Quiero compartir mi experiencia positiva con Pacific Sky Dental. Es un excelente consultorio Dental donde los dentistas brinden una atención de gran calidad. No realizan los procedimientos con prisa y se aseguran de explicar todo claramente, para que no haya sorpresas ocultas. Además, todo el personal es muy amable, atento y cordial. I want to share my positive experience with Pacific Sky Dental. It is an excellent dental office where dentists provide high quality care. They do not carry out the procedures in a hurry and make sure to explain everything clearly, so that there are no hidden surprises. In addition, all the staff are very friendly, attentive and friendly. Tell me.\n What's up? read more

I went in for a cleaning and was impressed by the efficiency, courtesy, and professionalism of the personnel. Casta, the assistant who took my info was very kind and efficient, then my hygienist, Liz, was super polite, energetic, and very very informative. Not only she gave advice and instructions on how to take care of myself at home, but also she was telling me everything hay she was doing to me, and why. Just amazing! See you next time Liz! Thanks. read more

Pacific Sky Dental - Main door - General Dentistry Near Me - Daly City, California

Really amazing customer service, high end tech, great through care for patients. Definitely found my new dentist after a while of searching. Share plans and coverage before proceeding. Of course my tooth isn't the original but it's definitely an amazing work. Through and skilled Dr. read more

Pacific Sky Dental - Fixed chipped tooth - General Dentistry Near Me - Daly City, California

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Needed a new dentist because my old one retired and I didn't like the new one who took over. Found them on Yelp and decided to give them a try. Nice office, nice staff, the dentist (dr Jone? sp?) was polite had a good experience especially when compared to the last one I had. Thanks to everyone there! read more

I had a procedure done here and pre-paid for two cleanings. After my follow-up visit, I scheduled my cleaning at the front desk without any issues. LESS THAN 26 HRS before my appointment, I received a voicemail stating it had been cancelled because the hygienist was sick. I didn't even get the chance to listen to it until later that evening. I understand things come up. What followed, however, is the issue. I called the office the next day to reschedule and was told there were a couple of openings the following day. I asked if one of the times could be tentatively held while I confirmed with my employer. Instead of a simple courtesy hold, I was told they would go ahead and schedule the appointment. I clarified that I was not confirming yet and needed to check first, and that I would call right back. That then shifted to "we can't hold appointments." What stood out most was the clear DOUBLE STANDARD. They have a strict 72-hour cancellation/rescheduling policy with fees for patients, yet when the office cancels on you with less than a day's notice, there's no comparable flexibility or consideration offered. Even a basic request to briefly hold a time slot while I confirmed my schedule was REFUSED. To make matters worse, I was told I WOULD STILL BE CHARGED A CANCELLATION FEE if I just booked the appointment, my employer said I couldn't get the time off, and called the dental office back to and cancelled the appointment--even though they CANCELLED ON ME IN THE FIRST PLACE. At that point, I chose not to book. The entire experience felt rigid and one-sided, with very little regard for the inconvenience they caused me when I schedule this appointment two weeks in advance. I called back the next day after cooling off, hoping the slot might still be available. It wasn't. The next opening was two weeks out. The handling of the situation felt unnecessarily INFLEXIBLE and, frankly, UNACCEPTABLE . Not sure who this person was that I spoke with but wasn't the usual receptionist. read more

I recently had a very positive experience during my first dental visit, and I genuinely recommend this dental office. The staff were caring, attentive, and communicated with kindness and clarity. I'm looking forward to my next appointment. read more

Don't let the reviews fool you. Dr. Jones is an incompetent dentist. I've been in so much pain and spent so much money because he can't even do a proper root canal. He rushed through the root canal. Thereafter, he put in a crown. Afterwards, I keep telling him the tooth did not feel right and his only solution was to remove it and put in an implant. Every time I ask a simple question, he would sigh like I'm bothering him. I went to another dentist and they told me immediately that the root canal was not properly done which caused an infection, and that's why my tooth did not feel right. Did I need implants then? Nope! The dentist was able to drill through the crown and tooth to get to the infection and properly fix it. 4 hours of suffering and $3,000 to fix what Dr Jones fuked up. read more

Great experience at my dental visit. The staff was friendly and professional, and everything was explained clearly throughout the appointment. The process was smooth, efficient, and comfortable. Would definitely recommend! read more

I had a great experience here. I had a dental emergency, and the team was able to squeeze me in even though they had a full schedule. Dr. Chu was very helpful and took the time to answer all of my questions before the procedure, and made sure I was doing okay throughout it. The dental assistant who helped me was also amazing, very caring, and attentive. The whole team was very professional and helpful!! read more

My experience here was very good. the hygienist Jason does is an amazing job with dental cleaning. The front staff is really friendly and helpful!! read more

This office provides comprehensive Dental care including implant to patients so it is very convenient to patients who might need multiple dental care. More importantly this office provides professional and quality care to patients. I and my family are satisfy with all the Dental care this office has provided to us. Just last week this office help my mother in law to fix her denture without coming to the office. My mother in law is 80 years old and was in pain on her knees which made it difficult to come to the office to fix her denture. The office was able to fix that beautifully without making a trip to the office. Thank you so much for that. read more

Pacific Sky Dental - Cute - General Dentistry Near Me - Daly City, California

I have been going to Pacific Sky Dental for years after a long hiatus of not going to a dentist. I have received all sorts of care from cleaning, tooth extraction, wisdom teeth extraction, Invisalign, teeth implants and many aftercare services. First, front office is great. Very personable and helpful. Appointment is always on time. I think I can only remember 2 appointments where they were late. One was because it was a last minute appointment and second was the Dr got held up dealing with another patient but I was already seated and updated by the assistants. Oh yea appointments are easy to get. Second, the place is clean and easy parking. Third, hygienists are all great. They know how to care for your teeth. All the dentists have all been great and efficient. The dental assistants are great for the most part. You can tell who's experienced and still learning. The dental assistant who assisted Dr Chu during my wisdom teeth extraction was not great. Pretty much didn't clean up my bloody mouth. Thankfully another one stepped in and made sure I was all clean. I don't think the newbie assistant is there anymore. One thing that would be better is more aftercare tips. I know I can ask questions but it would be helpful if I was given instructions. I've recommended this place to people because it's a good one stop shop for all services. My kids used to go here which was good for the most part but since my kids are young, we found a pediatric dentist to go to. Definitely recommend this place. read more

Be careful and check what they are billing you and do your research what the procedure is. They bill for things that they did do and when you try to bring it to their attention the girls doing the billing and upset more than you. They talk to you in an unprofessional manner and gossip with each other when you turn your back. While I was there to rectify my bill, another person was there doing the same, so it seems like it's an ongoing thing Check your charges and question everything. read more

The team at Pacific Sky Dental is amazing. I have had a pleasant experience from being greeted pleasantly at the front. I had my very first crown done in 30 yrs. They were very accomodating and I got numb quickly. I had the best crown experience. Thank you Pacific Sky Dental. read more

i had and initial misunderstanding ragarding my care, but i was able t0 speak directly with the staff t0 clear everything up. they were very attentive, explained the situati0n th0r0ughly,and the issue was fully res0lved. i appreciate them taking the time t0 listen and make things right. read more

Had a great dental experience here. Scheduling was easy, staff were professional, cleaning was quick and efficient. Will be sure to visit again! read more

If anyone in the SF Bay Area needs a fantastic dentist, you have to check out Pacific Sky Dental in Daly City. They will spend way more time navigating you teeth health than you do in a dentist's chair. I can confidently say he brings the precision to his practice. He's the only guy who keeps my teeth healthy and keeps me smiling with a top tier experience. read more

Had a wonderful experience with Dr. Jone and team! They were all very empathetic to my needs which was a pleasant surprise compared to other dentists I've had in the past. Everything was simple and smooth from start to finish. Very happy with Pacific Sky! read more

They are the best! I needed an emergency extraction and the quality of care is unmatched. I've never felt so understood and listened to in a medical capacity. I highly recommend for anyone who needs to get urgent care. Everyone at the offices are kind and friendly as well. read more

I really miss having Dr. Jone as my dentist! I have been going to him since he opened his office in Daly City. I recently moved to Vegas and trying to find a new dentist here made me miss him! He was so professional, kind, knowledgeable and most importantly does not up-sale or try to ruin your teeth to get more dental work done! (That is very hard to find!) Both my husband and I love him and I hope anyone reading this trying to find a great dental office/practice can be assured they are choosing a credible and honest Dentist! read more

I scheduled an appointment with Dr. Jone for a second opinion regarding my gums after an implant placement and the shape of the crown, and I couldn't be happier with the experience. The office was kind enough to fit me in just two days after my request, which I truly appreciated. Dr. Jone is exceptionally knowledgeable and pays great attention to detail. Everyone I interacted with was very nice and professional. The entire practice appears to be very well organized, with highly competent team members at every level. I would definitely recommend this practice. read more

My experience today was much more pleasant. I was greeted by the regular receptionist (the one with a bright smile-sorry, horrible with names). Friendliness is extremely important because that already lightened up the mood and environment. Dr. Jones came into the room and explained the whole procedure. He also told me the tooth only has a 15% chance of root canal. He was very quick during the whole procedure. When he mentioned that there will be a sour taste, I didn't even notice it. During my previous fillings, Dr. Ma got the sour substance all over my mouth to the point of gagging. Dr. Jones is much more knowledgeable and far more gentle. I was debating very hard to knock off one star because my experience today was great, but I can't get over the false alarm on my tooth needing a root canal. I do take back my words that they don't care about their patients. Dr. Jones called twice to see how he can fix the problem and offered me a solution. He wanted to provide me a 5 star service, which he did. His assistant (sorry, bad with names) was also very friendly and attentive. She explained everything to me, including what they were doing with the molds and X-rays. read more

Pacific Sky Dental - First quote of $189 but then jumped to $376, saying "miscommunication" - General Dentistry Near Me - Daly City, California

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The facilities are great, with TVs on both the walls and ceilings to keep you occupied while tools are in your mouth. My experience with the hygenists were also great. They are the reasons Pacific Sky gets any stars at all. It only takes one inconsiderate person to ruin my opinion of a business. Dr. Eveline must've forgotten at some point that I was an able-bodied human being that she can use words to communicate with, because she kept shoving the suction tube down my tongue. The more aggressive she got with it, the more my tongue reflexively came out. At no point did she explain what she was doing with the suction until I got so frustrated that I raised my hand so she could full stop, and I said, "You're shoving the tube down my mouth." No apology for her unnecessary aggressive handling, she just looked at me with a dumbfounded face saying, "Your tongue was coming out." She could've stopped and told me my tongue kept coming out instead of just shoving it back down my throat. I don't even wanna know how she treats animals if this is how she treats paying patients she can TALK to. You'd think after this first time, I wouldn't have gone back, right? My dumb ass chose convenience because it's the closest well-rated dental practice to my house with decent parking options. I thought, "It'll be fine as long as I request a different dentist." I called and asked for a different dentist for my next cleaning, and on the phone they assured me it would just be a hygienist doing the cleaning. Great, works for me, as long as it isn't Dr. Eveline. 40 minutes into my cleaning, guess who decides to walk into my office? I don't know if the front desk had told her I requested someone different and she showed up out of spite or what, but I was anxious the entire time she was there. Really unprofessional that they let her in knowing I wanted a different dentist. read more

I'm a new patient. Quality of care is above and beyond. Dr. Jone's credentials are impressive and show in his work. He went above and beyond when I was having pain after getting two crowns. He took the time to speak with me and always takes time to explain everything he's doing and why. I left my previous dental office after almost being scammed by them. Don't take a good and honest dentist for granite bc sadly they aren't always ethical. read more

I had Maryland bridge procedure at Pacific Sky Dental. The dental clinic was clean and comfortable. Lupita and the entire staff were friendly. I'm especially grateful to Dr. Ma for her excellent care and kindness. Now I have my smile back. I highly recommend this dental clinic read more

7 years later and I am still a loyal patient of Dr Jone and his team. I've moved over 45 mins away and still make it a point to go here. Shout out to Jason - dental hygienist that is SO kind and SO gentle. I definitely have an anxiety of the dentist and he makes it much more doable. read more

Very modern and clean dental office. Everyone that works here is so nice and makes you feel very comfortable. Dr. Eveline is gentle, checks in with you during your procedure, and she explains everything. Assistant Casta is on top of exactly what is needed. My procedure went very smoothly. Karen and Tiffany at the front were so sweet and helped answer all of my questions and made sure I had everything I needed. read more

I went to the Pacific sky office without an appointment. A nice sweet girl at the reception said "no problem". Almost 30 min waiting time, and I am in. Young dentist but like a magician, I didn't' feel any pain during the cleaning or filling. Everything was perfect. read more

They took me in and saw me as an emergency and provided great care working with me when it came to a dental payment plan.

Worst dental experience I have ever had! The only thing they care about is the money, I wish I could give a 0 star. I have never left a negative comment like this. But if you are looking at this comment, try to avoid them by all means! I called the office to ask about putting back a crown that has recently fallen from my implants. They told me to come to the office. Since I am pregnant, I refused to take an X-Ray. However, without my consent of the purpose and price, they took pictures of my teeth, which later they wanted to charge money for. Then Dr Kode looked at my teeth and told me there is nothing she can do. She can not even tell the brand of the implant. (I went to another dental practice later and the doctor easily tell it is a Straumann brand.) Dr Kode asked me to come back again tomorrow. The next day I went there again, Dr Jone told me he can put the fallen crown back. But that is not covered by insurance, I can either pay cash or use Orthodontics benefits (which later I found out is much higher price than it should be). Without telling me that anesthesia will be used in the treatment and the nurse directly put some tropical anesthesia on my teeth. Dr Jone was trying to inject more anesthesia into the teeth. I quickly refused and was angry because I was in my first trimester of pregnancy and don't want to use any medication, especially without my consent! Later they billed me oral exam, oral photograph, oral consultation, palliative treatment of dental pain (I felt no pain at all!). I received nothing but the fear to use anesthesia and a waste of time (two mornings)! They kept harassing me because the insurance company has denied their claims! I have disputed the claims and will further report to the California Dental Association if they keep harassing me for services I did not consent to receive! Worst experience! read more

Pacific Sky Dental - General Dentistry Near Me - Daly City, California

I was so worried about my filings. My sister recommended Pacific sky dental. They changed my perspective. Their staff is incredibly caring, and the pain free experience was a huge relief. Thank you read more

I can't recommend Pacific Sky Dental enough. From the front staff to the dental team, everyone is genuinely warm, accommodating, and professional. The front staff is also very on top of communications if I need something right away such as an appt for emergencies or dealing with pain. As someone who struggles with being anxious about the dentist - I've always felt nervous about dental visits, but this team has made such a difference for me. Dr. Eveline and all the dental hygienists and dental assistants, are incredibly gentle and compassionate. She takes the time to explain everything, making sure I feel comfortable throughout each procedure. I've been able to complete treatments here with ease and without fear. They truly go above and beyond to provide excellent care in a calming environment. I actually really look forward to my appointments, LOL! I also recommend all my family members and friends to go here as well. read more

After my complaint the dentist office really tried to do whatever they could to fix the problem. They set my up with a good dental hygienist that I had a good experience with in the past. They also made me an on the house follow up! I feel they really are trying to make my experience better. read more

The best! Got an implant here after a terrible accident and it was so quick only 45 minutes! I was nervous and squirming a bit and they did their best in reassuring me and they were quick, so I didn't have to feel uncomfortable any longer. I'm sensitive therefore that's why I was uncomfortable but the way they reassured me, asked me if I'm ok, and made the experience pain free which was more than greatness! They're very careful, caring, and committed to making their patients happy and healthy in dental health. I can't stress the recommendation of coming here, dental work isn't cheap but this place is worth it! I'm very happy and lucky I found this place. All the employees are very nice and happy there which is a bonus because not all dentist offices have nice employees that love their work! Plus they have tvs in every room to accommodate their patients with a nice distraction! (: read more

Went to Pacific Sky Dental for the first time and the experience was great! I was a bit nervous about going to a new dentist, but Liz my hygienist made me so comfortable and relaxed. She was so thorough and explained everything to me so clearly. X-rays and imaging were a breeze and the cleaning itself was fast and efficient. The staff was so friendly and check out was easy. Plus there is a ton of parking in the parking garage so you don't have to pay for street parking. Would highly recommend! read more

I brought my kids to this office and I had a pleasant time! Dr. Eveline was very patient, gentle, and really good with kids. She takes good care of my kids' teeth. There was no crying and screaming, just overall a good experience. I highly recommend Dr. Eveline! read more

I've been coming to Pacific Sky Dental for almost a decade now, and I highly recommend. The office is very clean and warm, and the staff are very friendly. Scheduling appointments is a breeze, and they have great communication leading up to it. I've always been seen very promptly upon my appointment time, and the dental hygienists are efficient and thorough. Dr. Jone has also been very patient with all of my questions, always taking the time to answer and explain everything I'm curious about, and never makes me feel pressured. He does a great job at giving you the information you need to make informed decisions, which I greatly appreciate! read more

Had such a great experience here! The doctor and nurses were super nice and made me feel totally at ease. I went in to get my wisdom tooth pulled, and it was over so quickly--I barely had time to worry about it. They also offer Chinese language services, which made everything so much easier for me. If you're nervous about dental visits (like I usually am), this is definitely the place to go! Big thanks to the team for making it such a smooth and stress-free experience! read more

Pacific Sky Dental is an excellent dental office. All the staff members are great and very professional. Candy who works in the front is very knowledgeable about insurances and copay's. Her and her team are always friendly. read more

They are very good about getting you in for an appointment on short notice and providing quality care.