This location has definitely improved over the past few months. The current staff has consistently been helpful and polite. On a couple of different occassions, when there have been issues with the app or equipment malfunctions, they have gone the extra mile to "make it right." Service times and quality have improved. The atmosphere is pretty relaxed, even during the busy lunch hour. I haven't had further issues with food quantity or quality. In the category of Panera, huge improvement! read more

I love Panera and despite the rising prices to dine out, I will always make it possible to check in for a bowl of soup. This Panera location had me disappointed as I arrived for the lunchtime hours and the soup was not ready. Total bummer as the "You Pick Two" is my fave. Pastries were limited as well as milk alternatives for coffee (Almond Milk or Half and Half.....that's it). So I just ended up with an egg sammy and coffee, plain. A little on the dull side but enough to settle my hungry belly. The breakfast hour must have been busy as the dining area was messy with plates at tables and food on the floor. Oof. With so few employees at this location (2 up front at least) I could see why the dining room needed a bit of TLC. read more

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Every person I interacted with that works here is rude. For no reason at all. Felt like a nuisance just trying to get my breakfast.

I came into panera to order something healthy that wouldn't weigh me down. The restaurant was clean and felt welcoming. I was greeted, with a smile, by scott who proceeded to tell me about the duet specials they had. He was very informative, explaining each meal, and didn't rush me at all... My meal was EXCELLENT! I really do appreciate the customer service i was given by scott... something, it seems, our restaurants/ retail have been lacking in these last years. Thank you scott, I really hope this review gets back to you! read more

Ordered an everything bagel toasted with light butter. Got a burnt bagel with two packets of butter that are rock solid.

Get rid of old Big Bertha, and because that's not all I can say she was very rude when I was touching my friend and I shall never return unless I'm hungry and I would like to speak to her manager read more

I ordered a GRILLED cheese. I got the order and no Grilled was anywhere to be found. .........The people are always friendly though. Just would enjoy my grilled cheese to actually be grilled. That's all .......ambiance is kind of noisy but clean read more

Panera Bread - Grilled cheese, without the grilled. - Sandwiches Near Me - Englewood, Colorado

Not sure what all the bad reviews are about but I absolutely no issues when I are here mid day on a Tuesday. This location was clean and actually fairly empty for lunch time. There are no ordering kiosks here so either use the app or wait in line. The food I ordered was ready in adequate time and was very good. There are plenty of tables at this location and, since this Panera is located in a much larger shopping center, also plenty of parking though spaces close to the entrance are fewer. I would eat here again if I was in the area. read more

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the panera bread off river point is the slowest panera bread. the employees do not greet you and wait for 5 minutes for service, on top of that they will never have my online order ready for pickup at the time i have set, i most likely will always have to wait 5 min after my pick up time for my order, very fusterating read more

i like paneras food, so I ordered a chipotle chicken avocado sandwich for pick up, when i got home i took a bite and bit straight into the rind of an avocado, pretty gross tbh..it was also essentially dripping in chipotle sauce, way too much compared to how it usually is read more

Panera Bread - Chipotle Chicken Avo Melt - Sandwiches Near Me - Englewood, Colorado

Every time I go to Panera I tell myself I'll never go back, and every time I come back it is somehow more expensive and worse.

I paid $5 for 2 bagels. Nothing added, just 2 bagels. The bagels were thin af and I could fit a golf ball through the hole in the center of it. I could get a whole bag of bagels from Costco for that amount. Not that great of a bagel either. Will never return read more

Panera Bread - Bagel - Sandwiches Near Me - Englewood, Colorado

This Panera location is far superior to the Santa Fe location to the south. I drive farther and out of my way to go to this location instead. They always get my order correct and put sandwiches together with care which is the exact opposite of my experience at the Santa Fe location. read more

Not sure what the bad reviews are about ?? Cuz every time we go this particular café has a local, small town vibe. They are super friendly and take time to be helpful to create the best experience. Even with this popular location, the staff is always doing their best to get us our order as soon as possible- where else can you get freshly prepared items and delicious beverages?? We pass other Panera locations to make it over to this one!! We definitely make it a regular stop during our week. Remember this POSITIVE review and keep providing exceptional service!! - Thank you so much, Connie and Bob read more

IDK what to say about this Panera. They always mess up my order. You think I would wise up to this and order from Starbucks instead. I ordered a pumpkin muffin it could not be simpler. I got a chocolate chip cookie. Do they bother to contact and ask if they can substitute, no? I mean I get you ran out. I get you can't have your website update in real time and show a muffin is available when it is not because there are live people coming to the store and things run out. But if someone orders a muffin, and they don't get the muffin they want, give them a different muffin. A cookie can be gotten anywhere. Or give me my money back. read more

Terrible! Incompetence at it's finest! I frequent this Panera often because my kids love the Mac-N-cheese. I'd say in the last 10 visits, only once did they get my to go order right. I try something new almost every time, in hopes I might find something I'll enjoy. Everything that comes from their oven, Flatbreads to toasted baguettes, always taste like gasoline. Today's take out took the cake. My gasoline ham and gouda was awful! The arugula was a few twigs of grass and my Mexican street corn chowder, which I tried last visit and actually liked, well, I got home and realized they gave me chicken and rice soup instead! Worst 50$ ever spent. Why is it so damn hard to ever get my order right? I absolutely % hate this place and every employee there except the sweet older lady who all the young jerks who work there are rude to. Stay away, this Panera gives them a bad name. Zero stars and 2 thumbs down! read more

Panera Bread - Sandwiches Near Me - Englewood, Colorado

Not of great service when ordering to go or pick up. The customer service was non accountable and non care over the phone. Food was not labeled -We did not know what was what. We did not get utensils - we drank our soups. Bread without butter was a disappointment, this part may have been on us though! read more

This location is larger than other locations that Ive been to, its open and airy and the service at the front counter was friendly and quick. In these troubled times and my limited schedule, I tend to take my meals on the go. This location didnt fail me as my order was prepared quickly and I was on my way. When entering any establishment I make notice of the cleanliness and Im glad to say that this one was clean, the self serve coffee station was full and ready to serve. read more

Not sure why this place has so many negative reviews... Staff is very pleasant! They are warm, welcoming and happy to be working, which is rare these days. Tasty food at a reasonable price. I mostly come here because staff is so kind and there's always a clean spot to sit. Very thankful to have this restaurant right down the street! read more

Came in at 10:55 and ordered a breakfast sandwich. It is supposed to come with an over easy egg. I was told they only had scrambled. Listen, I get it. I've worked in fast food before. But they had four customers in the entire store and if you are serving breakfast until 11, then serve until 11. If you want to end your menu earlier, say it. I don't see why three cooks, sitting around doing nothing, couldn't cook one egg. Left disappointed. Stars are for cleanliness, no wait, and my kid's bagel. Won't be back to this location. read more

I've come to terms with the fact that prices have gone up and that's where they are going to stay, but I can tell you that I won't be spending my money at Panera if I can help it. I ordered a Fuji Apple Chicken salad and took it to go. I literally had 6 thin, small pieces of chicken that was probably the equivalent of 1 small chicken strip. I didn't tip because I used the self-serve kiosk and it was almost $14 with tax. Sadly, Panera has been a favorite of mine for a long time, and I gave it another chance after having a similar experience at another store, but there is no way I will ever buy a meal there again. It was a sad, pathetic version of what used to be a great salad. read more

When you order a chipotle avocado melt and a thai chicken salad and they give you a whatever salad without even a tiny-mini-visible piece of chicken and the sadest melt with barely any chipotle flavor, you become a two star fast food restaurant in my eyes. Ps I am never ordering those 2 things again. read more

Panera Bread - Sandwiches Near Me - Englewood, Colorado

I haven't eaten at any Panera bread in about 8 years, so I was open to trying it again. This time, I figured that I would give breakfast a try. I ordered online and I don't think I spent more than 3 minutes inside. My customer service experience was great, and I could already see myself coming here again. When I got home however, my breakfast sandwich bread was burnt! (I will include pictures) I had to scrape it all off before eating it. It's like whoever cooking has almost no standards. How do you just send out burnt food? My bagel however was good. read more

Panera Bread - Sandwiches Near Me - Englewood, Colorado

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I have been coming to this panera bread for over 5 years and have never been treated so badly and rudely by an associate I've never even seen before. Most of the people working here know me by name and this Jessica Barber was so incredibly rude to me then told me I had to leave. I visit this panera easily 3 times a week and guess I will never be back while she's there. Say good bye to my lunch meeting money, catering money and future business and recommendations. read more

I am unsure why they offer choices if they are going to be completely ignored. When a customer asks for no onion and gets it anyway the sandwich is inedible. Ordering soup and utensils to not get a spoon is not enjoyable. Don't ask if your employees simply don't care. read more

Short-staffed but great service and attitudes, food was perfect, and we sure appreciated you being open on New Year's!

Hadn't been to Panera bread in years and thought it sounded good. What a mistake! This place was a dump, the lobby was closed for dining. Then after I ordered the guy making the sandwich and soup informed me they were out of the soup and the type of bread and the type of cheese I wanted. I got a refund (which took forever) and left. Sad to see how far downhill they've gone... read more

The staff was friendly and the food came out pretty quickly. The bathroom was nice and clean. The wifi in the restaurant is very fast as well! I recommend this Panera as a great place to get some work done and have a great lunch read more

I feel it is necessary to update my review after coming to this location a couple more times. I prefer Rapid Pickup to eating in because I can take my time ordering online, and I like that my food is waiting for me in the pickup area. The most recent time, I arrived 5 minutes before my order was scheduled to be ready, and it was already there! I don't think I would eat in at this particular location due to past experiences, but I am now very satisfied with the Rapid Pickup service. read more

I love panera, but I think I might have to stop going to them all together. I got to this Panera a few minutes before 7am on a Wednesday. I was literally the only customer in there with what looked like 3 employees up front. I ordered a frozen caramel and a bagel with cream cheese. Should be in and out, right?! Wrong!!!! First the lady made me a iced latte of some sort. Then she made the correct drink but didn't put the whip and caramel on it. When I asked her to fix it, she made a giant mess and just handed it back to me with stuff all over the cup. Then I stood there for a few moments and finally was like "may I please get my bagel?". I don't was just a regular sliced bagel, nothing fancy! I go to put the cream cheese on my bagel and it's damn near frozen, making it rather difficult to spread. All in all I was in there for 17 minutes! 17 minutes for a bagel and a frozen drink!!! Come on!! read more

I love panera! Great for breakfast and lunch. My favorite breakfast item is one of the delicious soufflé's. I also love their soups and sandwiches. My favorite soup is the cream of chicken and wild rice, and sandwich the turkey artichoke paninni. The food is always up fairly quick and they have the best lemonade! Also it's really helpful that they put the calories on the board if you're counting, every restaurant should do that. read more

I am beyond disappointed with this location. I have gone to many locations and never have a dealt with horrible quality of food and not so great service. This last time I came in, I ordered a breakfast sandwich (egg, bacon, & cheese. I added avocado) but when I got to my office and took a bite, the bacon was literally raw. I threw the whole thing away. I called the store to complain and ask for a refund. The female manager kept interrogating me and made me feel like I was making this up. I took a picture to prove I was not lying. So I went in to get my refund and there was no manager working. How can you run a business without a manager to handle "these" situations. I will go Aspen Grove if I want to eat at Panera ever again. read more

Panera Bread - Nothing like raw bacon to start your morning! - Sandwiches Near Me - Englewood, Colorado

New menu item "Steak & Baby Arugula sandwich " sucks!!!! Steak is uncooked and served cold, bread is fluffy and items fall out if it. read more

Panera Bread - This is the sandwich - Sandwiches Near Me - Englewood, Colorado

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I know we all have bad days.. but holy sh*t the customer service at this Panera location needs some serious help ASAP. The cashier and the person preparing and delivering our food were extremely rude and short with us. Our food was thrown carelessly in our to go bag which resulted in one of our sandwiches falling out of its box that wasn't secured closed. The highest form of customer service we received while there was the delivery guy holding the door open for us on our way out. We also were not given utensils, napkins, or our side of two bags of chips. I have always been a Panera lover but I will avoid this location in the future as it is a terrible representation of Panera. read more

I have to unfortunately go with a two star rating for this particular Panera bread. While the patio overlooking the Rocky Mountains is stellar, and the classical music makes you think it's classy, my experience at Panera was far from stellar or classy. Three things were Way Wrong for me. One was that I was up sold at the counter. I was asked if if chips were okay with my sandwich and I said sure, only to realize that they added chips and charged me extra for them. The way they worded it made me think they were included with my meal. Interesting nickel and diming sales technique I don't much appreciate. The second Way Wrong thing was the plate my meal was served on was dirty. As in filthy. There were at least two (2!) baked on food stains- one a pink swirl and one a cheesy residue. Neither of which I had in my meal. Not cool at all. And thirdly, My Mediterranean chicken wrap had been handled by someone who had been handling guacamole? There were green fingerprints on my chicken wrap. Let's just say I enjoyed the ice tea and headed out of there. I apologize to all the people who love love love love Panera, but this was not a an acceptable experience. read more

Panera Bread - Fantastic patio with mountain view!!!! - Sandwiches Near Me - Englewood, Colorado

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Here is a picture of the $15 chicken Cobb. This is the second negative experience I've had with this Panera. We will never be back. read more

Panera Bread - Cobb salad - Sandwiches Near Me - Englewood, Colorado

I always try hard to give places multiple chances before I judge it. Unfortunately, this Panera continues to disappoint. The food is thrown together with zero care, food is usually missing if you order as if they can't double check the order before they call your name. There will be one register open with a line of people and the workers will just stare at you with a blank face doing nothing. I won't be back but that doesn't mean I would tell others not to see for themselves. read more

Now I see all the low reviews Too bad - nice folks but absolutely the slowest Panera I have been to. Only one register running with a dozen in line at prime lunch time - 12:30 Come on leadership here - let's get it together! read more

My wife, adult son & I enjoyed our dining experience at this restaurant last night. The location was convenient, there was plenty of parking, the outside of the restaurant looked nice, the inside looked neat and clean, the employee who took our order was friendly, the food was reasonably priced, served hot in only a few minutes, delicious, there was plenty of different kinds of seating, the dining room was quiet and clean, and the men's restroom was clean. read more

I ordered on the Panera app and it told me when my order would be ready. I went in exactly when it said it would be ready but my meal wasn't on the shelf like it was supposed to be. The girl working there asked me for my name and I gave it to her. She left and came back asking where I made the purchase. I told her online and she left again. Then she came back and asked if my last name was so and so and I said no and gave her the information in my order. She left again and came back saying my order wasn't ready so I waited for it. Finally she brought it out and the bag was covered in cheese from the Mac and cheese I got. I wiped it off and left. When I went to eat the chicken frontega sandwich there was no chicken on the sandwich. All I saw on the sandwich was the sauce, a big glob of mozzarella, some tomatoes, and like two leaves of basil. It was so frustrating but I did not want to go back to the store to get a new one. Then I pull my Mac and cheese out of the bag and the container is covered in cheese sauce. Like the employees couldn't wipe the sides of the container before putting it in the bag. I was so disappointed with this trip and Panera has always been pretty disappointing when it comes to quality and correct orders. I have a really hard time wanting to go back when this has happened to me multiple times at several different locations. I'm better just buying Panera Mac and cheese at the grocery store then going to the restaurant itself. read more