This review is for Eddie Coria, the inspector that came out to inspect my house. He did a very thorough inspection and provided a detailed professional report. He also explained in detail how their non-fumigation method would be performed at my house. Unfortunately, due to the extent of visible termite damage, I decided to go with a different treatment method. read more

Friendly excellent and professional service provided by Technician Ivan. Thank you Ivan! read more

TERMITE TREATMENT: Earlier this month, we paid pacific coast termite $$$$$ to do all our termite work. It isn't the end of the month yet and our snack table foods started getting termite droppings. Covered table with paper towels to see what was going on. After all we paid PCT for wood replacement and termite treatment ($xx,xxx). Sadly, we still have termites. Called them; they can be out in a week to look at it, but offered that "I" could spray windex on termites and/or fill the hole in the wood. A lot of $ for a less-than-a-month solution to termites. read more

Pacific Coast Termite - Termite dropping falling on our snack table (table covered with paper towels now) - Pest Control Near Me - Orange, California

Updating to 3 stars on the review, original was 1 star. The rodent team was amazing, very good and professional. I had a poor experience with the insulation removal and replacement. The original team came out and missed two rooms completely their first time, and folded over the rulers to misrepresent the amount of insulation the rest of the house had. I only found out after calling a separate HVAC company to solve the odd problem of half my house being too warm during summer. My HVAC notified me of the issue, picture attached. The second time Pacific Coast came out I was provided a sub-standard job. I should have demanded the photos then and there, but they left quickly. I thought my insulation issue was resolved, but I still had a very hot half of a house. I called my HVAC guys again, they informed me of the poor insulation job again, patchy, uneven, and low. The third time Pacific Coast sent a different team out and provided pictures and video, they fixed the issue quickly and professionally, but costed me time, money, and comfort for the last 7 months. read more

Pacific Coast Termite - 2nd blow in. - Pest Control Near Me - Orange, California

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Christina S and the inspector were very helpful in addressing my questions and seeing if I needed an inspection. Thanks for the honesty and transparency. If I have any pest issues in the future, this will be my first choice. read more

The service and pricing were great! We would definitely recommend the company's service for termite control.

Pacific Coast Termite came in 2/2020 to perform a termite treatment for our house. I called a couple of weeks ago and scheduled a follow up visit for 1/28/2022. Matt and Diego showed up right on time at 8 am sharp. I was very impressed with both of them because they were very courteous, customer-service oriented, polite and conducted a very thorough inspection. Their inspection included going up into the attic and crawling under the house. During the process they re-sprayed a number of areas that had been treated in 2020. Afterwards, they made sure to clean up the immediate surrounding area. I told them before they left I was going to write a positive review for them because about 3-4 months ago, I had another rep from Pacific Coast Termite come to perform the same service and the experience was opposite from today. He was here ~15 minutes and wasn't nearly as thorough compared to Matt and Diego. read more

Our HOA of 8 condos has been with Pacific Coast Termite for several years. Refugio and Vince came out today and did an amazing job. They are helpful, professional, knowledgeable, and communicate well. They are a pleasure to do business with and I can recommend them highly. read more

Hello, We had some dry rot on the trim of our house. The crew did an excellent repair job. Their work was top quality and professional. Showed up when they said they would and explained everything to us. They also did a good job with clean up. Thank you, Rick, Jairo, Luis, Angel, Eli and Terrel!!! Paul & Michelle Speroni read more

I'm writing this review about my whole experience with Pacific Coast Termite. In March of 2022 I noticed some rot in the floors in my living room. I pulled a board up and saw the dreaded home killer, termites. I needed to get rid of the wood munchers so I called Pacific Coast Termite and scheduled an appointment with an inspector. The inspector arrived and didn't seem pushy about selling services, but he did identify drywood termites and subterranean termites. I agreed to treat both. The day of service arrives and the crew shows up. Things went well, but the service felt mid-grade. By the end of the appointment I had identified two major issues. First, the crew leader was unable to drill through the interior floor. She explained that her drill must not be powerful enough to make it through the interior foundation or that it was broken. The issue was later identified to be that she tried drilling through an 18 inch foundation footer. Second, they left some holes in the concrete unpatched. The crew leader explained that the crew would follow up and finish the job. They never did. After a few weeks I'd forgotten about the promise to follow up and I didn't see any additional termite activity. That is, until the heavy rains (March 2023) this year. I noticed a wet pile of dirt where an old termite tube lived in the garage. I kicked that pile over and termites poured out of it. This is where my general attitude towards Pacific Coast Termite shifts from mediocre to awesome. I called a second time. The receptionist immediately said my name and address and followed it up by asking if I'd seen termite activity. I said yes and she scheduled a follow up for only a couple days later. The new crew arrived (Travis, Manny, and Andrik) and really crushed it. They listened to my complaint about the first crew and then got to work. The new crew leader was able to identify the foundation footer as being in the way and drilled around it. It took them about three hours, but they finished what the first crew had started and did a great job (making sure to also finish patching the unpatched holes). They even answered some of my questions about termite activity and seemed to be highly knowledgeable and very skilled at their job. I'd rate my first interactions with PCT at 6/10, but my second interaction is 10/10. I'm blown away at how quickly and easily they honored their warranty. I'm also very impressed with the second crew who absolutely crushed it. The first crew wasn't horrible, but they also weren't very thorough. Overall, I would definitely recommend Pacific Coast Termite. I should have been more proactive about the follow up, but PCT responded with honesty and integrity when I did. read more

Our electrician discovered termite damage in the drywall, recommended me to contact Pacific Coast Termite for an immediate inspection. I highly recommend their inspector, Austin, who was exceptionally polite, patient, and knowledgeable. He identified two types of termites commonly found in Southern California - subterranean and drywood termites - and provided a thorough explanation of the treatment options. I am truly grateful for his expertise and detailed descriptions during the inspection. read more

Pacific Coast Termite - Pest Control Near Me - Orange, California

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We called and the very friendly guy inspected our home within a week. He was very knowledgeable about these things. He said to call him with any questions. Then we scheduled them to do the work. They came the next week. They were very thorough. Spent a lot of time taking care of the job. They cleaned up after themselves very well. I didn't have to leave my house. I didn't have to bag up any food or anything and they didn't break anything.(like roof tiles). The two people were very friendly as well. I would absolutely recommend this company if you have termites. The price was not too high and they did a great job. read more

Pacific Coast Termite is the best. They came out and let me know that I do not have bed bugs. Thank you Lance.

If I could give more stars I would. From the moment we met our Technician until work was completed the work was stellar. Steve came out and to my relief did not suggest to tent the house but use Borax instead. I had surgery in September and am still recovering, tenting the house would have meant packing up EVERYTHING! We never had to leave the house during the treatment. A few weeks later Miguel and his team came out and removed all the termite damage, dry rot and crumpled wood from our back of the house. They worked for 2 days and it looks amazing. Miguel has an eye for detail as he spotted a few boards not in his work area that were bad and he replaced them. Very pleasant men working and they are very meticulous in clean up. Would recommend and work with for sure. read more

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Jorge C from Pacific Coast Termite did a great job at my house today. He did an excellent job going over my house looking for termites, treatment, and suggested some improvements to consider in the future. Would recommend him to anyone. read more

An excellent job. Very reasonable prices but more importantly, a high level of expertise. Alex the inspector and manager did a great job diagnosing the level of infestation. The initial treatment was done professionally and unobtrusively. Thereafter came the wood repair. Jesse and Rosendo were incredible craftsman. I was amazed how they were able to duplicate complex pieces of wood to replace those that were eaten by termites. They went the extra mile at every step, giving the customer the most for his money. I recommend that the night before an inspection or wood repair that you move your cars from the driveway into the street. It will give the service truck somewhere to park and make it easier for the team to manipulate long poles and ladders. We did not know about this until the team arrived at 8:00 AM, which caused a minor delay while we re-shuffled all the vehicles. read more

Warranty service from Pacific Coast Termite wood repair division. Previous balcony repairs for termites and dry rot had lifted, twisted and warped over summer. Jesse, Luis and Carlos prepped, replaced, puttied and sanded. All the raw wood was primed, leveled, filled and sanded, and primed again because we had no paint. ( I was shocked that they even offered). They also cleaned up, and even used a magnetic pickup for stray nails left by the original crew ony aluminum patio cover. Fantastic service crew. Wish they had been the first service supplied, brilliant warranty step up. read more

We have an old garden shed, which termites have been munching for many years. Pacific Coast Termite did a fine job identifying where termites (and beetles) were infesting and treating those areas. They also did a great job extracting destroyed wood components and rebuilding them with new wood. Rick, Luis and Jairo did a great job over two days with the repairs. read more

High praise for Quoc, Carlos, and Edwin! Quoc was exceptional in creating a crawl space door. And, Carlos and Edwin accomplished my preventative work in both attics, and termite elimination in a staircase with exceptional professionalism. Highly recommend...! read more

Wanted to avoid "tenting" the house and had been hearing about PCT on KFI radio. Gave them a call along with two other servicer. Came out, explained process, and I booked them. Three professional technicians came out and serviced my home. Great job! Fast forward a couple of months while putting up Christmas lights I noticed a small area that appeared to have termite damage. I called and they had a technician out the next day. Matt was timely, professional and explained and showed me the area that had been treated in a "W" pattern. Thank you PCT. I highly recommend this quality service!!! read more

I want to thank Pacific Coast Termite for their prompt and outstanding service. My home has not had any issues or invasions from pests since their service. Their prices were competitive and well worth it,their team was on time they actually called to ask if was OK to be early, WOW. Along with be thoughtful and timely, they were knowledgeable, kind, and professional. Thank you, Pacific Coast Termite, for all that you do. read more

We requested Pacific Coast Termite to perform termite eradication service on our home, without tenting. The best part was the wood repair division, Milton, Jesse, and Brandon,who completed the process with great care and professionalism. Their communication was excellent. They were friendly and always kept to their schedule. We will not have to redo this process for a long time to come. It was an excellent investment in our property. We would recommend this company highly. read more

Pacific Coast Termite came out last year and treated certain areas of my house for termites, and did an amazing job to get rid of them. I recently saw some termites in a small area of the back yard and they came out and treated it for free. They are always quick, efficient and professional. I will continue to use them for any pest control services. read more

Today I had Pacific coast come back to fine tune some termite damage from their earlier visit Miguel and his assistant were timely, clean and went above and beyond what was necessary. I am so happy that we chose Pacific Coast to rid our old craftsman home of termites . No tenting is the answer. read more

I had my home treated in 2022 by Pacific Coast Termite. Since then, I saw what looked to be a new infestation. Gave them a call and they came right out, found a small, new infestation, and took care of it under their fantastic warranty. These guys are honest and they do quality work. I suggest you go with Pacific Coast Termite if you like dealing with reputable people/companies. Thanks Miguel! read more

Pacific Coast Termite - Under Warranty Termite Treatment - Pest Control Near Me - Orange, California

Blake came by on a Wednesday to give me an estimate and filled me in on what to expect moving forward. He was easy going while being professional at the same time. Listened to all my questions and provided me with thorough and informative responses. The work was suppose to start on a Friday (two days after I met Blake) between 8-10am. The workers, Daniel and Sam, showed up first thing at 8am. They were so friendly and easy to talk to but were all business. They were very efficient with their time and were focused on completing the job for the entire 5-6 hours that they were here. After the work was completed, we had some time to get to know each other. Just two really great people. Super friendly and geniunely cared about me as a person and not just a customer. I am so impressed with Pacific Coast Termite, look forward to working with them again, and wish everyone there all the best. Outstanding company. read more

Miguel from Pacific Coast Termite was extremely professional and did an amazing job keeping my home safe from termites! Now I can truly enjoy the Holidays with my family! Thank you so much, Miguel!!! read more

We have used their service for years, the customer support and the technicians are knowledgeable and courteous and I would highly recommend them . We just had a small infestation spark up and they came right out and took care of it . So appreciative . read more

Best summary would be incompetent idiots. I have termite pellets/dropping in a couple of places and I've seen (with pictures) several winged termites in the house. Takes 3 weeks to get an appointment for an inspection, the guy shows up, looks at the photos and the piles of droppings, and after 5 minutes declares, "Those are just ants". Doesn't look in the crawl space under the house or in the attic. Or any where else in or around my home. Doubting their credibility called two other inspectors and both of the confirmed that is was obviously termites I'm not going to argue with the Pacific Coast Termite guy, because if they cannot handle an inspection, I definitely don't want them handling insecticide and doing an extermination in my home. read more

We had a great experience from start to finish with Pacific Coast Termite. It was easy to set up an inspection over the phone, and they called to verify the day before. Our inspector, Blake, did a great job explaining to us where the damage was, and what would be needed to fix it. The cost was a bit higher than for a traditional fumigation solution, but we would happily pay that every time to avoid the complications of fumigation. After Blake applied the discount you get for quoting their radio ad (before we even mentioned it), it was an even smaller difference. Jose and Carlos, the technicians who did the work, were just as great. They showed up on time, were competent and professional, and very respectful to our property. They clearly took pride in their work and the company (employee satisfaction/pride is a foolproof way to judge a company). They took their time with the job and clearly explained what they did and why. All in all, highly recommended! read more

I had Pacific Coast termite out to my home to add insulation in my attic. The crew from Pacific coast termite DANIEL and Victor. They were on time and were mindful of my personal property by taping everything up properly. They did a great job in a timely manner. Thanks again for everyone. Pacific Coast termite! read more

Called pacific coast termite after hearing their ad on the radio. Setting up an appointment was easy enough and I was told 8am. A few days go by and I get an appointment reminder for between 8am & 10am. That's fine but after that time has passed and my time was wasted waiting for my technician I contacted them and they said my tech could arrive anytime between 8am and 10am. I told them it was past 10am already and they had no reply. That's not how service is done. read more

Great experience from start to finish. Our interaction with PCT began when Blake came out to do a home inspection. Blake walked through our home, confirmed we had subterranean termites, and explained to us what some possible options were to address the termites given the construction constraints of our home. Blake was extremely friendly, courteous, and knowledgeable! He reassured us that the chemicals they planned to use had a very high efficacy rate of killing off the colony, and were pet friendly. No tenting! No application of high heat! No worrying about a hotel that could accommodate a dog and a cat! Instantly, the edge was taken off. Not too long after Blake's walkthrough, Samuel and Anthony came out to perform the work. The guys were extremely respectful of our stuff as they drilled around the perimeter of our house, and like Blake, very friendly and professional. The guys got done earlier than I expected, too! While we didn't have to foot the bill as renters, I did sign the invoice to indicate the work was completed. The final cost was VERY reasonable and I'll recommend them to every one I know who's in need of some eradication. Their area of coverage is most of the greater LA area, so they made it from Orange up to North Pasadena. From my research, every home eventually WILL get termites, because you can't fight mother nature. Keep these guys' contact in your back pocket! read more

Worked with Saul H today to treat the perimeter of our house. Saul is detail-oriented, thorough and very professional with his communication skills explaining exactly what he was going to be doing, the type of chemicals he was using and describing The warranty policy included with the services from Pacific Coast Termite. Thank you Saul and Pacific Coast Termite for providing exceptional service! read more

Great company and always on top of customer service and care. Excellent work ethics always on time and prepared to do the job at hand. read more

I have heard all the radio advertisement over the years and thought I would use them. The experience was poor. I heard a lot of banging on the house and I went out and saw he had damaged the fascia board in several places. The tech had no customer service skills and would not explain to me what he was doing. I said I guess I don't understand what's going on. He said you don't and packed up his things and left. I asked for his card and he said he did not have one I called and spoke with a representative and aske to have a manager call and come out. She said he would call by 9:30. No call back. I would not recommend due to damage to house. read more

I used Pacific Coast Termite for a spray-in attic insulation. The workers were great, my problem began after they had left. My wife noticed that the forced air heating wasn't coming on nor was the a/c unit. I called the office and since it was a Saturday the office was closed. I had left a message figuring I would hear from them on Monday, 4/03/2023. No return call by Tuesday morning, I talked with Crystal and sher said she would relay my problem to a supervisor. As of today, 4/07/2023 I have never received a call back. Now I have used them for a few years for my termite protection and have always had calls no problem. I guess it's when you purchase one of their other products it's buyer beware. I iwill still use them for termite protection but I wouldn't recommend using them for their other products. In fact I may star shopping another termite company at this point. I did hire someone to come out and find a disconnected wire to the unit and had it repaired in no time. read more

Update to review... After leaving the review on Yelp for the original two stars, the company contacted me to repair the damaged drywall. The repair was done beautifully and I am happy they cared enough to contact me and make that right. They did not ask me to revisit my review, I decided to do that based on their response to my original review. They don't get the 5th star due to the fact that everything I said in my first review - the delays and lack of communication- did happen. However, I think they may be more aware of ongoing customer feedback in the future with new customers. Hope you can profit from my experience. Thanks to Pacific Coast for following through and making part of the job done right. read more

OUTSTANDING !! This is the best company EVER !!! So glad I called Pacific Coast Termite. From the first call everyone is so informative , professional and knowledgeable. I had Pacific Coast Termite out to treat my home last year and they did an amazing job. When my termites returned in a small area Pacific Coast was here ASAP. Matt and Elias were on time and really did an amazing job. I was really impressed with how much they cared for my animals. These guys are the very best and I can't thank you enough for all you did. Don't go anywhere else !!! Carol W. read more

We had Steve come out and do the inspection, he was very thorough and provided a lot of useful information about how termites live, how long it takes for termites to cause damage, and what the different treatment types are. Raul H. came out and did a great job treating the termites today! He even treated some extra areas of infestation that were found during our renovation. He was thorough and patient in explaining what he was doing, and a pleasure to work with. I would highly recommend Steve (for inspections) and Raul for treatments, we are very grateful for how they went above and beyond! read more