This is the first time that I've been to this Panera Bread and I also haven't really visited Panera Bread in a while. I had a birthday reward to redeem and I also got to try out a drive-thru at Panera. The drive thru is spacious and they do have a menu to look at as well as speaker to let the employees know your order. I got the 3 pack coconut macaroons for my birthday redemption and I didn't even know they had a chocolate coconut macaroon. I had just put in my app order and it was pretty much ready. I got to share the coconut macaroons and everyone agreed that it was delicious and not too sweet. I am torn on which one I like more as the chocolate macaroon is a bit too much chocolate for me. I can't speak for the ambiance as I used the drive-thru but definitely will have to check out this Panera Bread. Additionally, the staff here seemed genuinely sweet and wanted to ensure that customers got their order correct. read more

Panera Bread - Coconut Macaroon and Chocolate Coconut Macaroon - Sandwiches Near Me - Auburn, Washington

I tried to give this place another chance. This time I ordered in person. I don't live nearby so I just took the meal home. First problem the chocolate croissant was hard as a rock. So Tiffany and manager Melanie said I can just switch to another pastry I looked at case, and saw a fly jumping from each pastry to each pastry. I told them I just want my money back. I said don't you see the flies, Tiffany said it's because when people open the door the flies come in also. What?!!! Don't blame the people for the flies! Then when I got home I ate the tuna salad sandwich, and I gave my husband the Mediterranean chicken greens with grains. When he started eating he pulled out from his mouth a long browning hair that had a clump at the end. I almost threw up when I saw him pull it out. I took a photo ugh! Gross. I called Melanie the manager so hopefully I can get my money back. This is unacceptable! I can no longer support this location. read more

Panera Bread - Clump of hair in salad - Sandwiches Near Me - Auburn, Washington

Cashier did not know how to use my gift card on the mobile app but i was able to order my sandwich via the app and get it anyway. $6.99 for a sandwich is pretty good in this economy, thanks for a sodium infused breakfast! read more

Terrible for Doordashers. Hard to get attention and rude employees. Very seldom is the orders ready. They dont understand we dont get paid unless we are moving orders. And time is money for us. read more

I've celebrated my birthday here for the last 10 years. Always had excellent food and service and can seat large groups. read more

Panera Bread - The food is delicious,salads andsandwiches. Prices are right .Thank you, Pantera, for hosting my birthday all these years. - Sandwiches Near Me - Auburn, Washington

I used to love the food AND service here, but now the food is inconsistent and the service no longer exists. You must place your order on a screen, which is difficult to see if you don't have excellent vision and confusing to try to navigate. Plus, the servings are WAY smaller than just a year ago but much more expensive. I will no longer be going to this restaurant...and I do NOT recommend it. read more

My daughter was absolutely disgusted to find a piece of hair in her turkey sandwich after taking a bite. It's an awful feeling when you trust a place with your food and something like that happens. I called and spoke with the manager, who apologized but said she couldn't issue a credit because we ordered through DoorDash. However, it wasn't DoorDash's fault that there was hair in the food, and as a manager, she could have still offered to make it right. Very disappointing and unacceptable. read more

Panera Bread - Turkey Sandwich - Sandwiches Near Me - Auburn, Washington

Staff are professional and kind, answering all my questions. Food is fresh and delicious. Everything tastes homemade. I highly recommend.

Just wanted to give a shout to Levi at the Auburn Panera drive up window (outlet mall). There were problems with my order, so he had me pull around and wait while they redid it. Super busy time, lots of cars at the drive up. Crowded inside too. He got the order to me in less than 10 minutes and apologized, telling me to have a good night. I appreciated his attitude and commitment. Food service is hard, and he's got the right outlook. Keep up the good work! read more

Self service is their primary source of your order. Took a while for anyone to care we were all waiting to be serviced. The people waiting wanted face to face service. Food was good Was decently clean Price, my supervisor paid for it. But the 1/2 this and 1/2 that I think seems to be a descent price I would recommend and return read more

2nd time here. Both visits equally not great. Why is the soup not hot?! Why can I not get service at the counter? Portion sizes are less than half full for the soup as well for a bowl size. read more

Food quality is alright. Portions are good. First time visiting this place today since there was a power outage in Auburn, WA for 4 hours or so. Decided to work inside Panera Bread. Ordered through kiosk, got a couple of sandwiches, a Cinnamon Raisin Bagel, requested it cut in half and toasted with Cream Cheese. Also got a Bear Claw, Iced Green Tea and a couple of Lemonades. However, when it was time to pick up the food, my bagel was not cut or toasted. Was missing the cream cheese and the Bear Claw was also missing. Had to ask the server what happened to it and had to ask for our drink cups as well. Dunno what the point of putting in our preferences in the kiosk if they are not followed in the order... read more

Panera Bread - Iced Green Tea and Cinnamon Raisin Bagel not cut in half or toasted - Sandwiches Near Me - Auburn, Washington

Panera Bread used to be one of my favorite "fast food places ." It's not bad but the quality has gone down a lot and causes the food to feel over priced because this meal alone was about $14 no drink. I do however like that they have several soup options. 3/5 read more

Panera Bread - You pick two combo, broccoli cheddar soup and chicken avocado melt - Sandwiches Near Me - Auburn, Washington

I've always loved Panera for soups and salads, but I've never been more disappointed than this location. This specific location is what gets the two stars from me. I work in this area 4 days a week and come in from time to time on my lunch breaks or even before work. Literally, the last 6-7 visits my orders have drastically wrong and the worst part is that it's usually the manager who takes my orders. Most recently, my family and I came in after work for dinner and the whole meal was either wrong or terrible. I would think after spending almost $60 for our meal it should be correct. My older son ordered the chicken noodle soup and a flatbread pizza. He was given a bowl of chicken broth with almost no noodles or even chicken for that matter. To make matters worse the flatbread was also awful and that was the consensus from us all. Even my two year old who absolutely LOVES any kind of pizza wouldn't touch it. My husband and I had the Mexican street corn chowder and it came out lukewarm at best and was separated and disgusting. Neither of us had the energy to mention it to the staff after the whole soup debacle. We just didn't eat it, instead wasted $60 on a terrible dinner. Also, Im pretty sure the chowder made my husband sick. The reason I give this specific location a low rating is because when we go to the south hill location the food and service is always spot on. read more

Fast, efficient and delicious. I will say, ordering is quick, easy. You can order ahead, in the store on tablets or at the counter. The menu is vast, almost too much to choose from, and it all looks good. Your order is delivered very quick, for made to order options. I opted for an Asian Sesame Salad with Chicken and an Avocado BLT with Turkey off the Pick Two menu. The Pick Two is a great way to really customize. The salad was a good portion, fresh, tangy vinaigrette, and lots of wonton strips. A bit light on chicken IMHO. The BLT was on fresh sourdough, lite bacon, but very tasty. The meal is served with a choice of apple, chips or maybe another option. My only feedback is that protein portions have always been on the lite side-for me. read more

Panera Bread - Asian Sesame Salad with Chicken - Sandwiches Near Me - Auburn, Washington

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This specific location absolutely needs to retrain staff. Every time I have gone here, they have literally messed my order up every time. Coffee, food, you name it. The staff has an attitude when asked to remake things the correct way and it's really frustrating. The first time I went here, I asked the girl to remake it as it was a misunderstanding on her part, and she came back with coffee this full. I didn't say anything as I was already annoyed. Expect long wait times. Don't recommend. read more

Panera Bread - Sandwiches Near Me - Auburn, Washington

I ordered a Chipotle Chicken Avacado Melt Sandwich and a large Mac n Cheese. The sandwich cost $13.50 and you could barely find any chicken or avacado on the sandwich?!? You can get the same size sandwich at Jersey Mike's for $10 and you get at least four times as much meat! All that being said the sandwich was still delicious. The bread was great. I am now torn as I want to go back for another sandwich but I also do not want to give my business to a place that is so stingy on the ingredients. The Mac n Cheese was also great but seriously expensive for the little amount you get. read more

I have been here quite often as it is close to my work. I have dined in and I have ordered rapid pick up on their app. My order has also been correct even in the rapid pick up. It is pretty quick too, it's always ready when I get there and the food is still hot depending on what I ordered. I love Panera Bread's food. Their salad also has good flavors and taste fresh, along with their sandwiches too. Their service has always been wonderful, nice and courteous. Their dinning room clean can have more consistent wipe downs and clean ups though! read more

We got in the drive in before they closed. The car in front of us ordered and when it was our turn to order, they said they were closing early. We couldn't even leave because we got stuck behind the car waiting for their food. Very annoyed. When we drove by, the guy working had his hands in his pants and was laughing read more

Came here for a late lunch on a weekday, around 2pm. It wasn't busy except for a few other customers. The young guy at the counter taking our order was patient and nice. All the other staff were friendly as well. The whole place was clean. I like how the tables along the walls had outlets you can plug things in (I've brought my laptop to study at other locations). I did the "pick 2" and got a half Turkey Bravo sandwich, cheddar broccoli soup, and small bag of chips. This sandwich is served cold and everything and each part of it tasted fresh. It has a generous amount of turkey slices to help make it quite filling. The kettle chips were just lightly salted, which is also a plus. And the cheddar broccoli soup was also pretty good. I like their tea/lemonade selection and usually get the blood orange lemonade. Prices here can be a little steep compared to other places, but take advantage of their offer, I believe it's a pastry for $.99 when you order a sandwich or "pick2", bagels count as a pastry! Fair amount of parking shared with other businesses. read more

The Auburn Panera bread is THE WORST ONE IVE EVER BEEN TO. I should know better then to come here as it's happened every time. Sat in drive through for 20 mins. One car was ahead of me. Staff clueless if a soup was gluten free. Then when I got home one of the orders was wrong. Needs new management ASAP. Skip this location read more

Ordered through the self service kiosk and it didn't give us a buzzer, number, or print our receipt. We asked for a copy, but were told there was no way to retrieve it. Our name wasn't called, I had to go up and check on our food then ask if I could take it off the expo. We got a salad, full sandwich, small soup, and small Mac. The salad was decent, sandwich and Mac weren't hot all the way through. The soup was above warm but not exactly hot, either. read more

Always reliable. We ordered a you-pick 2. Light salad and autumn squash soup hit the spot on a rainy day. Their rewards program could be better as it takes so long to actually get a reward. Clean restaurant and quick service. read more

I don't usually review restaurants but this place has gone so downhill in service and food quality that I think everyone needs to know! My salad was wilted and brown beyond belief! I got the wrong soup and my daughter's Autumn squash soup was watered down and brown, not orange like it usually is. This is the third time that this has happened to be and I will never go back! This place is a poor excuse for a restaurant. I would be surprised if they don't give at least 10 people or more a day food poisoning! See my attached pictures for proof! Good luck if you do decide to give them a whirl. read more

Panera Bread - Here is my receipt showing I ordered chicken and wild rice soup. - Sandwiches Near Me - Auburn, Washington

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I love coming here for the breakfast sandwiches. The coffee are usually pretty good. The breakfast sandwich's are also pretty good.

Rip-off alert: they shorted me the most expensive item of my meal, and when I called back to seek a refund, they claimed that they had no way of issue a partial refund. They could only give me a voucher, which I had to drive back for. When I pressed on this, I was told that they could actually hand me cash if I drove back, but could not refund my credit card in any way. The employee eventually suggested I issue a chargeback through my credit card company. read more

Nasty. They should probably just close down this location for good. Save yourself a stomach ache and over priced food.

Panera is my kids favorite! Lucky for me that's healthy and good price!! Great deal on the you pick 2

Every time I come they are out of something/everything. I ordered a tuna sandwich on wheat. Sorry out of wheat bread. Ok I'll take white. Nope, sorry out of white bread. Fine. What do you have? The only bread was tomato basil. No thanks. I then just tried to order a whole baguette. Nope...they were out of that. Next time I came I was excited to try the frozen strawberry lemonade. Nope no strawberry purée. I then asked for a sprite and was told they were out of that. How is that possible? Poor management. I tried again for the frozen strawberry lemonade and finally received it. It was delicious!!! 10 stars. Two days later I came again because I'm hooked but yet again...no lemonade products available. I'm done trying to order from this location. read more

Staying close to here for my Sons robotics competition at Auburn High. The team went to Red Robin which was packed. My daughter and I ditched them and came to a relatively empty place for a Sat night. My daughter really liked the BLT (without the T). Of course she chowed on the sourdough bread. I had the Thai broth that was ok, but a little disappointed the bowl was only half full. Overall taste was ok. If there is a next time I'll see if they can spice it up. My wife also decided to abandon the team (41 kids) and joined us. She got soup and salad that was good. Broccoli Chedder soup was really good. The salad was just ok. I really like the check in kiosks that we were able to use. We could have gone to the counter, but we went for the fun technology. Five stars for that!! read more

Panera Bread - Kinda Dead for a Saturday Night - Sandwiches Near Me - Auburn, Washington

I ordered at least 40 min in advance giving a good window of opportunity for the rapid ordering. I ordered 3 sandwiches one whole and two half sandwiches and two full sized salads. I arrived a few minutes prior to my deadline and my order was completed after the deadline. When I got home I noticed the salads looked poorly, the size looked small compared to the Federal Way store it looked like it was half full. The lettuce didn't look as vibrant and the watermelon on my arugula salad was small pieces compared to what I've had before. The sandwich's were mediocre my husband said his bread was hard and chewy (the Italian). We got two breads for the salad no butter! I don't know if it was an off day the restaurant was not busy and someone else had ordered from the kiosk and was in line with me. Very disappointed! May just stick to the Federal Way store. read more

So I always come here and get my go to salad!! Love there salad!! That's why I am giving them a five star but I would like to give them a one star or none at all for the service.. I understand if you are busy but come on it's literally dead slow where you don't need to put anyone on hold waiting in the drive through so they can finish one car at a time.. I had to get out and go inside where it only took me literally 5 mins in and out.. like if you hate your job that much than please find something that makes you happy!!! 12/04/22 read more

You don't get enough for what you pay for. Seven dollars for a very small cup of soup and a hunk of bread wasn't worth it.

Delivered the wrong food. Someone even signed the receipt saying they checked it, but the soup was clearly not what was printed on the receipt. no one answered the phone when I've tried to call. No answer on the contact form either. read more

The people here are great, but that's about it. Every time I go, the food tastes off, it's never very fresh, and I end up waiting way longer than anywhere else for my food to get out... not cool. I love Panera but I think I'm done coming to this location because it frankly sucks. read more

Salad was drenched in dressing, couldn't even eat half of it because there was so much. Mac and cheese was cold, I can microwave max and cheese that's better. Definitely not worth a $15 lunch. Can't even get the basics right. read more

The manager at this location is extremely nice and helpful. The restaurant is very bright and clean. This is easily the best Panera I have been to. We will continue to come back to this location only. read more

I went through the drive-thru and ordered a Turkey avocado BLT. Instead I got a Turkey, Apple, and Cheddar sandwich. I was a couple of bites into the sandwich when I noticed that there was no avocado and no bacon. Unfortunately, the biggest problem for me was that there was cheese in the sandwich and I am allergic to cheese. Luckily, I probably only had one bite, but with a milk casein allergy it doesn't take much to cause respiratory issues. When I called the manager, she was apologetic and said that she would talk to her team. She also offered to send me a voucher. One star for a potentially serious screw-up, but I added one star for the manager's response. read more

Love this place and their food! Great staff very friendly! Clean place and easy access to it!

We love this Panera! It has a drive thru which the one in Kent doesn't. We come often to get their fresh bread. The sourdough is amazing. They will cut it thick or thin. We also pitched the bread bowls. They are already to take out the top plug and poor you soup or chili into. read more