Haven't ate panda in a long period of time and this place made me not to want to go again. Everything was so dry and no flavor, sesame oil is the only thing I taste. The veggie rolls weren't even fully cooked smh. Not the usual crunchy taste it was more like soggy soft the cook must've fried it for a minute. At least the orange chicken was a bit fresh. Don't go here if you're looking for flavor in your food. read more

this has nothing to do with the food. this is strictly about the horrible and obscene service received from the girl named Kiara at the cash register. stood directly in front of her face and said "excuse me" three times will being less than a foot away from her face. she ignored me every single time while doing absolutely no tasks. read more

This location is always crowded but I do enjoy the food. I just tried the new Sichuan chicken and it's definitely not very spicy. I would have liked it to have more kick. read more

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Sucks when they get your order wrong, I order a bigger plate with 3 meats and once I got home and opened the box it only came with two :/

I'm primarily vegetarian, with a little seafood on the side (pescatarian). Came in at 4:30pm Sunday, 20% of their displayed dishes were empty, and about 20% were nearly empty. Ordered mixed vegetables and fried shrimp, with chow mein. Had to wait while they cooked it. Noisy place. Had to "shout-spell" my name over the counter to the server for my order..."B-E-N." Meal comes...Pile of broccoli, with a little cabbage. This is mixed vegetable? When I asked, they pointed to the menu. Sure enough: broccoli (way undercookedl, cabbage and kale. What happened to the days chinese food prided themselves on vegetarian dishes??? Oh yah, and only 3 pieces of shrimp, and the tables were filthy! read more

Brought back memories. Worth the humiliation of buying a kid's meal to save money. This review was part of a quest to review every store in the spectrum with my friends. For more visit my profile. read more

3 pieces of chicken in my strong bean "chicken" entree.. :/ 8 pieces of mushroom in the kale chicken.. Wtf read more

Panda Express - Chinese Near Me - Irvine, California

Last week, I got a one-item plate with mushroom chicken, cheese wontons, and half&half. I ate not even half of it, then threw up an hour later. FOOD POISONING IS SERIOUS. BTW my soda was super watered down. I hate places that are cheap and stingy. read more

This Panda Express is my go-to in Irvine. A great secret that not a lot of people seem to know is their Party Trays. I usually order a Party Tray of Chow Mein and it lasts me for the whole day (and sometimes even the next day!). The best part is that it only costs around $15 which is a great price considering the large amount of Chow Mein you're getting. Also, they cook it fresh from the wok when you order this so you know you're getting a hot batch. I would encourage anyone to try out the Party Tray Chow Mein! read more

Panda Express - Party Tray - Chow Mein, uncovered. Great value for the price. - Chinese Near Me - Irvine, California

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The guy in front of me ordered premium shrimp& veggies .. that's like $1.99 extra right? Well when he turned to pick next entree the employee literally scooped veggies only and then placed for 4 shrimps on top Next I ask for the mushroom chicken because I see there's more chicken in bowl than veggies or mushrooms finally!! This lady had the nerve.... to keep re scooping until she was able to scoop up more mushrooms & zucchini than chicken..... WHY Why can't u just give me the freaking chicken lol. Oh Panda.... I should just give up on u. Ps. Panda on el toro has really made some changes to their customer service & food. Thank God it's close to me, I recommend this location over spectrum & barranca read more

This panda express out in the Irvine spectrum center was absolutely delicious the environment was good everything was cleaned and well organized for our safety the service was fast with short wait times and the employees were really nice to my friends and I also I recommend going there if you ever out in the area read more

i normally don't write review & am understanding if the employees are a little moody but the customer service here is so so bad :| i ordered a brewed tea and the machine didn't work but i didn't get the help i needed. when i notified the employee/cashier, she didn't even bother to check the machine or give me a second to help me :/ it seemed like she couldn't hear me and told me to push some button. but the machine was dripping water everywhere and i just tried to notify them before it got bad but whatever,, more work for them then :| i get that the restaurant was busy and i don't like to bother anyone for small stuff but i desperately needed help and i paid for my drink so why so rude :/ it would probably take like 30 seconds to help me. im never coming back here i wish i went to chipotle instead. read more

Costumer service was horrible did not engage with the costumer and had me waiting 6 minutes to finally ask me if I will be having a bowl or plate ! read more

All the women here at extremely rude. Need to learn how to talk to customers and treat others. Also was very rushed and being yelled at twice what Entrees I'd like to choose. read more

Whoever responded to me publicly and set him going to get a direct message never sent it again another example of Panda Express.

The start of the line at this location seems to be in a bad spot. It forces you to either wrap through seats, or back down towards the bathroom. It just feels like they need to redesign that aspect. With that said, this location is no different than other Pandas as far as food quality goes. You know just what you're getting when you eat here. read more

My wife and I have eaten at The Panda Express at the Irvine Spectrum. We order the two or three items; Chow Mein with Broccoli Beef. Kung Pao Chicken, and Veggie Spring Rolls. To drink we order from the Tea Bar, Raspberry Lemonade. Then of course for dessert we will order Fortune Cookies, for we must know our fortune for the day! Good food and good service, that's very important for us! Robert H. Of course we go shopping afterwards! read more

Horrible experience. Rudest workers I have ever met at a panda. The environment was dirty, the food looked old, and good costumer service is nonexistent. We were first met with a lady who clearly did not want to be there, then the next workers were rude and sloppy. I asked for teriyaki chicken with white rice. They gave me chicken and rice not a single drop off sauce. When we were paying, we did not get a bag the girl just threw our fortune cookies on top. Do not recommend. When we went back to get the sauce we ordered the girl handed one packet and didn't say anything, so rude. read more

The customer service is poor. Meaning, they are rushing us when we are trying to choose our food. It made me made an Yelp account just to Express this. Please don't rush customers anymore. Its uncomfortable. read more

Always do the survey on your receipt to get the Buy 2 Sides get 1 Free and split it between 2 people. Cheap and satisfying for this kind of chinese food. Orange Chicken Honey Walnut Shrimp Kobari Beef Half Fried Rice / Half Chow Mein Chug it down with a soda. $9ish with plenty of food to share for 2 peeps. Not bad! read more

Poor customer service from mgmt, esp head director or whatever his position is. I tried calling him out on his behavior with a family member over the phone and he claims it's a "he said, she said" thing. How can you be a manager and not take accountability.. that's what you get in a fast food industry I guess read more

I was here cause my son really likes their orange chicken, and for him to like anything besides udon, soba, rice and hamburgers, I try to please. They have a nice setup and chairs/tables outside to eat. It's a nice location to people watch which is what I do while he eats his orange chicken kids meal. Their kids meal is a pretty good deal -- one serving of let's say "orange chicken" plus a heaping filler or either fried rice or lo-mein, a cookie for dessert and a small drink all for less than $5. Its the same at any Panda Express and so its consistent and meets his needs. If we're able to take a doggy bag home, he opts for their basic meal instead. Yesterday, I checked in and noticed that the Duchess, Alice was seated at the table next to us. I could overhear her talking about some great Argentinian restaurant on Melrose but I couldn't catch the name. I showed her picture to my son who confirmed, and the fact that she was talking food made it even better. read more

Panda Express - They have a great kid's meal - Chinese Near Me - Irvine, California

Good friendly service food has gone down in quality. I ordered rice chowmein and orange chicken I got 7 Yes, that's the truth7 pieces orange chicken dried out rice and chowmein was sub par at best. The discount for mall employees is no more food was cold keep in mind they opened only 1 hour ago. Never going back to this location. read more

This Panda express location has the hot and sour soup at a good price. The employees even remember me sometimes and what I usually get and have had no problem with the food. The location is good. Right next to it is alot of outdoor seating, one area is a "clock" that at night has a very nice ambience. It all glows and is relaxing. It has a little more selection than the other ones I have been to, which is nice. In general I like Panda Express already, most locations at least. read more

Panda Express - Chinese Near Me - Irvine, California

Placed an online order and the pick-up was fast and easy. Great customer service, no complaints.

Did an online order and picked it up at the store today around 11:40am. Opened the box at home and it was like "is this a joke?". I'm usually not a big eater so I don't really mind if the portion is not a lot, but this time it was noticeably small. Like, seriously? And they forgot to add fortune cookies. Very disappointed and hope they reach out to fix this. read more

Worst panda restaurant ever... They made me wait more than 5mins to pay after order even when they're not busy and the guy name JOSE he gives less food as possible DON'T LET THIS GUY SERVE YOU if you're still going.. read more

Panda Express - JOSE gives less food as possible... - Chinese Near Me - Irvine, California

I usually order online here whenever there is an online special since I work across the street. The food is always ready by the time I come and I haven't been disappointed by the quality of the food yet. The place never seems to be too crowded during lunch time. read more

We liked their Beef with Broccoli and their new Steak & Shrimp. The Broccoli beef was a little light on beef.. the manager Jose stepped right up to remedy the situation. We will come here again! read more

Bad quality, Bad food, bad service and expensive. All the bad experiences you wouldn't want to try at the same time

Panda is my favorite restaurant but this experience has entirely turned me off from the company. My girlfriend placed an order at 2:30pm and paid for it as a surprise for me and had a scheduled pick-up time of 5:30pm during my 30 minute lunch break. At 5:30pm my order was not ready and they took my details and made it appear as if they were getting the order ready. It should have already been prepared but oh well, I didn't mind waiting a little. Emphasis on little. I waited patiently until I noticed that they were only helping other customers and online orders. At this point it had been 10 minutes and it was 5:40pm. I then asked their cashier about my order who bluntly told me to take it up with their manager who happened to be on break. I waited a few more minutes and then called them on the phone while in the store. All 5 employees looked at the phone, looked at me on my phone and ignored it. The entire time, one guy was doing jack shit and just tossing a rag in between his hands standing in the middle of the kitchen. So I walked out and called again. This time they answered. I explained the situation and without saying a word they just passed the phone to the manager. I told him I was outside and I walked in to speak to him. This was at 5:44-5:48. At that point it had been 18 minutes since my order should have been ready. I had clocked out at 5:26pm to make it to panda to collect my order. If you know math, that's 22 minutes, over half my break gone waiting for food. After some excuse about being out of the store picking something up, and then checking their orders, the manager comes back with my food. All this ended at 5:54pm. I barely made it back to my workplace to clock back in on time. Haven't had a chance to eat my food or even make sure the order is correct. This is unacceptable. Fix this shitty service. I don't feel that management was at fault here, but the basic staff definitely did not give two shits about my order. read more

Food is decent but I wish I saw the cashier going back and forth with plating food and handling money before I ate here. No hand sanitizer, no washing of hands. Just hire one more person and your problem would be solved. read more

Overall, my experience was not pleasant. Most of the servings were almost empty, the workers had very awful attitudes, and were very slow in making new batches. I had to wait around 15 minutes just to get some green beans. Some workers were just standing around on their phones watching videos. It was not a pleasant experience, and I would not be going again. read more

A very shitty panda location. They have very limited entries and they give you small portion. Some worker is extremely distracted, today I ordered two entries and paid for two but find out I only got one... Super disappointing because I am hungry. She must have put my food in someone else's or wasn't looking at all, because she kept ditching me and other people half way of their order to do something else and it wasn't even that busy!!! read more

Vanessa, Erika and Jenny, Awesome customer service on a BUSY Saturday! Thanks for being attentive in a hectic rush. I didn't mind waiting for the fresh off the stove food to be put out. Thank you for the great meal. read more

On rare occasions I will eat here, it is one of the places I can take Chief in the Irvine Spectrum. I usually get the combo with 3 items for $7.95 (speciality items add $1 more) and a drink. I try to mix things up by getting a shrimp item (usually the Honey Walnut Shrimp), chicken item (Orange Chicken) and beef item (Bejing Beef). The restaurant gives a good amount of rice or chow mein (I get the rice, but it is on the bland side) and a good amount of the entrees. There is a decent selection of Pepsi products to drink and there is a good amount of outside seating. The only problem is the quaility of the meat used could be a better. I realize this is fast food, but the chicken and beef are on the lower end of the quality scale. This is also the reason I don't frequent this place more often. read more

So I was gettin' my shop on at the Irvine Spectrum last weekend. I strolled in here to refuel & as I was still lookin' up at the menu, the employee gal barked harshly 'CANIHELPU!?!' 'Justa minute', I replied. It was pretty clear to anyone with even one eyeball that I was still deciding- but oh well I thought, & I proceeded. And that's when a certain employee's unresolved issues reared their ugly head. The gal had disappeared into the back. I patiently waited...and nothing. The cook called to her..and nothing. I never dreamed she would be ignoring a paying customer on purpose, so I sat at a table for a minute until she was able to wait on me. And nothing. She wouldn't come out to take the order at all. Well, her passive aggressive issues turned into my reward, because it allowed me to stroll on over & pop my Chipotle cherry. And they put Panda Express to total shame. read more

placed a order yesterday and one of my egg rolls had a black hair on it this is gross. I had to throw all my food away this is disgusting . read more

Panda Express - This is so gross! - Chinese Near Me - Irvine, California

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I eat at Panda Express all the time and the portions per item are always good. I visited this location for the first time and was give so little per item. I very nicely asked for a "little" more and they refused. I will continue eating at Panda Express but never this location again. read more

It's Panda Express. It's basically the McDonald's of Chinese food so you should have your expectations appropriately set before dining here, and I'll write this review with that in mind. I visit this location for lunch probably twice a month. There are a couple different people who scoop your food and the older Asian lady tends to give a little more food than the others. The guy working the register is courteous but he's forgotten my soy sauce and hot sauce twice now. For what you get I find Panda Express to be a little pricey so always be sure to fill out the survey on the back of your previous receipt beforehand - this will get you a free item with your meal. Without this I wouldn't eat here nearly as often, if ever. So with mediocre food at mediocre prices, why do I eat here? Because if you order the right items, you can get a large meal with relatively few calories. This is my standard order: 3 item combo with half steamed rice, half steamed vegetables, string bean chicken, mushroom chicken and broccoli beef. This comes to: 685 calories, 43.5g protein, 37g fat, 85g carbs. Yeah, that's a lot of carbs so your macro breakdown isn't ideal but it's also 685 calories for a 3-item combo, at least a meal and a half unless you have a huge appetite. I'm giving this place 3 stars on the condition that you know what to order and that they keep allowing you to take the online survey for a free item. read more