Bad communication, was told the only sides available were fried rice or noodles, no mention of white rice or vegetables. Food was much too salty and sweet. Do not recommend unless you really want to get diabetes. read more

Absolutely not!!! Angie needs to be trained in WORLD CLASS customer service. Just look at the ratings here on Yelp. read more

Panda Express - Rude and doesn't understand true leadership. Very disappointed foodie. - Chinese Near Me - Palestine, Texas

The food was hot and fresh, portions were much better. Good service with call in order.

Got severd cold food. Wouldn't give a refund. Just wanted to give me more cold food. Also there was dead in bathroom. Absolutely worst place in palestine Texas. Don't go Asian city much better ​ read more

The food is decent, but the portions are not standardized. The amount of food you get depends entirely on who is dishing up your food. Amy served me a kid portion, while someone else was given a full serving (same plate). I will not be eating here again. read more

Panda Express - Chinese Near Me - Palestine, Texas

The cleanest and tastiest Panda Express I have ever been in! The man that cooked my food knows what he's doing!

Food is very inconsistent. Service is below par. Just depends on who's cooking and / or serving that day. Watch your change when paying, too. Prices vary depending on who's checking you out. Ranks among the worse here in Palestine. read more

Slow service is my complaint. They tell me the entree I want (string bean chicken) is made to order. Isn't the point of Panda "Express" that it is quick. read more

This location absolutely SUCKS!! Today makes the third time something was left out of our to-go order. If I pay $83, I certainly expect everything to be included. I have never left a negative review on yelp, but since I called the store during business hours, and no one answered, well here it is. Train your people and do better!! read more

Coming from a big city to a small town like Palestine texas I was excited to find a Panda Express, known for good hot food and friendly service. Sadly, this is not the case in this particular location. Multiple attempts at getting the food I rely on when THE CRAVING hits has been disappointment after disappointment. From rude/abusive service workers, to store functionality issues (gas leaks, sewer issues and more) to now, sadly repeated instances of food poisoning. Do not stop, do not spend the money. Sadly, this location is NOT up to Panda Express standards! read more

my entire meal was dry and they charged me over $2 for a small cup of ice! at least let the customer know before you charge them.

Food is good but portions could be a little bit more bigger . The service there is great as well.

This has to be the WORST CHINESE FOOD EVER!! Seeing multiple reviews raving, I was expecting at least good food. I happily ordered orange chicken with 6 egg rolls. This is where the trouble began. Being diabetic, I requested the sauce be on the side only, 3 times!!! I got the order. The chicken was a soggy mash covered and swimming in sauce!! FAILURE #1 OK Where are the egg rolls? Oh good start I got 2 very old, mushy rolls. Not the 6 I ordered! Failure #2 The only thing remaining was fried rice. Just what was this mess of dry white swamp seeds supposed to be? No seasoning, no flavor and unpleasant!! FAILURE 3. Almost $30 bucks for the saddest food I have ever not enjoyed!!! What a rip off! I am on my way, home not about to waste $30! I scrambled 4 eggs and set aside. then fried up 1/2c onion. 1/4 garlic, added 1 c peas and carrots, 1 c chopped peanuts, a LOT of soy sauce and the wimpy chicken! Next I added those gorgeous eggs and covered it to rest. While it is not the best I have ever made, at least now it was EDIBLE!! Oh! Yes egg rolls! How hard is it to screw them up? Bite one, wallpaper paste! No flavor at all!! This was STRIKE YOU ARE OUT!!!!! The order tech did a lousy job taking the instructions I gave her!! She effectively ruined my order and by leaving the sauce on I could not eat it! DAMN!! The manager, however was a wonderfully competent and friendly young woman! THIS FOOD AND SERVICE IS A ZERO STAR! NO RETURN IS ABOUT TO BECOME REALITY!! DO NOT WASTE YOUR MONEY BETTER ORANGE CHICKEN AND FRIED RICE CAN BE FOUND IN THE WALMART FREEZER!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

This is regarding Panda Express in PALESTINE. My son and I went to eat at Jalapeño Tree. There was not enough parking, so I parked in Jalapeño Tree and I told him to park in Panda Express. Our plan was to go eat at Jalapeño Tree, go to Panda and get apple pie rolls and then go by Starbucks. We came out after eating, no more than 35-40 minutes and his car was gone!!! I went inside and asked a man sitting by the window if he had seen anyone break into his vehicle. He said he didn't think so. I then went and stood in line to ask Panda if they had seen anything and I noticed a couple of female employees looking at each other and laughing. Then the man walked up to me and said he just remembered that he saw a vehicle being towed. It hit me. They were laughing because they had it towed. I asked to speak with the manager. I asked her what had happened and she said since he parked there and went to jalapeno tree, they called and had it towed. She said they have had multiple towed, and will keep doing it. I told her there are over 25+ empty parking spots. I could understand if there were no open spots and we were taking away from their business. I even told her were planning on coming there after. She was extremely rude and confrontational the entire time, and said that we should have parked at Jalapeño tree and then came there. Then she looks at my son and said, "and you can quit looking at me like that and rolling your eyes." If you know my son, he is extremely kind, and wouldn't be disrespectful. I said, "I'm going to stop you right there. Do not speak to my son like that. He is upset because he is 16 and his car was just towed." She kept smirking and I said, "I feel like you're getting some sort of enjoyment from this. I saw you chuckling and smirking at the other coworkers." She said no, I am just following policy. I asked if there was a sign. She said yes, it's posted. I told her I never saw it. I asked several people if they have seen it, and no one else had. You wouldn't see it unless you're looking for it. I asked her to speak with her manager, and she said she wasn't allowed to give his number. I told her I would wait and let her call. She called and left a voicemail. During that time, she kept smiling and looking at us and walking by us eyeing us. It's as if she wanted to argue and be confrontational and laugh at us. I was very upset over the whole situation. We waited there 15+ minutes and waited until the manager called back. I spoke with her and she said she would research it. Her manager called back yesterday. I asked if they would refund the tow bill of over $300 and he said there was nothing he could do. The only thing he did was apologized for this happening, but stated it was Panda Express's policy and that they would continue to enforce the tow policy. I asked her what tow company she used and she told me to go out and look at the sign. I said you just called, you know who it is, please tell me. I was shaking I was so upset at this point. She said I think it's Ferris's or something. I said you know who it is, you are just trying to be ugly. I feel like the manager at the restaurant did not treat my son and I with respect. She was completely unprofessional and confrontational. It seemed like she got enjoyment from the whole situation. I was a regular customer at Panda Express, but after this incident and being treated so poorly I will never eat at Panda Express in Palestine. Advice to any of my friends, if you go to Jalapeño Tree don't dare look at Panda Express parking lot for a spot to park. On a side note Jalapeño Tree was delicious and had a great ambiance; and we will be eating there again!!! read more

Ordered Honey walnut shrimp and bejeing beef. Shrimp was undercooked and the batter was falling off shrimp. The beef was undercooked also. read more

Food was great! Associate at the drive through was very nice. Prices are reasonable too.

if I could put zero start i would. be aware if you want your order to be right check it before leaving. they will not put beef or chicken If they have vegtables so you will get home and eat rice and veggoes they never answe the phone just skip this place and support small business like CHOPSTICKS! drive a little farther but enjoy a good meal! read more