If you live in the Fort Wayne area and are using anyone else, your cheating yourself out of both a…read moregreat price and excellent service. These guys are well trained in servicing all makes and models of systems, have a boss that encourages them to be the best, and it shows, technicians and installers that they can be. They are locally owned, which means they are looking out for you, not a shareholder on the other side of the country. And answer all your questions, if they don't have the answer, they are not to proud to just make something up, they will get you the information that you want. I send everyone I know to them. In fact I wouldn't trust anyone else servicing my family and friends. They should get 10 stars, they are just that good.

Fast and good service. You can expect an honest assessment for repairs or replacement.read more

Hayden was very knowledgeable, polite, professional and did a great job! He clearly explained the…read moretroubleshooting process and reason we were having issues with our AC (low coolant). Many of my neighbors recommended Borchelt and I can see why.

Unfortunately for me, and my pocket book the person living in my house called WC Borchelt & Sons to…read morefix a leaky tub and sink faucet. The tub was fixed without incident. Their plumber attacked an enameled color-matched faucet with a bare metal wrench and badly damaged the paint surface. He did offer to come back later and replace the faucet. I turned their offer down, as he did not specify with what quality level of faucet he would use, but more importantly not wanting anyone from their company in my house again to potentially do more damage.

Joe installed a new pump on a very old boiler for me. Very pleased with the service. I knew it…read morewould be a job for someone with plenty of experience. Highly recommend, at least with boilers. I would be willing to try them on my next furnace job too.

Great service, fast dependable. Great Communication!…read moreAnd a reasonable charge. We would use their Services again.

I would not suggest using this company. I had scheduled a time for someone to show up and install a…read morecouple items for me. The time they were scheduled to show up had come and gone. I called to inquire on if anyone was going to show and was told that another electrician was just finishing up a job and would be there soon. The electrician showed up about 30mins later. They started about 1:30 and were still there around 6:30 not finished. While trying to run wire from the attic they attempted to take paneling off of my wall to better get access to it. While he was on my ladder his foot slipped and cracked my paneling. My wife seen this happen. Granted he did apologize and stated if I had any issue the office would make it right by either replaceing the damaged paneling or covering the damages. They came back 2 days later and finished the install and left my area a mess. I brought the problems up with their office. The lady I spoke with stated she would get back with me after I sent pictures. The email I received basically stated that the electricians that were at my place lied. This is the email I received. ( After speaking with the electrician and our manager, it seems that he accidentally tripped over something in your hallway, which caused the panel to crack. He repaired it using silicone, and your wife said that it looked good & that you intended to replace it soon anyway. However, we understand that this is not an ideal situation, and we apologize for any inconvenience caused. Regarding the dust left behind, we apologize for the oversight on our electrician's part. He did not have a vacuum in his vehicle and asked to borrow a broom and dustpan from your wife. She assured him that it was not a problem, and she would take care of it. He apologized and asked her if she was sure, and she confirmed it was. While this is not our normal protocol, we appreciate your understanding. We want to make sure that you have a positive experience with us, so please let us know how we can make it up to you. We value your feedback and want to ensure that we can rectify this situation to your satisfaction. Please feel free to contact us at shelly@3RiversElectric.net or 260.908.8700.) My wife was overseeing the installation. She seen his foot slip while he was on my ladder which is why the paneling cracked. It had nothing to do with anything on the floor. They also stated they asked my wife for a broom and dust pan to clean their mess. Also not true. Had they of asked she would have gotten one of my shop vacs. I did not want them to put it back up broken. This looks tacky. I wanted it repaired properly. So from what I'm seeing is they will come to your place at their own time, destroy your property and leave the place a mess. They stated they would make it right. I don't see it.

MJM did great work on my full system changeout! The techs were very knowledgeable and answered all…read moremy questions! I will be using them again and recommending them to others!

I've worked with MJM on 3 jobs and their attention to detail, superb workmanship and great pricing…read morekeeps me coming back for every mechanical fix my house needs! First was a complete new three stage HP, modulating Infinity furnace, tankless water heater and new hose spigot! Thanks again, MJM!

Feb 2026 - Greatly disappointed...Not trustworthy. Vic came to repair h/c wall unit because it kept…read moreshutting down & showing error code. It was out of refrigerant & we might have a leak so he filled it & billed us. (Pay at time of service). 2 days later we get same error so he returns for Search & Leak Repair - could not find leak but adds coolant - tells us he would run new lines if we go with new unit. Emails quote including new lineset, surge protection, new remote & great warranty w/ 1 yr maint plan. He said he would apply the service call of over $1600 we paid as a credit towards the new unit purchase & required half down so he could order it. No problem. Paid half & scheduled install. About week later he installs new unit & picks up final payment - I point out it is short the roughly $1600 to which he says he had explained to the owner that amount was ALREADY discounted (he did not, nor was not in the bid as such). ook. Few days later unit shuts down & gives error. We call him & he comes next day & says it's out of coolant & he has to run new lines - the reason why he did not do it at install was bc it was going to be a pain... What?! Really? I said that is YOUR NAME on that van & I feel like you're cheating us & he says No That's not me & quickly added But we are here to take care of that today. (Well the Unit stopped working so he HAD to come back.) He runs new lines & shows me where the original leak was and how the lines were rubbing against a roughly cut hole in the wall. (so could he have just replaced the original lines to begin with?) I tell him we can mail the check -he says he will come pick it up. I talk with owner & go over everything - he says Vic did not say anything about the $1600 already taken off top of quote to him - He will call Vic & discuss. So we refused to pay said $1600 and now Vic refuses to honor his warranty. This company does not stand by its word. Also where is the quoted & paid for surge protector...he did not do that either. Vic, Don't quote it if you are not willing to do the work and do it right the first time. If you are reading this, think twice before shaking his hand....which he looked me in the eye and shook my hand...it doesn't mean a thing to him.

Best company around, they help out In the community with donating to the the local Humane shelter…read moreand St Jude. My only to go to for heating and air

So Happy with One&Done Maintence. Jon came out, he was very professional, and helpful. We needed a…read moredifferent mount, he went out of his way to go replace the one we had to fit TV. I would recommend Jon and One&Done Thank you, Dave, Sandy​

Wonderful to work with. Quick and straightforward. They came in fast to repair a drywall.read more

Super friendly people which fast response time fair pricing and quality service and equipment…read more Needed an estimate and someone came out same day and got my install scheduled before they left the house that night. They also offered financing so incase I didn't want to pay out of pocket for the replacement, I had options. Any Furnace or AC estimates or repairs will be going through these guys from now on. 10/10 recommend to everyone!