab cake my dining guest ordered tasted more like salmon and tuna flattened with broccoli in it... I am just the messenger. I asked for sour cream and didn't receive any. I asked the man that was dropping our food off about it but he just walked away. A few seconds later a woman walked up and very sternly said - who wanted sour cream? I was thrown off by her tone and body language and was ready to leave even moreso after being told with a finger point to go over there and ask for more ice, in the direction of the bar when I was a dine in guest. Kind of good food depending on what you order but be ready for attitude, hair bonnets and lots of visible staff under belly...

Revisited Slack Tide recently for some happy hour oysters (generously sized and perfectly shucked)…read moreand a beautiful house martini that complimented them beautifully. Also ordered a very nice beef tartare that managed to be interesting without being aggressive. Would love to see more subtlety like this on display from Slack Tide. I'll be back!

I went here with family and left full, happy, and still thinking about those desserts!…read more We had a few different small plates but the ones that stood out were definitely the calamari and the trout and churros. The smoked trout and churro was a balanced dish with some playfulness to it that set the tone for some wonderfully cooked entrees, but the main stars of the night for me were absolutely the desserts and cocktails. The mango rice pudding was smooth, bright, and the perfect ending to the meal, But the real standout for me was the strawberry mascarpone cake, which was unbelievably delicious and had some of the best plays on flavors in a dessert I've had in a while here in Richmond. Service was phenomenal too, with our server always checking in.

We gathered here for a family dinner and enjoyed ourselves. The menu features different types of…read moreboils. (They do not allow substitutions!) each of the boils comes with sausage, corn and potatoes.you get to choose your spices and heat level. You can also add additions to your boil like eggs or extra corn ect. They do serve fried items like fried oysters for those not into the boils. Our server was really sweeet and made sure to cover all of our needs. Overall pretty good experience. The spice blend was a little salty for me.

I used to get takeout a lot from this location when I worked on the west end. It's been a while…read moresince I've had this place and was craving seafood boil since the Midlothian location closed a few months ago. I was so excited to dig in because it smelled so good. I was so disappointed, it was super salty I couldn't even finish it, also the clams weren't cleaned properly and the crawfish and shrimp tasted like it's been sitting out for hours. I am praying I don't get food poisoning from the little amount I consumed.