Good Grief!!! Never again! Store was empty... rude sales girl, very abrupt and rude! It was hard…read moreto find anything, especially front area! Brian was the only bright spot of day!! Other people must agree as you could "roll a bowling ball down any isle"!!! Next on to Hobby Lobby!! Quite a different experience! Great number of shoppers....and many sales people with great attitudes!!! I found everything I needed!! My new "go to" store!

The service is terrible. I went in to get a balloon arrangement for my husband's birthday, and it…read morewas a small arrangement of two numbers, one mylar balloon and six latex balloons. The girl did not know what she was doing. She was not trained however she did put the arrangement together nicely where she messed up is she cut the strings way too short because it matched up with the shortest string is what she told me, but these strings were so short. It looked ridiculous. Then they tell me I have to pay for a weight because they ran out of clips. I said I'm not doing that because I'm not paying for a weight. You're gonna have to find something that's equivalent. The manager came over. They found a clip put the clip on there. I said thank you and left. I didn't get a you're welcome a nod a hand wave nothing I was not rude or disrespectful. I simply said you're gonna have to do something that replaces the clip because giving it to me with just a string is not OK. Customer service has to be better. Don't take a personal understand. You have to do your job. I gave it to you because the arrangement she did was nice and for my understanding, she didn't know how to do an arrangement but her customer service skills, including the manager is not up to par.

My 8 year old daughter is like white on rice, flies on....(you get the idea) when it comes to…read morespotting a Claire's store! We always have to stop in whenever she sees one and this Vacaville location was no different! We were immediately greeted by staff when we entered and she let us know about all of the clearance sections which we took full advantage of. They had lots of items from press-on nails, hair accessories and even nail polish that were $1. They had super cute Valentine's Day items out as well as Hello Kitty and Wicked. Lots of Squishmallows too! They even had St. Patrick's Day items out as well. My daughter has even had her ears pierced twice at a different Claire's location and this location offered that as well. I think Claire's is a fun place for gifts especially for the holidays - hello stocking stuffers! They have lots of jewelry, hair items and even backpacks! It's a girl's dream store!

We took our granddaughter here to get her ears pierced. We couldn't have asked for a better person…read more Lena was so careful and made us all feel at ease. She took the time to show us the selection, talked about different options and prices. I would recommend this location and her for any others looking to get piercings done.

Great customer service The manager was so helpful…read more Christina was helping me with all the credit options They got beautiful pieces jewelry

If I could provide a lower rating I WOULD. In October we ordered a wedding band they had in stock…read moreto be made into rose gold instead of yellow gold to match our engagement ring. They placed the order, we paid, and told us 4-6 weeks. Never heard anything. Almost 3 months go by (wedding already past mind you) and STILL NOTHING. So husband called- they never placed the order. They place it then. Go back in person after a total of 4 months went by since October they have no update or record of order. So we thankfully got a number to someone higher up (from a different location) who actually had answers and was extremely helpful, understanding and embarrassed by our experience thus far . He himself placed the order communicated well and reached out when it was ready at the Fairfield location. We go to pick up and there is a sign because they're on lunch "back at 4:15"- of course but that's okay everyone needs a lunch, we. Will wait it's already been 6 months what's 20 more minutes? Well they didn't get back at 4:15p they came back at 4:30!!!! The lack of organization, accountability and empathy for customers is astounding. That guy Steve needs a raise, and Fairfield seriously needs to look into their employees and business practices. Will not be returning.

They are conveniently located at Solano mall. I really like how they were able to give me an…read moreestimate on the spot rather than sending your jewelry away in order to make the repair. They were fast, efficient and welcoming! I would certainly go back if needed.

My boyfriend had just recently got a new watch for Christmas and needed to get it resized so I…read morerecommended this place. The process was really quick, and the lady who helped us was really friendly and efficient. She also made sure the time was set correctly before handing it back to him. They accept military discount so my boyfriend paid less than $25 which was nice. Definitely recommend this place if you're looking for a quick place with great quality service to repair your jewelry!

It was a great store filled with many selection of toys, and other items that a 6 year old girl…read moreloves. Customer services was very good and we really appreciated the clerk answering questions. I felt thr value of the things we selected was good.

Absolutely hate this place!!! Got my daughters ears pierced about a 2-3 months ago. Tried to take…read moreit out last weak and it was stuck. We tried everything to get it out for hours watched so many videos,and tried so many methods. NEVER EVER get your ears pierced at claire's!!!!!!

Abby was great!!!! Sooo friendly and the other young lady…read moreworking... I didn't see her name tag but she was the assistant manager and very nice. They cleaned my bracelet. Sole me a new bracelet and a charm. Encouraging me to come back for the bargains! Compared to the Concord location where the manager would take time clean my bracelets... hummm. I almost lost faith in Pandora but I truly love charm bracelets because my mom brought me one as a child so Thanks ladies for a great experience.

Shitty experience. Rude employee accused my sister and I of stealing something and persisted. He…read morewas rude, annoying and clearly stupid to assume we were stealing an item that does not appeal to our demographic. You're lucky I still bought the clothes I came for instead of leaving. A personal fuck you dude. you got my sister all nervous and worked up she's in high school you jackass. Next time have a lil more proof than just your word and stupid ass deer in the headlight eyes before you accuse customers of stealing.

Came here to shop with my son on his 13th birthday on Monday. The staff was super friendly and…read morecourteous and made shopping enjoyable. Will definitely be back.

Always love going to B&N! The staff are very friendly and knowledgeable. They always have variety…read moreof books- from old prints to newest , stationeries, and cute novelty items at a reasonable price. I also love how organize and cozy it feels inside. I just miss the background classical music they use to play. Those kind of music makes me want to read, seek more knowledge and buy more books.

I absolutely love visiting Barnes & Noble--it's one of my favorite places. The store is very well…read moreorganized, which makes it easy and enjoyable to find any book you're looking for. One of the things I enjoy most is that there's a Starbucks inside, so I can sip on a coffee while browsing through my favorite books. They also have a nice selection of books in Spanish, which I truly appreciate. It's a space that inspires me and is also perfect for my kids. Every Saturday at 2 p.m., they host a storytime event for children, and sometimes they even have fun LEGO-building activities, which my kids really enjoy. Barnes & Noble is a place where my children and I can share our love for reading in a cozy and welcoming environment. All the service is always the most nice and welcoming.