I work in customer service and with the public i go above and beyond for my customers and today I met a member of your team named Vanessa at the Dana Dr restaurant who was just absolutely amazing when 90 % of workers who deal with the public all day long just do their job and get through the day. Then there's some of us who go above and beyond to make their customers have a amazing experience and put them first. This Vanessa has it all and ill tell you what if I go back to redding to eat any time soon ill go back here just so I can have the chance to interact with her again because she is the type of employee that will keep people coming back and I'm one of them so thank you for having a employee like Vanessa and thank you Vanessa it was awesome to have that interaction with you till next time read more

The restaurant opens at 9:30 on the weekends and every time I stop there they have no food ready. They asked what I wanted yet they continue to cook food that I did not request I waited 15 minutes and still they did not have what I ordered ready. read more

My daughter's class was having a party at school and we found out last minute. I showed up shortly after they opened so they weren't super busy and all the food looked beautiful and fresh. The store was spotless and organized with everything in place and stocked. I was told about the party trays and was quickly packed up with a tray, lots of fortune cookies, and sauces. They even put it in a reusable bag, which I love because I use those for groceries! Everyone was friendly and I was in and out, making it to the party in time! read more

Panda Express - Party Tray of Chow Mein, Sauces, Fortune Cookies - Chinese Near Me - Redding, California

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My son ordered food there yesterday and got sick about an hour after eating their food. He vomited while he was at work, it was so bad his co-worker had to drive him back home where he vomited again. He lost several hours of work. Good thing my wife is a health care professional and treated his symptoms right away otherwise it would have been an expensive trip to the hospital. Something is wrong with that place. read more

Eric is still and forever the man, the myth, the LEGEND & deserves a raise! He is a polite and professional gentleman, and Panda Express is lucky to have him. The food is always delicious, the staff is friendly and efficient, and it's clear that their fearless leader, Eric, sets a great example. Give that man a raise--he's earned it! read more

my Favorite mexican restaurant but not only because of delicious, quality food. did you ever watch the TV sitcom "cheers"? Where everybody knows your name... that's what you could hear it is like being sat down for dinner with family even if they don't really know your name (yet), they will make you feel as if they've known you forever you can come meet with just yourself and never feel alone..... You don't have to set up a play date with your friends just come on your own when you feel like it they will make you feel welcome , like your favorite sweater wrapped around you.... know about the food I don't do carbs because my metabolism has slowed down and I don't need any help gaining weight so it's basically meat and vegetables for me I love their cod fillet two different ways that you can have it garlic sauce or tomato base I did get a side of the meatball soup I always get the tortilla soup which is fabulous but I wanted to try the meatball soup and oh my gosh it is if my grandmother made it if you're feeling like you're coming down with the meatball soup it'll knock it right out.... because I don't do carbs I order the side of beans usually black beans which I love did you a great job on that and they're sauté vegetables the best ! Plus the frozen margarita is to die for. Hayley, the adorable hostess with the pigtails who loves puppy dogs said the pomegranate margarita is fabulous so I might have to try that next time. TTFN:) Highly Recommended! read more

Panda Express - cod filet with garlic wine sauce, salsa,sautéed mixed vegetables and pinto beans plus meatball soup! - Chinese Near Me - Redding, California

Great employees, all but one. I was being helped the other day by a young gentleman who was very helpful, however, it was blatantly obvious that one of the employees who I saw's name was Sahvanna was pushing another employee around. God almighty she was practically shoving her. The girl didn't say anything and just tolerated it. I don't know why this young lady is employed by such a place read more

The bowl was a solid 90% rice & 10% entre. C'mom Panda, do better. It should be called a carb bowl instead of a meal. Antioch, CA location.

Orange chicken okay. That's it. Well there are a whole bunch of very average dishes the help is polite and menu limited and shriking read more

Food was good like other locations service was ok Bathroom was clean the only reason am giving 1 star is our server john didn't wore gloves while he was prepping everyone's orders and i saw him itching on neck. Everyone else had gloves on except him.Its not hygiene at all specially when you are serving food. read more

Lynn offered great customer service! Very kind & efficient, awesome experience, we live in Mt Shasta & we will definitely come back again.

Ordered chicken teriyaki and got ZERO TERIYAKI SAUCE. It's baffling how you can screw this up. No sauce packets or anything. Embarrassing. * I put my own soy sauce on the rice since it didn't come with soy sauce packets either and decided to make a post after I had done that. read more

Panda Express - Zero Sauce - Chinese Near Me - Redding, California

My teriyaki chicken and mixed vegetables were delicious and so was my wife's orange chicken. Also, the service was really super friendly. We are from out of town and enjoy our meal here. read more

Out of many items...then items available were not fresh. Very disappointed. Worst experience at a panda express

Decent food but way too expensive for the small amount they give. Not happy about the selection. They offer NINE chicken dishes and only one shrimp ( which is never available ) , two beef, and one steak dish.... and many of them are spicy. Didn't leave much to choose from except chicken, chicken, or spicy chicken. We can get enough food for 3 days from other chinese restaurants for the same price. Not worth it. read more

Crappy service we tried to be nice and even my mom was getting irritated and she's nice to everyone, no silverware or soy sauce they will forget almost everything but exactly what you ordered read more

The worst place I have ever been to. We got into the drive thru at 9pm and didn't get our food until 10:15pm. The staff was rude, I asked for my money back at 10pm once I got to the window and the guy working said "oh your food will be ready in a moment and we can't give money back" 15 minutes later and we finally got the food. Order was wrong, no chicken in the string bean chicken. Apparently they were not making anyone's food until you got to the window. They didn't even fill our order correctly. I'm calling corporate as I could have gone to Outback for the money I spent and the time it took. If I could give no stars I would. Never again at this place. read more

First off this is the worst PE that I have been to, dry chowmein, portions are the WORST! I kept asking him for more chowmein and he would fluff up the chow mein act like he's picking up a bunch and drops all of it and places two or three strands in the box,I finally got tired of fighting with him and walked out. My wife's 2 item plate was more like an appetizer. I'm still pissed that I paid for my wife's 2 items appetizer plate. ******Go down south a bit there is another one, but if I were you just go to In n Out!! ****LOOK AT THE GOOD REVIEWS THEY [ IMO ] are faked to boost there ratings, why would fist time reviewers go out of there way to post 4-5 starts for this place. After each bad review there is a 4-5 star reviews to keep them from falling to a 1 1/2 star rating***** read more

The service here is awful this is the second time they've messed up my order by putting the wrong thing in it absolutely ridiculous

very nice and friendly staff and as good as a usual Panda Express. will be coming back!

Ordered 4 meals at drive thru, received 3 forks. To go bag contained zero soy sauce packets (???) I ordered white rice and veggies so meal is super bland, don't even want it now. Said don't have military discount but then did. Won't be coming back to this location. read more

This place made my day :) An employee, Annie was so sweet kind and accommodating. I highly recom going and I hope she has an amazing day too, no one has been that nice at a fast food restaurant read more

Terrible food, reduced portions, limited menu. They changed the quality of the premade frozen food they order and got smaller serving spoons. The clam shell used to be overflowing, now about half full. read more

I've been pretty regular to this location for the past year or so since I started working at a small business on churn creek. It was easy, cheap and fast. However over time it has slowly degraded. It's really a roulette to whether the food is good. Either undercooked, overcooked, too dry or on the rare occasion that it is good. The last few times it's made me sick to my stomach and have diarrhea. I was only getting the beef with no issues and when I decided to try the chicken again, I've now been sick the last few days with symptoms of food posioning. I've watched them cook indoors and the chicken is definitely not done long enough. It's almost always pink inside. The beef seems ok. I would avoid the chicken and chow mein for being too dry. It's unfortunate because the other location is almost as bad. Eat here at your own risk! read more

Well, it totally depends who served you--I have never gotten food from Panda Express with this small portion of food--each dish was less than a full scoop!!! The one from Knott's Berry Farm even gave more! read more

Panda Express - 2 items with steamed rice! - Chinese Near Me - Redding, California

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Food hot n fresh, fast service and actually filled the 2 entree box with food! Great value for the money!

Wow!!! What a screw job....if it isn't bad enough that I have to sit in a drive thru line a mile long. You shaft me by serving me 3 half full bowls....then on top of that crap you give me nothing but cabbage with very little noodles and a few measly pieces of chicken. You can tell you're taking advantage of this COVID BS to screw the little guy that's struggling by NOT giving him/her the value for what they paid for knowing they probably won't be back to complain as it's drive thru only. Thanks a lot for ruining my lunch....I didn't have time to return the CRUD you put in a bag for me and me family!!! I've been a Panda customer for 25 years and this location is the worst......I won't be back!!! read more

Told them my order through the drive through, they got it wrong after seeing it on the screen and i told them so but they told me they already made it and kept asking me if they wanted me to throw away the food every time i told them they got my order wrong. Im not going to pay for something i didn't order because you were negligent and cannot hear clearly. After they threw away the food they kept laughing until i had to tell them i would like to order my food while they laughed and held up the drive through line. The children working there need to be retrained. They are not competent enough to listen, take the order, and then scoop the food onto a tray to give to the customer. Smh dont waste your time and money everyone, you will if you come here read more

First time here & new to the area. Went thru the drive thru & that was pretty fast & nice servers. We ordered 2 meals ..1 was Teriyaki Chicken with Chow Mein only..Teriyaki Chicken was o.k. (My hubby likes sweet so it fit that descript); Chow Mein was bland, Second order was for Bejing Beef, Kung Pao Chicken w/white rice. The white rice was good, Bejing Beef (supposed to be spicy?) was dull, sweet... Kung Pao Chicken was NOT spicy (edible though) And only had ONE red pepper in it? That meal was very disappointing, to say the least!! If people want hot, spicy..a Franchise should know better .. Or they haven't sent Corporate to taste this here? I LOVE spicy, hot dishes so know you won't get that here..unless you change the flavor by using their Hot Mustard (which I did in order to not throw it ALL out)! If you want sweeter flavors..they can accommodate you here! I used to order their Spicy Eggplant Tofu just because the spice was awesome in it .. Hot, hot! They took that off the menu & I'd been ordering it in the town I'm from (where they knew what spicy means) so guess that's not happening! My suggestion would be to bring back a Spicy Tofu Dish with whatever veggies you want since it was the only "real" spicy I'd had on the menu! Not that I'm into Tofu per say but they made it right..crisp fried, spicy, etc... And it is healthy for people! BTW.. I normally read Yelp postings beforehand but we were in a hurry & passing by so being a Franchise, assumed food would be like we normally get at other Panda's ... Soooo wrong! Sure hope they do something since we now live here and have enjoyed Panda Express so much elsewhere! read more

Panda Express - Bejing Beef, Kung Po Chicken with White Rice .. If u like spicy, not for u! - Chinese Near Me - Redding, California

Very rude employee's.They would not give me my change back.They said they did not have any.I called to speak with the manager and was hung up on.This is not about 82 cents it is more about the condescending arrogant attitude from their employees and then the store manager.Will not be going back. read more

We haven't been here in several years, but it was convenient and we were hungry, so decided to give it a try. We each ordered a bowl, which were about 3/4 full. The food was passable, but the place was filthy. We checked several tables before finding one in the corner that looked clean. While I was eating I rested my left arm on the table and it was all sticky. The entire time we were there nobody removed anything left on tables, not did they clean the tables. We are never going back. read more

Customer service was excellent, the food was hot and fresh when I came in to the restaurant and tasted amazing. Orange chicken and cream cheese ragoons all day. Yum!! The store was very clean, in my option the food and the cleanliness of this place has approved in the last year or two. Way to go panda! read more

Google's hours for this place were confusing so we called on the way to double check when they close. The guy on the phone was really friendly and had a great attitude, told us their hours. When we got there we had to wait a couple minutes at the window, but nothing too long. Keng was really kind to us and the order was made perfect, nothing missing or wrong. Great service and good food! read more

This is our "go to" take out meals. We have experienced a few issues over the last couple of years but whenever we have they go out of their way to make it right. The plates, which is what we get for dinner, give a good amount of food for the price, and it is very good. Staff is friendly and service is quick, even when it the the busy time of day. read more

Customer service is awful! Had to wait through drive thru way to long! Went to all the Three in the area and got either "we're out of almost everything for the night", or "sorry we closed early and no I won't turn off the menu lights because I just work here" to "we're basically out of food but if you want something I guess we can make it but you'll have to wait 15 minutes". We opted for the last one which was on Dana drive. It took 20 minutes to get through the drive thru because they were only doing one car at a time. We pulled around front to wait for our food and I went in to use the bathroom... mind you the inside is still open for another hour. All of the tables have been taken down and there's cones around the bathrooms. When I asked if I could use the bathroom I was told no because they were getting ready to close on an hour at which time they would be cleaning them... in an hour. We asked for a bunch of sweet and sour sauce... we got 3 small little packets. What a freaking joke!!!!! read more

A big zero rating.....The lady asst mngr(Adriana)thats wt she said her name is was super rude,arrogant and had zero customer service.I and my husband asked fr entrees on side and she just went mad on us fr no reason.Kept arguing and refused to even count our request.Arrogant lady My niece works at corporate office in Rosemead CA so i very well know that none of your SOP's refuse to give entrees on side.I am surely going to complain this to corporates.She should keep her attitude and arrogance at home otherwise this place will be surely known fr bad customer service.I am taking food fr my daughter since last one month as she loves panda a lot and nobody ever refused to give entrees on side as our daughter does not like all the items mixed all together but Adriana was just arguing that she's not going to do it.Ridiculous lady will surely get your ratings to zero with no hospitality manners. read more

Now this was good Panda accommodating, fresh, all was ready, hard workers, and clean environment

My husband ordered food from this location off of the app last night a few minutes after 8PM. The order said it would be ready for pickup at 8:30. We showed up to the location at approx 8:35 or so, only to find out that our order hadn't even been placed, and the lobby or drive thru appeared to be very slow in business. We waited for 15 more minutes. There seemed to be ample workers as well, who took priority to the couple of customers that came to the counter rather than my husband, who had already ordered & paid, as well as one other Doordash driver that was waiting to pickup his order to deliver, that he was also waiting on. It was frustrating for us, who should have had no issue picking up during a slow business time with plenty of time in advance, with few customers appearing to be at the location itself. The food was normal for Panda Express, that was not the issue. The issue was simply the service we received. It was very disappointing, and we are extremely unlikely to go to this location again. What is the point of ordering off the app if the people who walk in and order are given priority? At that rate, we would've just walked in and ordered at the counter like anyone else and would have been in and out faster rather than waiting until 8:50PM to receive our food. Extremely frustrating!! read more

Super long wait for the drive-thru, but whoever made the orange chicken on 11/22 at 2pm? *chef's kiss*

Rude employees especially girls at drive thru. Never nice and always have attitude. They always act like you're a bother to them. Dirty restaurant and onions overwhelm chow mein. One visit, the drive thru person basically threw a bunch of soy sauce after us asking nicely for teriyaki sauce. One landed on ground and she just turned away. Overall, bad experience every time we go!! It's sad when customers are nicer than the employees!! Update: 7/11/19 ordered side of half chow menu half rice and got home with nothing but rice under super thin layer of chow mein. The girl was super rude AGAIN! Please hire some nice, welcoming drive thru employees read more