Do not go to this location, especially if you're planning to go for dinner. We went in about 9:05 PM. They close at 10:00 PM. All they had in the food trays were fried rice, peppered beef that look like it was peppered beef, jerky, and chicken and mushroom. I proceeded to ask the manager if this was all that was left and she proceeded to tell me yes that's all that they were gonna cook for the night when I started complaining is when she stated that she could make us what we needed it, but it was going to take 15 minutes per item. My mother-in-law wanted Beijing beef as well as honey walnut shrimp. I want it two different items and we were ordering for four other people. But we couldn't fulfill the order because all there was was three things that looked like they have been sitting there all night. I think that is ridiculous and I think that management really needs to take order of this specific facility because not only are they missing out on money and customers they're missing out on their quality of food and their ability to work to me it just seemed like pure laziness read more

I've been going here for years and everything is significantly less impressive than it was at first. The food still tastes good but that's the only good thing I can say. The portions are smaller, the prices are higher, and the service is "meh". It's 12:30, the middle of lunch, and they are out of one their most popular items. "You'll have to wait!" They seem to be as organized as an armful of coat hangers read more

This is the only panda I've ever given a negative review. The food just wasn't as good as any other panda we've been to across the state. And in the half hour we were there I never saw the two counter employees smile at a single customer or each other. It's not because they were busy either, the place was empty. Now we know why. We'll stick to the one in whitwood or at Colima and Azusa. read more

Terrible management and inexperienced workers. They say no before even looking for things such as spoons. Food is okay because they follow corporate recipe but portions definitely got way smaller while prices got higher. Idk why they come up with new food items if they dont do samples anymore so you have to pay and gamble if you like it or not. read more

I love Panda Express, but a lot of the time the rice is not properly cooked. It's really frustrating and upsetting. Al dente rice does not go well with Asian cuisines. Please Panda corporate, train your staff to cook the rice properly. read more

The food is always tasty and for that I would give it 3.5 stars but the customer service is something gone to the waste side on the management level. I ordered the new refresher drink and the taste was off. When asked to exchange it for a different flavor they had to call the manager, to which her response was, "They are all sweet and taste the same, so no exchange." She seem more interested to return to her meal then to assist a customer. Where did your customer service go, Maria? Time to take a training course on kindness, etiquette, courtesy, and be reminded that you're in the service industry and your customers are what pay your salary. read more

"Where do you want to grab some lunch baby"? I ask my little girl... "Panda Express sounds good" she says! Say no more... Panda Express it is. Quick, easy and cheap! Lol! When you walk in they automatically ask you if you want to try a sample. I was expecting to have a tray pulled out with a new item on the menu! Lol! Nope, you can choose from the options that are out! So I tried the Shrimp with walnuts! Delicious! I always feel rushed when I'm at a Panda Express, so I have to remember to slow down and take my time! So I calmly examine what they have and decide wisely! We got the kids meal for her and of course I got the one that comes with 3 entries and Chow Mein noodles. A lot more bang for your buck than the smaller meals! I had enough to take home for dinner or the hubby (if he gets home before I attack it. The kids meal is pretty filling, they give you a good amount of Orange Chicken (or whatever you order) and a side. She wasn't crazy about the rice but the Chow Mein went down without a complaint! It also comes with a cookie and a small drink! Four stars because I hadn't been here in a while and it was pretty tasty! read more

Friendly staff but the rice is clumpy and not fresh. Hardly any protein so had a clumpy rice bowl with peppers and peanuts. read more

Panda Express - Chinese Near Me - La Habra, California

Asian girl on the counter has a bad attitude. Specially towards races other than hers. (After coming in her a few times I noticed) Food is ok.. This is my last time coming here. Check your recipe, she does over charge and gets orders wrong. read more

Panda Express - Check your recipe, she does over charge and gets orders wrong or will give you your order to go, after clearly telling her, it's a dine in - Chinese Near Me - La Habra, California

Cold food. Small portions and the wrong items. The worst panda I've ever been to. If I could give them zero stars I would. I will never go there again. UNBELIEVABLY HORRIBLE. read more

Wow...this place continues to have the worst service. Ordered online, and went to pickup the order a little past the pickup time. There were two customers in n line at the store and it would've been faster to order in store. I expected just to pick-up the order, but the gal went back and had one of the crew members to pick the ticket and start on the order. Why even have an online system at this location? read more

I just have a bad experience while I place mi order they didn't have chow main and they put my order on the side and ask me to follow the line and wait It seems you suppose to pay and wait I never hear from the server that After waiting for the chow main to be cooked I started noticing they where serving customers that was behind me And still not seen my order I ask the lady in black uniform I assume the persone in. Charge and she was ignoring me she was the person telling me and after ignoring me keep saying follow the line that was all the instructions from the person in charge At the end they give me the order mixed up wrong items and the attitude they didn't know anything but just follow the line What really got me upset it was the fact that I did follow the line they didn't have the product ask me to wait and at the end I was totally ignored by the person in charge Probably I got confused but the manager was rude in ignoring me and not taking time to explain the situation or at least ask for my order This happened 01//06/2024 -3:00 pm read more

I give it a three star because I do know they are trying their best during COVID. The food was just ok. It wasn't spectacular. The orange chicken was really dry and too hard/crunchy. Almost like it was fried too much. I don't know. I ordered the broccoli beef as well in the two entree meal but it was mainly broccoli with Super tiny pieces of beef in there. And the fried rice wasn't my favorite at all. It was super bland. I would have rather tried the chow mein. Maybe I will next time. It's super close to my house so I thought I would stop in. My second choice was to go to the pizza place next door. I might go there next time instead. read more

Panda Express - Chinese Near Me - La Habra, California

I understand that essential businesses are doing there best to protect their staff as well the patron. However. I'm not sure if this location is representative of all Panda Express or if this PE is an anomaly. But it was a chaotic experience. We all know PE is kind of a buffet/cafeteria/assembly line process which I understand is not an option during these times. As businesses need to adopt stringent safety orders. But the pictures that this PE had taped to the table by the front door, left little to be desired. It just wasn't appealing and super tiny to view. Had I never been to a PE and was basing my order on the pictures alone, I don't think I would have ordered. Nevertheless, they have the cafeteria style of ordering blocked off by a bunch of tables. There is a makeshift counter right by the front door with a mobile pos on top. As well as the partition to protect the employees. The employee who helped me was wearing a mask and gloves. For some reason I was having difficulties hearing her with the mask and partition creating a sound barrier. When I had to pay for my order, I had to put my card in a cup and the cashier rung up my order. To be clear, the gloves she had on while preparing food when I walked in, was the same gloves she kept on when handling my debit card..... Sooooooo what?! She returned my card in this super extended weird cup thing which was just over the top. I was told I had to wait outside and my order would be called out and I could get it via the other side door which would be left on another table to avoid contact. There is not a PA system and the girl only called my name once which she couldn't pronounce (not her fault but knowing she needed to do this, she should of asked for clarification on the pronunciation). Nevertheless, the whole experience was a bit extreme. Completely impersonal. And quite confusing. Three starts for my veggies. I always get the veggies instead of the rice or noodles. The broccoli was perf! read more

customer service was horrible from the young woman who took our order. after we ate my Fiancé wanted to use the restroom and they told him he couldn't because they were closing soon and going to clean it, meanwhile someone was using it so he went anyway to go wait until he walked out so he could just use it real quick and she made it clear he couldn't do that because as soon as the customer came it out the restroom was getting cleaned, even though we insisted and said we ate here and your saying we can't use the restroom and she said yea have a goodnight use the one next door so rudely! dont come here go to another one. read more

I just ordered a new chili shrimp bowl and get another bowl free. But the rice is not fully cooked , and tastes so hard.

Leaving a review here because the customer service was exceptional - I came in at a time where there was about 10 people in line, and by the time I got to the front the entire staff was incredibly nice and welcoming! Gold star on efficiency as well. Jeff was great - his name was the only one I remember but props to the entire employee crew working tonight read more

The food was made quickly, they were polite, and there's a wonderful fountain outside. But they forgot to give me a fortune cookie. Besides that it is really good and made me happy and full (besides the fortune cookie part) read more

Panda Express - the entrance to the restaurant - Chinese Near Me - La Habra, California

Horrible!!! The steak was raw, the pieces too big!! The chow mein also not well cook, they did have almost anything, I did ask for sauce and got nothing, did ask for one thing, they gave me other thing, charged me more than I was gping to pay and no change, the service horrible!! A place that will never go back read more

Excellent customer service offered in this location. Very accommodating employees, always smiling. If you are looking for quick, reliable, and delicious food, you should give this Panda location a visit. Try their Famous Orange Chicken and their new honey sesame chicken breast. They are the best for me, no doubt! :) read more

I came here late at night on Wednesday because I was craving Panda Express. The employees were extremely welcoming and nice. Ryan and Ielene served us and I was blown away by how hospitable and caring they were. To top it off, the food was amazing. Great Panda Express. read more

I normally don't eat here. Now I know why The Orange chicken was hard and dried out. Nasty Nasty! read more

The experience here through the pandemic was absolutely horrible. Service was absolutely horrendous, even after two years. Ask for chili sauce and they pile you up with soy sauce. Portions are small and cold. They rush people in and out and they're not nice about it. Zero customer service skills. Everything is rush, rush, rush. They forget items. They're out of items. Food not cooked properly. Chow mein was more like top Ramen. This was once a great location. The company clearly has lost control of this location. It will be sad to see it close. My friends and family have given up on this location. read more

Terrible service. Treats customers like kids. Maria the manager was very unprofessional. I wanted to try the new apple thing and it was cold, so I told them and Maria went to her own wallet and threw $2 at me. I couldn't believe it! Another worker Stephanie was arguing with us about our order. After spending $40! Just terrible. read more

Maria is an excellent manager and keeps the place running! Thank you for making my experience great! I will be returning and telling everyone this is the best panda in OC! Thank you so much Maria!! read more

The food was fresh. The staff was not friendly just doing their job on a Thursday afternoon I do t ask for too much but a smile is nice every now and then. The food was standard Panda. The facility was clean which is always a plus for me. read more

Panda Express - Kids meal orange chicken - Chinese Near Me - La Habra, California

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I'm Surprised!!!! I came around 4pm, This place has Great friendly Stuff, Micaela and Megan, all around from front to chef !!! Pretty nice!! Thanks to the two lady in front, and chef !!!! read more

Panda Express - Tofu so Crispy!!!! Hallelujah!!! - Chinese Near Me - La Habra, California

I picked up my order and came home to enjoy my 3-item plate but was completely disgusted to find a piece of cardboard in the section where my beef and broccoli was at the end of my meal. I come to this location often and haven't been disappointed until today. Tried calling the location to talk to a manager but the phone line just rings and nobody picks up. So mad that I even fed the beef and broccoli to my young daughter. read more

Panda Express - Chinese Near Me - La Habra, California

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WORST CUSTOMER SERVICE DON'T GO TO THIS LOCATION Absolutely horrible experience. I'll just say that I have been going here for years, never had an issue. But all of a sudden when I speak highly of panda express this happens. I place a pick up order and arrive after the scheduled time for pick up only to be met by side ways glances. They had not even started the food that I ordered online. After an employee notified me about this I thought they would make the food; but they didn't. They kept on serving people in line until I was the only one in the store that hadn't been served. Essentially putting me at the end of the line. What horrible service! I already was delayed!!! Why delay me further??? Then they skimped on one of the entrees and instead of complaining I just asked for an additional entree of that meat. The employee told me to get back into line! Behind another costumer that came behind me!! What the heck?!?? Just serve me my entree please? After he took his sweet time he decided to again skimp the additional entree in the separate box! He didn't fill the extra box! I asked if he could at least fill the box and he shook his head! Worst customer service ever!!!! The employee Luke needs a demotion,re-education of Panda Express core values or permanent termination!!!! Will NOT BE COMING HERE AGAIN! WORST CUSTOMER SERVICE!!! read more

Usually highly satisfied with this location but today I ordered a bowl with Kung pao chicken and was literally given 4 pieces of chicken. Been supporting this business through the pandemic but needless to say, this time was a bummer. read more

If I can give a 0 star, I would!! Don't come WHAT A RIP OFF!! Bought food here to go for 2 entrees meal and came home with missing entree.. Looked at my receipt and I did pay for it!!! How would you forget the meat and not forget the teriyaki sauce??? Update: Obviously this place don't give a fuck because they never reached out or anything! read more

Panda Express - Where's my chicken??? They forgot the chicken but didn't forget the sauce??? - Chinese Near Me - La Habra, California

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They CAN do it better than this! No celeries in chowmein, no beef in beijing beef. No chicken in string bean chicken. A lot of the menus were not available. Orange chicken was the only thing that was fresh, everything else did not even meet the Panda Express' standard recipe. Not coming back unless they start sticking to the original recipes. read more

Dono why I always get chow mein, its like, I'm expecting it to be good one day. waiting for 15+ years #patience :P Naaah patience is someone else's virtue. This is Panda X ya'll, what's their to laud about em? The place is clean. I never argued or yelled at any of the staff here for serving crap or talking to people like crap so its blaaah bleeh blaah. Every now and then some orange chicken isn't too bad. read more

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I came in tonight at 9pm and there was no chow mein left and they didn't want to make more for me and my family. this is crazy considering they still had 30 min to be open they rather lose business. It was the worst experience ever. I want to know if this happening because management said to or because they are simply making up their own rules read more

Well start by saying they are not friendly and see that they want you out fast i ask a few questions and they seen to busy to answer them they mention a suggestion sale which I agree to the cream cheese wonton which you get three i notice one didn't have cream cheese lol ,I didn't want to go back let alone they give very little portions .be better going to twin dragons read more

Panda Express - Chinese Near Me - La Habra, California

Panda Express isn't for everyone. Certainly not for me. It's not that the food is awful, it's just not my taste when it comes to Chinese food. I attribute it to my living in the Bay Area for years. I had access to some really great, authentic Chinese Food. So - it's not like it's so bad I wouldn't feed it to my dog - I've just had better. read more

Eh... I had to grab a quick dinner for the kids and knowing they like noodles and veggies and meat, I thought this was as good a place as any. The walnut shrimp coating was soggy, the angus steak was chewy and the rice was dry. The beef with broccoli was the only dish worth mentioning. I ordered the family feast but was surprised when the bill was almost $50.00! For Chinese fast food?! Wtf?! If you have a craving for mediocre Chinese fast food, do yourself a favor and either order a small plate for yourself or go somewhere else to feed a family. For the price of their family feast, you're better off going to China station where they cook your food fresh, the way you want it. read more

I like the eggplant-tofu dish and I'm not even vegetarian. Be sure to get it after it has had a chance to sit and soak up sauce for a while, not fresh from the wok. read more

If I could give this place a Zero I would. I ordered a bowl of fried rice and orange chicken, and a second bowl with chow main and orange chicken. They filled 95% of the bowl with the chow main and fried rice with only 5% of actual protein. WTF is this. Stingy people charging crazy amounts. I don't not recommend at all. Go to somewhere where they actually give a good portion. read more

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This Panda Express sucks big time, like any of other comments. They serve too much of the noodles then they barely serve you any meat, WTF is wrong with these people being cheapskates while charging you over $11 for a plate. FYI... apologies don't make anyone's day any better. Panda Express management do something about it and don't be cheap on your customers. read more