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    Palette Tea Garden & Dim Sum

    3.8 (2.1k reviews)
    Open 11:30 am - 8:30 pm
    Updated 1 month ago

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    PALETTE TEA GARDEN & DIM SUM ATMOSPHERE

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    Alyssa D.

    San Francisco, you fancy as hell. My friend took me to this dim sum place the day I landed and wow, the food was so good. It's family style so you can share amongst each other and it's a bit expensive but come with a big group and it's so worth it. When you walk inside, it honestly is so beautiful. They have a table where the fish are swimming on it. They have a huge screen with art constantly changing. The aesthetic cannot be beat, even walking to the bathroom had a pretty cool hallway. Usually places with a gorgeous aesthetic like this I get concerned that the food is not gonna be good, but I've got to say I am pleasantly surprised that is not the case. The food was actually pretty fire and service was good. I would only go back with a big group because this is very much a collective family style experience. Gets 5 stars from me!

    The best part of the meal is the peking duck
    Ngoc T.

    My niece and sister recommended me this place because they go here with their friends frequently. I'd have to say the place is very bougie and crowded. Definitely a high end dim sum, but I don't care too much for the looks, but more about the taste. My party of 4 were seated right away and were asked what tea we like. The service is 5 stars spectacular. We never had to waive down for water nor hot sauce. And as for the food, some things were ok, but not memorable enough for my party and I. The peking ducks were crispy and flavorful, but not worth $34 for half the duck. The fried pork chops had lots of meat, but doesn't have the salty and spicy component that I'm used to. The har cow and siu mai were average. The shrimp rice rolls were soggy and overcooked. The crispy rice balls looked pretty, but tasted average. I'll probably go to my usual place.

    Server just came out of nowhere and moved our XLB onto our Peking duck plate without asking us, while we are eating half way
    Claire Y.

    All the dishes we ordered are sub-par, compared to other dim sum places we have been. Taste are rather average, I think it's more for the presentation than the taste. Peking duck, meat slices are rather thick, skins are NOT crispy at all, came out cold already and feel like they have been sitting out for awhile before brought up to the table Crab roe fried rice, you don't see any crab roe at all, it's pretty much just like a standard fried rice and rather ok the greasy side Palette XLB, really had high hope of this, but none of them came with soup inside, and XLB are rather average Lobster Ha Gow, just an interesting concept with the plastic tube thing sticking out, but the skin already fell off when you lift the Ha Gow, so no soup and rather flavorless. Additionally, because they charge a mandatory 18% gratuity charge, the service is soo bad. Servers never came to our table since we ordered, the waitress are more concerned about taking away the plates/steamers, and without asking us, just touched our XLB and moved them onto the Peking Duck plate, while we were half way eating, so she can take away the steamer. This really came as a surprise to me and dishes were already moved and combined before I had a chance to say anything. While they are serving the dishes, they also knocked over our cup of tea and spilled everywhere. Without any apology, I had to ask if we can have some napkins and cleaned up ourselves. Overall, the experience is rather sub par and would NOT recommend for the food, service we received at this price

    Jackson C.

    Palette Dim Sum is located in the Hillsdale Shopping Center. Thought the dim sum here was a little underwhelming. The interior is large and modernly decorated. The place looks upscale. The service is efficient. The tea is really good. Consistent with the Palette theme, you get a complimentary dish of various sauces you can transfer to your plate. Unlike some other dim sum houses, they have a limited number of traditional dim sum options. For example, they don't offer a lot of the steamed dim sum dishes found at traditional dim sum tea houses. We tried the pork shrimp siu mai, sichuan seafood dumpling, butter seared lava bao, palette XLB sampler. To be truthful, nothing really stood out. The dim sum was solid but not memorable. For example, for the Palette Xia Long Bao, and rice noodles. I probably couldn't have tell the difference between them in a blind taste test. All tasted kind of similiar. I couldn't detect any black truffle in the squid ink xiao long bao. The pork shrimp siu mai tasted like what i would get at your average dim sum take out place in Chinatown. The rice noodles were a little too think --could be made a little thinner. The lava bao was a little too pasty. Should flow a little move like lava.

    Bar
    Steve D.

    "Palette Tea Garden and Dim Sum" is an upscale Chinese restaurant located in the North Mall of the Hillsdale Shopping Center. I had the pleasure of having lunch here on a Friday afternoon. We were a party of three, with a reservation for 12 noon. It was my first time here, but my niece had been to Palette several times. So she knew the best tables and how to order. We were seated in a booth towards the back near the kitchen. There was a steady flow of staff walking by. Anytime you needed something, you just ask someone. We decided to order a variety of dim sum, the Signature Peking Duck (half), and the Pan Seared Seafood Noodles. Everything was delicious. The presentation of the Peking Duck was beautiful. They used momo pancakes instead of steamed bao. It's not a duck chopped in half. It's an offering of crispy thin duck skin, with chunks of boneless duck meat underneath. Served with cucumber, radlish, scallions and hoisin sauce. I think my favorite dim sum was the Yuzu Walnut Prawn Puff. Crunchy fried prawns w/ yuzu sauce, and candied walnuts. It's considered an elevated modern dish. Don't forget to check out the koi pond with live fish on the community table top. Free parking in mall lot. I parked on the roof and took the escalator directly down to the restaurant.

    Johnny Z.

    Came here with family for dinner and really enjoyed the atmosphere. Palette Tea Garden feels more modern and upscale than the typical Cantonese restaurant, and the dining room has a lively energy that makes it great for groups. The roasted pork and soy sauce chicken were standout dishes for me -- flavorful, juicy, and nicely presented. The truffle fried rice was also surprisingly good and packed with flavor. Loved how many different dishes we were able to share around the table. Only reason for 4 stars instead of 5 was that service slowed down once the restaurant got busy, and some dishes felt a bit expensive. But overall, the food quality, presentation, and vibe made it a really enjoyable dinner spot in San Mateo.

    Lobster Ha Gow Dumpling / 原味龍蝦餃
    Cece Y.

    This place is terrific! They had so many delicious dishes, we ordered nearly everything (the pics only show some of them). The prix fixe menu (meant for 4 people) is a FEAST. We ordered à la carte dishes on top of that but we ended up canceling many because the prix fixe menu was PLENTY. My favorites were the beef, duck wraps (you assemble it kind of like a burrito), all the dumplings, fried rice, and mapo tofu which was surprisingly a big hit with our crowd. I wasn't a fan of the taro shrimp puffs (pictured here, they look like black swans). They weren't very flavorful. It's a very nice space. There's even one table where there are actual goldfish swimming down the middle of it! The bathrooms are clean, though absolutely freezing cold. The staff was wonderful and answered all our questions. It's located within the Hillsdale Mall, which is convenient because we could walk off our lunch afterwards and shop.

    Amy Z.

    This has been one of my must-visit restaurants every time I vacation in the Bay Area over the past few years. The parking is convenient, the dining environment is excellent, and the food has consistently remained top-notch. That's exactly why I keep coming back. That said, I think there are a few areas that could be improved. The menu and the daily specials sheet make the restaurant feel much more casual than it actually is, which doesn't really match the quality of the food or the overall atmosphere. The service also leaves room for improvement. Some of the servers appeared a bit unprofessional--they wore quite a bit of jewelry, had their hair hanging loose while walking around the dining room, and it honestly made me worry that a strand of hair might end up in my food. I also noticed staff members standing around chatting with each other during service, which didn't create the best impression. This restaurant already excels in food and ambiance. With better staff training and a more polished level of service, it could offer an even more exceptional dining experience.

    jasmine tea
    Martin N.

    We pass by this restaurant every month when we have our dog groomed nearby. The duck always looks delicious! Made a reservation at 12:30 for lunch on Saturday. Quick and easy seating even when we arrived 10 mins early. I really wanted the duck but felt like we needed a third person to share with. Other than that, we ordered the chow fun with wagyu steak, steamed bbq pork buns, string beans, beef crepes, and jasmine tea. Everything tasted fresh and delicious. That chili sauce was really good. My favorite was the string beans because it had a great balance of salt and spice. The chow fun noodles were a great texture. I'll make sure to try the duck next time. They were flying off the hangers. I didn't realize a 18% service charge was included. possible I missed it printed on the menu. Not a big deal.

    Peking Duck (Half) | 北京片皮鴨
    Griselda Z.

    The food is creative and tastes really good. The decor and atmosphere is lively, heritage-like while also modern with LED screens and ceilings. It's a place where you bring your friends to show off and have laughter, not a quiet humbling meal. In addition to the delicious food, the women's bathroom tiles is an art masterpiece! The char siu is highly recommended, but don't expect Chinese style char siu, it's more like a juicy charcoal roasted pork belly dish that is unique on its own. Service is decent, but they seem very busy and distracted so you'll need to flag the servers instead of expecting them to wait on you. You can't go wrong with any dish!

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    Malissa M.

    I have been coming here since it opened and the last few times especially this last visit the service has gone downhill and was such a bad experience. The food is great but higher for dim sum, but a few things to note now. There is an automatic 18% gratuity no matter the size of your party included. Which in the last case they did not deserve and I think it's terrible because sometimes people will give you terrible service because they know they're automatically going to get a good tip. I went with my mom and my uncle we spent close if not over to $200 and had the worst service ever!!!! My uncle arrived first was seated ordered some chicken wings. We arrived there and it was over 20 minutes from after we arrived and there still was no chicken wings. No one came to ask us if we needed a menu, No one came to say hello, just inexcusable. I walked to the front desk and I told her my uncle ordered wings. We've been here over 20 minutes and he still has not got his order and we have not gotten any menus or any server to come over. She walked towards the bar and went to tell a couple of the servers that were standing there. When one finally came it was almost like he had an attitude because he had to help us and I said something to the front desk. When he even brought our first item, he put it down pretty abruptly. After they started bringing out the items no one ever bothered to bring a plate utensils or the sauces which again I had to ask for. Not once in our whole evening after did anyone come and see if we needed anything more, check on if the food was good or the usual things servers usually do. I orderordered tea and they usually put a tea light candle to keep it warm under in a ceramic holder and then put it on the ceramic thing & they did not do that. when we had to get the check, I had the flag someone down for it, they were just gonna take our leftovers ( they usually ask do you need any to go boxes) and I had to ask for to go boxes. Everything that could go wrong went wrong. My uncle and my mom were so disappointed how we were treated too, which is why I had to say something. As I mentioned before, I've been here many times but the last two times have been the worst in this last one was simply unacceptable. I have also noticed that some people have been complaining about the service as well now. So keep in mind the food is tasty and higher priced. You're going to be charged the tip fee even if there's only two of you and the service sucks, and you might have the worst service experience as I did. Maybe it will be a good night. The two stars are for the good, the price, the service and the automatic tip when not receiving decent service = the minus 3 at this time. I hope to update this if and when my family goes back, but as they said " with so many other places in the peninsula to choose from, I wanna give my money to a restaurant that treats their patrons, well and had good food"

    Elocin T.

    Oh my gosh this place is very wow but with that well is also a price tag it is pretty expensive in my opinion and portions are not huge or overly generous either they can also get quite busy and there could be long wait times especially during busy and peak hours or we can't service I would say is a little bit better than most Chinese restaurants of this type they do have nice elegant Twist on traditional dim sum items and you can tell it shows it their food presentation the food items presented are all very artsy and they make and take large effort in their food presentation definitely it is a special place to dine for special occasions be careful if you repeat your order to too many people you might get more than you think you ordered just a tip and they do charge tea per person by the person and I do have to say they have very attentive and very good service

    Pork and Shrimp Siu Mai
    Bailey L.

    Love their unique dim sum and dishes and love that it's conveniently in a mall and takes reservations. The environment and ambiance is nice and looks fancier than your typical dim sum spots. Love that they have a variety of sauces you can use and the unique items on their menu. It can be a bit pricey, but great to come once in awhile, especially with a bigger party so you can try everything :)

    Conpoy and fish maw bisque

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    Business owner information

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    15 days ago

    Too much MSG. My friend & I were very thirsty after dim sum lunch. Servers were distracted by the big screen during FIFA games.

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    Palette Tea Garden & Dim Sum Reviews in Other Languages

    Ask the Community - Palette Tea Garden & Dim Sum

    Anyone know what vegetarian options on the menu are vegan friendly?

    You'll have to ask the restaurant to make sure. Though I can "see" many vegan options, need to make sure due to being unsure about soup base, or meat-based flavors added.

    What are the names of the 5 sauces given to put on the palette 🎨 plate (yellow red green brown white?

    The white sauce tasted sweet vs savory. It's coconut based with hints of ginger.

    Is there a private dining room or a semi-private dining area for a group of 15-20 people to dine there?

    Yes! You just have to make a reservation for big parties! I know 'coz I already asked since I was planning on bringing my family over for special occasions.

    What kind of food is served during the afternoon tea special (3 pm to 5:30 pm)?

    We serve dumplings and small bites.

    Do you use MSG?

    Yes we do.

    Would you be open this Christmas Eve December 24 2023?

    We are open 365 :)

    Do they serve alcohol?

    Yes, there is a bar and they have frozen drinks, house drinks and regular bar drinks

    Do they have outdoor dining options?

    Yes

    Are there gluten free dishes?

    Dim sum is not easy for those of us who are gluten free and I usually have to take a dose of claritin just in case there is wheat lurking in a dish... if you are celiac, then I'd probably not bother to eat here but if you have manageable issues like… 

    How many people does the private room seat?

    10+

    Do you offer the Thanksgiving Family Feast like the one in your SF location? Please let me know your email address to book it. Thank you!

    Does the restaurant offer steamed fish?

    Yes

    Do you guys stream the NBA on the large screen or the TVs by the bar?

    As far as the so many times I was there, they don't.

    Do you have private room available?

    I believe they have one to the left of the entrance, but I've never personally used it. You maybe try to call them.

    What is the corkage if there is one?

    $25 per bottle up to 3 bottle.

    Is your restaurant dog friendly?

    We only allow service dogs in our restaurant. We do not allow pets of any kind.

    Hello, is proof of vaccination required for all party members?

    As far as I can remember, they didn't check mine when I was there about a month ago. However, I wouldn't be surprised if they are checking vaccine certificate now given the new situation.

    Do you serve dim sum in the evening?

    Yes, all day

    Do you have outside seating considering the new omicron variant?

    They removed their outdoor seating but still say they have it. They used to have tables outside but they are all gone now. If you ask for outdoor dining they put you in a room that has a sliding window you can open.

    Is dim sum served during dinner?

    Of course! Dim sum is our specialty. We have it all day everyday.

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    Cheung Hing

    Cheung Hing

    3.2
    (427 reviews)
    0.9 mi
    $$

    Hands down the best Cheung Hing around. Dining here is good because the location is a fair size,…read moreclean and bright. Service is always consistent and the servers are friendly. Recently I stopped to pick-up dinner with the plan to have leftovers. I called my order in and was quoted 40 minutes for my order to be ready. My order consisted of salted fish and chicken fried rice (this location has the best around SF and the peninsula), bitter melon beef, chicken chow mein, Thai style fried vermicelli (my favorite dish here), salt and pepper chicken wings. We also received a complimentary bbq pork fried rice. Everything was fantastic and we had plenty of leftovers for a few days.

    San Mateo location, my usual favorite Chinese food…read more Won ton soup - might've been the first time I've ordered it here. Felt like having won ton soup to help a cold and cough. Big won ton filled w pork and shrimp. Bok choy Broth not much flavor, in a separate container since this was a take-home order. Curry Beef Stew I've never had Curry beef stew before, prefer chicken, curry, but for some odd reason, I decided to order this dish. It was underwhelming and I won't order it again. The Curry sauce itself was OK but the big long pieces of beef were somewhat gross, lots of fat. They added plenty of slices to onions and a few pieces of green pepper and Julienned carrots, but that's about it for being called a stew. So I learned my lesson by not sticking to my usual order, and won't order wonton soup or curry beef stew again.

    Photos
    The large dining room with ample capacity.
    The large dining room with ample capacity.
    Pineapple bun
    Pineapple bun
    Cheung Hing

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    Silver Lake Seafood Restaurant

    Silver Lake Seafood Restaurant

    4.0
    (314 reviews)
    0.6 mi
    $$

    Returned back here with a party of 7 and ordered the set menu and it was great! It seems like this…read moresmall mom and pop restaurant can do no wrong. So we ordered from the fixed menu which had yummy: mixed Seadfood tofu soup Sticky rice stuff chicken wings (6) Stirred fried spicy clams with xo sauce Hunan crispy chicken Beef spare ribs with wine sauce Garlic peas sprouts Steamed Fresh Tilapia Steamed tofu on lotus leaf Yang zhou fried rice Everyone enjoyed this meal, no complaints and we all went home happy and wonder when our next trip here will be. :)

    This is a small Chinese restaurant with only a few tables inside. The menu offers a good variety of…read moredishes, and the portion sizes are reasonable for the prices. The four of us ordered five dishes: eggplant, string beans, beef stew, sticky rice, and salt and pepper pork ribs. The eggplant was the standout dish, although it was quite oily. Unfortunately, the string beans were undercooked, the beef stew was dry, and the salt and pepper pork ribs were extremely overcooked and dry, we each took one bite and couldn't finish them. The sticky rice had a nice chewy texture, but it tasted burnt, as shown in the photo. Overall, we're glad we gave this place a try, but the dishes we ordered didn't meet our expectations. Maybe their chow mein or chow fun is better, but we didn't have a chance to try those. The service was okay.

    Photos
    Can anyone read Chinese for me to translate?
    Can anyone read Chinese for me to translate?
    Silver Lake Seafood Restaurant
    Silver Lake Seafood Restaurant

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    Palette Tea Garden & Dim Sum - dimsum - Updated July 2026

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