We used Pack-Men Movers for a move from Logan Square to the Western suburbs a couple weeks ago. Our crew was Salvador, Junior, and Raul. They were amazing, we could not be happier. These guys arrived early, were total professionals, worked their butts off, didn't break anything, didn't lose anything (unlike the last movers we used), and even finished earlier than expected, so our final charge was about $120 less than what we had been quoted. They were very careful with all of our fragile items, our furniture, and well... everything! Moving is incredibly stressful, and it can be very expensive as well, but my wife and I agreed that this was some of the best money we had spent. I hope we don't move again anytime soon, but if and when we do we will definitely be giving Pack-Men a call! read more

Best moving company in the Chicagoland area. Have used them twice and will be using them again in the spring. Don't think twice. Use these guys. They are fast, super nice and professional, and they beat everyone on price! read more

I had pack-men movers help us with our move in August of 2018. I wasn't going to write this review but I came up on them on Yelp and remembered how upset I was. First if all, they were super late because their last move "ran late", so they gave us an extra mover for the hassle. Cool right? Wrong! All the movers but one were absolutely NEW and had never done a move before. Why this company would decide to TRAIN new employees at the cost the the client is BEYOND me. Second, the truck they sent was too small and didn't fit all our belongings. We literally had to have them take TWO trips. Third, we had already packed up our belongings in boxes and had them ready just to be moved, and it took ridiculously long. I am not even exaggerating that our move was completed at about 1 a.m. To top it off, when we refused to pay until we spoke to management, we were automatically treated like we weren't going to pay and our concerns weren't taken seriously. They ended up lowering our total price by a little bit (not 100% sure how much at this time), but to be honest, I would have rather paid the extra amount for better service. Never ever again. Please save your time and choose another company. Very very unprofessional. read more

We used Pack-Men movers a month ago and could not have been happier! I cannot compare on pricing as I did not get quoted from other moving companies due to multiple people recommending Pack-Men! They were timely, efficient and super friendly. I couldn't believe how quickly they moved our stuff, but with so much care. Salvador ran ship with lots of organization and Raul and Israel were moving beasts! Thank you so much for being so easy to work with and making sure all of our stuff arrived safely to our new home. I would 100% recommend Pack-Men to anyone! read more

I couldn't have been more pleased with this move. I had two grandfather clocks and small amount of other belongings after the sale of a family home moving from the Chicagoland area to Indianapolis, Indiana. I lucked out because one of the crew members was knowledgable about removing the mechanical parts of one of the clocks. Everything arrived safely. The cost was also very reasonable given some other quotes that were over 2x higher. I would highly recommend this moving company!! read more

First time ever using a moving company. After moving 3 times consecutively ‍. These guys made me a life time customer for sure. No damage done to my furniture. They assembled everything correct. The 5 rating is not a gimmick. If you need a moving company don't hesitate to call these guys. read more

We've used Pack-Men for two different moves and both went great. Their rates are competitive and crews are easy to work with. For our most recent move we had Julio, Miguel and Jermaine. They arrived during the window, called ahead of time, were very professional and did a great job. The thing I liked best about these guys were how fast they were. I was quoted for 4 hours and these guys got the job done in 3. Plus they had a great sense of humor, which made things all the better since moving is always pretty stressful. The only reason I didn't give them 5 stars was because during my first move they dinged up some of the furniture and during the second move a mirror broke. But this wouldn't stop us from using them a third time. They were honest and transparent about the damage and gave me a discount on the spot so I didn't have to hassle with insurance. It wouldn't and didn't bother me but maybe some other Yelpers would get pissed about this...hence 4 stars. We would definitely recommend these movers and use them again! read more

I'm very happy with Pack-Men. Ray and Anton were very polite and friendly and worked quickly. They made sure everything was wrapped, secured and protected, which is what I expect from a moving company. read more

very disappointed of them. I called to ask for an estimate on hiring 10 - 15 movers and the lady hung up on me saying she wasn't interested. I have heard good things about them but with this incident I dont believe they deserve business due to how rude they are. Very disappointed. read more

These movers were fantastic. As a novice mover they promptly answered my many questions and had all the documentation. Day-of they were on-time and a pleasure to work with. Salvador and his team (Julio, Junior, and Raul) were friendly, funny, and speedy. They worked hard and finished sooner than quoted. They wrapped all the furniture and nothing arrived damaged or broken. I would highly recommend this group to anyone moving in Chicago. read more

I could not have asked for a better moving experience. The entire Pack-Men Movers team communicated very effectively. They were flexible when I needed to modify the stops, etc. and were very polite. A special shout out to the three guys that did all of my heavy lifting - many thanks to Rey, Miguel, and Angel R. You guys REALLY hustled!! I will absolutely recommend!! read more

Literally just got done with a move with Fernando and Jermaine and they were awesome! The whole process with Pack-Men was seamless - I received a quote the same day and was able to schedule my move easily. My scheduled time was from 10am - 1pm and they came fifteen minutes early and also finished before the quoted time! They were extremely efficient and hard-working. Would highly recommend Pack-Men! Thanks for a great move! read more

+ Easy quote process via simple Google Form with fastest email and phone response + Lowest estimate of the five companies I requested quotes from + Arrived super early at no charge because they had finished another move + Wrapped up all our furniture quickly and carefully, pointing out any existing damage + Lent wardrobe boxes so we didn't need to pack up clothes on hangers + Finished *under* the estimate by about $100 We would use Pack-Men again in a heartbeat. Thank you, Salvador, Raul, and Alex for a perfect move! read more

Pack-Men was great from start to finish. They promptly responded to my request for an estimate and scheduling with them was a breeze. Antone and Miguel were punctual, thorough and they worked quickly and meticulously to get my stuff moved. Everything was delivered in perfect condition and the move ended up being faster and cheaper than what was quoted. Antone, Miguel and Pack-Men Movers made my move seamless and stress free. read more

If this review were based just on the actual movers themselves, I would have given them a five, no questions asked! My movers were Edgar, Roberto, and Tony and they did an amazing job! My roommate and I were really concerned about our things being held overnight and about the moving process in general. But they were quick, efficient, and very friendly! They shrink wrapped our furniture and used packing blankets for our furniture so that nothing would get damaged. Overall, they did a fantastic job! My only issue was actually with the people working at the office. They DID NOT inform me that for pick up and drop off you MUST HAVE A MINIMUM OF TWO HOURS. So, we ended up paying an extra $90 for an hour we didn't even use. We only found this out AFTER THE FACT. So for future reference, be aware that you need to have them for AT LEAST FOUR HOURS. Otherwise you'll end up paying extra money unnecessarily. Edgar, Roberto, and Tony get five stars from us though!!! read more

My husband and I had a terrible experience using Pack-Men Movers. The movers showed up on time, moved our belongings and moved our belongings from our apartments into our house within the time frame that was estimated. When they moved our things, they were sure to point out any damage our furniture had before they moved anything. That was fine and to be expected. As it was moving day, my husband and I were a bit distracted and busy as the crew moved our things into a new home and we did not pay close attention to the condition of our furniture as it made its way in. We should have. When the crew was leaving, we tipped them and they wrote down their names- Salvador, Tony, and Orlando- and asked us to give them a good review on Yelp because they might get extra money floated their way if they received a favorable review. Sure. No problem. The problems started when we started unpacking. We found that several of our items were damaged. I am not a moving expert, but have moved several times in the city and have never incurred damage. It was clear that our belongings were not secured in the truck. Please refer to my pictures. Two pots for our plants were broken and the drip tray to one was completely missing. One coffee table was banged up. Our paper shredder was missing the button to operate it and the top is completely cracked. The worst? Our less than 2 year old $3000 Tempurpedic mattress is filthy on the side and has runs in it because they did not properly wrap it. I contacted the company owner, Jeanette Ramos. She had me fill out a damage report. I explained to her that her crew never once reported to us any of the damage they caused, took our tip money and asked us for a positive review on Yelp. This feels unethical to me. She stood by her crew. In my opinion, her attitude showed very little remorse for the behavior of her crew. The total cost for the items that were damaged was around $5000.00. Because of the agreement you sign, they are only on the hook for 30 cents per pound for damaged items. After some arguing, she did agree to also refund our tip money and increased the damage amount a slight bit. However, she refused to go above $210.00. I am also a small business owner. If I do wrong, I am horrified and try to do right by those I serve. Ms. Ramos could not be bothered to right this issue with us. I opened a complaint with the Illinois Department of Commerce so that this will go on record to prevent the same from happening to other people. There is very little protecting you. If your things get damaged, they can pay you next to nothing, keep most of your moving fees and still come out ahead while you are out significant amount. Ms. Ramos was still unwilling to increase reimbursement through arbitration with the state. That shows how much she valued us as customers. Our only course of action left was to take them to small claims court or to take the $210.00. As someone who is self-employed, I cannot take the time off, so we just took the settlement, even though we felt it was appalling. Our claim is on file so that others can see it if they search with the state. I encourage others who have had similar experiences to do the same. This company, in my opinion, behaves unethically. read more

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We started our move in Chicago late because our building would not give us the elevator as promised. The movers were there on time and very good at packing up furniture. When we offered to help they said it was up to us and didn't stop once to dilly dally. They got stuck in our elevator and did not complain once. Unfortunately I think they and we underestimated how much we had so the move took 2 hours longer than anticipated which was too bad because we had to pay a lot more. They were helpful, efficient, and careful with our stuff. We only wish the hiccups of the move could have been ironed out, such as expecting a longer move by they packed the truck very carefully and nothing so far broke on the drive. Our fine china and glass boxes were all intact and even or larger items were okay. We would recommend these guys for future moves in Chicago. read more

Julio and Edder (spell check?) were great! They called me on their way and showed up early. I was quoted for 2-3 hours and we were fully done in 2.5! They took care to wrap my stuff well and make sure nothing got damaged. We probably could have been done sooner but they were helping me arrange my furniture where I wanted it! Most movers just get everything in the place but they really helped. They were friendly and efficient. One of my best moves. read more

​ Pack-Men Movers were fantastic. Gave an accurate estimate, affordable pricing, professional company. My crew (Julio, Salvador, & Fernando) were on-time, polite, diligent, worked very hard, took great care of my belongings (wrapped up all furniture), and finished within the estimated time-frame. Employees on the phone were also polite and easy to work with. I have nothing but great things to say about using Pack-Men movers. Don't hassle your friends and family for help, Pack-Men Movers is the way to go. read more

We hired the Pack-Men Movers on February 29, 2020. The movers arrived ahead of schedule but they called to confirm if it was ok to come early. The 3 movers, Antone, Roberto and Edder were spot on. They quickly and safely went through the apartment with speed and accuracy. All went well, so well that they finished ahead of schedule. We were very pleased with the company and well as these movers. We found ourselves in need of using the company a few days later. On March 5, 2020 Rey and Frankie arrived to complete our move. Once again they moved through the apartment and they finished ahead of schedule. But upon unpacking we did notice some damage was done. We filed a claim and they promptly replied. The issue was resolved promptly. Would I use their again? Yes. read more

I've moved a lot. This was the worst moving experience of my life. Did they work hard? Yes Did they do a good job? NO Would I recommend them? ABSOLUTELY NOT! I moved during the week instead of the weekend and feel like I got the inexperienced B Team. They wrapped my furniture in plastic wrap and then slammed it against walls, against other furniture in the truck and against the walls and railings in the stairwell of the new place. I hired 4 movers yet large items were literally dragged up the stairs by 1 person while the others were downstairs or outside. There was not ONE SINGLE ITEM that was undamaged or just out right broken other than boxes. I saw the crappy job they were doing and moved many things myself which defeats the purpose of hiring movers. I had the new place painted before moving in and asked them 100+ times to keep their dirty hands off the walls and not lean anything against them before giving up because they basically did whatever they wanted. The only exceptional service I got was from the woman who sets up the appointments. Nice guys, terrible movers. read more

I recently booked a last minute move and spoke to a very friendly and hospitable woman by the name of Jeanny. She was able to accommodate my move and assure me that they would be able to get it done in a timely manner. Not only did my movers show up as promised but with such professionalism and speed they were able to get my move under the time estimated. Julio, Miguel S. and Fernando, were fast, courteous and very accommodating. I would definitely recommend Packmen movers and I'll definitely be using them again! They're awesome! read more

Incredible service start to finish. Scheduling was quick and easy, and even in short notice prices were less than three other places that had availability. Orlando and Roberto were just great. Easy to work with and maneuvered furniture through tight spaces. My elevator broke and they carried a heavy futon frame up 4 flights of stairs! Can't say anything negative, will definitely be using them again. read more

We used this company on our recent move. The communication was great, they were on time but that's where the pros ended. As we are unpacking most of our furniture has damages. I understand a scratch here and a ding there but we've replaced some of our furniture because they were that damaged. There are also major dings and scratches on our walls and doors. They started moving pretty quick and as time passed by it seemed like they kept getting slower, a few times I went out to see where they were. I had to go out and rent a Uhaul because they didnt move everything because there wasn't any room left in the truck they brought. I explained all that needed to be moved and they said theyre truck could handle it (we moved a bunch of boxes ourselves prior to the move and it still wasnt enough) I was hoping the reviews were legit but due to my experience, I would not use or recommend them. read more

I picked Pack-Men after reading the reviews on Yelp and thought to try and also the time schedule fits. small moving with short distance 800?? and the guy kind of forced me to give good tips. 1) I booked for 3 guys, turned up to be 4. 2) I worked as the 5th moving person voluntarily not just direct, but actually moving, jog in between to save money and time. 3) They folded my mattress, and the Queen size mattress is broke down in the middle. 3) 2 Luxury bedframes making squeaking noises , broken wood, lost screws. 4) Rude, do not take shoes off after I said it's brand new carpets. Overall, slow moving, expensive, damaged mattress and frame. Just because I have an average furniture, they still need same level of care as expensive ones. Just because the new place seems luxury doesn't mean I can afford longer hours of moving expenses! Just because I'm a girl and a foreigner who they think I don't speak English well, can take advantage of the move, damaged mattress and bed frame, get impatient when I told them where to place the furniture. Disappointed at the reviews since the movers care to help out the native/local so they don't get in trouble and bad reviews! It's so unpleasant that I'd get the word of mouth out to friends and collogues. I don't want to get retaliation so I had to register a new account, in conclusion, wont have the best care, neither you'll save money...Just can't trust all these reviews until you have your own experience. read more

I used Pack Men movers to pack and store my entire home into a storage unit on June 28th.  The crew that day was organized with each mover having a distinct job to help streamline the process.  Due to my experience on 6/28 and with goal that moving the same items to our new home would be smoother by using the same company, I choose to use Pack men again July 20th.   From the first second, it was clear that the truck that was brought was significantly smaller and would not hold all our items.  The movers however acted confident that it would be possible.  They attempted to pack everything very tightly but it was clear that it would not be possible.  Extra time was spent trying to pack our items very strategically and on top of that it took 3 trips going from our storage unit to the new house.  To save time at our house, the crew moved quickly to unload, even running up the stairs with boxes.  While they completed the move in the estimated time, we have since found many items broken.  I realize that moves have causalities but the amount of items damage is very disappointing.  We moved from MI 3 years ago and had no broken items.  I have yet to make it through all the boxes but my count thus far of damaged items:  8x8 Pyrex dish, martini glass, 2 coffee mugs, 1 dinner plate, stereo receiver, Instant Pot, Custom Framed Diploma, flowered wall hanging frame and 3 large wall frames, dresser and the walls of our stairwell and railing.  I cannot help but believe that if the correct truck been brought would have made it more safely.  I cannot recommend Pack Men movers or have confidence in them for my next move. With that said, they were prompt to give me a claim to file and repair walls but hardly worth the 30 cents per pound. read more

Super accommodating and so amazingly fast and friendly! Was really shocking watching the way the two of them emptied out my living room and bedroom in only an hour. Inclusive of furniture. My parents loved them too and were really grateful that they were willing to help move their pre-existing furniture to the basement. Would definitely recommend! read more

Friendly, responsive, quick, and affordable! I have used them twice. Once for an actual move and another time to simply move a number of items around in my home and take some furniture items to the alley. The service was excellent and they took appropriate care of everything. read more

These guys were great. They were on time (early actually), fast, didn't waste time talking, and most importantly they didn't break our stuff. They were very careful with everything. Highly recommend using Pack Men. Ask to use Miguel, Beto, and Elvis. Great team of guys that I would use again and again! read more

I'm not the easiest person to please. I'm very particular, and can be described as a precisionist. With that said, I have absolutely nothing but great things to say about PackMen. They called me before arriving to let me know they were on their way (much appreciated) even though they were on time. They handled my 70-pound air conditioner like it were a newborn puppy -- they were very careful and gentle with my belongings, but swift and efficient at the same time. As far as price goes, it's extremely reasonable. I'm so happy I discovered this company. Thanks, guys... Keep up the great work! read more

Professional, courteous, and prompt moving crew. I will definitely use Pack-Men Movers in the future and would highly recommend them!

Really great job moving. Out of a house and into condo so quickly and efficiently. Couldn't of asked for a smoother move out/in. The team was very careful with all items, very friendly and professional. Would use again for sure! Thank you to Salvador, Saul, Peter, and Santos for a great job! Also thank you so much to Jeanny for setting everything up! Highly recommend! read more

2nd time using Pack-Men. Not only extremely professional but flexible on when things didnt go as planned. Ismael, Fernando, and George were all super at everything and were so organised that people asked us who was helping us. Very much appreciated their hard work and effort to help us! read more

They deserve 10 stars. I've used them several times and have nothing but great things to say. Efficient on time better than expected; courtesy is a given. They execute a plan and go for it. Superior and clean. Hire them I will again read more

I wish I could give them such a great review but they won't allow that. My boyfriend and I have been calling this company for a straight two weeks and even emailed directly for my move and no response not even to say they can't take care of it. I'm not sure why everyone is saying they return calls fast or emails because we have heard ZERO BACK. I'm super disappointed! read more

I've used pack-men movers 5-6 times in the last 7 years and always came back because the movers were super quick, courteous, and careful. I had a 5 hour, 2-men move quoted yesterday from a storage unit to a condo. Got a call saying they had 3 guys, i thought, sweet! This will be less time than we anticipated. I was so very wrong. Here's what went WRONG: - driver (Adam) hit the cement post outside of the storage garage door - paint flies everywhere. - driver (Adam) had 11'6 clearance on the truck and 11'6 clearance to the 3rd level storage unit-he decided not to try and now we have to run items from a 10x20 storage unit down long hallways and using the elevator. - about an hour into this move down hallways and an elevator, I see a competitor truck, same size, same clearance (I know because I asked the driver) pull into the garage, Go to the same floor we were moving from, unload their truck in about 1.5 hours and leave. Meanwhile, we're still only about 1/2 way through. - driver (Adam) moves at half speed with lots of talking and texting breaks (when he thought no one was looking). The other two are trying to compensate for the lack of the '3rd mover'. - driver (Adam) decides not to pull into the loading dock that was reserved for the move, rather block the alley where neighbors are trying to get to their garage was better suited for him. As they struggle to pass, Adam begins heavily cursing and raising his arms at them ('we're an f***ing moving company!')- all I'm saying is, we're in downtown Chicago, loading docks prevent the hours of inconvenience he has just caused. - A box marked 'Fragile' means it's okay to drop it, then acknowledge it says fragile, and then ask where to put it... thanks Adam, I think you just broke my dining plate set (just to clarify, that was heavy sarcasm with it being 'okay' and the 'thanks') ‍ - A dolly thumping down steps at the end of the hallway is the last thing you want to hear, then later see that it's also got boxes marked 'Fragile' on it. Again, Adam was the master mind behind that - it's 6 steps, take the fragile boxes off. - towards the end of the move, Adam tells me 'i sit the boxes there and they run 'em... this is why I like working for 20 year olds' .... the problem is, he stopped sitting boxes anywhere and the other two guys had to come back to the truck for another load anyway - This morning, I call pack-men again, talk (several times) to Jose, who witnessed the crazy storage room debacle and I requested a couple movers only (no truck) to finish what was not finished in yesterday's move. After all of the above stuff i told him, he still tried to justify that everything that went wrong was caused by something else, even telling me it was an 11'7 clearance truck, when '11'6' was marked clearly ON the truck (just like on every other truck). He verified a lot of what happened, offered to take off the hour of travel for the movers if I hired them to come back again. I understand defending your company (like i said I'm a repeat customer, but there's zero excuses for laziness and disrespect, especially in a time-driven job. HERE'S what went RIGHT: - HECTOR! - REY! That's why I'm giving this review 2 stars, one for each of them. Those two movers worked their tails off to get the job done. Moving around Adam and they pushed through. HECTOR AND REY ARE ROCKSTARS! It's a shame that the 3rd mover held them back. You're only as strong as your weakest link. read more

Tony and crew on 9/30 provided an amazing service for my roommate, Patricia. They were professional, efficient and friendly, but most importantly they fit within a tight budget! Also they had no problems moving extra items for me as well as assembling items. I would definitely recommend their services for anyone in the Chicago land area! read more

I can't recommend Pack-Men Movers enough. I found them through yelp, and I am so thankful that I did. Their prices are extremely low, but this is not a "you get what you paid for" type of deal. They did AMAZING. They moved so fast, they didn't break a single thing (and with any move, you honestly have to expect a few things to be broken). They were kind, courteous, professional and so hardworking. They were very responsive via phone calls and texts leading up to the move. I received a confirmation call the day before the move. I would recommend this moving company to anyone, and when I move in the future, I will definitely use them again! read more

We had short notice of the move, and Pack-Men Movers were able to schedule us in. As always, we had more stuff than we thought, so it took about an hour longer than we had estimated, but Roberto, Alex, and Jermain did great. They worked non-stop to get us all moved in and didn't complain once. We will be using them again. read more

I scheduled a move with Packmen Movers this past weekend and I was extremely satisfied with the service rendered. Most of my past moving experiences had been horrific and that is why I'm takin the time to write this review! The movers were friendly and professional as well as timely. I had to change our agreed time and they were easy to work with and very accommodating. The total cost for the move was much less than I paid for other moves in the past. I will definitely be using these guys for all my moves going forward! read more