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    Pacific Home & Appliance Distribution

    5.0 (5 reviews)
    Closed 8:00 am - 4:00 pm

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    2 months ago

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    Costco Wholesale Home Showroom

    Costco Wholesale Home Showroom

    3.6
    (24 reviews)
    4.0 mi

    Had to purchase a recliner sofa and saw a few places in town but they were a bit pricy lol. Found…read moreCostco furniture and decided to take a look. Parking was great lots of spaces. Once going in I saw a great selection of appliances to the left and home furniture/tv to the right. The associates are very nice and helpful. Once I found the right sofa I found an associate (Chason) to help me order. He was super understanding and had so much patience. I purchased the Sofa and scheduled a delivery was super quick and easy! A month later we decided to replace some appliances in our kitchen since we redid the kitchen countertop and added a vent. Decided to take a look and met Chason again. He helped us find the right refrigerator, dishwasher and washer and dryer! Again great process nice fast and easy! Highly recommend m, the delivery was good but the customer service in the store and on the phone have been amazing!

    The delivery team arrived approximately 40 minutes late without any notice or communication…read more Immediately upon arrival, the driver stated he was "not happy" and began arguing with me about the delivery before even making any meaningful attempt to move the refrigerator. The refrigerator was supposed to be delivered upstairs into my home, and the stairs were clearly disclosed in the delivery instructions ahead of time. One of the delivery workers stated that the refrigerator could potentially be brought upstairs, but the driver refused to even attempt the delivery. The refrigerator was never removed from the dolly, lifted, repositioned, or properly assessed for delivery. The driver repeatedly stated he was not going to move it at all and left the refrigerator sitting in my garage. During the delivery, I contacted Island Movers customer service and spoke with an employee named Cece. I found her behavior extremely disrespectful and unprofessional, as she laughed during the phone call while I was trying to resolve the situation. I was shocked by the lack of professionalism and concern shown throughout the entire ordeal. In an effort to help complete the delivery and eliminate liability concerns, I even offered to sign a waiver accepting responsibility for any possible damage to the refrigerator, floors, or property. Despite this, the driver still refused to make any attempt whatsoever to complete the delivery. I had to take time off work for this appointment, only for the delivery crew to essentially refuse service after arriving. The refrigerator is still sitting unusable in my garage due to their refusal to complete the delivery. I am extremely disappointed that Costco contracts with a company that operates in this manner.

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    Costco Wholesale Home Showroom
    Washers & dryers
    Washers & dryers
    Costco Wholesale Home Showroom

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    Yz Pro

    Yz Pro

    4.4
    (235 reviews)
    1.8 mi
    Certified professionals
    8 years in business

    Reached out and got an immediate reply that they could come the very next day to fix a countertop…read moreoven. Very very responsive. The cost was $89 for the visit... they are mobile and do not have a shop, so they will come to your home, which is super convenient. Highly recommended.

    YZ Pro responded quickly to my Yelp inquiry. They charge an $89 diagnostic fee, which is applied…read moretoward the final invoice if you proceed with the repair. They were very punctual with appointments, actually arriving early for each visits. They give you a heads up when they are on their way. They worked with me on a holiday (new year's day) and weekends. My dryer was stopping mid-cycle. During the first visit, Sergey diagnosed the issue as the timer and replaced it. Unfortunately, that did not resolve the problem. After I contacted them again, he returned to recheck the dryer and was able to identify the actual issue, which required ordering an additional part. The part took about a week to arrive, and although I did have to follow up, he returned at a time that was convenient for me and completed the repair. My dryer is now working properly. Overall, YZ Pro was professional, friendly, and made a genuine effort to accommodate me and see the job through. Their pricing is on the higher side, but they ultimately resolved the issue and completed the service.

    Photos
    Diagnostic of refrigerator Whirpool
    Diagnostic of refrigerator Whirpool
    Sub zero start rellay replacement
    Sub zero start rellay replacement
    Washer LG door latch replacement

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    Washer LG door latch replacement
    Newtown Appliance Sales and Service

    Newtown Appliance Sales and Service

    3.0
    (26 reviews)
    3.6 mi

    This was sitting in my drafts for a while, like for only 2 years and some, cause I've been so ADHD…read more Our sucky a$$ Maytag Bravos XL top-load washer failed (unresponsive control panel) and I was hand washing clothes for days. I got tired, literally, and desperately cried for help but my husband was like,"Nah, do your work you so called homemaker. The clothes aren't gonna wash themselves." JK. He never said that and I never asked for help. I did some reflection and thought about how this is normal for some of our family in the P.I. In that moment, I felt grateful to even have owned a washing machine. I hand wash my delicates, but that's an occasional thing and this handwashing method for a volleyball team household size was becoming a thing. Not having a functioning washer taught me that I'm not cut out for third world country life. I really needed our washing machine to be replaced pronto. I've always loved the top loaders that had an agitator. It cleans so much better than the BS HE washers without 'em. I absolutely did not want another Maytag unless it was the 575, which has recently been discontinued and replaced with model MVWP585/MVWP586. I knew of Speed Queen because I've seen them before. I did research and my heart was set on getting one. I called another company that supposedly carries them to be told that they'd sell to me only if I had a laundromat (*fingers crossed* maybe in the future). Newtown was second on the list so I contacted them. It took many attempts to reach someone as their line was busy. When I finally got through, I spoke to Mabel. She told me they had ONE LEFT and it was the model I wanted (TC5). I asked if she could hold it for me, pulled out cash (I initially asked if I could write a check or pay w/a CC) and headed there in heavy westbound traffic to pay for it. Didn't bother with browsing the showroom, but it seemed like they had a good selection. Before collecting payment, Mabel showed me the Speed Queen and briefly went over the important stuff + gave me some tips. I don't have much to say about the delivery part besides that Carl did come within the specified time window. He was only able to drop it off downstairs. My husband and I carried it up ourselves. Carl did mention that he could've hauled our old one away but it wasn't ready. If I knew, I would've prepared it for him. From my understanding, they were no longer interested in carrying Speed Queen because the demand wasn't high while the shipping fees were. However, it sounded like they'd be willing to order it for you. It would cost ~ $2k If you want a Speed Queen, give them a call. Things may have changed since. 2 years with mine and I'm still happy as ever! Anyway, so glad to have had the privilege of working with this local, family-owned business.

    Owner came out to our home. Quoted $125.00 for service call. Washer is 1 year old. Diagnostic by…read moreowner/technician stating motherboard of washer out. Asked for a quote for parts! At the end of 15 minutes after diagnosis- paid his bill of $194.20. I was appalled and questioned the bill but paid it anyway as I thought it would be a credit of some sort when technician would do a call back of service. No call back with quote. Next call back was I have your part 7 days later with a bill that would cost us $611.70. I immediately cancelled his service and told him not to come to our home. I can buy a brand new washer for that cost! Be aware of businesses that Rip Off local clients. This is shameful with no integrity!

    Photos
    Frontage
    Frontage
    Newtown Appliance Sales and Service
    The showroom of appliances.

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    The showroom of appliances.

    Pacific Home & Appliance Distribution - appliances - Updated July 2026

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