Ruth is the lady to get help she is awesome on giving you advice on stone…read more The guys who help load and placed in my SUV were very careful.

Would give 0 stars if possible. They seem to have great selection but BUYER BEWARE when you get a…read morequote. It will change continuously and make no sense. Staff clearly does not receive customer service training or direction on how to communicate clearly and set expectations for pricing, delivery, extra costs ($25 for the bags the rocks come in). I had a large landscaping order 3 tons+ of rocks but guess that is of no value to this company. Perhaps they're only interested in commercial business? Either way, the owner and managers should consider customer experience and how easily it would be to fix frustration and bad reviews by following their own quote " am owner of Big Tex Stone(Mike Hillman). I started this company to meet the needs of homeowners and landscape professionals. This is not just a job for my team and I but a passion. We truly love to make house beautiful." If this is passion I recommend focusing it on customer service. Post a pricing menu clearly with details like cost of product, packaging like the bag, delivery (by mileage), and provide written quotes. Staff appropriately and train your team how to handle the front desk and phones. The person I worked with watched me write down all his quotes and never offered to write it up himself. Then when I called to place the order a surly young woman answered who proceeded to give four different prices for the same amount moving from my original quote of $650 to $768, no wait $781, no wait $801.. it was ridiculous. When I asked to speak with the guy who first helped me he said he watched me write down the numbers but they were wrong. Wow - way to lie to and dismiss the customer while dodging responsibility completely. Big Tex -Your literally selling dirt and rocks and frankly, at comparable costs to other businesses. This isn't rocket science - simple math was beyond them and instead of solving the issue escalated it by being rude, dismissive, and careless. I was happy to give my business to Whiz Q Stone and would avoid this place at all costs.

The kindest and most helpful and gracious people you'll ever meet. I highly recommend this…read morebusiness. To the owners: thank you for my pieces of limestone today and for helping me find the right sizes and shapes.

The staff was extremely helpful offering suggestions and they had just what I needed for a small…read moreproject. I will definitely use them again. 5 Stars!

This is a Family business, father and son, Ben & Josh Bretz. I needed a muddy area of my Yard to…read morebe no longer muddy. Ben came out and gave me a few ideas and since those ideas sort of mirrored my own ideas, we came to an agreement. Ben & Josh are very easy to deal with and I knew that the price offered was very reasonable. When their crew arrived , they got right to work and were done by noontime. I can honestly and enthusiastically reccommend this company.

Excellent team and the craftsmanship. Our metal garden boxes look phenomenal and our xeriscaping…read morelooks great. All of the Lago Vista neighbors have come over to comment.

always has great variety of stone and landscaping products. Perfect location for all my…read moreconstruction needs.

From the owner: Stone Mason Supply provides a wide variety of selections and is ready to deliver for your next…read moreresidential or commercial outdoor living, construction or landscaping project. Call us for the latest prices and delivery options. Products include: Flagstone Builders Stone Chopped Stone Lueders Slabs Monumental Stone, Diving Rock & Boulders Gravel, Sand & Cement

They never answer the phone and when they do they have attitude or keep sending you to different…read morepeople

They sell bad quality product. They should check their inventory to ensure it will work as it…read moreshould.

This place rocks, literally and figuratively!…read more LITERAL: All kinds of rocks, from smooth, tiny pebbles to big, edgy boulders, can be found here. The variety of gravel is displayed right outside the main building, so a short stroll will bring you across everything they have. The name of each collection is clearly labeled, so customers can match the look to the pricing sheet. Once you decide what material you'd like, pull your vehicle around the simply-laid and paved path to the pile of your choice. The employees will take care of loading, and while they try to be mindful of your car's load capacity, that's something you'll want to know coming in. FIGURATIVE: The customer service is sincere and sweet! The lady we met in their spacious, air-conditioned building walked us outside to a patch of gravel we might have missed, explained the whole process mentioned earlier, and invited us to ask questions as needed. The guys who helped load were as friendly as they were efficient. And the real kicker--they've accounted for the Kids! There's a Dig Zone on the north side of the building where our Kiddo hung out for a little bit. It would be even better with some sort of cover overhead but that it's there at all is so cool. For your landscaping needs, go 'by the yard' for service ans selection that go the extra mile!

I visited the yard last weekend, and Gabi (or Gabe, I hope I got his name right) was fantastic and…read moresuper helpful. I highly recommend paying them a visit; you can't go wrong with the pricing either.

Had a small area of a walkway/sidewalk redone. Very good quality work at a reasonable price. I…read morehighly recommend you give them a try.

Very Professional. Fair Pricing. Pride in workmanship. Punctual. Jesus was a pleasure to work…read morewith on this project.

Now Kwality Wholesale Stone. I needed flag stone for a diy…read moreproject that was 225 Sq feet. The manager used her calculator to determine I needed 3 tons of stone. Dhe did scramble to deliver the stone with a $200 delivery fee. I lived 11/2 miles from their store. After completing my project I had about 1/2 the stone left. I talked to the manager about returning the stone, on a pallet, since it was HER ESTIMATE. She flatly refused. DIYers beware doing business here, you are 100% on your own.w

Hands down the WORST cut Texas Stone I've ever bought! Purchases 1.5 tons and couldn't use 1/3rd if…read moreit. Supposed to be 3x3.... hell I've got 400lbs or rock larger than 5x3. Over half the lot I purchased is like this! HORRIBLE

I looked online to see what was available over weekend and Called on a Monday morning for two yards…read moreof sand and was able to get it same day. Driver called around noon to let me know he was dropping off order. Was nice and asked where I wanted it. It was placed where I wanted it. Everything was done and I didn't have to be there. Will definitely be using them for future projects

Great experience with DFW Stone in Haltom City this weekend. They had exactly what I needed, and…read moreemployees were very knowledgeable and helpful. Miserably hot outside, but employees were still eager to help me sort through stone to find the right batch.

Needed 4 yards of top dressing soil. They answered all of my questions, took my order over the…read morephone and the dirt was on my driveway on the date and time as promised. Their prices are very reasonable and the quality of the dirt is excellent. Awesome business!

No Returns. Went back less than 24 hours later with receipt in hand to return two bags of cement…read morethat had never left the trunk of the car. If there is a notice to this effect, it is not obvious. I should have gone anywhere else because prices are insane here, but they were close. I won't make that mistake twice.