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    Pamela Hewitt-Smith, DMD

    5.0 (8 reviews)
    Closed 11:00 am - 7:00 pm

    Services - Pamela Hewitt-Smith, DMD

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Pamela Hewitt-Smith, DMD Photos

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    McMaster Dental - Dr. Zach McMaster

    McMaster Dental

    4.7(40 reviews)
    0.2 mi

    I had a tooth extracted by Dr. Zach McMaster and it went as pleasantly as a tooth extraction could…read morepossibly go. Normally I am a pretty nervous/ neurotic patient. But Dr. Zach does a great job of explaining things to the patient before (and during) the procedure, which alleviates a lot of stress. I think that Dr. Zach and his team also have a good awareness of the patients' perspective, and address the small discomforts well. They really aced the small things like rinsing my mouth promptly and thoroughly when I needed it, checking with me for sufficient numbness, etc. I'd definitely recommend a visit to this office.

    After reading the office's response to my husband's review, I feel the need to share my own…read moreexperience as the person who actually went into the office to discuss the billing issues. The problem was never that we refused to contact insurance ourselves. The issue was the office's unwillingness to help clarify obvious discrepancies or assist in resolving confusing charges related to treatments THEY recommended. When I visited the office, I asked reasonable questions about inconsistent insurance payments, unclear billing, and financial charges added during the insurance processing period. For example, insurance paid very different amounts for exactly the same treatment. The office simply printed out the insurance payment details and even agreed that it "didn't make much sense." However, when I asked if they could help double-check with insurance, I was repeatedly told that it was "my responsibility" to deal with insurance. Simply telling patients to call their insurance company is not the same as providing good customer service or billing transparency. What made the experience especially frustrating was the dismissive attitude throughout the conversation. In particular, when I pointed out that financial charges were being added before insurance had even completed processing the claims, I explained that the insurance payment timeline is between the office and the insurance company, and patients should only be responsible for the unpaid portion after insurance processing -- not finance charges on the full amount during that process. The response I received was essentially: "Well, it's your insurance. They paid us late, so you are responsible." I have honestly never experienced this type of billing practice anywhere else. Overall, this office felt far more focused on collecting money than caring for patients. This was reflected in the unclear, non-itemized invoices we received. If I had not gone into the office personally and asked for printed details, I would never have understood how these so-called "financial charges" were being calculated. Please carefully review your invoices if you visit this office. I truly hope this feedback encourages them to improve their billing transparency and customer service.

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    McMaster Dental - Dr. Todd McMaster

    Dr. Todd McMaster

    McMaster Dental - Family Business- Dr. Zach McMaster, Jordyn McMaster-Persinger & Dr. Todd McMaster

    Family Business- Dr. Zach McMaster, Jordyn McMaster-Persinger & Dr. Todd McMaster

    McMaster Dental - Group Photo of McMaster Dental

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    Group Photo of McMaster Dental

    Advanced Holistic Dental - Reception Room

    Advanced Holistic Dental

    4.5(33 reviews)
    0.9 mi

    1 star review is for orthodontics only. The dental hygienists gets 5 stars. Let me start by saying…read moreI was a HUGE fan of this office for many years. However Dr Kerbs has proven that just because a dentist is legally allowed to provide orthodontics, it doesn't mean they should. Dr Kerbs made me a ridiculously thick night guard and I kept returning to have him grind it down more because my teeth were hitting. They didn't give me eye protection while grinding and a fleck of plastic scratched my eye and I had to go to an optometrist. Dr Kerbs also gave me Invisalign, but after I finally left his office for good I had to go to a real orthodontist and get another round of Invisalign to fix my teeth that were hitting. While in Dr Kerbs' care I suddenly had significant gum recession in those teeth that were hitting from their Invisalign and/or thick night guard. Here it is 3 years later after $3,000 for the additional Invisalign from a real orthodontist and $7,000 for a gum graft from a real periodontist to cover my exposed roots on those 4 teeth. But that's not all. They gave my kid a Vivos night guard to "expand her palate" and didn't properly check in with her for a full year. If they did, they would have realized the device had created a posterior open bite!!! How was my kid even chewing food?! This was my wake-up moment. We immediately stopped using Dr Kerbs and I took my child to real orthodontists for consults. All of the orthodontists told us to throw away the Vivos, and that she had no adult teeth so it was way too early to start any sort of Ortho treatment. Another expensive mistake. I learned a lot during this process, I just wish I had gone to an actual orthodontist in the first place. I guess I should be thankful I didn't try to do any gum grafting with him because he can sell you that too.

    After being a long term patient, 12 yrs, I was let down by this office and doctor. I have chronic…read moreTMJ and wear dentures. My dad had recently tragically passed away last year and my old dentures had expired. I had an urgent need, but instead he decided to torture me with a nightguard that bruised my gums to move some shifted teeth. Once that didn't work, the partials process went HORRIBLY wrong. I lost a whole year of my life, and I am left with NOTHING! My teeth have been altered and damaged from this mess. I feel completely let down. He is not very understanding when it comes to pain and you can end up hurt in the process. I hope this review can spare someone from this yearlong torment, physical and mental anguish I endured here. I completely trusted this doctor so many years. I just wanted a brand new smile, and it turned into a total NIGHTMARE! Be Careful Here!

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    Advanced Holistic Dental - Entrance to practice

    Entrance to practice

    Advanced Holistic Dental - Picture Window

    Picture Window

    Advanced Holistic Dental - Our Reception Area

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    Our Reception Area

    Pamela Hewitt-Smith, DMD - generaldentistry - Updated June 2026

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