I was disappointed to come to Panera for the "$5 meal Deal" only to find out that it is $5 per item. I was fine with the limited selection and Panera is a definite step up from fast food. The food is great. The place was generally clean. The service was nice. I'm a little salty with myself for falling for the gimmick. I wanted to share so another person didn't get into a situation of falling for the misleading advertising. read more

Panera Bread - Sandwiches Near Me - Colorado Springs, Colorado

I spent $70 after tip on three meals. I was shorted on my order, a soup I paid for. The soups that were received weren't even half full for a full sandwich that was purchased along side it. A single piece of bread thrown in the bag without a paper wrap or any type of packaging. I cannot express how disappointed I am at this location for the amount of money I spent that I work very hard for to check my bags and see I have not gotten my moneys worth. I do not plan to be back at this location or any Panera for a while. They have ruined the entire experience for me. read more

Panera Bread - Sandwiches Near Me - Colorado Springs, Colorado

We tried their new croissant bread/toast sandwich. Tasty but I was a little underwhelmed by the bread. I had such high hopes. Maybe one more try. read more

I don't write reviews, but this is warranted. We are visiting from out of town. My 3 and 2 year old along with myself got very sick. I didn't know that this particular Panera didn't have a drive thru as I was picking up for myself, my sister, and our kids. I pulled up and thought oh no. They're so sick, I cannot bring them inside. I can barely walk myself. So I placed a rapid pickup and called to see if they could by any chance bring it out to me so the kids don't have to be disturbed. He said no problem and would bring it out when it was ready. read more

Always love to visit Panera when I am on the road. The food quality is good and fresh. Their bakery items are reliable and tasty. The recent promos they are running for email subscribers are also pretty good. E.g. I got a free half sandwich with my purchase over $5. read more

Gave me the wrong sandwich- was awful to boot -10 bucks for nothing . I called and spoke to the manager, no offer to make things right, just " I'm sorry". Zero customer service read more

Who puts out burnt soufflés at 8:00am on a Saturday morning? Who takes 20 minutes to make an egg and sausage sandwich when there are two simple orders ahead of ours? This Panera does! I've never experienced a lower service than this at any Panera. There were two people doing the cooking and they took forever to get orders out for customers. Like everywhere else, the prices at Panera have gone up and it appears the quality of their food and service have gone downhill. Very, very disappointing. read more

Panera Bread - Burnt soufflés. - Sandwiches Near Me - Colorado Springs, Colorado

Okay this place is like the Bible verse Doodooronomy 28 "You will be cursed in the city and cursed in the country." For making me wait 30 min!!!! You will be cursed for what my stomach is feeling waste of 50 bucks when I could've just got food poisoning myself by eating raw chicken.... Where my discount!!!!! read more

Can't say I'd go back. Out running errands today and wanted a quick and easy breakfast and our favorite bagel place was closed so we thought we'd try Panera since it's been many years since we've eaten there. Now I remember why! Their pastries in the glass case look beautiful and delicious and I assume that's because they're pre-made. I ordered a bacon egg and cheese on an everything bagel. I'm not a big fan of bacon on a breakfast sandwich but that is the only meat option which I find weird since they're a sandwich place, I'd assume they have a ham for lunch but maybe I'm wrong. The wife asked for an Asiago bagel with plain cream cheese. Obviously we can't dine in right now so we grabbed our order and headed to the car. Turns out, we had to take everything home to eat because it was definitely not "on the go" food. The cream cheese comes in a tiny container with a knife for you to put it on yourself... glad I left a tip. The Asiago topping... just a little sprinkle so a plain would have been better. The bacon, what bacon? It was a slice of bacon clumped together on one side of the bagel. Not worth the money at all! If you must eat here, stick with the pretty things in the case. read more

Bought the largest Mac n Cheese that had twice the amount of calories/twice the price as the cup but they still put it in the cup size. When I asked they said yes that's a large. The prices/portion are out of control will not eat there again. read more

Panera Bread - Sandwiches Near Me - Colorado Springs, Colorado

Watered down soup, the cream of chicken is supposed to be creamy.. This is false advertising! Lol Anyways I did complain and was told this is how it comes sometimes... The manager did refund my money. read more

what is this this is the second time i ordered the sandwiche where is the turkey!!!??? i miss the days (about 14 years ago when my son was born) when i could order a sierra turkey sandwich and it was $9 and the perfect amount of meat. but now this is the last time i will buy a panera sandwich. bad value. bummed. read more

Panera Bread - Sandwiches Near Me - Colorado Springs, Colorado

COVID UPDATE- I love their curbside pickup to stay low contact! It is SO easy on the app, and they have designated parking spots in the lot. You just click a button to say you've arrived. I'm so happy to be able to get food here safely! read more

Panera Bread - Sandwiches Near Me - Colorado Springs, Colorado

Paid 11.75 for some old burnt tasting chili. Wendy's 2.99 chili taste better and it's made from old hamburgers.. andclean the place up. Not even busy read more

Yummy soups and salad! The bread is divine! Highly recommend the tomato soup and the Fuji apple salad read more

Clean place. That's about all it had going for it. One breakfast sandwich - bacon egg cheese on ciabatta - took 22 minutes! It wasn't even that busy. The sandwich isn't even good - not even half a slice of cheese, no flavor. read more

Easy kiosk ordering--- I used to skip it and go to the counter but the kiosk is much easier now that we should social distance. I ordered 2 flat pizzas, a sandwhich, 2 drinks and the corn chowder soup. Everything was amazingly delicious. The service was good and within 15 minutes my order was neatly packaged and my name was called for pick up. Pick up is at the end of the restaurant, near the drink area. read more

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Came in for lunch and my pick two were over $50 what happened is I wasn't informed that I was charged for two full entrees. The flat bread pizz the tomatoes were tough to eat would have been better if it was pealed easier to eat. The Asian chicken salad was way to sweet. To add insult to injury the counter person was curt and not very knowledgeable and you need a code for the rest room WTF? read more

...no word from management after several attempts to resolve incorrect order/overcharge. UPDATE: Received a notice saying I am being refunded for the missing food. Adding a star. read more

I just tried the chicken and balsamic salad. It was not good. The Lettuce was limp the Avocado hard. Found dressing at the bottom of the bowl. Not enjoyable. ​ read more

Maybe being from Iowa I expect too much. I go to Panera weekly or more. This Panera doesn't have decaf coffee - really!!? Also my egg sandwich wasn't made right. Way overdone. The yoke was completely hard The one bright spot and I must give much praise is the girl who I called around 10:25 am. 9/8/22. She was nice patient and accommodating. I'd give her a raise. For the store though, I won't be back. read more

Our food was prepared to our liking and was very good. It is getting to expensive to eat out often, but Panera will be on our list of places we like and have had good service and quality food. read more

Normally visit the South Gate location in Co Springs for take out. They are normally on point and fast with their orders. When they are not, it is out of their control, specially when short staff. I do have one suggestion for cutlery to use prepackaged not loose items. The front is usually clean, and the cashier is a pleasant. You can really tell the difference when they feel overwhelmed, it is a busy location. read more

This Panera location continues to be a retail joke. Was a very good shop for years but has deteriorated to have very poor customer service. Yesterday again was out of stock on the egg soufflé items. Upon asking why there are never any of these delightful items, was told they only make 6 and sorry, they were here earlier. This has been repeated many times over the last year. Also we now consider Panera to be an expensive place. The size of the salads and choices for the Pick 2 items make them expensive for the amount of food. Sad to see this because we considered Panera to be a good value and well managed. Not so any longer. read more

We tried the breakfast egg sandwhiches on brioche bread. They were sooo good. Bread was very soft yet slight crunch crust. I added veggies to mine. We will be back for those. We also ordered some really sweet decorated cookies. When we looked in bag we realized that they had slid to one side of bag and the icing was still sort of "wet" or had not set and icing was everywhere! Bummer. Still delicious however! read more

Slowest Panera in America. Took over 40 minutes for a sandwich and soup. Rapid Pick Up read more

They have updated the interior. If you use the kiosk, it's much faster than waiting in line. My salad was excellent EXCEPT for the piece of plastic in it! Clients are fewer than I remember at midday. Perhaps others have had unwanted plastic in their food? read more

Just had a pretty terrible customer service experience. It's currently 10:35 on Monday, July 22, 2019. My mother and I came in about 10 minutes ago. There were a couple of groups already in line, so we stepped aside to look over the menu and pastries. A couple of minutes go by, and someone flips the sign for breakfast over to lunch. I look over and see the fine print - breakfast ends at 10:30. I looked at the cashier and asked if that meant we couldn't order breakfast. She said yes, and I said something like, really?? A man near us was told something similar and simply walked out without ordering. Customers already in line or standing there, looking at the menu, should at least be warned before we can't order breakfast. The food we did order was tasty and fast. Love Panera, but man. I'll think twice before coming back to this location. read more

First And Main store in Colorado Springs has the worst service. I waited 20 minutes in a long line. They only had 1 cashier and 1 standing with their arms folded. After waiting a very long time to order my Vanilla Latte I was told that they are not serving ANY coffee drinks today because they were short handed. I was furious and could not believe that this type of business would not make any drinks. What about the lady standing around with her arms folded? Can't she make drinks? Seriously Bad Management in this location. DO NOT GO HERE!!! read more

Panera is charging $1.00 for curbside pick up, however NOBODY comes out to deliver the order!!!! Waited and waited until I decided to walk in and get my order. read more

called at 4:30 pm to get a sandwich that normally comes with bacon. This store was out of bacon. How does this happen??? Bacon is a popular add for many sandwiches. When I worked at a similar type restaurants and we were running low or out of something, someone was dispatched to a local grocery store or sister store across town. Running out of an ingredient so early in the dinner hour may be normal for third world countries but in Colorado Springs, United States??? Who is in charge of this store??? read more

Love love love the kiosks! Especially when it's a busy time of day. You don't have to talk to anybody, don't have to stand in line- just sign up or in, place your order, grab a buzzer and then find yourself a seat. The rapid pick up is just as amazing-why not just order ahead!? read more

Panera Bread - Turkey avocado sandwich with banana smoothie - Sandwiches Near Me - Colorado Springs, Colorado

What used to be a great place is no longer. My wife likes the food but the service has gotten terrible. We never order during lunch because it takes an hour or more. Today she ordered a pick 2 with fruit as the side. She was given the wrong soup and the wrong side and it took forever. How hard is it? read more

Well long story short, I ordered a bread bowl for pickup. Got home didn't check the bag because they staple the thing... opened it up at home, which is 30mim away and no bread bowl. You had one job. Then they wanted me to come back and get a new one, sounds like the manager is either incompetent, or "friend manager" get your shit together. You have the easiest job on the planet. read more

Service here was so nice and they were really fast! Manager seemed really caring. Told them I was sick and really wanted their French onion. I had a discount on my phone but couldn't order on the app so he gave me the discount no questions asked. Thank you! Made my day so much better. Literally love your French onion soup read more

Love coming here for lunch or dinner. I usually get the ham sandwich but today I had the Fuji Apple Salad and it was delicious! read more

Panera Bread - Sandwiches Near Me - Colorado Springs, Colorado

I ordered a salad yesterday and it took two and a half hours for delivery!! Once we even got it we found out they had put chicken on it despite the order requesting no chicken (I am vegetarian). The only good part of this frustrating experience was the delivery driver who was super apologetic and nice about the whole thing, good customer service there at least but I'll definitely be thinking twice about ordering from this location again. read more

On Nevada Ave and Cheyenne in Colorado Springs-don't go! The extra miles further down Nevada are totally worth it as that Panera has staff that provide service-they are excellent. read more

Super slow for some hospital level food. I literally waited almost 40 minutes to get my food, when I saw my name go to the top of the list I look away and boom I'm fifth in line again? Please make that make sense?? read more

So I origionally rated this location a 1 star poor service with the following explanation. Service and product is HORRIBLE. I am a strict vegetarian, and have been for 11 years. I specifically ordered the strawberry poppy seed salad with NO chicken and patiently waited for it to be ready. The staff preparing the food gossiped loudly the entire time about who was going to get pregnant next and other inappropriate non-customer appropriate topics. I didnt notice until I was home,15 minutes away, that my salad had chicken. Completely unacceptable and disappointing experience. Panera normally prides themselves on customer service, I guess that doesn't apply to this location. However, my boyfriend and I decided to drive the 15 minutes back to get another salad, the manager Jason was BEYOND apologetic and accommodating. He refunded my salad and HAND made me a new one. That man NEEDS to be promoted or given a bonus or something. Jason far exceeded my expectations for customer service and single handly turnedy attitude from fuming mad and annoyed to smiling out of the door. read more