Your manager Corey is terrible had a BADDDDD attitude for no reason when we very kindly asked and was very RUDE because we asked for fresh food he said he isn't making it and doesn't have to even though we were getting two bigger plates that would of equaled the new batch amount . The chicken that was in there was clearly old we tried it and had no steam of crunch to it sadly . Smh never will you get our business again thanks to Corey . read more

I will never go back to the Roseville, Mi Panda again. Disappointed in the lack of care for the customer waiting. We had three meals one was filled right away the other two were missing stuff so had to wait. Understandable but after 15 mins while the one order was already in the box sitting part of another order was done and then they started on the last order. In the mean time ten other people were served. And then when told to remake first order no one cared. After almost half an hour we finally left. At no point did anyone apologize or act like they cared. I am in customer service and that is not acceptable. We were excited for this no restaurant in our area but I will never go there again and waste my time. It's almost 930 and now I'm going home hungry. Really beyond belief. read more

Burnt, bottom of the barrel orange chicken. It was dry and crispy, all of the pieces were stuck together. Both mine and my wifes plates are inedible, 16 dollar rice dinner. (: read more

Well Panda Express used to be my favorite place but this location just keeps on disappointing. I went there and waited for my food for so long, which would've been okay if the food was nice and fresh but food was not fresh. My chow mien was cold and all onions barely any noodle and orange chicken was cold and some pieces were still frozen. I'm very disappointed and it wasn't just an off day for them because something like that happens every time. read more

We had a door dash order for here...the sign in the window said to go inside so we sent someone inside. Well the rude employee yelled at our brother to go in the drive thru...the line rapped around the restaurant, not to mention we had another order to get. Not impressed, I get this is a frustrating time but it could've been a lot less stressful without the rude employee yelling at my brother. read more

Mediocre food quantity and quality at best. Very small sized breaded chicken. The orange sauce does not stick out like a regular Chinese restaurant would. A little bit overpriced, but if your on the go I guess its alright. read more

Ordered 3 dinners thru doordash. Only received 2. One of the dinners was chicken teriyaki with beef and broccoli. There was no chicken teriyaki. The broccoli was fine but the beef and rice were not. This was the first time I used doordash to get Panda Express and I'm very disappointed. read more

I have been here a few times recently. I love the food! Portions could be slightly larger - usually when eating chinese, the mall locations will overfill your bowl or box with the rice or noodles, and sometimes they are sharing sizes. This place, kind of skimpy on the portions. The service is slow, seems like it always takes a few minutes of standing there for them to ask what you want, even if there is nobody at the drivethru or front counter. Food is good, decent place to eat. read more

I would like to put my 2 cents in here. I have gone several times now and I have always had good service from the people behind the counter. No problems. And the food has always been as good as you can get from a Panda Express. Which I actually really enjoy. They have even let me try samples of things so I can make sure I like them before buying a whole bunch of it. And when they fill up that container you could feed a damn family with how much food you get. I'll be back for the foreseeable future. read more

Loved the new honey sesame chicken!! Staff are always super chill, even when there is pressure

So we come in at 820pm the manager tells us that they are closing soon we said okay and told her we would like fresh food bc the pans were nasty like it has been sitting for a while she was nice and said yes. We wait about 20 mins and she has the nerve to give us half fresh !!! Half my noodles were cold and my chicken i had to take it home to be heated up bc im not telling them bc obviously they are so in a rush to go home that she could of came over and walked us to the door. Im just saying thats terrible customer service giving the drive thru food that's literally hold as hell stuck to the pan and then giving the other half to us when we told you we wanted fresh and waiting. She even took rice from someone elses bowl and scraped it into ours .. Just grimey and i know panda express standards are higher then that bc i used to work here! Yuckkkkk never again. read more

This was the worst experience at a restaurant I've ever had. At the counter I was greeted by a rude, sassy employee who blamed me for a miscommunication. The food I ordered was not ready, but I decided to wait for it anyway. While I was checking out, an employee from the back came and distracted the person behind the register by talking about some rat rod he found in the back. The entire floor was wet and three soft drink dispenser had nothing in them. Stink! read more

The food is decent and fresh but the service tends to be slow. There have been a couple of times that they have been out of napkins and plastic forks. When I asked for black pepper today, I was told that the manager made a decision to discontinue salt and pepper! read more

My first time here and the food was sooooo good! The staff treated me kind and fixed everything fresh for my online order. While I waited they even gave me samples to try! I will be coming back and hopefully despite of the other reviews I will have the same experience. Only compliant is the floor was super wet by the pop machine but overall I had a pleasant experience! read more

This was my first experience at Panda Express and absolutely horrible. I ordered online and it said my food would be ready at 8:30. Me and the other couple we ordered with got a call while we were on the way saying they were out of white rice and brown rice, but everything else was ready. We got there right at 8:30 and I stood at the counter for more than 10 minutes as I watched like 10 employees, half standing there and the other have talking/working...sort of. One of which was the cook who wasn't cooking and seemed like there wasn't anything needing to be cooked. The time is now 8:45 and I'm talking to another couple who said they had been there waiting for 45 minutes for food that they ordered 2 hours earlier when an employee finally acknowledged my existence. I was told on the phone my food was done. It was not, they hadn't even started it. Some of it wasn't ready because it needed to be cooked...the "cook" hadn't cooked a thing since we got there 20 minutes prior. Long story short we got our food that was supposed to be ready at 8:30 at 9:15. The lady asked if we'd like any extra egg rolls for the trouble which I appreciated. She came back to tell me they'd be done in about 10 minutes. I literally didn't know what to say at that point. Afraid to ask for anything else I just said put something in the bag that you know is cooked. As I walked out she said I should call corporate and complain about their shipment not coming in that day. I restrained myself from asking if the shipment contained better employees, but I'm guessing not. The food wasn't too bad, but any chance of loving the food had been long lost. I will never go back to that location, but I'd consider the other location. Judging by the reviews, my experience was pretty consistent with their typical service. read more

Worst place ever ordered online a few hours before. Food was not ready then when I got it home was cold and soggy reached out to company they didn't really care. Worse $30 I ever spent. Don't bother. If I could give them a zero star I would have read more

Not sure what others are complaining about. Food was good. Place was clean. Employees were friendly and helpful. So glad Panda came to our area! read more

I've been to this location about 4 times , twice inside and twice drive thru. The staff was friendly and offered samples on both occasions inside. The lobby was clean and I have had no issues on any of my visits. I prefer this location over the one I on hall road. read more

we went to Panda Express for a quick lunch and let me tell you the employee "Joan" was a great help in choosing what menu items to order and everything was soo delicious and we'll make sure we will come back to the Roseville, Michigan location. read more

was the first customer in line on that thursday it opened and had great food an service with rafeal and duson as managers - always filled out the online feedback to receive the advertised "free entrée" on the next visit - dii this proceedure for month until the cashier said i owed $14.25 - form my usual $9.65 three item plate - i told the cashier that they had forgotten to tell her that i ordered the three item plate and the "free entrée"- the cashier then told me that she would only be able to discount the bill $1.50 because the other managers had been filling my order wrong all these months - i asked the cashier to talk to a manager and she confirmed that she could only take off $1.50 because that's the price of one item?!?!? - i then said if that's the case then why wouldn't the three item plate only be $4.50 instead of $9.65? puzzled her for a moment and she rudely said that the other managers had been doing things wrong and that this is the new policy - i then asked why the receipt still says to go on line an fill out the survey to receive a "free entrée" on the next visit - again rudely the manager stated that the discount would only be $1.50 - "do you want this order or should i put it back" - wrote the company headquarters and they backed the new manager stating that the old managers had been doing things all wrong - will never return to stand in line and be disrespected by a cashier and manager while other customers listened - very poor way to operate a nationally known company read more