Great quick fix and good work, faster response over the phone call answer as well. Did spring change.

Amazing service, very prompt and very fast service. The service guy is very knowledgeable and explained everything very well and seems to know what he was doing. Best part is they did not charge anything for consultation and there was no pressure to sign up for the service, we really appreciate all your help and wishing you all the best!! Definitely will recommend if you want someone to get the issue resolved on the same day read more

One of the rollers on our garage door came off track recently causing issues with opening and closing. I found Palms Garage Doors on Yelp. They had excellent reviews by customers and a 4.9 star rating. We gave them a call and were told they could be here today between 12:30pm and 2:30pm. Elad was very punctual and arrived at exactly 12:30pm. He took a look at our garage door and assessed the situation. The bolts on our garage door needed to be tightened. Many had become loose over time. He increased the tension of the spring coils because our garage door off balance and he replaced all the metal rollers within the metal track. He said it would take him about 45 minutes to fix. Everything worked out great. He did exactly as he had promised and with great efficiency. He made sure to show us, before he left, what got replaced. The garage door opens and closes so much smoother and better than before. It's much quieter too. Elad, was very professional and kind. He did an amazing job fixing our garage door. My husband and I appreciated that he could fix it the same day we called. We will definitely reach out to him in the future if need be, for our garage door needs. read more

Palms Garage Doors - The old roller had come off track - Garage Door Services Near Me - San Jose, California

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My garage door was beeping, so I reached out to several contractors through Yelp. Elad from Palms Garage Doors was the quickest to respond and arrived at my home within two hours. He was very professional and honest, and he identified that the issue wasn't with the garage door. He didn't charge me anything for his time. I will definitely call him again in the future if I need anything related to my garage. Highly recommended read more

UPDATED REVIEW I'm updating my review after Palms Garage Door reached out to me, and I do appreciate the effort to clear things up. I do want to acknowledge Jacinta, who reached out and communicated professionally and respectfully in an effort to make things right. Now, this part is specifically for Zoli, the technician who came to our home. He arrived solo without knowing the condition of our house or the scope of the job -- and still handled everything exceptionally. Our home had some unexpected challenges, which resulted in him not having the right tools and materials (required trips back to the warehouse) yet he stayed very late to ensure everything was done properly and safely. He never complained, never rushed, and never tried to upsell. Zoli went above and beyond with refinements and tune-ups we didn't even ask for. His work was clean, secure, and extremely detail-oriented. Despite our garage not being ideal for a garage work (full of renovation and contractor tools), he made everything work flawlessly. Zoli, this review is for you. As long as you're with Palms Garage Door, you'll have our support -- and honestly, we'd follow you wherever you go. His work ethic and professionalism are rare, and I truly believe he's responsible for many of the 5-star reviews here. Thank you, Zoli, for the outstanding work. read more

i had a great experience with my technician with replacing my broken garage door.He was very knowledgeable and professional, quickly identified the broken spring and replaced it in a jiffy and just like that its brand new again. i would highly recommend them if you have some any troubles with your garage door. read more

Palms Garage Doors - He is the best! - Garage Door Services Near Me - San Jose, California

My previous service call was prompt and fixed the issue, but the garage door needed repair again in 3 weeks time. This time around, the technician (Elad) worked on the fixing the garage door. He was prompt, on time, super quick in what he did to fix the garage door, gave some good suggestions on garage door maintenance. In and out in 15 minutes. read more

Palms Garage did a fantastic job, start to finish. From Peter's quick response and onsite estimate for a new sectional door that had been damaged beyond repair, from the office's response & communication and finally the great workmanship of Edgar (can't say enough about him) and the complete new door installation/rails along with a new motor and remotes in 1 day. Completely satisfied. read more

This is the second time I called on Palms Garage Doors. They are very good about notifying it was a year since the door was serviced. Both times the technician was out within the hour, very pleasant and completed the work to my satisfaction. I expect they will keep in contact for annual maintenance in 2027. Very reliable company. read more

Palms Garage Doors quickly communicated with me on the phone today and did suppressing same day service. Peter did nice job, and I have working door again. Spring, wire and baring were replaced. I also enjoyed talking to Pere from the evaluation to fixing. Thanks for teaching me how to tell the manufacturing year of garage door springs. I hope I don't have to fix this door for many years, but I can introduce Peter and Palms Garage doors to my friends. read more

Geva from Palms Garage Door was punctual, friendly, knowledgeable, and professional! He presented multiple options for me to evaluate when choosing a new garage door opener and answered all my questions! He completed the installation in a timely manner and also left the garage clean after the installation which I really appreciate! read more

I had a great experience with Illia from Palms Garage Doors. He came out to repair my garage door after a spring broke. He assessed the situation, clearly explained the issue along with his recommendation. He got right to work and completed the repair. When the door wouldn't calibrate correctly, he made sure it was still safe and fully usable before he left, then returned promptly the next morning as promised. He replaced the springs with the correct size, calibrated everything perfectly, lubricated the door so it's now much quieter, and even provided a maintenance reminder sticker and a number to call if we need help in the future. Illia did an excellent job and was truly a pleasure to work with. Thank you, Illia! read more

Palms Garage Doors - Illia - Garage Door Services Near Me - San Jose, California

I wouldn't recommend this company if you're looking for straightforward service. I felt heavily pressured into upsells I didn't need. I eventually went with a different company that was honest about the repairs required and clearly knew what they were doing. read more

The technician came earlier than expected. He inspected the issue. He has the materials on hand and was able to take care of the issue. He was kind enough to staple a cable that didn't require. Highly recommend. Thank you! read more

Calling at 8pm when my garage spring broke. Peter and Will came the next morning and did a full garage retrofit. Garage went from loud and impossible to manually open to smooth and quiet. High quality work. read more

Great job fixing a broken torsion spring and cables at my house in SF. Technician was friendly and knowledgeable and got it done quickly. Would highly recommend. read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

Service was quick and very helpful. The technician, Geva, was super efficient on his visit.

I contacted Palm through Yelp for an estimate on my garage door opener, and Elad arrived within an hour. Instead of trying to upsell me on a brand new unit, he gave me a reasonable quote for a repair--with the promise that if he couldn't fix it, his troubleshooting time would be completely free. Thanks to his expertise, Elad pinpointed the exact problem and had it resolved in just 20 minutes. I am incredibly happy with their service. They offer quick response times, in-depth knowledge, and refreshing honesty. It's great to find a company that actually fixes the problem rather than making up reasons to replace expensive equipment. Highly recommended! read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

Illia was wonderful! He patiently explained what was wrong with our garage door and gave us 3 options for repair and let us decide what was best for us at the time. He did a great job and we would definitely call Palms again to work with Illia! read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

Couldn't open my garage door this morning to go to work, after looking around noticed one of the coils as in 2 pieces. Ask yelp for help and they recommended a few vendors, Palms Garage responded first. Had a brief call and asked for an estimate, thought it was reasonable and so we made an appointment. Elad was able to come out and replaced the coils within 30 minutes. 5 stars, would recommend. read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

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Good fast service. Very responsive. The technician explained the issue in detail. I had a couple of unrelated problems with the garage door later and the service technician came and helped out right away. I will recommend their service read more

They were quick and efficient . I called them for garage door which started making a weird sound . They responded promptly and came in 30 minutes , did the accurate diagnosis and fixed it . There was an issue with the coil and they took around 35/40 mins to fix the same . The guy who came was very friendly and knowledgeable. I recommend their service read more

Zoli came out and quickly diagnosed the problem Spring broke. He was prepared with parts , and provide quality service from start to finish He did uncover and show us additional damage to the bar and provided recommendations . He resolved it within a couple of hours. He is very knowledgeable easily responded questions with a lot of information . The price was fair , prompt service time , would recommend . The office reception was responsive to my initial request and follow up questions. read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

I was surprised they were available Sunday evening. However, they responded quickly and met my expectations.

From start to finish, The Palms was very responsive and helpful. Oriel gave a great explanation of various offerings when he came out for the initial estimate and helped us pick the right door while staying within our budget. The installer was on time and did a great job with our garage door. Oriel even came back to help us with some setup issues in the app. All in all, we are very happy with the new garage door. read more

Palms Garage Doors - New garage door - Garage Door Services Near Me - San Jose, California

I submitted a request around 9:50 PM and received a call within 10 minutes. We quickly scheduled an appointment for the very next morning. Elad showed up right on time and did an excellent job resolving all the issues. I received bids from several other companies, but I chose Palms because they offer premium materials at a price that's very comparable to companies using standard-grade parts. read more

Palms Garage Doors - Broken spring - Garage Door Services Near Me - San Jose, California

I had an excellent experience with Palms Garage Doors and highly recommend them. I reached out for a quote to replace torsion springs on a double garage door with high-cycle springs. They provided a clear, competitive estimate upfront before visiting. The pricing they quoted was fully in line with the final invoice, which I really appreciated. Elad arrived within an hour after providing the estimate and he inspected the door and surrounding components and walked me through the condition of the parts, explaining what was functioning well, what showed normal wear, and what might need attention in the future. Everything was explained clearly and professionally, with no pressure or upselling. Once I approved the work, the job was completed very quickly and efficiently. The door is now operating smoothly and quietly. Overall, great communication, transparent pricing, fast response, and high-quality workmanship. I would absolutely use Palms Garage Doors again. read more

Prices seem high He suggested I replace just about everything other than the garage door itself. Also wanted me to approve his quote on the spot, but I wanted to get at least one of the quote and I usually get three quotes These guys definitely seem like the highest price read more

Sent an inquiry at 630 PM, got a call in minutes, and a tech visit at 7:15. Their tech Pete was great, explained my options and did a decent job fixing the springs at a reasonable price. read more

Geva and palms garage door did an amazing job with replacing my garage door motor. Answered all my questions. Highly recommended!

GEVA From PALMS GARAGE DOOR Came relly quick and found the issue in few second fixing it was on time and friendly tank you Geva and thank you Palms GARAGE door read more

Illia was great. He was thorough, explained everything very clearly, and was a pleasure to work with. Would happily call him again. read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California

I had a great experience with this garage door repair service. My garage door spring suddenly broke, and I also had some worn hinges and rollers that needed attention. The technician arrived promptly, diagnosed everything quickly, and completed all the repairs within an hour. The whole process was fast, efficient, and hassle-free. Everything is now working smoothly again. I'd definitely recommend them if you need quick and reliable garage door repairs. read more

Prompt and professional. Replaced springs in less than one hour. Better prices than competitors.

The spring broke on my old Craftsman Garage opener. Wasn't sure what to do so I requested a quote thru Yelp. I spoke to Chloe and was able to get Geba the technician out here within 2 hours, Geba arrived and inspected it I had to replace both springs and replace the rollers. He went straight to work. An hour and a half later he was done. He provided warranty info and showed me what was done. I am very happy with the service. Thank you Palms Garage Doors!!! read more

We recently hired Palms to install a new garage door and paint it to match our front door. They did a great job! Every technician was friendly, professional and took the time to explain things and answer our questions. After the installing and painting our doors, we noticed one of the garage panels was dented. We contacted Palms and they took care of following up with the manufacturer to get a replacement. Palms then came back to replace the new panel and paint it again. Just top-notch customer service, not to mention that their cost estimates were very reasonable from the price comparisons we got. Palms was also fantastic at communication every step of the way. I would highly recommend! read more

Our garage door closed on us while we were backing up and we hit it and broke it. We called many folks however Palm was super responsive. They came very quickly. Elad was very professional gave a reasonable quote and fixed it quickly. Really appreciate the service and the clean work! read more

Performed diagnosis and suggestions. Hired to replace broken string and parts. Able to negotiate a reasonable price. Done a very good job.

This review is for their great communication and upfront pricing. I ended up hiring another service simply because of availability. My 2-car garage door had a broken spring. Elad was kind enough to provide a rough estimate online. (Many other companies won't even give a range until they're standing in your garage.) "For replacing one spring we charge only $295, or for replacing two springs the charge will be anywhere from $375-450, depending on the size of the springs. The price includes heavy-duty parts (High-Cycle Tempered-Oil springs) Diamond Springs Rated for 25 000 to 30 000 Life Cycles, labor, and 3-years warranty. We will also service the door and opener." The only issue was that Palms wasn't available the following day (I appreciated their honesty), and I really wanted to get my garage door fixed ASAP. If I wasn't in such a rush, I would have hired Palms. Will definitely contact them next time! read more

Geva from Palms Garage Doors came to change the springs of the garage door. He came on time. Also, he not only changed quick, he was very nice and explained thoroughly on what my options and how things work. He finished by lubricating all the necessary parts, and explained all the warranty and after care info. Had a very nice experience. read more

Palms Garage Doors - Garage Door Services Near Me - San Jose, California