We had a pretty disappointing experience at Panda Cozy Spa. When we were asked about pressure, we both clearly requested "medium," but that didn't seem to translate during the massage. My girlfriend was worked on with so much force that she ended up with a noticeable bruise on her upper back, and it's been painful to the touch ever since. A massage should leave you feeling relaxed, not injured. The space itself was fine, but the lack of attention to requested pressure and comfort makes it hard for us to recommend this place. We won't be returning. read more

They have a parking lot in the back. Plenty of spaces. Easy parking. I came with a groupon deal for a Swedish massage. Very relaxing ambience entering the spa. They have a little waiting area to wait your turn. The rooms are cozy with a chair for your belongings and blanket. The massage is done with oil and hot stones. Very well organized. She even tied up my hair and put a towel so it wouldn't get oily. It was good pressure. All the staff are nice. Enjoyed my massage. read more

Panda Cozy Spa - Skin Care Near Me - Pasadena, California

This was a great, budget-friendly massage! They allowed me to do a walk-in appointment and were very kind and professional. I paid $53 for a 30-min massage, $10 tip included. I'd recommend! read more

Amazing experience! Came here with my fiancé and we love to come here every time! They get every section of the body and always amazing service! The ambience is so soothing and the massage is so good makes you fall asleep! read more

Panda Cozy Spa - Entrance - Skin Care Near Me - Pasadena, California

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Wow! My massage was absolutely amazing. This was my first time coming in to Panda Cozy Spa because I'm usually pretty loyal to my masseuse out in Los Feliz but I'm so glad I came and tried this massage place. Right away I noticed the level of cleanliness in the waiting area. The man at the front desk is so welcoming and kind, he quickly greeted me and offered me a seat and a beverage. The massage bed was neatly made and smelled like fresh linen, might I add it was also comfy?! My masseuse worked out every knot in my body, and I felt completely relaxed and relieved by the end of my appointment. I recommend coming here, they do a great job with deep tissue and are fairly priced. read more

Panda Cozy Spa - Skin Care Near Me - Pasadena, California

Great massage! Very calming music and nice staff. So glad there's free parking upstairs.

Good massage! I had Lily who was on the lighter pressure side, so if you prefer light I would recommend her. Easy free parking in the back. I would go to this place again! read more

Walked in with my sister and they happily helped us! Very comfy and welcoming, will definitely come back!

Very professional and polite. They did an awesome job! We got a couples massage and it was wonderful. Thank yo

I came with a friend and we had a great time! The massager are amazing and I loved how they use the hot stones to help loosen the muscles! The price is great for a 60 minute session, and the owner is very welcoming! Would come back :) read more

So happy to have found a place for a relaxing massage in Pasadena. I was really pleased with my therapist -- she was very strong. I loved the deep tissue and then oil part afterwards. Also, thee hot stones were also super relaxing. Highly r recommend! read more

Massage: 5 stars Business ethics: 1 star Overall: 3 stars Excellent massage. Very well done. No complaints there. Shady business practices and dishonest pricing. 20% off sign clearly displayed on sidewalk. When I walked in, and employee quoted me $50. I agreed. After the massage, she insisted on a $60 charge plus $3 credit card fee. I repeatedly asked about the fact that she quoted $50 and they had a 20% off sign. She simply said nothing each time and only kept entering $63 into the credit card machine. I asked a few more times and she just said nothing. I also tipped $10 (almost 17%) and she repeatedly tried to talk me up to $15. Will not be coming back. Just be honest and not pushy and it would have been a 5 star experience. read more

Great service, massage was awesome. Calm ambiance. Got a couples massage and the hot stones were great and the masseuses were attentive and made sure pressure was great. Purchased on Groupon for a small discount! read more

This is a wonderful place to come to to get a couples massage. The ambience is peaceful, relaxing, and quiet very calming energy. I would highly recommend this to anyone looking for a good solid massage. read more

Amazing experience! Very serene and I felt rejuvenated afterwards. Friendly customer service. Will come back!

My wife and I booked a deep tissue couples massage for Valentine's Day and had such a great experience. Emma & Yuyu were the absolute best!! Although they were a little bit behind in schedule the atmosphere was relaxing, the staff was welcoming, and the massage itself was exactly what we needed. We left feeling refreshed and completely stress-free. We'll definitely be back! read more

Great ! Affordable ! Tip of course ! Full 1 hour from when they start No fragrance oils Patient & friendly customer service Same day appointments Deep tissue massage FYI: the full body includes a **face massage** so make sure to let them know beforehand if you don't want it. This through me off guard the first time but is a nice option if you want that! I didn't care to have my face massaged the second time so I opted out and she used that time to massage my neck instead. **There is a bit of a language barrier** Make sure to communicate what you want/don't want beforehand. I'd recommend coming early if you have questions/need to inform them about your body (sensitivity, injuries etc.) They used Google translate when I needed to tell them I'm allergic to fragrance, was great no problem! I made a same day appointment over the phone for the 30 min body and 30 min foot and ended up getting the same 1 hr full body massage I requested the first time. By the time I realized it was too far into the massage, so definitely also communicate this right before your massage when you're there. I've gone twice now and the massage is pretty consistent. I appreciate the intentional care of each side of the body focusing on what's needed as opposed to doing the same massage on both sides. For example, they really worked on where my knots were in my legs and shoulders which weren't the same for both sides. Thank you!! 10/10 would recommend read more

Panda Cozy Spa - massage room - Skin Care Near Me - Pasadena, California

Amazing massage 10/10... such an easy experience the environment is calm and they ask if you want soft or deep ... I was in between and that's exactly what I got !! Love it, totally coming back! read more

Got a couples massage from Groupon for $120 and the massage itself was okay. Nothing great, but okay. They asked us to come in earlier than our scheduled time, and that was no issue. However, when we went to pay they urged us to tip which we had planned too. I tipped them 18% so $21.00. They asked me how much I tipped them and they were like, "Each? Or for the both of us?" This caught me off guard and I let her know it was for the both of them. They let out a laugh and were clearly not satisfied. I thought that was pretty rude and I assumed we were done but they had us wait while they called their boss to confirm how much we paid on Groupon. The laughing that was taking place really rubbed us the wrong way. After, they let us know we were good to go. Quite honestly, the 18% was generous and is the standard at other spas. There's a lot of great reviews of this place, but I know I'm not the only one who had this same experience. It was just upsetting to spend a lot of money to relax, and then to have that happen in the end. read more

I visited Panda Cozy Spa for the first time last Saturday, Nov. 30, 2024, for my appointment for a couple's Swedish or Deep Tissue Massage with Essential Oil from 11:00 -12:00 PM. Booking Appt: Booking the appt over the phone was a breeze. I called a few days before noon, easily booked the appointment, and told them I had purchased a Groupon. They called in the morning and confirmed the appointment. My husband and I were running a little late, but they were gracious to us and we were greeted by the friendly manager (I believe) in the front when we arrived. Massage Experience: Our couple's massages were in separate rooms with an open door connecting the rooms. When we were ready for our massages and our masseuses came in, my husband's masseuse greeted him, but mine stayed silent. She actually stayed silent and never spoke throughout the whole massage - never asking whether or not the pressure was sufficient. Now, I am usually too shy to speak up myself so I usually feel more comfortable speaking about the pressure but only when asked lol. So, I felt like my massage was not as hard as I would have liked, and it did not feel like deep tissue. Their technique was a mix but primarily involved using their forearm to go over spots of your body, so both my husband and I felt like the massages were not targeted and did not get out specific knots that we had. I did, however, enjoy the part where they massage your face and scalp due to her stronger fingers- it's the experience you want when you get a facial. Our massage was supposed to be with essential oils (CBD/Rose/ or Lavender Oil), but my husband and I were never asked our preference, so we did not receive that and our masseuses just used their regular non-fragrant oils. One last thing I did want to point out that truly bothered me was that the area where I put my face down smelled like mildew (wet towel smell). I'm unsure if it was due to the towel placed on the back of my head, but the whole time I was face-down, I smelled mildew/wet towel, which further ruined the experience since I just hate that smell. Also, something to note is that the rooms are separated from the outside by curtains, so they are not exactly soundproof. When the massage ended, we were not offered water (okay, I know I sound picky, but it's the little details that just add to your experience). We then left cash tips for our masseuses. Parking: Since we were running late, we were struggling to find parking, so we ended up parking at a nearby hotel's parking lot. There is minimal street parking available, and I believe there is a nearby parking lot. I recommend getting here earlier to find parking before your appointment! Honestly, I had higher expectations for Panda Cozy Spa due to all the positive Yelp reviews. I was actually really looking forward to our couple's massage since my husband and I have been stressed. My review actually leans more of a 3.5, but I'm rounding up. When we left, the male manager asked for our opinions, but I couldn't bring up the courage to tell him my true thoughts about our massages. Although my overall experience was decent, I was not as impressed with my massage here and would opt for another place to book our next massages. read more

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My wife and I were gifted a couple's massage for christmas at Panda Cozy Spa. The atmosphere was calming and the staff were very inviting. We left impressed. Would recommend to anyone in the area. Prices are reasonable! read more

I had the best experience here! The front office was so beautifully zen and it had a light scent of jasmine. They asked what type of massage I wanted and what type of pressure I liked. The massage itself was heaven sent! I've never had such a great massage, especially one so close to home and with free parking. I love this place and will continue to come here and invite friends! They even give you a punch card! read more

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Such a wonderful experience from start to finish! Staff was incredibly kind and welcoming. The massage itself was amazing, with perfect pressure that felt both relaxing and effective. The peaceful ambiance made it easy to fully unwind, and my partner and I left feeling completely refreshed. read more

After finding a Groupon package for a couple's massage, I was very happy to avail the promo for $84 complete with optional hot stones. They were able to accommodate us the same day and my husband and I came out totally relaxed and happy. All the staff are friendly, the facility is clean, quiet, with serene low backdrop music, and each bed is in a private massage room. Highly recommended. Attached are photos of the regular price list options. read more

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Very peaceful and relaxing ambiance. Lana was friendly and kind and gave a great massage!

Amazing massage! Called in the day of to reserve a time and everything was done promptly. Everything is clean and sanitized properly. Give them a try! read more

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After a very hectic month, fr Thanksgiving to Christmas, I looked for a Groupon deal on couple's massage. I saw this & thought since it's near, I'd try it. Decided Christmas morning to set up an appointment. I'm glad I did. My body was really screaming for attention & the massage really helped in giving me relief from all the holiday blues. The massage itself was amazing. The only thing is I think they might have switched the level of pressure I & my husband wanted. I wanted medium & my husband wanted medium-hard. It's still ok as I could feel all the knots on my back popping. The therapist even asked me a few minutes in if I'm ok and I said yes. My husband had an amazing time as well. The place is really clean. Even the restroom. The staff are very friendly and accommodating. They're in a good area of Pasadena & there's parking behind the structure. Their prices, without Groupon, is reasonable. We will definitely go back. read more

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Relaxing and very well recommended, first time here and will definitely be coming back !

Went for a couples massage, we both enjoyed it! The gentleman up front was very kind!!

Great foot massage! Very clean and relaxing environment. Good customer service!!!!!!!!!

It was an amazing experience. Truly loved it. They were very nice and very attentive. The space was clean and smelled great. And I felt safe, that's very important to me. read more

Panda Cozy Spa - Skin Care Near Me - Pasadena, California

Thank you Lana for an amazing massage! Clean location and she made me feel so comfortable My knots out and made me feel brand new!

Came here because my friend gave me a groupon. They do take reservations over the phone! Parking is easy, behind the back. Parking is free. I arrived and they were ready for me. I got the 60 minute full body massage, was very relaxing. She got the tight areas (upper and middle traps). I'm glad she focused on these areas without me saying anything. Overall, was a great experience!!!! Highly recommend. read more

Came here today with no appointment. They took me right in. Greeted with a warm smile from Lana. She did my massage and it was the best one! Would definitely come back again and see her. read more

I got the hour massage and it was great. Very friendly and professional. I would definitely come back.

Lana and May were fantastic! Magical hands! Professional and kind. Will come back again! Thank you. read more

Super kind staff and great ambiance! Would definitely come back again. There is a parking garage behind the building shared with the stores.

Went for a couples massage definitely recommend very calm and clean environment. Very relaxing. Will be back!

Easy to book! Super awesome staff and just the right pressure!! Love a local Pasadena spot

Couples massage: my partner and I came here for Valentine's Day and we loved it! We will be coming back