fantastic service. the food is DELICIOUS. My go to order is a chicken fontega and a medium sized caramel iced latte. The ambience is cozy and welcoming. read more

They left out the chicken and the avocado from my southwest chicken salad!! They threw the baguette loose into the bag. This location has disappointed me for the last time. How do you leave out the chicken on a chicken salad dish. read more

-Food: what you expect of Panera. -Service: this should be removed off the review option. You order from a kiosk. There is no "service". -Ambiance: your feet stick to the floors the second step on tile. every table had crumbs on/in/around them. the walls of the booths are smeared and caked with food from who knows what year. No towel paper in the women's room (this is at 1pm on a Sunday). While I am well aware that all businesses are experiencing record profit loss due to rising costs and lack of people wanting to actually work, the condition of this "eatery" certainly was filthy from what I could actually see, I can't imagine what the parts of the place we couldn't see looked like. someone get the health dept in there. asap. read more

The "chicken wild rice soup" that I ordered for takeout was just chicken broth with a few pieces of carrot. No chicken, no rice (wild or otherwise). It was a huge disappointment. It must have been skimmed off the top of the pot. Teach your servers better! The frontega chicken sandwich was okay but not as good as I remembered. What's happening Panera? read more

This Canton location in particular is horrible. I've done many surveys through Panera and nothing seems to get done. The place always seems filthy when I go specially in the evening. Foor was littered with debris, tables not cleaned, couldn't even find a place to sit without cleaning it yourself. Dishes piled up and dirty, not removed soda area full of spills, etc. Service hit or missed when ordering sometimes it's quick sometimes it's not you would think when we go there's no one there and we waited a while plus it just seems to take too long to order because I think they work on takeout food first not the dining in people. They ran out of Caesar salad dressing so no Caesar salad for me and the bread that comes with my wife's chicken sandwich they ran out had a substitute for another bread. So do they run out or do they not order enough or again? Is the management just terrible at this location because I've never seen a manager and don't know who runs that place. They don't come out and they certainly don't clean the dining room. I just don't think this place is going to be here long. I can' read more

A standard Panera Bread located in The Shops of Farmington. The first time I went in, I just ordered a hot coffee which was average. They give you a cup and you fill it up at the coffee station. The place was clean and the cashier was friendly and efficient. The second time, I ordered another hot coffee and a half chipotle chicken sandwich and broccoli and cheddar soup. I originally wanted the breakfast sandwich version with eggs on it, but it was 11 ish and they didn't have any eggs. The cashier asked their coworker, which I assumed was the manager if they had anymore eggs; he responded with a snarky "NO", I thought that was odd. We didn't know what exactly time breakfast ended, no snarkiness needed. The sandwich seemed a little skimpy but the flavor was good. The broccoli and cheddar soup was good; this also came with an apple or chips. Overall, it's average and a typical Panera Bread, nothing to write home about. read more

Panera Bread - Chipotle chicken sandwich and broccoli cheddar soup - Sandwiches Near Me - Canton, Connecticut

I should give Panera Bread 3 stars, but when I was here a few weeks ago it was an almost-perfect experience (my mothers grilled cheese was not made with the correct cheese). This time neither of the grilled cheeses were made correctly... I'm not sure why their chefs are so keen on using American Cheese; does anyone prefer highly processed "cheese flavored" American cheese anymore? The featured summer time "Strawberry Salad" was made without blueberries because they were out. The Asian Chicken salad (mine) was perfection. The pieces of bread that accompanied our meals were stale! So we were rather disappointed this time and Panera truly needs to work on consistency. read more

See all

My wife took my grandchildren to the Panera bread for lunch at the shops at Canton Ct. The bread provided with the soup which was filled with blue/green mold. So disgusting!! When she approached the servers at the counter they were reluctant to give two new pieces of bread. The store manager who was manning the main register completely ignored my wife and grandchildren. Really not professional and a disappointment in experience giving the many choices of dinning options here we will not be back!! read more

The breakfast sandwich was perfect! I really enjoyed it. My coffee tastes fresh and not sitting around going stale. The seating needs lots of love. This isn't like Panera's quality. They need to replace the seats in their booths. read more

Panera Bread - Oof.... Not a good look for Panera. - Sandwiches Near Me - Canton, Connecticut

Slow as could be I waited 20 minutes just for Mac and cheese and at least 4 people who ordered after me received their orders before me. Not orderly to say the least read more

One time they gave me mac and cheese that looked and tasted funny. Now today I went and I said can I get a mac and cheese in a breadbowl and they gave me the tiniest mac and cheese and uncut breadbowl for 16$. Such a scam read more

I love Panera Bread they have delicious healthy meals and some banging broccoli & cheese soup and I obsessed with them scones. The mini scones are like dollops of damn goodness. When I'm in Canton, I always come here so this my first check in many to come. read more

Panera Bread - The best damn scones ever. 6 blueberry & 3 orange. - Sandwiches Near Me - Canton, Connecticut

Panera is reliable. Generally the same where ever . Which means for me no excitement . Not discovering anything new . For me the the best part of Panera are the soups (no bread bowl thank you, that's a disaster in any restaurant). The bread is good but not exceptional. . For the most part the sandwiches have to high a bread to filling ratio. The filling is fine, it just needs a thinner piece of bread. Ambience for a chain restaurant is normally better than average and it is considerably above average at this location. Service ? There really isn't much. Someone takes your order, usually gets it right but not always . Service ends at the cashier so I really can't rate that . read more

Way too expensive for the amount and quality of food they gave. Would not recommend. The only good thing was that there wasn't a lot of people, but now I see why. read more

After 7 months of strict self-quarantining, I decided to try curbside pickup at Panera. I ordered two loaves of French bread on the Panera app, paid, and provided a description of my car. When I pulled into the parking area, I used the app to announce my arrival. After 10 minutes of waiting, I wondered what was happening. I put on my mask, and went in. The area near the registers was dark and I was the only customer there. Two male employees saw me, but neither acknowledged me, or asked if I needed help. I looked on a shelf labelled "Rapid Pickup" for my order. Nothing. After 5 minutes or so, I called out and asked about my order. Since this was my first time ordering this way, I asked how curbside pickup worked. Apparently, I was to blame somehow, although I did everything the app asked me to do. The explanation I was given gave me no indication of what to do differently in the future to actually succeed in placing a curbside pickup order correctly, if indeed I did something wrong. The guy handed me two loaves of French bread. Since I am trying to avoid being in restaurants due to COVID-19, I was in a hurry to leave. I didn't think to check the condition of the bread, but when I got home I discovered Panera sold me two loaves of burnt, over-baked, stale bread. I ended up throwing it out. Never again. read more

Panera Bread - Burnt, over-baked French bread--not even good enough to toss into a strata. - Sandwiches Near Me - Canton, Connecticut

Just your average Panera location. Comfortable and clean inside, staff are ok. Nothing to write home about. Food is good but extremely pricey. Portions tend to be on the smaller side, especially for the price. Service is usually pretty quick. read more

Panera Bread - Mediterranean Grain Bowl with Chicken - Sandwiches Near Me - Canton, Connecticut

Had an OK lunch here on a not too crowded 4th of July. I had a Strawberry Chicken Salad that was fabulous, a big portion of ice cold lettuce with chicken, strawberries, pineapple slices, blueberries, and mandarin oranges in a poppy-seed dressing. Just 350 calories too, Served with choice of chips, bread or an apple. We also ordered a tuna sandwich -and that's where we ran into issues. The amount of tuna on the sandwich was a joke- seriously, it was laughably deficient. It barely covered up the bread, I mean you could see the bread through the tuna. We politely mentioned it to a manager who gave us a choice of a new sandwich or some more tuna, which we asked for and he brought some over in a soup cup. Nice example of customer service, but shame on the line cook who put out such a poor dish in the first place. read more

See all

My family recently took part in one of Panera's Community Days, where purchases benefit a local school. We really enjoy the bagels from Panera as well as their soup! One thing that particularly stood out during this visit was that the staff was super friendly. When we got home, we realized that the store had forgotten to pack up some of our bagels. When we called, the staff immediately set some new bagels aside for us and they were ready for us to pick up within a few minutes, no questions asked. It is really awesome to have a store like this that is so community and client-oriented. read more

The food is generally the same quality when we've ordered. My biggest complaint is the wait. Even using the app to order ahead, and then going into the restaurant when notified that our food is ready, I still wait an additional 5-10 mins before it's actually brought out to the pick up area read more

Canton CT Panera ...Great for lunch....I had a really good Green goddess salad with chicken .... Turkey bravo also good...... help was super nice! The people running different Paneras make all the difference! read more

It's not just this location. The chicken has been really bad. The kind in the salads. It's slimy and hardly cooked. It's not edible. It's happened at least 4 times this last year. read more

Love this place!!! Great food, great service. Never disappoints and the dining area is always nice and clean.

Poorly managed and under staffed with ineffective employees who can't come close to keeping up with the lunch crowd. At 12:30 I was told it would be a 25 minute wait for food at a minimum. My family left as did the rest of the line. Go to Chipotle across the street instead. read more

My takeout order was late, portions were tiny, part of it was missing altogether. At best, it's expensive for what it is. There are some things Panera does well. It's good for coffee and a bagel. Beyond that, not so much. read more

I like Panera, and this Canton location is one closest to me. I enjoy stoping in for a quick and healthy bite when on the run. I often order ahead and pick up, and have never been disappointed. This restaurant is well organized, clean and often busy. Summer you can sit outside and people watch all those driving into the shopping center. I recommend this location. read more

A very solid Panera bread. Always crowded on the weekends but the service is quick and they do a nice job keeping the dining room clean. You won't go home dreaming about this place, but if you need a quick lunch while shopping at the outdoor mall, it's a nice place to have. read more

I love this Panera, it's always mobbed on the weekend but they're quick and efficient and the service is never problematic. Get the Frontega chicken and a chicken caesar salad as a you pick two. Can't go wrong. read more

The employees are friendly and the customers are rude. The food is bona fide bland, over priced and high calorie fast-food passed off as cafe style. read more

I love Panera Bread The good is fresh and full of flavor and the service is good and quick it does get crowded real quick though but it's not a biggie read more

Panera Bread - Sandwiches Near Me - Canton, Connecticut

I always stop at this Panera if I have time before work. I love their breakfast sandwiches and smoothies. My go to is egg whites with Gouda cheese on a plain bagel with the sweet maple sauce! Soooooooooo goooooood I think they should even put it on the menu. This location doesn't have a drive thru but the rapid pick up is always an option which I get sometimes when I'm running late. The establishment is always very clean and nicely organized and the staff is very friendly and quick to get your order out. I love Panera and have for years, even though they're a chain they make it feel like you're at a nice little cafe. read more

Panera Bread - Steele cut oatmeal and a caramel latte - Sandwiches Near Me - Canton, Connecticut

See all

Just ridiculous, always closed. Out of bread when open. Panera bread, sorry we are out of bread? That's like a brewery being out of beer. So dumb. And so far from fast casual. Takes 45 minutes to get a grilled cheese abs Mac n cheese and 20$ plus. read more

I used to really love a fresh Asiago cheese bagel with veggie cream cheese here. I'm not sure if they changed the recipe or how they cook the bagels, but even first thing in the morning they are hard and dry. I've used the order online option on the app, and my order usually isn't ready until 5 or 10 minutes after it's supposed to be ready. I used to use them for catering but almost every time something was left off of the order (even though I was charged for it) or the order was very late. Always give yourself extra time if you need food at a specific time, and double check your order before you leave. read more

This where we go for comfort food. Tomato soup, broccoli cheddar soup, Mediterranean veggie sandwich, bagel with cream cheese, and one of their many treats with a cup of coffee or tea. I also like the cheese and egg quiche, it's quite heavy, but I especially like it on a day I know I am not going to have a proper lunch. I like the egg sandwiches as well. For treats - chocolate pastry ( chocolate filled croissant) is my favorite. This time around they seem to have misheard our order and charged us individual amounts for the you pick two size. I am sure the Panera team will resolve it when brought to their attention. I haven't had a chance to call or email them yet. I also like using the free WiFi; it's quite convenient. Also, my husband and I are such regulars that we get a promotional coffee every few visits - it's not much, but it's a pleasant surprise nevertheless. read more

Recently, I have immersed myself in a self-imposed taste testing journey to find the best spicy chicken sandwich. After hitting multiple fast food joints with mixed results. I decided to add Panera's latest Spicy Chicken Sandwich to the mix. Well, they didn't fare so well. The roll was your typical Brioche, fresh and somewhat airy. The chicken was cooked well but was neither juicy, nor flavorful. And as it relates to the sauce, a slather of runny Buffalo Sauce does not a Spicy Chicken Sandwich make. So in summary, a boring, bland contender in the Spicy Chicken Sandwich War. read more

Terri Wish I could give no stars. Ended up having to wait 40 minutes after my scheduled order pickup. When asked about the situation the workers were rude and did not try to help in any way. I would not recommend this location to anyone, especially with so many other options nearby. As someone in the restaurant business I am usually very understanding but this is unacceptable and I would never let this happen. read more

I love panera and especially because i order online and it's quick. However i ordered for myself and 3 other coworkers on our break. They did not give us the correct order and gave us no utensils. By the time we realized i was already back at work and didn't have time to go back. Utensils should be included with online rapid pick up orders. Also double checked. read more

Let me just say that this place is..OK. One time me and my fam were here to eat and basically I ordered a turkey sandwich and I did not ask for mustard and they put mustard!! I hated it!! So the only thing I hate was there cookie. My mom and dads coffee wasn't looking too good! The only thing I like from this Panera is there cookies and there drinks! But that's it! Not too read more

What happened to this place? $17 for lunch today. I ordered soup and a half sandwich. The soup was turkey chili and not very good on top of the unreal price. Indigestion. Not going to return. read more

I cannot comment on the food at this Panera location, but I popped in to grab a cafe mocha and the service was very friendly. My drink was ready quickly as well. It wasn't the greatest mocha I've ever had, but it was still good! read more

Food is always tasty and fresh, definitely recommend this place for a good lunch or breakfast place. Haven't stopped by for dinner yet, but I know it would be delicious as well. Definitely going to keep coming back here for lunch between work and days off! May even stop by for breakfast again sometime soon to use my coffee subscription! read more