This location needd to worry more about guests in line inside, not just online orders and drive through.

First time ever trying Panda Express & lets just say...it did NOT disappoint! Super good, filling, clean facility, friendly staff assisted me with choosing what Id want to try, & overall a great experience! Thanks! read more

Panda Express - Sesame chicken, noodles, & orange chicken! - Chinese Near Me - Altoona, Iowa

Just a quick pass by for an menu update fall 2024 Place had a few folks in as well Maybe Monday for a dine in read more

Panda Express - Fall 2024 menu in the drive thru - Chinese Near Me - Altoona, Iowa

One thing I like about Panda express is they have delicious fried rice with orange chicken combo. Yes it's pricey but still worth it. The employees are very nice and polite at this location. read more

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I was shocked... Never in my whole Panda Express eating life has my mobile order ever been ready by the time I got there to pick it up. But it was ready & waiting for me here, just minutes after me putting in my order. It was yummy too. The broccoli & veggies were cooked nicely, not overdone. I just wish all Panda Express locations would stop using old man smelling soap in their bathrooms. It makes me sick. I had to wash my hands 3 times at other places after to get the smell off my hands. read more

I would rate it higher but the food was lukewarm to almost cold. Kind of matched the temperature of the restaurant. The soda machine doesn't work. Only room temperature water or bottle beverages. The music was so loud you couldn't carry on a conversation. It was like going to a club. read more

I went here for the first time in a long time, was pleasantly surprised! The quality of the food was so MUCH BETTER than my previous visit! Everything was freshly prepared and hot! I tried the Honey sesame chicken, which was very good ,& my go to the Honey walnut Shrimp; both were great! And KUDOS to whoever figured out that fried rice DOES NOT need ONIONS!!! It too was freshly made seasoned well with actual egg in it! I'd give it 5 stars, but so many of the dishes have onions in them... when onions are a deadly allergen , it's hard to find good places to eat on the go and get halfway healthy food... If Panda offered freshly made dishes that could be done without the onions or other ingredients that cause allergies it would be helpful for a lot of people... But today,I was pleased! read more

They are always out of the grilled teriyaki chicken. they need to get it together so one can be happy.

Coming in, door was locked, went to other door, told employees door was locked, they proceeded to argue it wasn't as several others couldn't open it either, because it was indeed locked. Food isn't close to what it was in previous years. Really needs new management. Gone down hill is an understatement. read more

I haven't been to Panda Express since March - not because there is anything wrong, but because it's always so busy. Tonight, the drive they was short, and the person taking my order was great at explaining what was still available, etc. I placed my order, paid, got my meal and left in under 10 mins. Imagine my surprise when I got home, handed the McDonalds over to the kids and opened up my meal to find 1 very tiny piece of beef in my beef and broccoli! I was so sad, because the flavor and the sauce are with the beef! So basically I had a side of crunchy broccoli with some Honey Sesame Chicken and white rice. Basically a waste of money. read more

Panda Express - My only piece of beef in my beef and broccoli. - Chinese Near Me - Altoona, Iowa

not only were the staff incredibly rude at drive thru, but 2 out of 4 meals were completely wrong. Also, never get a fountain drink - they're always flat. read more

Mediocre and over priced Fake Chinese food. Stopped by the Drive through one evening,Wife wanted to try it. Payed an up charge for the walnut shrimp wich after getting home and eating it had a mushy consistency and rubber textured shrimp. Generals chicken was Luke warm and lacked any type of spice, or kick. The wife's shrimp was equally depressing and the sauces less Orange chicken she had was equally dull. Rice room temperature. And at that time before I moved I was only three blocks from the place. Can't recommend it Kids sorry for you if your a Fan. read more

Been to this place multiple times and they are always out of chow mein, orange chicken, string bean chicken and Dr pepper. They are very rude and they lock the inside doors so you can't go inside. I have tried atleast a dozen times to go back because I love panda express but this one is the worst one ever. read more

We ate there on Fathers Day. There was only one guy dishing up the food and having to take the money as well. Took a long time to get to us. We ordered the Steak and Shrimp for $1.25 extra. All I got was a few pieces of steak NO shrimp and tons of potatoes. My husband got ONE shrimp and a little more steak than I did but also a lot of potatoes. The serving were small. Coming from Montana where our portions are big. We won't be going back. Well I have to give a shout out to Robert from Panda Express. He made it good for the problems my husband and I had. Thanks again Robert!!!! read more

I wasn't going to write a review, but considering I haven't heard back from the restaurant I am. I got food poisoning earlier this week off of what I believe to be the super greens or Kung pao chicken because that was the only difference in my boyfriend and I's food. So I don't even want to give them a 1. I was up all night feeling like shit. I have sent an email to the company and personally called this restaurant and was told the general manager would call me back. That was two days ago and still haven't heard back. Don't recommend this place AT ALL. read more

Food is AWESOME pepper steak orange chicken and noodles customer service is great .. clean

Our meal was a disappointment. We stopped by around 4:30 and the food appeared to have been sitting since lunchtime and did not taste fresh. They were out of fried rice and the toppings that were left in the pan were almost gone, so we got the last of the batch. Obviously, food should only be served fresh, not hours after it was made, and a Chinese restaurant should not run out of fried rice just before the dinner hour. In fairness, we are passing through town and this is a one time experience, so perhaps we just stopped at a bad time. But if this is the norm, then better supervision/management is needed to ensure a more enjoyable preparation of their food. read more

Food is always done well here and the order is always right. But the staff working at this particular location are always cold and don't have good communication skills, just telling you the cost and handing the food to you. Also, the last times I've been here, it never fails, it takes like an hour to go through the drive through, I go out of my way to not go to this particular location. read more

This is quite literally the slowest panda in des moines. They can only handle one order at a time. You have 10 cars in the drive thru but you take one order at a time, dish them up, then take the next order? Every other panda can take 4-5 orders at a time (however many cars fit between the speaker and the window). Either the owner is incompetent or the employees are... read more

Panda Express - Slow drive thru - Chinese Near Me - Altoona, Iowa

Delicious! Keep in mind, this is fast food. This is not traditional Chinese, Vietnamese, Thai, all sorts of culinary delights that most westerners can't tell the difference. I've eaten inside, very clean, traditional line that runs kind of like a Subway shop. Small dining area, but what's a place to do about that? I've gone through the drive-thru on many occasions, they never jack me on napkins or utensils or the like. Staff is always friendly, smiling and genuinely seem to really like their jobs. My FAVORITE thing (besides the Orange Chicken and Spring Rolls with Fried Rice) is the app. Order, pay, pick up in the drive up. My bestie swears by the Teriyaki chicken too! read more

I am spreading this near, far and wide about my experience with Panda Express today. A Manager laughed at me, mocked me and hung up the phone on me when trying to get answers. I ordered through your app. The order was canceled. I called to ask why and they said it wasn't canceled. I called Door Dash. Door Dash says the dasher showed up at Panda Express and said they never got my order. I call Panda Express again. This is when the manager is laughing at me and mocking me saying the order wasn't canceled and is just sitting there. Tells me I need to call Door Dash again. I call Door Dash again and they say that Panda needs to assign a dasher. I call Panda again and the lady keeps asking me to pick up my order and won't let me even talk. I asked her to stop talking for a second and listen to me and then she hung up the phone. The store then wouldn't answer at all. Now the order shows completed but it's not completed. I have no food, my money is taken and my rewards. read more

Not too sure how I'm supposed to know how the rest of my day is supposed to go when they don't give me fortune cookies. I guess I'll just have to sleep the rest of the day. read more

Because we can only drive thru now, I found out that we can order online and pickup. The website is very easy to navigate and we are faithful customers ever since we can order only By the way, we like the food too! I wish they would use chicken breast instead of thigh in the Teriyaki Chicken. read more

I. Love. Panda. Express. I was trepidicious since this location for some reason has a lower rating but I shouldn't have been. In fact it is one of the better locations I've been to! Every dish was hot and fresh. The staff were friendly.. and a little talkative. Hah! The line to get food moved a bit slowly and it could have been a contributing factor but it could have been the customers too. They weren't out of any of the things I love about Panda Express like the chili sauce and the tables that were open were clean. The primary reason I deduct a star is that my bejing beef didn't taste like bejing beef! It was hot and seemed good quality/plenty of sauce but it had zero spice and I really think there was some fundamental flavor missing. I would come here again. read more

On several occasions, they have not had the meal I requested, even with a limited menu. Today, I waited 15 minutes in line to place my order and was told they did not have any string bean chicken or honey sesame chicken. They then suggested a meal I am not interested in. They also do not have signs on their doors stating their dining room is closed. I observed several people park their vehicles and yank on the door only to walk back to their vehicle and get in the drive through line. Customer service is dead. read more

The food is great, but the communication in this establishment not so much. Drive thru workers seemed to be pushing and stopping on the the workers that were serving the guests inside. only one person was serving and checking people out inside the restaurant. seen one guy in the back not doing much while he watched the place get busier and busier. food was running out quicker than it was coming up so you had several orders waiting for the items they were waiting on. Food is good but the communication in this place is horrible. read more

Have never had a bad meal here. The staff have always been friendly and the place is pretty clean. Have stopped a couple of times for lunch and been there with the fam, a couple of times, for dinner. The food has been good and they're willing to make fresh what you want. Will keep coming back as long as they keep up their end of the deal! :) read more

This is a chain, and I agree with the previous review about "expect Mall Food Court quality." They had a "new" entree item: Orange chicken with bacon. Um....... Chinese food does NOT include bacon! The server laughed and said, "um, yeah, we Americanized it." I ordered three entrees and a side, that was too much, couldn't eat the third entree. My third entree was the orange chicken with bacon, it was good, just couldn't eat it all. The drink selection was all bottled drinks, I was disappointed in the limited selections. Finally settled on SOBE Strawberry Daquiri, although I love SOBE's this was not one of my favorites. I saw a sign that said that they do catering. Interesting! If you come here in an RV, park in the Staples or Target parking lot nearby. You can walk over. I rode here on my scooter from Adventureland RV Park. read more

The only times I really ever eat at Panda Express is if I am hungry and want some Chinese food on the fly. Being an avid eater to large varieties of Chinese food, I can say Panda Express food is not bad for American-Chinese fast food. For those who are not familiar with Panda Express, do not except Chinese take out quality food; expect food court at the mall quality. This location has never given me any issues and their staff is friendly. The interior is well designed here and provides a pleasant eating experience. read more

Went through the drive thru and was told it would be 6 min for "fresh" food. Pulled up to wait and after 15 min a man brought the wrong food out and rudely shoved it in my car window. Then went to a different car and realized he brought the wrong food to that car and came back to my car acting like it was my fault he had given out the wrong food. Got my order and glanced to make sure it was right. Got home about ten min away and the noodles were dry. There was hardly any beef in my beef and broccoli. I also had an order of 3 crab Rangoons and only one of them actually had cream cheese in it the others were empty. The quality of the food was humiliating to the company as was the service. Will not be going to this location again. read more

Panda Express - Chinese Near Me - Altoona, Iowa

Don't give customer enough time to order. Probably ate what looked like a bug cooked in my food which I didn't see at first and ended up throwing up. This place is too fast paced and food is not hot. When got order the worker practically shoved the bag of food it in my face when handing to me. Most of the people here are just rude. read more

I asked if they could give me two types of vegetables because I'm unable to eat meat, she denied my order after arguing me

Restaurant was clean. Food selection was very good. Prices seem a little high, but quality of food is high. There were plenty of vegetables, not over cooked, and light seasoning rather than heavy sauce with sugar. read more

Not much to say here. It's fast and satisfying "Chinese" food. If you're in a rush and want some quick, filling and tasty "Chinese" food, look no further. read more

The girl who took my order was so sweet and friendly and careful to make sure she had my order correct. The food was awesome, veggies cooked just right and the entrées were fresh and quite tasty. It tasted as good as it looked. read more

errible Panda Express. Tried several times to see if my experience would be better and not a chance. What food they did have to offer was dried out and looked hard like it had been sitting for hours and hours. The options I wanted to choose were completely out this is before noon folks. Selected honey walnut shrimp for $1.25 extra and the portion size was small asked that I be provided more and the gal informed me that she is only allowed to give the customer seven shrimps. LOL Keep that in mind if you are getting this entree. Sat down and as expected the food was cold, dried out and and hard -asked for my money back and left. Done! read more

Out of white rice. We were told 40 min wait. Ridiculous! Also, beef and broccoli came without beef. Doubt we'll be coming back.

First visit. We were offered a sample taste of the five-flavor shrimp. It was great. Service was quick, courteous and thorough. Drink station neat and orderly, floor clean, table wiped. TV on a basketball game did not overpower the atmosphere. Families were conversing quietly. Overall experience was pleasant. read more

Excellent customer service. The staff were friendly and fast and alert it was a busy place when we stopped in and we were served hot fresh food quickly. The prices are average. The dining area was clean and stocked. The bathrooms were clean and stocked. Parking is sufficient. Definitely recommend this Altoona restaurant location over others we have been to locally. read more

The food lived up to the expectations I had for Panda Express. It could have been fresher though; it was lukewarm. The dining room was very dirty. Every table not in use was dirty and remained that way throughout the entirety of our visit. The floor hadn't been swept in awhile and the garbages were overflowing. There was no dining room attendant. They had run out of tea and didn't even start to brew more during our visit. read more