I am so grateful to Arnoldis for repairing one of my favorite rings that broke! It took me such a…read morelong time to find somewhere that could help me. I just needed a stone glued back into my ring and they were able to fix it for me for such a low cost. I had another ring I wanted repaired and they were kind enough to look but were honest about it being more trouble that it might be worth. I would highly recommend Arnoldis for any repair! They are so kind and helpful.

Thank you Michael for making the most perfect ring for me! My fiancé and I are getting married soon…read moreand I knew you could execute the vision I had. Amazing guidance and service 100/10. I will absolutely come back to get matching earrings and a necklace

Amazing, amazing, amazing jewelry store. If you're looking to get a custom piece, look no further…read more-- Mansoor is the place to go. I got my wife's engagement ring and wedding band custom made here and the owner (Kimarie) and staff (Adele, Julie) were so helpful in picking out the designs and giving advice and different pointers for the best, timeless, elegant ring. My wife is over the moon with the rings and needless to say, we will be coming back for all of our jewelry needs!

Hii! I came in here today.. gosh a good 6 years after purchasing this beautiful ring. Unfortunately…read morea diamond came out. The representative i'm upset I didn't get her name bit she was very kind and helpful. She took my information, checked out the ring and they can even ship it back to me after the repair! Glad I came in! I also live in Los Angeles now, so i'm very thankful for the accommodation. I'll be back to purchase again! Thanks so much!

My fiancé was looking for a graduation gift for himself and had his eye on a watch. From the moment…read morewe walked in to the moment we left, our experience was outstanding, thanks entirely to Fabian. He was incredibly kind, personable, and knowledgeable, making what could have felt like an intimidating purchase feel comfortable, exciting, and genuinely enjoyable. We found ourselves commenting throughout the day about what a great experience we both had because of him. My fiancé ultimately purchased a watch and a color he hadn't originally considered. To me, that's the mark of a great salesperson, someone who can recognize what truly suits a customer and confidently recommend options they may not have looked at on their own. 10/10 would recommend working with Fabian if you're in the market for a watch. He made the entire experience memorable and special.

A few weeks ago a had to drop some clothes off at the tailor. After I decided to stop Shreve & Co…read more to look at some of their watches. As luck would have it they had a Grail Watch of mine. The quartz Omega Seamaster as worn by Pierce Brosnan in "GoldenEye". I had wanted that watch since I saw it way back in November 1995. At the time I couldn't afford it. But now 30 years on I can. However, it took two visits and the excellent service from Bianca and Tatiana. Both were very helpful in allowing me to make the decision on my own. This was important. A special tip of the cap to Tatiana for her expertise. She shared with me that she had been with Omega a long time and had so much brand knowledge. I am very satisfied with the Seamaster and I have been wearing every day since I purchased it. Two big commendations to Bianca and Tatiana!

Amazingly friendly staff, answered all my questions and I left leaving my piece of jewelry in their…read morehands knowing it would be cared for properly. Fast turnaround and the repair and resizing was done beautifully. I will definitely be coming back for future purchases/repairs.

Amazing experience start to finish! Beautiful work, exceeded…read moreexpectations for on time delivery & quality of work. Thank you Emma & Kindra!

All worked out and went well with Giovanna's professionalism and genuine advice and service.read more

My (now fiancée) and I came in just starting the process of looking for an engagement ring and had…read morethe best experience one could possibly have. Giovanna was so knowledgeable and personable it was great. She showed us some options and within a week had a diamond that my fiancée had to have. The whole process so seamless and to easy. If I could give a 10 star review I would. I was a little overwhelmed with looking for an engagement ring but Giovanna made it so simple and enjoyable. I can't wait to see what we can come up with for our wedding rings. Her and her staff are incredible, she also beat every other jeweler's price dramatically.

Most beautiful hand wrought unique pieces!!! Great mastery!! One can find Sculptural , delicate…read more,sparkling , mysterious ,....the amazing stones and their presentations are visionary!

If you like creative jewelry design, this is the place. They carry designers from around the…read morecountry and the world. It's not the same stuff you see in most jewelry stores. A range of styles: some pieces delicate, others robust, some modern, some baroque. A mix of metals and stones. Variety of price points from ~$100 to $2000+. There's a lot of stuff in the $100-500 though. The only downside is that if you love something, it's likely to be a unique design so you can't count on it being there if you pass it up and then later decide that you want it.

Wonderful jeweler. Always a pleasure to deal with. Unfortunately this business has been closed for…read morequite some time.

I give only 3 stars to Darren McClungs jewelry store because of Darren himself…read more I was in the store some time ago wearing a beautiful platinum deco bracelet with diamonds and sapphires that was My Moms. He looks at it and then says to me that it's only a B+ version of that kind of estate jewelry! Not only was he incredibly rude but he made me not want to spend my hard-earned money with someone with such an outrageous and arrogant attitude. However I will give five stars to the array of gorgeous jewelry that he has in his store. He has some stunning and very unusual pieces to sell and yes as another reviewer mentioned his prices are extremely high. But that is true of all jewelry stores that carry really nice pieces.

Really helpful sales folks helped me pick out a tennis bracket for my gfs bday. She loved it--will…read morebe back for other items in the future.

I've always had pleasant experiences with BE, with both at the SF and Palo Alto locations. My most…read morerecent visit to the Palo Alto showroom was just as great. From the start, I was greeted by a kind and professional security staff member who kindly asked me to wait off to the side until an associate came out to meet me since I told him I had an appointment. While I waited, I browsed some of the selections on display. Their customer service with me was great! I worked with Connor and he was absolutely wonderful. At first, it seemed like he wasn't making much eye contact, as he was focused on his laptop, but I quickly realized he was actively taking notes on what I was saying, which I actually really appreciated. He was knowledgeable, attentive, and genuinely passionate (especially about LOTR, so bonus points if you're a fan too!). Connor was also patient and supportive as my husband and I explored different options. We also asked about certain upgrades and warranty options, and Connor was completely transparent about everything. He clearly explained what was included, what could be added, and never made us feel pressured, just informed. That kind of honesty really stood out and made us feel confident in our decisions. While I ended up spotting something I loved in person, he also followed up with a detailed email containing additional selections based on our conversation. We scheduled a second appointment, where he had everything ready for us to compare and that's what ultimately helped me make my final decision. The final result? Absolutely perfect! I was in awe. It's unfortunate to see the negative reviews out there. But I know everyone's experience can vary, but I wish more people could see what BE has to offer when everything comes together as it did for me.