Oh boy. I made a drop off appointment with Fremont Auto Works, which shares a garage building with…read moreAdvance Auto Repair. When I pulled into the lot, there was a car blocking the shared driveway which made me think I couldn't go any further. When the owner came out to greet me, I said, "Hi! Is this Fremont Auto Center?" (There are a few different auto shops all in that area so I asked to be triple sure). He said "Yes! How can I help you?" And so I proceeded as if this was the place I'd made the appointment with. Well. It was not. I didn't find this out until I called the correct place to check on the car. I understand mistakes happen, especially when you share a garage bay with three other auto repair shops, but my question was very clear. I also learned that my address is required to be on file before I leave my car at an auto shop, and Advanced Auto did not get any information from me except my phone number, which was put into a personal cell phone, which was strange to me to begin with. An individual person at the business should not have my number in their phone. When I contacted Advanced Auto Parts, I was only then told what needed to be done to repair and maintain. I told them not to do any work, I'd be coming to pick the car up. Come to find out, they'd already replaced my front brake pads and rotor, and cleaned my air filter before even telling me what needed done and proceeded under the assumption that I'd approve the work. It's a shame. He seemed like a nice guy and told me about how he only charges for parts and not labor, but the whole encounter was just too dishonest for me to recommend this place.

please stay away from this guy the owner name don he is a…read moreliar . messed up my car sold him my old car and a motorcycle but never pay me yet . been 4 and 1/2 yr. i will take him to court to get my my money . cheater liar rate him zero

Called up Sam towards the end of the day and he was able to take care of my car right away. Very…read morestraight forward guy and got right to work in my car. He was very quick getting my alignment done up to my requested specs. Highly recommend.

I can say that Sam is very professional and he absolutely knows what he's doing. Sam being a…read moremechanic of Toyota, he definitely knows everything and knows how to fix everything. This is where I would comeback for future services. Some shops would have charged me over 2500 USD but Sam was so honest and my bill was lower than that. it is okay to bring in some parts too, just pay the labor. He did the ff to my car. (I swear, very affordable!) - valve cover gasket replaced - power steering hose & belt replaced - replaced spark plugs - engine oil change - transmission oil change - PCV valve replaced Power steering - serpentine belt replaced

Excellent service! The tire repair was completed quickly and professionally, and the oil change was…read moredone efficiently. The staff explained the work clearly, charged a fair price, and had my vehicle ready on time. Everything has been running smoothly since the service. I would definitely recommend them and return for future maintenance.

Great service! Quick oil change without an appointment. The price was reasonable also…read more Here's What I Think...When it's time dor my next service,, I'll come to Escutia's

United auto tech is a great business. I brought my 2001 suburban to Rafi and he fixed my oil leaks,…read more and got my car up and running in no time. I really appreciate the work they do here and they're very trustworthy , I look forward to doing future business here.

I would like to start by saying the owner Rafi has always found the time to check my car my…read moredaughter's car and other people that I have referred the work is always the best the turnaround is always quick and the pricing has always been able to fit my budget being a woman we always seem to get took an advantage of at mechanic shops and I don't have to worry about that always fix my vehicles without gouging and overcharging like most repair shops . I had just recently started having problems with my Mercedes for 3 months it went between Mercedes in Pleasanton and another auto body shop there in San Ramon my car still was not driving good I took it to Rafi and of course he fixed it quickly and where I could afford it nobody better more honest and more qualified he will not be disappointed now I get to roll in my Mercedes thank you so much Raffi

Amir at Tucker automotive quickly filled up the air in one of the tire and directed to a tire shop…read morethat is close by. Very helpful and timely help when the psi was as low as 19. Thank you so much for your help and service at the right time.

Always amazing service on my vehicle I feel good knowing I can leave my C6 Corvette here for any…read moretype of basic/complicated maintenance by Roy and Amir very trust worthy and and efficient, set your appointment for an in and out experience highly recommended, every time i pop in they are working on all types of makes and models cars & trucks and at a very good price for the service they do speak English & Spanish!

As previously promised, I have continued to bring my cars and my family's cars to Ramon. I'll be…read morehonest--it has been a love-hate relationship for us. He does a great job with the cars, but sometimes the prices seem crazy. I will talk about two different situations. 1. I took my 2001 Toyota Camry to him about a year ago for an overheating issue. He diagnosed it as the radiator and quoted us over our budget. My husband decided to change the radiator himself, so we paid for the diagnosis--about $140--and took our car home. My husband successfully changed the radiator, but the problem was not fixed. We took it back to Ramon, and now he was saying it was the water pump or something else--I forget. I asked him if the $140 would go toward the service, and he said no because the $140 was for the radiator diagnosis. I was obviously upset, but we had no choice but to pay $200+ more to fix the problem. Long story short, that did not fix the problem either. Six months later, we needed to change something else. I told myself I would not go back to him, but my mother-in-law and mom have been to him and trust him. 2. I did, in fact, come back to him after getting a quote from Pep Boys for new struts (all 4) of $2,300+. Ramon quoted me over the phone for OEM replacement at $1,350+ tax. Obviously a better deal. Once we got there and he saw the car, he showed me how my brakes were paper thin, so we added that service too. He did an amazing job on my 2015 Honda Accord--it is driving better than ever! When I went to pick it up, he made sure to do a test drive. He felt something was still off and made sure I didn't drive off with any more issues. Had my car running amazing only 24 hours after dropping it off. After years of back and forth, this last time he proved to me that he does a great job. We will continue to trust Ramon with our vehicles.

Took my car to him earlier this year he had it for over a month couldn't figure out the problem so…read morehe took it to his friend and his friend said I need a new catalyst converter which I didn't just turns out, he put the wrong parts in from when he first tried to fix my car. ended up costing just as much if I were to take it to the dealership In all honesty, I think him and his friend were just trying to get over on me

They do really good work here, and are probably about 10% cheaper than my other mechanic I used to…read morego to in Hayward. It's also within walking distance of my house so I don't have to pay for an Uber/wait for a ride when I drop or pick my car back up. I've had an oil change done here, a front headlight replaced, and they fixed a recurring issue I was having w/my blind spot detection system and key fob -- the latter something my prior mechanic was not able to fix for some reason. The blind spot detection system error light did come back on after about a week, but I think it requires more than just resetting the code/calibrating. I will just live w/that for now. The only demerit I would give is for when your car is ready. Each time I've dropped off, I've been told the shop would call me when they had an update or when the work was fixed (expecting 2 calls), but I never got any calls each visit -- I had to physically call and usually had to leave a voicemail which was not always returned. They are pretty busy so I get it, but you would think they'd want to call you to get your car out of there to clear up the queue when it was done. The last time I went -- I had initially dropped my car off around 8:15am or so and didn't hear back around 3:45pm yet (was told to expect an update around 11-12p) -- so I was forced to walk there, not knowing if my car was ready or not, and after waiting awhile found out my car was ready. It still took another 20-25 minutes to get my bill, pay, and get the car brought up to me based on the size of the lot and the amount of cars that are in that lot (every mechanic seems to have tons of cars in their lot that are not driveable taking up a ton of real estate on premises). It started to rain too and the waiting area itself is quite small inside -- I ended up waiting outside under an awning for my car. They didn't seem to be in any rush to get my vehicle out -- not sure if it was just too busy that day or they are just not that assertive with check out procedures. It'd be nice if even if they didn't call you w/an update, that they'd at least call you when the car was ready and then got you ready to check out fairly quickly, especially if they'd had the car for around 6-7 hours for not incredibly comprehensive service. I will continue to go, but will expect to have to proactively show up towards the end of the day and hope I can get my vehicle out in a reasonable amount of time. Otherwise, they do very solid and affordable work.

Great service he was…read morehonest you don't find people like him and he's good. I'm definitely coming back here if I need maintenance Great business. Great service

Very disappointed with this shop…read more He ordered the wrong parts for me , so I had to find the correct parts myself. I paid cash first, but he kept delaying my repair because he said they had another customer. I needed my car the same day. Am I not a customer too? The mechanic noticed my radiator hose was loose, but instead of installing a new clamp, he just pushed the hose back. I didn't trust it, so I adjusted the clamp myself to make sure the hose wouldn't come off. He also pointed to the pink fluid under my car and told me it was a Freon leak. That made no sense. Freon is not pink--the fluid was ATF. On a high-mileage car, a small ATF leak is not unusual. It made me question whether he was trying to sell me an unnecessary A/C repair. The mechanic also kicked my car's splash shield onto the floor. It showed no respect for my car.

Very nice people. Brought my car here this morning to get my trunk lift gate struts replaced....it…read morewas a rainy day and most mechanics are wary of touching a Tesla. It's not a complicated job but if we are not careful the trunk hood might knock out our head, so its not safe to do by myself. So as a senior citizen I was having a tough time getting it done by anyone. But these guys did it in less than five minutes and declined to accept any payment! Obviously I am bringing my other vehicles here from next time onwards...nice people need to get rewarded.